Best Western PLUS Victor Inn & Suites

Hotels
•
Best Western Plus
9 (775 reviews)
7449 State Route 96 , Victor , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Unclean rooms
Thin walls
Bug issues

Categories

Cleanliness
8.39
Several reviews mention unclean rooms and lack of proper housekeeping.
Service
9.86
Most reviewers highlighted the helpful and friendly staff.
Location
9.4
Multiple reviews indicated a convenient and desirable location.
Room Quality
8.35
Issues raised about comfort, thin walls, and general quality of rooms.
Amenities
8.88
Amenities were mentioned positively but also negatively affecting the experience.
Value for Money
9.34
Some guests felt it was a good value for the price.
Food and Beverage
8.89
Reviews mentioned good breakfast but also mediocre food options.
Overall Experience
8.86
Mixed reviews but generally had several positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-25 01:18

Property Description

Indulge in Modern Comforts

Luxurious Amenities: Enjoy a refreshing dip in the indoor pool or unwind in modern rooms equipped with free WiFi and a flat-screen TV.

Convenience at Your Fingertips: Each room features a large work desk, seating area, refrigerator, and microwave for your comfort.

Stay Energized: Start your day right with a complimentary hot breakfast and take advantage of the fitness room and business center.

Experience convenience and relaxation at its best at the Best Western PLUS Victor Inn & Suites. Book your stay now to make unforgettable memories!

Important information:

Please note, the spa tub in the pool area will be closed until June 24th, 2018.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROC

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 775 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 8.86
K
kelly • extended_group • us
9
Pros:

The staff. Especially Joe the handy and breakfast guy

Cons:

Breakfast could be better. More options

2026-09-17 • via Nuitee
K
Kimberly • couple • us
10
2026-09-16 • via Nuitee
S
SHARI • solo_traveller • us
10
Great overnight stop!
Pros:

Joe was Fantastic!! Over and Above!

Cons:

Not one thing!

2026-09-16 • via Nuitee
J
Jelena • extended_group • ca
9
2026-09-12 • via Nuitee
N
Nenito • couple • us
9
I love oranges 🍊
Pros:

Cleanliness

Cons:

Location

2026-09-11 • via Nuitee
M
Mary • solo_traveller • us
10
Great staff
Pros:

Clean, great staff, fine breakfast. Helpful friendly people. Thanks

2026-09-10 • via Nuitee
P
Paul • solo_traveller • us
10
Pros:

Great location, modern facilities, close to taco bell and toppings for the hot breakfast

Cons:

Nothing comes to mind

2026-09-09 • via Nuitee
L
Lilian Yumi Hashimoto • solo_traveller • br
5
2026-09-09 • via Nuitee
T
Tamee • solo_traveller • us
1
Pros:

We received a jacuzzi upgrade for my stay that was for my daughter's birthday. It is the only thing she has wanted to do for the past year and being a single parent I struggled to come up with the money to make this happen.

Problem is everything that could have gone wrong went wrong starting with the fact that they decided to charge my payment method at 11:30 a.m. when I wasn't checking in until 4:00 p.m. . It states clearly on the site for booking.com that you're not charged anything till you're at the property paying for your room but it will be held for you.
Basically once I got to the property he saw that the payment method that was run on rightfully earlier that day didn't go through so he requested I had a credit card. They had no business running my card and I explained this to him and he should have fixed things for me. Instead he just waved his hand at me and told me I needed to suddenly come up with a credit card when I was a half hour away from home has I traveled 30 minutes to get to this location. I just wanted the jacuzzi room which was fine, the pool which I found out was under construction and not in order so she could not swim which was her whole entire plan and the information in the room stated that breakfast was until 10:00 a.m. and it ended at 9:00 and we missed it so he was forced to pay out of pocket before this breakfast myself when it should have been done at the hotel as part of my stay. I mean it's what I was promised anyway.

I could not believe in the hospitality business that they had a gentleman as word as that individual who was working on the afternoon to the early evening of September 6th 2026

He was the one that came up with this rule option told me if I didn't like it I had the option to leave making me feel super uncomfortable and knowing I was just disappointing my daughter and every possible way because everything she wanted did not happen and it was supposed to know where on the website.

Cons:

See first box.....

2026-09-09 • via Nuitee
M
Massimo • extended_group • it
10
Una sosta piacevole in direzione new york.
Pros:

Si raggiunge facilmente uscendo dall’autostrada, ma allo stesso tempo si trova in zona molto tranquilla e silenziosa. Personale gentile, colazione ottima e abbondante. Il signore addetto alle colazioni ci ha spiegato come utilizzare la macchina per fare i waffel e il tostapane.

2026-09-08 • via Nuitee
T
Timothy • couple • us
7
Pros:

Location

Cons:

The Bed was very Uncomfortable
The Bathroom Dirty

2026-09-07 • via Nuitee
H
Hichem • couple • tn
7
2026-09-07 • via Nuitee
H
Heather • family_with_children • ca
9
Always my # 1 choice when I travel to Victor NY
2026-09-07 • via Nuitee
G
Greg • couple • us
7
2026-09-05 • via Nuitee
D
Danielle • solo_traveller • us
10
Pros:

Breakfast was included. The kids reaply liked the pool.

Cons:

N/a

2026-09-05 • via Nuitee
B
Beth • solo_traveller • us
10
Victor Visit
Pros:

The staff was exceptionally kind and helpful . Breakfast was wonderful with lots of options including waffles, eggs, toast, yogurt and fruit . it was a good value . The room was very comfortable .

Cons:

The pool color was a little green.

2026-09-03 • via Nuitee
D
Duhaut Goudreau • solo_traveller • ca
8
2026-09-03 • via Nuitee
E
Elmer • couple • ca
7
We would go back if we are ever in that area again.
Pros:

The location was great for where we needed to go.
Breakfast was good (a nice variety).
Bed was comfortable.
Everything was in the room that we needed.
It was nice and quiet.
Everything was clean.
The shower was nice!!

Cons:

The fridge in our room was very noisy...made weird noises all the time so that I couldn't sleep until my husband unplugged it.
The price was plenty high considering how dated some things looked but it served our purpose for one night.

2026-09-02 • via Nuitee
F
Fry • solo_traveller • us
7
Perfectly fine hotel on the interstate.
Pros:

The breakfast was fine. Nothing spectacular.

2026-09-02 • via Nuitee
B
Benjamin • family_with_children • il
8
Pros:

החדרים היו נקיים ונוחים.
רוב המוצרים של ארוחת הבוקר כשרים והכלים הם חד-פעמיים כך שגם אוכלי כשר יכולים להנות מארוחת בוקר טעימה.

Cons:

המזרון עשה קצת רעשים מוזרים כשנשכבתי עליו - אבל היה שקט לחלוטין משך כל הלילה ככה שזה לא הפריע לי.
היה חסר לנו סבון גוף בחדר הרחצה - אבל בכללי החדרי רחצה היו נקיים ושמורים היטב.

2026-09-02 • via Nuitee