Grand Hôtel Roi René Aix - MGallery Collection

Hotels
MGallery
8.4 (1541 reviews)
24 Boulevard du Roi René , Aix-en-Provence , fr

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly and professional staff
Comfortable rooms
Cons:
Food quality could be improved
Parking difficulties
Some maintenance issues

Categories

Cleanliness
8.21
Mentioned as 'clean, comfortable rooms' but some reviews suggest it may be aging.
Service
8.98
Many reviews praise the staff as 'very professional, helpful,' and 'friendly.'
Location
9.22
Frequently noted for its 'great location' and 'easy access to the city center.'
Room Quality
8.67
Rooms are described as 'comfortable and well-furnished' with positive mentions.
Amenities
8.7
Good amenities mentioned like swimming pool and included special touches.
Value for Money
7.66
'A bit pricey' noted in several reviews, especially regarding the food.
Food and Beverage
7.21
'Disappointing dinner offer' and 'average meal quality' noted by multiple guests.
Overall Experience
8.58
Generally a favorable impression from multiple guests despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:43

Property Description

Luxurious Accommodation

Indulge in contemporary styled rooms equipped with modern amenities like flat-screen TVs, Nespresso machines, and complimentary Occitane toiletries. Relax in comfort with air-conditioning, plush bathrobes, and a choice of bath or shower in each private bathroom.

Leisure and Wellness

Unwind in style with a heated outdoor pool, terrace, and fitness centre. Stay connected with free WiFi access throughout the property. Enjoy traditional French cuisine at La Table du Roi and savor a drink at L’intemporel bar.

Sustainable Luxury

Experience eco-friendly hospitality as the hotel proudly holds the “Green Key” label. Embrace a commitment to sustainable tourism while enjoying the convenience of private parking and a prime location near the Aix-en-Provence city center.

Book your stay at Grand Hôtel Roi René Aix en Provence Centre - MGallery for an unforgettable experience!

Important information:

Please note that a baby cot is on request and needs to be reserved in advance by telephone.

Parking needs to be reserved as there are limited spaces.In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1541 reviews
Cleanliness: 8.21
Service: 8.98
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 7.66
Food and Beverage: 7.21
Overall Experience: 8.58
J
Jens couple de
8
2026-05-30 via Nuitee
P
Pamela couple ie
9
Highly recommend this hotel .
Pros:

Great location with lovely bedrooms . Staff were excellent . Outdoor pool was a bonus.

Cons:

Limited parking facilities . Need to book car space in advance .

2026-05-30 via Nuitee
C
CHRISTIAN couple fr
8
Hôtel très bien situé, bon 3 /4 étoiles
Pros:

Le personnel est vraiment au top, spécialement Sylvain au restaurant.. Adorable. L'hôtel est très bien situé au centre ville.

Cons:

Les finitions des chambres rénovées sont loin de valoir un 4 étoiles. L'assise des toilettes n'est pas bien fixée et fait du bruit quand on est assis dessus, le cache en laiton du mitigeur de la baignoire ne tient pas, la lumière qui signale ne pas déranger ou faire la chambre ne fonctionne pas.. Bref un peu décevant étant donné le prix.

2026-05-29 via Nuitee
M
Maria couple pt
7
2026-05-28 via Nuitee
A
Alon Leible solo_traveller il
9
2026-05-27 via Nuitee
O
Omar solo_traveller fr
8
2026-05-26 via Nuitee
Önder family_with_children tr
6
Pros:

The location and the facility were better than expected.

Cons:

Additionally, I would like to complain about the quality of service during my stay.

The staff were consistently unhelpful and kept redirecting me from one person to another instead of resolving simple requests. The level of service did not match the price charged by the hotel.

For example:

* At the pool, there were no towels available. When I asked reception, I was told to ask the pool staff. The pool staff then said they were busy and would bring one later. When I offered to take one myself, I was told I was not allowed to enter the area. I eventually received a towel around 40 minutes later.
* During breakfast, I requested tea and only received it after reminding the staff three times.

Overall, the service was disorganized, inattentive, and far below acceptable hospitality standards. Combined with the unexpected additional charge, this created a very disappointing experience.

2026-05-25 via Nuitee
K
Klaus couple de
8
Tolles Hotel mit kleinen Macken
Pros:

Super gutes Frühstück und sehr freundliches, hilfsbereites Personal. Schöne Lobby zum Sitzen und chillen.

Cons:

Unser Zimmer war klein und schlecht aufgeteilt. Renoviert wurde, aber leider sehr schlampig und billig. Parkplätze nicht gut zu erreichen

2026-05-24 via Nuitee
M
Martine couple fr
8
Parfait hate de voir les derniers travaux telle que la piscine
Pros:

Le professionnalisme et l’attention du personnel

2026-05-24 via Nuitee
C
Catia solo_traveller fr
3
2026-05-21 via Nuitee
A
Andreea couple de
10
Pros:

very nicely renovated, nice vibe and friendly staff

2026-05-20 via Nuitee
C
Crouzet couple fr
8
correspond a mes attentes...
Cons:

le oreillers sont très "durs"... et peu confortables, dommage car la literie est bonne.

2026-05-18 via Nuitee
D
Dana family_with_children nl
8
Pros:

The new design and the renovated rooms are good value for money, the breakfast is very extensive especially for France , location is great only few min walk to the center, very dog friendly he was allowed at breakfast but not at the pool.

Cons:

The gym is a 10 min walk and external - so be aware as it’s advertised as having a private gym.

2026-05-18 via Nuitee
C
Calum couple gb
10
Excellent location, staff friendly, perfect for a city break and longer
Pros:

Location

Cons:

Clean and friendly staff

2026-05-12 via Nuitee
F
Falyn couple us
10
Pros:

Everyone was so helpful especially the woman receptionist

2026-05-12 via Nuitee
M
Marie Cecile couple fr
10
Très bon rapport qualité prix
Pros:

Chambre tres confortable

2026-05-10 via Nuitee
B
Barbara couple fr
8
2026-05-10 via Nuitee
B
Benjamin solo_traveller fr
9
2026-05-10 via Nuitee
J
Jerome couple fr
7
Un très bon séjour néanmoins
Pros:

La qualité de l accueil, la deco du hall et du restaurant . Le calme , le choc et la proximité du centre ville .

Cons:

Les chambres sans balcon qui sont néanmoins très chères je trouve . J ai quand même payé 1100 Euros pour 3 nuits . Je trouve que pour ce prix il pourrait y avoir une terrasse ou un balcon ou alors les payer moins cher . Le petit dej est excellent vraiment , mais ce n est pas donné non plus

2026-05-10 via Nuitee
S
SEGOLENE family_with_children fr
9
Super
Pros:

Le service, la gentillesse du personnel, le restaurant, la localisation, la piscine

2026-05-10 via Nuitee