Best Western Galleria Inn & Suites

Hotels
•
Best Western Plus
6.6 (666 reviews)
601 Dingens Street , Cheektowaga , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Polite staff
Good breakfast options
Cons:
Unclean rooms
Uncomfortable bed

Categories

Cleanliness
4.08
The room we got was not completely clean, especially the floor and the bathroom.
Service
8.55
Staff was very nice and helpful throughout the stay.
Location
7.59
Easy to get there and access from your hotel rooms.
Room Quality
5.04
The room was cramped and dark, with loud air conditioning and uncomfortable pillows.
Amenities
7.07
Basic amenities were provided, but some maintenance needed.
Value for Money
6.03
Some guests felt overcharged for the quality of the room.
Food and Beverage
7.58
Breakfast was good with several options available.
Overall Experience
6.85
Mixed reviews, with both positive and negative aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 09:55

Property Description

Convenient Location

Located just 12.9 km from Buffalo Niagara International Airport, Best Western PLUS Galleria Inn and Suites offers easy access for travelers. Situated within a 40 km radius of Central Buffalo and Niagara Falls, guests can explore the best of New York.

Comfortable Accommodations

Each guest room is equipped with a small refrigerator, coffee-making facilities, cable TV, and a seating area, ensuring a comfortable stay for every guest. The hotel also provides free Wi-Fi, allowing guests to stay connected throughout their visit.

Great Amenities

Guests can take advantage of the seasonal outdoor pool, daily continental breakfast, and 24-hour fitness centre during their stay. With free on-site parking, convenience is key at this Cheektowaga Best Western.

Book your stay at Best Western PLUS Galleria Inn and Suites for a seamless and enjoyable experience.

Important information:

Upon check-in, photo ID and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and fees may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

6.6
Based on 666 reviews
Cleanliness: 4.08
Service: 8.55
Location: 7.59
Room Quality: 5.04
Amenities: 7.07
Value for Money: 6.03
Food and Beverage: 7.58
Overall Experience: 6.85
A
Alex • couple • ca
8
Pros:

Its location and pricing

Cons:

The hot water was on and off

2026-05-22 • via Nuitee
S
Shanda • family_with_children • us
8
It was very comfortable. My family and I felt safe
Pros:

It was very quiet. Everything worked. Room service responded quick.

Cons:

The carpet in the room had a slight odor.

2026-05-21 • via Nuitee
A
Andrelina • solo_traveller • us
5
Was ok stay only stayed one night
Cons:

The room was so cold no matter how many times we adjusted the thermostat

2026-05-19 • via Nuitee
S
Stephanie • couple • us
7
2026-05-18 • via Nuitee
T
Terry • solo_traveller • us
10
2026-05-14 • via Nuitee
K
Kai Xin • couple • us
10
2026-05-11 • via Nuitee
J
Jenny • solo_traveller • ca
4
2026-05-09 • via Nuitee
P
Phil • couple • us
7
Pros:

good value but building is tired and older. still clean and met needs

2026-05-07 • via Nuitee
D
Dwight • family_with_children • us
7
Pros:

Very clean

Cons:

Wanted a king bed I got what looked like a twin bed

2026-04-30 • via Nuitee
V
Vacation27207816097 • Family
2
Horrible
Pros:

Absolutely despicable!!! I went above and beyond to put all trash in trash bags, piled linen on beds and dirty towels in a pile on the floor. They charged me an additional $100 claiming the room was left a mess and there was smoke damage in the room!!! I am not some young 20 something year old who doesn’t care about rules. Spend the $ and go somewhere else!!!

2026-04-23 • via Tripadvisor
M
Mark • solo_traveller • us
10
Nice staff made my stay very fun
Pros:

The staff were incredibly friendly and accommodating

Cons:

The breakfast wasn’t great, but it’s free so that’s nice

2026-04-23 • via Nuitee
L
Lymaris • extended_group • us
3
Cons:

/

2026-04-21 • via Nuitee
T
Tuttle • solo_traveller • us
1
Convenient.
Pros:

The convenience

Cons:

My light was broke, the AC didn’t work, the toilet ran all night, the fan was loud

2026-04-20 • via Nuitee
K
Kathryn • solo_traveller • us
8
2026-04-13 • via Nuitee
A
André • family_with_children • ca
4
une nuit pour dormir c'est passable pas plus
Pros:

Déjeuner très bien mais votre chambre à besoin de beaucoup beaucoup d'amour

Cons:

Décor et propreté

2026-04-11 • via Nuitee
F
Farrell • solo_traveller • us
10
2026-04-10 • via Nuitee
F
Farrell • couple • us
10
Ì was pleased
Pros:

Great hot breakfast with pancake maker which is different.

Cons:

Breakfast hours to short

2026-04-06 • via Nuitee
T
Tuttle • solo_traveller • us
3
Not the best I’ve ever seen for the price of my room.
Cons:

Upon arrival after a long day of driving, exhausted and just want to sleep. I was sent to down the road to the ATM for a cash deposit on a room that was over $300. That I didn’t know I needed. I get back, I received my key and there was a very vague direction given, told I was on pool side and I was sent on my way, this place is multidirectional and there were elevators but I couldn’t find them…..Even with signs….I found my room finally to be greeted with a broken door. The weather strip was coming from the door. My batteries were low to the key card magnet. I woke up in the morning and went down to have breakfast and ask for a couple amenities, there wasn’t anyone at the desk, it was early so I gave it come consideration, went back to my room. When I came back down to leave, I was going to grab the amenities. Still no one. I didn’t have time to wait so when I returned later on the evening, I was about to get in the shower and noticed the bathroom door was missing a screw. There wasn’t anyone urine on the base of the toilet. There is a clear dust line under the bedside stands. Then I stayed there for 3 nights. I didn’t want house keeping on the second day so I denied it. I smoke cigarettes. Bad habit yes, but the day I left the housekeeping staff accused me of smoking in my room and was going to withhold my deposit as the housekeeper blatantly lied and said there were ashes on the toilet seat and the room smelled like smoke. 1. I used to be an inspector for a hotel per an IHG standard. 2. In the three nights that I stayed there I was never given a smoke warning. It wasn’t needed because I wasn’t smoking. 3. This is rude and very unwelcoming, I don’t know if I would recommend this place to anyone. There was literally never any staff in sight. The whole building has an off smell to it. Breakfast was of an IHG standard and bland.

2026-04-06 • via Nuitee
• couple • us
8
2026-04-06 • via Nuitee
J
JOSE NILTON • family_with_children • br
9
Pros:

O atendimento foi excelente.
A equipe sempre nos ajudando. E o quarto sempre limpo.
O café da manhã excelente.

2026-04-05 • via Nuitee