Holiday Inn Express Cape Town City-Centre by IHG

Hotels
•
Holiday Inn Express
8.6 (4051 reviews)
101 St Georges Mall, Cnr of Church Str. and St George's, Cape Town, Western Cape, 8001 , Cape Town , ZA
+27 21 480 8300

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Facilities

Free breakfast
Meeting rooms
Health or beauty spa nearby
Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Centrally located
Good breakfast
Cons:
Noisy rooms
Small room size
Breakfast service was chaotic

Categories

Cleanliness
8.43
Room is cleaned daily and ideally located.
Service
9
Friendly staff and helpful service throughout the stay.
Location
8.74
Centrally located with many shops nearby.
Room Quality
8.19
Rooms are clean but can be small, especially for families.
Amenities
8.72
Basic amenities present, but some issues noted like lack of a pool.
Value for Money
8.58
Fair value for money based on overall comfort and experience.
Food and Beverage
8.33
Breakfast options were good but had some operational chaos.
Overall Experience
8.8
Overall a good stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:44

Property Description

Welcome to the Holiday Inn Express Cape Town City-Centre by IHG, where modern convenience meets exceptional comfort in the heart of Cape Town.

Recreational Delights
Stay energized at our 24-hour fitness center or unwind with stunning city views from our inviting terrace. Enjoy complimentary wireless internet throughout the hotel to stay connected.

Comfortable Accommodations
Choose from 171 well-appointed guestrooms, each featuring refrigerators and LCD televisions for your ultimate relaxation. Private bathrooms are stocked with complimentary toiletries and hair dryers, ensuring a refreshing stay.

Culinary Experience
Start your day right with our complimentary buffet breakfast, served daily. Unwind with your favorite drinks in our stylish bar/lounge, the perfect spot to recharge after a busy day exploring the local sights.

Book now and experience the vibrant culture of Cape Town with us!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    LGBTQ friendly

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 4051 reviews
Cleanliness: 8.43
Service: 9
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.58
Food and Beverage: 8.33
Overall Experience: 8.8
C
Ches • solo_traveller • za
8
2026-07-25 • via Nuitee
E
Elvis Michael • extended_group • ca
1
wry unsatisfied . No safety outside ..
Pros:

thé breakfast was good

Cons:

the air conditioning had an ongoing noise as if a running extractor . it was not pleasant to sleep . small for 3 persons ., i don’t think thos hôtel can put 3ersoms

2026-07-25 • via Nuitee
T
Thabitha • extended_group • za
10
2026-07-25 • via Nuitee
D
Dani • solo_traveller • es
8
Pros:

Personal , ubicación, desayuno

Cons:

La habitación le falló la calefacción, aún así como el hotel estaba lleno y no podían cambiarnos de habitación compraron un calefactor

2026-07-25 • via Nuitee
S
Stephen • solo_traveller • gb
10
Good value stay in the centre of Cape Town
Pros:

My stay at Holiday Inn Express in Cape Town was great. No complaints at all. Good value. Staff were great - allowed me to check in early, and leave later. Breakfast was excellent.

Cons:

Nothing!

2026-07-23 • via Nuitee
P
Palesa • family_with_children • za
8
2026-07-23 • via Nuitee
K
Kasandra • family_with_children • za
3
Pros:

Breakfast was very poor, same thing daily and not much variety. Bathroom is really small. Sleeper couch was very uncomfortable. Location was terrible because of the noise level. Entrance and exit of this hotel is poor because there is not enough space, no parking

Cons:

Food, noise level

2026-07-23 • via Nuitee
K
Koor • family_with_children • za
9
2026-07-21 • via Nuitee
R
Regina Lebogang Nthabiseng • family_with_children • za
7
2026-07-21 • via Nuitee
A
Abdullah • couple • sa
7
Pros:

تعامل الموظفين كان رائع جدا وبالذات في موظف ياخذ منك السيارة ويوفقها في مواقف السياراة وانت خارج يطلعها لك
موقع الفندق يعتبر في وسط المدينة

Cons:

صعب الوصول إلى مواقف السيارات والفطور كان اقل من عادي بسيط جدا يكثر قريب من الفندق المشردين

2026-07-21 • via Nuitee
B
BRUNO RODRIGUES TENSER • solo_traveller • br
10
Pros:

Hotel padrão internacional, preço justo, café da manha bom. Localização boa.

2026-07-21 • via Nuitee
I
Ibrahim oğlu • solo_traveller • uz
10
Pros:

Было всё замечательно.

Cons:

Единственное, добавьте завтрак халял. Остальное всё замечательно. 👍

2026-07-20 • via Nuitee
F
Fadil • family_with_children • za
9
Pros:

Friendly staff.
Clean rooms.

Cons:

Paying for parking, would be nice to work into the price.

2026-07-20 • via Nuitee
H
Humbu • family_with_children • bw
10
2026-07-20 • via Nuitee
S
Simbarashe • solo_traveller • zw
7
Great value for money despite its location
Pros:

Clean, quiet and friendly stuff

Cons:

Proximity to the city centre

2026-07-19 • via Nuitee
K
Kuda • solo_traveller • za
8
The stay was fine.
Pros:

Great location

Cons:

I can't think of any

2026-07-19 • via Nuitee
B
Busi • family_with_children • za
8
Reception staff could be more friendly, on checking in the lady who was helping us was cold and unw
Pros:

Breakfast was excellent with a variety of everything, staff was helpful and clear plates on the table timeosly

Cons:

My room, it was squashed with a sleeper couch, had a toddler, it was difficult to move around, the only thing that we could do was lie in bed

2026-07-19 • via Nuitee
S
Stephanie • family_with_children • ke
10
Pros:

The breakfast was amazing

Cons:

The AC-heater didn’t work for one of the nights yet it was 10 degrees Celsius. But next day they switched us to another room for the remainder to the trip. My mum and aunts rooms however were fine.

2026-07-19 • via Nuitee
S
Stephanie • family_with_children • ke
10
Pros:

The staff were very friendly and always ready to help

2026-07-19 • via Nuitee
M
Mia • family_with_children • za
10
Exceptional family getaway
Pros:

We love coming as a family to Holiday Inn! Great location! Awesome breakfast! Value for Money

2026-07-19 • via Nuitee