Hotel Haven

Hotels
9 (915 reviews)
Unioninkatu 17 , Helsinki , fi

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Central location
Cons:
Room temperature issues
Damp smell in some rooms

Categories

Cleanliness
8.33
Some reviews indicate that the room had a damp smell and could be fresher.
Service
9.3
Multiple guests praised friendly and helpful staff.
Location
9.34
The hotel is centrally located, making it easy to explore the city.
Room Quality
8.79
Rooms are generally spacious and comfortable, though some feedback highlights temperature control issues.
Amenities
8.82
Amenities noted include a good bar and breakfast offerings, but some guests mentioned the fitness equipment is older.
Value for Money
8.78
Guests find the offerings worth the price considering the overall experience.
Food and Beverage
9.33
Breakfast received high praise, with many specific items mentioned positively.
Overall Experience
9.3
Overall, guests had a highly satisfactory experience and many expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:03

Property Description

Luxurious Accommodation - Hotel Haven offers elegant rooms with luxury beds, spa-style bathrooms, and a Chromecast multimedia streaming system. The air-conditioned rooms feature modern décor, a minibar, and a variety of TV channels.

Scenic Views and Convenient Location - Situated overlooking Helsinki Harbour, Hotel Haven provides stunning views of the Presidential Palace, Market Place, and Uspenski Cathedral. Located near Esplanadi shopping streets, guests can enjoy a convenient and picturesque stay.

Exceptional Amenities - Guests can unwind in the elegant foyer by the fireplace, enjoy a selection of hot beverages and drinks at Bar Haven, and savor breakfast in the historic Sundmans building with panoramic views of Market Square and the harbor.

To experience luxury, convenience, and exceptional service, book your stay at Hotel Haven now.

Important information:

The property requires that the credit card holder’s name matches the guest’s name on the booking confirmation. Guests are required to show photo identification and the same credit card used for booking upon check-in.

When booking a nonrefundable rate, the property will provide detailed payment instructions via email with a link to secure the booking.

When booking 5 or more rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HEL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 9 years old stay for € 20 per person per night when using an existing bed.
    Children from 10 years old to 17 years old stay for € 50 per person per night when using an existing bed.
    Children from 3 years old to 9 years old stay for € 20 per person per night when using an available extra bed.
    People 10 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 39 per day.

Location

Guest Reviews

9
Based on 915 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
N
nick • family_with_children • be
8
Pros:

Kamers en ontbijt

2026-07-18 • via Nuitee
J
Janne • couple • fi
9
Mahtava kaupunkiloma
Pros:

Sijainti, rauhallisuus, maisema

2026-07-14 • via Nuitee
H
Hulnick • solo_traveller • us
10
Pros:

Love the breakfast, location, room. Overall great stay and would come back next time visiting Helsinki.

2026-07-14 • via Nuitee
A
Aschalew Abeje • solo_traveller • de
10
Excellent
Pros:

The location, the young lads at the check-in and check-out, and in the breakfast room, breakfast itself, and the elegant room.

2026-07-13 • via Nuitee
K
Karin • family_with_children • sg
10
The perfect base for your stay in Helsinki!
Pros:

The location, the room, the beds and the breakfast were fabulous!! I would recommend this to anyone visiting Helsinki but especially couples or families with tweens/teens. We had access to the markets, restaurants, boats, trams and buses right at our fingertips.

Cons:

NA

2026-07-13 • via Nuitee
H
harri2519 • Couples • London, England
10
Excellent break at Hotel Haven, Helsinki.
Pros:

Lovely hotel. Very centrally located with views over the harbour. Very comfortable rooms - well appointed. Staff were all exceptionally helpful. Superb breakfast in lovely setting.

