Best Western PLUS Victor Inn & Suites

Hotels
Best Western Plus
9 (702 reviews)
7449 State Route 96 , Victor , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Unclean rooms
Thin walls
Bug issues

Categories

Cleanliness
8.39
Several reviews mention unclean rooms and lack of proper housekeeping.
Service
9.86
Most reviewers highlighted the helpful and friendly staff.
Location
9.4
Multiple reviews indicated a convenient and desirable location.
Room Quality
8.35
Issues raised about comfort, thin walls, and general quality of rooms.
Amenities
8.88
Amenities were mentioned positively but also negatively affecting the experience.
Value for Money
9.34
Some guests felt it was a good value for the price.
Food and Beverage
8.89
Reviews mentioned good breakfast but also mediocre food options.
Overall Experience
8.86
Mixed reviews but generally had several positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-25 01:18

Property Description

Indulge in Modern Comforts

Luxurious Amenities: Enjoy a refreshing dip in the indoor pool or unwind in modern rooms equipped with free WiFi and a flat-screen TV.

Convenience at Your Fingertips: Each room features a large work desk, seating area, refrigerator, and microwave for your comfort.

Stay Energized: Start your day right with a complimentary hot breakfast and take advantage of the fitness room and business center.

Experience convenience and relaxation at its best at the Best Western PLUS Victor Inn & Suites. Book your stay now to make unforgettable memories!

Important information:

Please note, the spa tub in the pool area will be closed until June 24th, 2018.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROC

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 702 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 8.86
A
Allyson couple us
8
Pleasant but repair maintenance could have a few odd jobs in their future.
Pros:

We enjoyed the smaller pool, and the beds were crazy comfy. We also enjoyed how easy it was to navigate.

Cons:

You guys could use better signage to show the road to get to the hotel, but otherwise no issues. Oh! Actually, ya’ll need to fix the light in the pool that keeps popping out of the wall, thought we were gonna get electrocuted!

2026-06-17 via Nuitee
J
Jeanne solo_traveller us
10
2026-06-17 via Nuitee
A
Avia solo_traveller il
8
2026-06-16 via Nuitee
J
Jessica extended_group us
10
2026-06-12 via Nuitee
W
Wesley couple us
8
This was a comfortable hotel and easy to get to.
Pros:

The breakfast was fine for a day or two. Then we needed other options

Cons:

Very convenient and lower cost that hotels closer to the finger lakes.

2026-06-11 via Nuitee
J
Judy couple us
10
2026-06-11 via Nuitee
E
Erin couple us
4
Pros:

Staff was friendly

Cons:

The room had a bad odor

2026-06-10 via Nuitee
S
Sandra couple us
9
2026-06-08 via Nuitee
W
Wendy family_with_children us
10
If we need to go back to this area for another karate seminar we will book with this hotel
Pros:

The family enjoyed our stay, the pool and the staff were great

2026-06-08 via Nuitee
J
Joyce family_with_children us
8
Very nice except for the loud inconsiderate people.
Pros:

The breakfast was good, nice selection

Cons:

Some people were loud & partying whatever and woke us up. Very annoying.ver

2026-06-07 via Nuitee
E
effie couple us
9
it was a very friendly clean hotel..
Pros:

it was clean and friendly.

Cons:

far from the location.

2026-06-07 via Nuitee
K
kdok88 Couples Rock Hill, South Carolina
10
Great stay
Pros:

Great place to stay. Front desk people were helpful. Other staff of the hotel were very accommodating. Easy to get places from here too.

2026-06-06 via Tripadvisor
J
Jane couple us
7
Get Real about EV charging!
Pros:

It was clean and the beds were comfortable.

Cons:

The ONLY reason we booked here was because they advertised EV charging. The rates for charging were $4.99 initial fee and 1.09 per KW. Standard rates are 54 cents initially & 36 cents. Absurd.

2026-06-05 via Nuitee
R
Rochelle solo_traveller us
9
It met my expectations.
Pros:

Front desk staff is very friendly. Overall it is a great hotel. Beds are not very comfy. Other than that, ngood experience.

Cons:

The beds. Definitely need new mattresses.

Parking lot is very small!!!

2026-06-05 via Nuitee
P
Pierluigi Rossi family_with_children it
9
Pros:

Camera e letti molto comodi e puliti

Cons:

Colazione un po scarsa

2026-05-31 via Nuitee
P
Pamela couple us
10
Nice place
Pros:

Great location, clean, good breakfast and very helpful staff

Cons:

Not a thing

2026-05-30 via Nuitee
D
Diana solo_traveller ca
10
Great staff. Comfortable nights stay.
Pros:

Staff were friendly & attentive. Bed was very comfortable. Good value.

Cons:

Tub didn’t drain water, I had to hold up the catcher so water would drain. The sink also was slow to drain. The bathtub water temperature is opposite of what dial shows ( to get hot, I needed to stay on blue area, & vice versa. Nothing is perfect, but overall I was happy with my stay & would come again.

2026-05-30 via Nuitee
P
PRAIM couple ca
9
Would definitely recommend to others to stay at this location. I would stay here again
Pros:

Cleanliness and not run down appearance. Well kept and organized.

Cons:

Nothing particular

2026-05-29 via Nuitee
C
Connie couple us
9
Besides the shower and room location, we absolutely loved every thing!
Pros:

The room was fantastic. The breakfast was fantastic.

Cons:

For a handicapped room, it was located way too far from the lobby and needs a step in shower with a bench.

2026-05-26 via Nuitee
D
Danielle solo_traveller us
6
2026-05-25 via Nuitee