Holiday Inn Express Cape Town City-Centre by IHG

Hotels
•
Holiday Inn Express
8.6 (4051 reviews)
101 St Georges Mall, Cnr of Church Str. and St George's, Cape Town, Western Cape, 8001 , Cape Town , ZA
27-21-480 83 00

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Facilities

Free breakfast
Meeting rooms
Health or beauty spa nearby
Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Centrally located
Good breakfast
Cons:
Noisy rooms
Small room size
Breakfast service was chaotic

Categories

Cleanliness
8.43
Room is cleaned daily and ideally located.
Service
9
Friendly staff and helpful service throughout the stay.
Location
8.74
Centrally located with many shops nearby.
Room Quality
8.19
Rooms are clean but can be small, especially for families.
Amenities
8.72
Basic amenities present, but some issues noted like lack of a pool.
Value for Money
8.58
Fair value for money based on overall comfort and experience.
Food and Beverage
8.33
Breakfast options were good but had some operational chaos.
Overall Experience
8.8
Overall a good stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:44

Property Description

Welcome to the Holiday Inn Express Cape Town City-Centre by IHG, where modern convenience meets exceptional comfort in the heart of Cape Town.

Recreational Delights
Stay energized at our 24-hour fitness center or unwind with stunning city views from our inviting terrace. Enjoy complimentary wireless internet throughout the hotel to stay connected.

Comfortable Accommodations
Choose from 171 well-appointed guestrooms, each featuring refrigerators and LCD televisions for your ultimate relaxation. Private bathrooms are stocked with complimentary toiletries and hair dryers, ensuring a refreshing stay.

Culinary Experience
Start your day right with our complimentary buffet breakfast, served daily. Unwind with your favorite drinks in our stylish bar/lounge, the perfect spot to recharge after a busy day exploring the local sights.

Book now and experience the vibrant culture of Cape Town with us!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    LGBTQ friendly

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 4051 reviews
Cleanliness: 8.43
Service: 9
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.58
Food and Beverage: 8.33
Overall Experience: 8.8
R
Rosemary Darvel • solo_traveller • za
9
Pros:

Centrally located. Close to all amenaties. Staff was very friendly.

Cons:

Really nothing to not like.

2026-07-04 • via Nuitee
G
Gavin • solo_traveller • za
10
2026-07-04 • via Nuitee
A
Amoo-Quaye • solo_traveller • gh
9
2026-07-04 • via Nuitee
P
Portia • solo_traveller • za
10
2026-07-03 • via Nuitee
M
Mandlenkosi • solo_traveller • za
8
Pros:

The place was very nice and the location is good,

Cons:

In the room that I got there was no nice views just buildings

2026-07-02 • via Nuitee
R
Razeh • couple • sa
8
مكان نظيف
Pros:

النظافه

Cons:

لاسي

2026-07-02 • via Nuitee
B
Bruno • solo_traveller • br
9
Pros:

Funcionários e café de manhã

Cons:

Localização

2026-07-02 • via Nuitee
R
Razeh • solo_traveller • sa
8
اقامه جميله شكرا
Pros:

النظافه

Cons:

لاشي

2026-07-02 • via Nuitee
M
Musa • solo_traveller • za
10
2026-07-01 • via Nuitee
H
Hossam • couple • eg
1
House keeping stole My watch , apple airpods and perfume
2026-07-01 • via Nuitee
M
moutaz • solo_traveller • eg
8
2026-07-01 • via Nuitee
B
Bianca • couple • br
7
Bom
Pros:

Bom café da manhã e funcionários atenciosos. Localização não muito segura a noite

Cons:

Quarto de cima estava em manutenção durante a madrugada e mesmo com reclamação não parou

2026-07-01 • via Nuitee
Z
Zau • solo_traveller • us
8
Pros:

The people are really good, the rooms are well cleaned, and all services required are always available to assist.

Cons:

No clothes locker is available in the rooms; you have to hang your clothes on the hangers, which I feel was not ideal but is manageable.

2026-07-01 • via Nuitee
J
jitesh • solo_traveller • za
5
2026-06-30 • via Nuitee
M
Myasweri Maistry • solo_traveller • za
10
Girls Birthday Getaway
Pros:

Perfect location. Sumptuous breakfast. Friendly and helpful staff. Value for money.

Cons:

Lighting in the room

2026-06-30 • via Nuitee
N
Nando • solo_traveller • za
10
Pros:

The staff was very kind,there was this one gentleman (from Saturday nightshift)who was friendly and gave us everything we needed,first we lost our key and he was so kind to replace it we needed plates and cutlery which he provided with urgency

Cons:

Housekeeping lady from Sunday was so unfriendly she didn't even greet us

2026-06-29 • via Nuitee
A
Anand • couple • in
9
Pros:

Location and BF were good

Cons:

NA

2026-06-29 • via Nuitee
W
Winlé • solo_traveller • za
7
2026-06-29 • via Nuitee
L
Luigisi • solo_traveller • it
8
2026-06-28 • via Nuitee
S
Samson • family_with_children • za
10
Pros:

Everything

Cons:

Tv picture quality was bad

2026-06-28 • via Nuitee