2026-07-12 • via Tripadvisor
T
Tamas • couple • es
9
2026-07-12 • via Nuitee
K
Katariina • solo_traveller • fi
9
2026-07-12 • via Nuitee
3
347barbs • Friends getaway • Providence, Rhode Island
10
Wonderful stay in a place of understated elegance and refinement.
Pros:

This is a wonderful place and I have been here only 24 hours thus far. I feel completely spoiled! I am with a group but I arrived a couple days ahead so my stay is four nights rather than two and I just booked a regular room. Such loveliness! The bed is superb- so comfortable! It’s absolutely spotless and beautifully appointed. The cabinets have heavy, fitted wooden doors. When you open them a light goes on. When you close the doors, the light goes off. There is nice shelving- heavy shelving made of real wood. The decorative molding on the cabinets matches the molding on the bathroom door and the door to the room. Windows are plentiful and light streams into this comfortable space, but there is recessed lighting in the ceiling and a modified tray ceiling. A desk and comfortable chair sits in one corner and a drinks table and slightly more comfortable chair sits between the bed and the desk chair. At the foot of the bed is a small, comfortable leather bench. The air conditioning works beautifully. And the bathroom is large and beautiful and has everything needed for a comfortable stay. Recessed lighting also brightens that room and the bathtub is large and deep with a rainforest shower head as well as a smaller hand held sprayer. Towels are thick and lush and so clean. The counter is large and there is shelving for toiletries under the sink. Thick robes are provided in the closet. The shears and matching draperies compliment the paint colors and carpet and the TV is nice.

Breakfast is in a separate area and you must go downstairs to the lobby and further descend into a courtyard to walk to a set of stairs leading to a lovely breakfast room. Big windows. Blue and white ginger jars, nice plain table clothes. Simplicity making for understated elegance. The breakfast choices are vast and absolutely delicious. I had blueberry juice for the first time EVER! Wonderful! It was just such a treat and I have three more nights!

And the staff- warm, welcoming, kind and efficient! Highly recommend! My first time in Finland! What a beautiful place!

2026-07-11 • via Tripadvisor
E
Ellen • family_with_children • ee
10
2026-07-11 • via Nuitee
K
Kent • family_with_children • us
10
Pros:

Awesome

2026-07-09 • via Nuitee
B
Brox • solo_traveller • ca
10
Pros:

I really enjoyed my stay. The room was spacious, and the soundproofing seemed to work very well, which made the stay quiet and comfortable. The A/C worked perfectly, and both the bathroom and bed were very clean.
The staff were all helpful and friendly throughout my stay. The location is also very convenient, especially being so close to the Kauppatori tram station.
I had a very pleasant experience and would be happy to stay here again.

Cons:

The breakfast was great, and the view was superb. It was a really nice setting to start the day. The only small downside was that the breakfast selection felt a bit limited, so it would be even better with a few more dish options. Overall, though, I still really enjoyed the breakfast experience.

2026-07-08 • via Nuitee
E
Ejgil • couple • dk
8
Godt.
Pros:

beliggenhed i byen, komfortabelt, stort værelse med udsigt, og med gode møbler.

Cons:

Der var køligt på værelset, så vi måtte få opsat en varmeblæser.
Morgenmaden var god, men ikke pragende på et så dyrt hotel.

2026-07-08 • via Nuitee
C
Claudio • couple • ch
8
2026-07-06 • via Nuitee
M
Miska • solo_traveller • fi
10
Pros:

Aamiainen oli laadukas ja rauhallinen.

Cons:

Ei mitään moitittavaa.

2026-07-05 • via Nuitee
A
Anna • solo_traveller • ru
6
Very good location and room, but services might have been better
Pros:

Location
Size of the room

Cons:

I’ve been served with a dirty towels after the cleaning of my room, that was a very unpleasant surprise; room service/restaurant didn’t work during the whole stay

2026-07-05 • via Nuitee
J
Jacqueline • extended_group • gb
9
Pros:

Great location, very helpful staff, delicious breakfast

2026-07-05 • via Nuitee
M
Moreillon • solo_traveller • ch
9
Pros:

la situation centrale
les petits- déjeuners

2026-07-03 • via Nuitee
Y
YUKA • couple • jp
10
今回で2回目の宿泊、次回もこちらにします。
Pros:

浴槽があり、疲れが取れました。
トラムやオールドマーケットホール、マーケットスクウェア、レストランカッペリなどが近く便利でした。

Cons:

特になし

2026-07-02 • via Nuitee
M
MIKO • solo_traveller • fi
8
2026-07-02 • via Nuitee