Hotel Du Vin & Bistro Tunbridge Wells

Hotels
•
Hotel du Vin
8.4 (1685 reviews)
Crescent Road , Royal Tunbridge Wells , GB
+44 1892 320749

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Outstanding service
Great location
Exceptional food quality
Cons:
Poor breakfast quality
Rooms need updating
Issues with room space

Categories

Cleanliness
7.23
Mixed sentiment; clean rooms mentioned, but concerns over safety and space in room.
Service
9.7
Outstanding service highlighted, particularly from staff like Sunny who provided an exceptional experience.
Location
8.74
Location was positively noted in multiple reviews.
Room Quality
7.19
Room quality received negative feedback due to outdated rooms and space issues.
Amenities
8.72
Amenities such as dining experiences received high praise, though coffee availability was criticized.
Value for Money
7.68
Some reviews indicated poor value for the price, particularly regarding breakfast.
Food and Beverage
9.23
Food quality received high praise, especially for the wine dinner experience.
Overall Experience
8.7
Overall experiences were largely positive with a few noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:51

Property Description

Historic Charm and Elegance
Step back in time at Hotel du Vin Tunbridge Wells, a Grade II Listed mansion dating back to 1762. This historic property exudes charm and elegance, offering a unique stay for guests looking for a touch of luxury.

Stylish Rooms with Antique Touches
Indulge in the stylish rooms at Hotel du Vin, featuring a blend of modern amenities and antique furnishings. Relax in comfort surrounded by unique pieces, with some rooms even boasting luxurious roll-top baths for the ultimate relaxation experience.

Fine Dining and Wine Experience
Savor a culinary journey at Hotel du Vin's bistro-style restaurant, where a classic European menu awaits. Pair your meal with a selection from the Burgundy Bar's extensive wine list, and unwind in the elegant lounge for a truly unforgettable dining experience.

Book your stay at Hotel du Vin Tunbridge Wells and immerse yourself in history, luxury, and exceptional hospitality.

Important information:

We are currently enhancing our building with upgrades like new windows, gutters and a refreshed chimney; part of our commitment to an even better guest experience. Work is scheduled until mid-June, and you may notice some scaffolding and daytime noise during this period. Thank you for your patience as we make these positive changes.

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our seasonal menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

8.4
Based on 1685 reviews
Cleanliness: 7.23
Service: 9.7
Location: 8.74
Room Quality: 7.19
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 9.23
Overall Experience: 8.7
S
Sarah • couple • gb
8
Great break away
Pros:

Food was excellent, we really enjoyed the Tasting menu for dinner. Staff provided good service and all facilities were good. Bed was very comfortable.

Cons:

A temporary issue but building works next door were noisy.

2026-10-16 • via Nuitee
A
Andy • couple • gb
10
2026-10-15 • via Nuitee
J
James • couple • au
10
2026-10-15 • via Nuitee
S
Stephen • solo_traveller • gb
10
Beautiful hotel in a beautiful town
Pros:

Had a great stay at the Hotel du Vin. Like all the hotels in this chain it’s really stylish, super comfortable and has great food. Always a pleasure

2026-10-15 • via Nuitee
A
Alan • solo_traveller • gb
6
Bad reservation
Pros:

Dinner, chateaubriand for 2 with a bottle of wine

Cons:

Breakfast was awful
The i side of the poached eggs were the consistency of a hard build egg
The bacon , cut to British Rail standard for those of a certain age will remember, was dry and hard. Been under the light's too long. Apart from the lovely lady on reception from Sardinia we found the rest of the staff very off. We o ly stayed for 1 night and not the 2 we were paid up for. Never come back
Lovely building and for a few tweaks could be so welcoming.

2026-10-12 • via Nuitee
A
Alex • couple • gb
9
Pros:

Great staff helped us celebrate our anniversary

2026-10-11 • via Nuitee
A
Abby • couple • gb
10
2026-10-11 • via Nuitee
L
Lyn • couple • gb
8
Lovely old building. Carpets are tired
Pros:

Perfectly located for what we needed

Cons:

Very small room

2026-10-10 • via Nuitee
M
mario • solo_traveller • it
8
2026-10-09 • via Nuitee
B
Beverley • solo_traveller • gb
10
Very welcoming and comfortable
Pros:

Room was small but very comfortable and clean. No complaints

Cons:

There was nothing I didn't like..

2026-10-08 • via Nuitee
N
Nicoletta • family_with_children • it
10
Un ringraziamento speciale a Monica e Sam per la loro gentilezza e professionalità!
Pros:

Camera molto spaziosa, luminosa e pulitissima

2026-10-08 • via Nuitee
A
Aida • solo_traveller • gb
10
Pros:

Was quite and calm place to stay, also beautiful view in the park.

2026-10-07 • via Nuitee
M
Mark • extended_group • gb
9
2026-10-07 • via Nuitee
A
Adam • couple • gb
9
Friendly staff, food was good, and we got upgraded which was really nice!
Pros:

Location and comfort.

Cons:

Had to park in a local car park.

2026-09-13 • via Nuitee
T
Tim • solo_traveller • us
10
2026-09-12 • via Nuitee
V
Victoria • couple • gb
2
Cons:

It needs a lot of work. For the price it is not worth it.

2026-09-12 • via Nuitee
J
janet • solo_traveller • gb
8
Great location and comfy
Pros:

Great location
Enormous room
Friendly and helpful staff
Lovely patio for alfresco dining

Cons:

Location of power sockets - had to use the kettle on the floor in the corner

2026-09-10 • via Nuitee
D
David • family_with_children • gb
8
Excellent food but staff made it memorable
Pros:

Excellent breakfast, very comfortable bed but room a little small to warrant a 'classic classification'.

Cons:

Size of room and peeling paint in bathroom.

2026-09-08 • via Nuitee
C
Chris • couple • gb
9
2026-09-04 • via Nuitee
M
Mike • couple • gb
9
Excellent location, exceptional staff and excellent food
Pros:

Location, staff, food

Cons:

Access to bathroom was down stairs

2026-09-03 • via Nuitee