Hotel Haven

Hotels
9 (898 reviews)
Unioninkatu 17 , Helsinki , fi
+3589681930

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Central location
Cons:
Room temperature issues
Damp smell in some rooms

Categories

Cleanliness
8.33
Some reviews indicate that the room had a damp smell and could be fresher.
Service
9.3
Multiple guests praised friendly and helpful staff.
Location
9.34
The hotel is centrally located, making it easy to explore the city.
Room Quality
8.79
Rooms are generally spacious and comfortable, though some feedback highlights temperature control issues.
Amenities
8.82
Amenities noted include a good bar and breakfast offerings, but some guests mentioned the fitness equipment is older.
Value for Money
8.78
Guests find the offerings worth the price considering the overall experience.
Food and Beverage
9.33
Breakfast received high praise, with many specific items mentioned positively.
Overall Experience
9.3
Overall, guests had a highly satisfactory experience and many expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:03

Property Description

Luxurious Accommodation - Hotel Haven offers elegant rooms with luxury beds, spa-style bathrooms, and a Chromecast multimedia streaming system. The air-conditioned rooms feature modern décor, a minibar, and a variety of TV channels.

Scenic Views and Convenient Location - Situated overlooking Helsinki Harbour, Hotel Haven provides stunning views of the Presidential Palace, Market Place, and Uspenski Cathedral. Located near Esplanadi shopping streets, guests can enjoy a convenient and picturesque stay.

Exceptional Amenities - Guests can unwind in the elegant foyer by the fireplace, enjoy a selection of hot beverages and drinks at Bar Haven, and savor breakfast in the historic Sundmans building with panoramic views of Market Square and the harbor.

To experience luxury, convenience, and exceptional service, book your stay at Hotel Haven now.

Important information:

The property requires that the credit card holder’s name matches the guest’s name on the booking confirmation. Guests are required to show photo identification and the same credit card used for booking upon check-in.

When booking a nonrefundable rate, the property will provide detailed payment instructions via email with a link to secure the booking.

When booking 5 or more rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HEL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 9 years old stay for € 20 per person per night when using an existing bed.
    Children from 10 years old to 17 years old stay for € 50 per person per night when using an existing bed.
    Children from 3 years old to 9 years old stay for € 20 per person per night when using an available extra bed.
    People 10 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 39 per day.

Location

Guest Reviews

9
Based on 898 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
M
Moreillon • solo_traveller • ch
9
Pros:

la situation centrale
les petits- déjeuners

2026-07-03 • via Nuitee
Y
YUKA • couple • jp
10
今回で2回目の宿泊、次回もこちらにします。
Pros:

浴槽があり、疲れが取れました。
トラムやオールドマーケットホール、マーケットスクウェア、レストランカッペリなどが近く便利でした。

Cons:

特になし

2026-07-02 • via Nuitee
M
MIKO • solo_traveller • fi
8
2026-07-02 • via Nuitee
J
jerome • couple • fr
9
2026-06-30 • via Nuitee
M
Marianne • couple • fi
10
2026-06-29 • via Nuitee
D
Dragan Pavkovic • solo_traveller • rs
9
2026-06-29 • via Nuitee
M
Marja-Riitta • couple • fi
9
Pros:

Loistava sijainti, tyylikäs hotelli, jossa siistit tilavat huoneet ja hyvä palvelu.

Cons:

Gluteeniton tarjonta aamiaisella oli melko vaatimaton.

2026-06-29 • via Nuitee
J
Jochen • couple • de
9
Ein wunderschöner Aufenthalt direkt am Alten Hafen😃
Pros:

Das Zimmer war sehr groß und hatte eine gute Ausstattung mit Minibar und Wasserkocher. Das Frühstück im gegenüberliegend Haus mit Blick auf den Hafen war reichhaltig , und sogar an den Hund war gedacht worden 😊. Das nächste Mal werden wir auch das Restaurant aufsuchen.

Cons:

Der Aufzug wurde zwischendurch repariert, was aber kein Problem war. Ansonsten war alles prima 👍🏻.

2026-06-29 • via Nuitee
L
Lee • couple • us
9
2026-06-27 • via Nuitee
T
Timo • couple • fi
8
Pros:

Siisti, hiljainen, hyvä aamiainen.

2026-06-23 • via Nuitee
H
Haukijärvi-Perälä • family_with_children • fi
9
Pros:

Aamupala erinomainen!

Cons:

.

2026-06-22 • via Nuitee
M
mark • couple • us
10
2026-06-21 • via Nuitee
J
Jordi • solo_traveller • lu
9
2026-06-17 • via Nuitee
K
Katja • couple • fi
10
Todella viihtyisä ja laadukas hotelli.
Pros:

Pidin sisustuksesta, siisteydestä, joustavuudesta ja aamiaisesta. Saimme hiljene hyvissä ajoin ilman lisämaksua.

2026-06-17 • via Nuitee
K
Kruuse • solo_traveller • se
9
2026-06-17 • via Nuitee
L
Luiz Claudio • couple • br
10
Excelente Escolha para Casais
Pros:

Quarto amplo, luxuoso, sem perder o aconchego. Tudo de muita qualidade. Cama, travesseiros e lençóis de excelente qualidade e conforto. Banheiro bem equipado, amplo e com ducha higiênica (bem mais eficiente e adequada).

Cons:

A variedade de itens do café da manhã poderia ser superior. O horário restrito para refeições. Chegamos tarde (por volta de quase dez da noite) e ficamos sem ter o que comer.

2026-06-15 • via Nuitee
J
Judy • extended_group • gb
8
Excellent!
Pros:

Excellent breakfast buffet with v helpful staff. Excellent location, walking distance from most of the places I wanted to go to.

Cons:

Superior Room could have been larger

2026-06-15 • via Nuitee
N
Noora • couple • fi
8
Kaunis ja viihtyisä hotelli keskeisellä sijainnilla
Pros:

Kiva huone ja keskeinen sijainti

Cons:

Huonevarausten kanssa oli sekaannusta ja tätä asiaa ei hoidettu kovin hyvin

2026-06-14 • via Nuitee
G
George • solo_traveller • ch
8
2026-06-13 • via Nuitee
R
Renate • extended_group • de
2
2026-06-08 • via Nuitee