Best Western PLUS Victor Inn & Suites

Hotels
•
Best Western Plus
8.3 (581 reviews)
7449 State Route 96 , Victor , US
+1 585-924-3933

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions of 'Joe')
Clean rooms
Great breakfast (fresh options appreciated)
Convenient location / easy interstate access
Spacious rooms
Helpful desk attendants and safe-feeling property
Cons:
Beds uncomfortable / poor mattress quality
Dated rooms and bathrooms needing updates
EV charging fees considered excessive
Instant coffee and limited breakfast variety for some guests
Thin walls / noise between rooms
No freezer section in some refrigerators; extra unused beds in rooms

Categories

Cleanliness
8.5
Multiple guests described rooms as clean though somewhat dated; towels and general cleanliness were praised in several reviews.
Service
8.6
Staff repeatedly described as helpful and friendly (several mentions of a standout attendant, 'Joe'); service was a consistent positive.
Location
8.7
Location cited as convenient and easy off/on the interstate and close to restaurants; portico appreciated during rain.
Room Quality
7.4
Rooms noted as spacious but dated; several complaints about poor beds, extra unneeded beds, thin walls and a bathroom in need of updates.
Amenities
7.8
Breakfast offering strong but some amenity shortcomings: no freezer in fridge, instant coffee available 24/7, and expensive EV charging were called out.
Value for Money
7.9
Overall good value for price cited by guests, though EV charging fees and dated rooms reduced perceived value for some travelers.
Food and Beverage
8.8
Breakfast repeatedly praised (fresh apples, great selection for many guests) though a few noted limited variety and instant coffee.
Overall Experience
8.7
Generally very positive experiences driven by clean rooms, strong service and good breakfast; minor negatives (beds, dated décor, EV fees) tempered perfect scores.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Indulge in Modern Comforts

Luxurious Amenities: Enjoy a refreshing dip in the indoor pool or unwind in modern rooms equipped with free WiFi and a flat-screen TV.

Convenience at Your Fingertips: Each room features a large work desk, seating area, refrigerator, and microwave for your comfort.

Stay Energized: Start your day right with a complimentary hot breakfast and take advantage of the fitness room and business center.

Experience convenience and relaxation at its best at the Best Western PLUS Victor Inn & Suites. Book your stay now to make unforgettable memories!

Important information:

Please note, the spa tub in the pool area will be closed until June 24th, 2018.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROC

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.3
Based on 581 reviews
Cleanliness: 8.5
Service: 8.6
Location: 8.7
Room Quality: 7.4
Amenities: 7.8
Value for Money: 7.9
Food and Beverage: 8.8
Overall Experience: 8.7
N
NICOLAS • family_with_children • fr
8
2026-10-29 • via Nuitee
T
Tyler • couple • us
9
2026-10-29 • via Nuitee
E
Erica • couple • us
6
Ok stay
Pros:

Staff was nice. Rooms clean but dated.

Cons:

Beds were horrible, breakfast was questionable

2026-10-26 • via Nuitee
C
Cheryl • couple • us
10
Great overnight stay
Pros:

I wish all Best Western Plus hotels were like this one. It was clean, and the room was spacious. The hot water was plentiful, the shower had good water pressure and the towels didn't feel like sandpaper. That gives it a leg up on other Best Westerns I've stayed in. The blackout curtains worked and the bed was comfy. At breakfast, you had fresh apples available and they were fresh. Some places set out apples that look more like raisins. It was a great stay.

Cons:

I wish all your coffee wasn't instant. It was nice having the 24 hour coffee next to the check-in desk, but the coffee doesn't taste very good because it is instant. I get you can only afford 24 hour coffee if it's instant, but sure would be nice if at breakfast the coffee was brewed.

2026-10-26 • via Nuitee
M
Mark • couple • us
7
2026-10-24 • via Nuitee
M
Muhammad • family_with_children • us
9
2026-10-23 • via Nuitee
P
Pola • couple • pl
10
Pros:

Wszytsko ok

2026-10-22 • via Nuitee
S
Sven • family_with_children • us
8
Preis-Leistung passt hier. Wer „nur“ schlafen will um dann seine Reise fortzusetzen ist hier richtig
Pros:

Das Frühstück war dem kontinentalem Standard angemessen. Der Mitarbeiter war so nett und zuvorkommend, gerade auch für unsere Tochter. Es gab Gummibärchen, eine Schoko Waffel und sogar Leckerchen für unseren Hund. Platz im Zimmer war mehr als ausreichend.

Cons:

Die Einrichtung ist schon etwas im die Jahre gekommen. Das Bad bedarf auch einem Update.

2026-10-22 • via Nuitee
D
Danielle • couple • us
10
2026-10-21 • via Nuitee
C
Cruz • couple • us
7
2026-10-20 • via Nuitee
C
Christina • couple • us
8
Great value for the price other than the outrageous EV charging costs.
Pros:

Great location, price, and free breakfast. My complaint - Best Western Corporate is ripping travelers off with their EV charging costs. $1.09 for a level 2 charger is literally highway robbery and taking advantage of weary travelers.

Cons:

EV charging cost.

2026-10-19 • via Nuitee
B
Barbara • couple • us
9
Enjoy a comfortable room and a fabulous free breakfast.
Pros:

Everything was excellent, especially the breakfast, which was amazing. Everything worked well and we were very comfortable and felt very safe. The location was fabulous. The portico was appreciated as it was raining hard when we left the next morning. The desk attendant was very helpful in giving directions to a Mexican restaurant close by.

Cons:

We would have appreciated a freezer section in the refrigerator.

2026-10-19 • via Nuitee
F
Filipe • couple • pt
6
Pros:

The room was nice, even though too big with extra bed’s that we didn’t need. There was everything we needed in the room and the bed was confortablem.

Cons:

I would prefer pay less and then pay more and have 1 extra bed that is not needed. Also, the breakfast didn’t have a huge variety. Also, you could easely listen to people in other rooms.

2026-10-18 • via Nuitee
D
Donald • solo_traveller • us
9
Clean and great location.
Pros:

Great place and easy off and on interstate

Cons:

Good. Napkin left taped over the peephole which was easy to miss, but other than that this place was great. Breakfast was normal and what I expected.

2026-10-17 • via Nuitee
S
Sonia • family_with_children • us
7
2026-10-17 • via Nuitee
N
Nancy • extended_group • ca
8
Pros:

Breakfast was great.

2026-10-15 • via Nuitee
C
Caroll-Ann • couple • ca
9
Pros:

The staff were excellent ..the maintenance man who also did breakfast was welcoming to all.

2026-10-14 • via Nuitee
S
Samuel • solo_traveller • us
9
2026-10-12 • via Nuitee
P
Philip • couple • us
8
2026-10-11 • via Nuitee
D
Dennis • couple • us
10
2026-10-09 • via Nuitee