Best Western Galleria Inn & Suites

Hotels
•
Best Western Plus
6.6 (743 reviews)
601 Dingens Street , Cheektowaga , us
+1 716-896-2900

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Polite staff
Good breakfast options
Cons:
Unclean rooms
Uncomfortable bed

Categories

Cleanliness
4.08
The room we got was not completely clean, especially the floor and the bathroom.
Service
8.55
Staff was very nice and helpful throughout the stay.
Location
7.59
Easy to get there and access from your hotel rooms.
Room Quality
5.04
The room was cramped and dark, with loud air conditioning and uncomfortable pillows.
Amenities
7.07
Basic amenities were provided, but some maintenance needed.
Value for Money
6.03
Some guests felt overcharged for the quality of the room.
Food and Beverage
7.58
Breakfast was good with several options available.
Overall Experience
6.85
Mixed reviews, with both positive and negative aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 09:55

Property Description

Convenient Location

Located just 12.9 km from Buffalo Niagara International Airport, Best Western PLUS Galleria Inn and Suites offers easy access for travelers. Situated within a 40 km radius of Central Buffalo and Niagara Falls, guests can explore the best of New York.

Comfortable Accommodations

Each guest room is equipped with a small refrigerator, coffee-making facilities, cable TV, and a seating area, ensuring a comfortable stay for every guest. The hotel also provides free Wi-Fi, allowing guests to stay connected throughout their visit.

Great Amenities

Guests can take advantage of the seasonal outdoor pool, daily continental breakfast, and 24-hour fitness centre during their stay. With free on-site parking, convenience is key at this Cheektowaga Best Western.

Book your stay at Best Western PLUS Galleria Inn and Suites for a seamless and enjoyable experience.

Important information:

Upon check-in, photo ID and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and fees may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

6.6
Based on 743 reviews
Cleanliness: 4.08
Service: 8.55
Location: 7.59
Room Quality: 5.04
Amenities: 7.07
Value for Money: 6.03
Food and Beverage: 7.58
Overall Experience: 6.85
A
Andrew • family_with_children • us
10
Highly recommended hotel in a very convenient location
Pros:

Very helpful at check in, same person also at check out. Very friendly and answered all questions. I should have remembered her name, but I forgot. Breakfast was also very good and had everything we needed.

Cons:

All was well.

2026-08-29 • via Nuitee
D
Dennis • couple • us
5
Pros:

Friendly staff and great location.

Cons:

Our bed was rock hard and the room smelled smokey.

2026-08-29 • via Nuitee
J
Jennifer • couple • us
1
Pros:

Location

Cons:

Dirty. Floors, shower, walls, ceiling everything was filthy.

2026-08-29 • via Nuitee
R
RAYMOND • family_with_children • us
6
Convenient location, great price, amazing breakfest, place to sleep shower and poop...
Pros:

BREAKFAST WAS AMAZING.....BED was comfortable...

Cons:

Carpet in room was disgusting... bathroom could of been cleaner.... pull out couch was a mess... was not offered any extra pillows or lines for pull out couch...2 towels for 4 people for shower..room needs help...

2026-08-29 • via Nuitee
E
Easley • solo_traveller • us
3
2026-08-27 • via Nuitee
L
Lovji • couple • us
7
it was value for money. It looked aged.Swimming pool was closed.
Pros:

Breakfast was good but the time should be extended to 10am. Swimming pool was not open nor any signs it was being prepared for opening, so definitely not we expected.
while motel was acceptable it does not compare to other best western motels

Cons:

see above

2026-08-27 • via Nuitee
A
Anthony • family_with_children • us
8
2026-08-24 • via Nuitee
N
Nadine • solo_traveller • ca
8
2026-08-24 • via Nuitee
G
Gabriella • couple • it
10
2026-08-23 • via Nuitee
B
Brenda • extended_group • us
5
2026-08-21 • via Nuitee
T
Tammy • extended_group • us
1
Pros:

Close to everything

Cons:

Pool was closed. Toilet didn't flush right and their was moldin the carpet

2026-08-20 • via Nuitee
R
Robert • solo_traveller • us
7
Pros:

Bed was comfortable and was able to sleep good

Cons:

My door didn't lock properly from outside so when I left I had to talk to front desk to help close door properly.

2026-08-19 • via Nuitee
A
Alexandre • couple • ca
5
Overpriced, call properly to check the features before booking
Pros:

The breakfast was decent but very modest, little choice if any

Cons:

The advertising shows a pool on site, but the pool was not functioning for several months. AC in the room was noisy and inefficient

2026-08-19 • via Nuitee
K
Kathleen • solo_traveller • us
8
Pros:

Good breakfast, eggs bacon, cereal great
Lots of free.parking.
Room clean and good place for the money.
Large bathroom with hot water in shower.

Cons:

The hall rugs could stand a.cleaning...said they had an outdoor pool...nope empty
It should be listed closed on their website.

2026-08-19 • via Nuitee
A
Anthony • solo_traveller • us
6
Pros:

It was cheap

Cons:

The pool was down the hot tub was down and it was kind of dirty

2026-08-19 • via Nuitee
D
Diane • solo_traveller • in
3
Poor
Pros:

Best part.

Cons:

Bed, I could feel springs
Air conditioner worked but sounded like something was in it starting up and shutting off. Slept with EAR PLUGS!

2026-08-17 • via Nuitee
H
Holli • solo_traveller • us
8
Pros:

Clean hotel
Nice staff

Cons:

The air conditioner wasn't working

2026-08-17 • via Nuitee
A
Ahtio • couple • us
3
Will never return.
Pros:

The breakfast wasn’t bad. Since the carpeting was so dirty I thought the kitchen and food would suffer. I was wrong. The breakfast was good.

Cons:

Not enough space. The first room we were given smelled of smoke. The second room was sprayed with air freshener by the clerk to overwhelm the room. The toilet leaked water. The hall carpets were old and need replacement. The pool was out of water, IN AUGUST!

2026-08-17 • via Nuitee
E
Edward • family_with_children • us
2
2026-08-16 • via Nuitee
J
Jeffrey • solo_traveller • us
5
Cons:

A bit dated and not really what I was expecting. Turn down service is only every other day. Pool was not functional/in service. Gym only had 2 sets of dumbbells and had damaged or broken equipment. Breakfast was decent, but limited.

2026-08-16 • via Nuitee