Hotel Haven

Hotels
9 (958 reviews)
Unioninkatu 17 , Helsinki , fi
+358 9 681930

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Central location
Cons:
Room temperature issues
Damp smell in some rooms

Categories

Cleanliness
8.33
Some reviews indicate that the room had a damp smell and could be fresher.
Service
9.3
Multiple guests praised friendly and helpful staff.
Location
9.34
The hotel is centrally located, making it easy to explore the city.
Room Quality
8.79
Rooms are generally spacious and comfortable, though some feedback highlights temperature control issues.
Amenities
8.82
Amenities noted include a good bar and breakfast offerings, but some guests mentioned the fitness equipment is older.
Value for Money
8.78
Guests find the offerings worth the price considering the overall experience.
Food and Beverage
9.33
Breakfast received high praise, with many specific items mentioned positively.
Overall Experience
9.3
Overall, guests had a highly satisfactory experience and many expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:03

Property Description

Luxurious Accommodation - Hotel Haven offers elegant rooms with luxury beds, spa-style bathrooms, and a Chromecast multimedia streaming system. The air-conditioned rooms feature modern décor, a minibar, and a variety of TV channels.

Scenic Views and Convenient Location - Situated overlooking Helsinki Harbour, Hotel Haven provides stunning views of the Presidential Palace, Market Place, and Uspenski Cathedral. Located near Esplanadi shopping streets, guests can enjoy a convenient and picturesque stay.

Exceptional Amenities - Guests can unwind in the elegant foyer by the fireplace, enjoy a selection of hot beverages and drinks at Bar Haven, and savor breakfast in the historic Sundmans building with panoramic views of Market Square and the harbor.

To experience luxury, convenience, and exceptional service, book your stay at Hotel Haven now.

Important information:

The property requires that the credit card holder’s name matches the guest’s name on the booking confirmation. Guests are required to show photo identification and the same credit card used for booking upon check-in.

When booking a nonrefundable rate, the property will provide detailed payment instructions via email with a link to secure the booking.

When booking 5 or more rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HEL

Location

Guest Reviews

9
Based on 958 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
A
Auli • family_with_children • fi
8
Pros:

Huone oli viihtyisä

Cons:

Aamupala hotellin tasoon nähden

2026-08-08 • via Nuitee
N
Nancy • couple • nl
10
2026-08-08 • via Nuitee
B
Benjamin • couple • fi
10
2026-08-08 • via Nuitee
D
Dana • solo_traveller • us
10
2026-08-07 • via Nuitee
E
Eva Maria • couple • de
9
2026-08-07 • via Nuitee
H
Henri • couple • fi
10
2026-08-05 • via Nuitee
D
Daniela • couple • it
8
Posizione ottima
Pros:

Posizione e atmosfera

Cons:

Tutto ok

2026-08-05 • via Nuitee
A
Andrew • couple • gb
10
Simply great place to stay if you’re in Helsinki for a couple of nights
Pros:

Great central location. Friendly helpful staff. Beautiful breakfast dining area in old part of hotel overlooking harbour

Cons:

Reception can get a little chaotic when a large party depart.

2026-08-04 • via Nuitee
S
sihvonen • couple • fi
9
2026-08-04 • via Nuitee
S
sidney • couple • au
10
Great location
Pros:

Comfortable and great location

Cons:

No issues

2026-08-04 • via Nuitee
C
Carol • family_with_children • us
9
Upscale freindly place with an okay breakfast.
Pros:

We stayed one night in three rooms. The rooms were spacious and clean. The staff was welcoming and helpful. I arrived with a large van and they were able to help direct me to a garage where I could park it overnight.

Cons:

The breakfast was not great and the room where the breakfast was, was not accessible for a parent who had mobility issues.

2026-08-04 • via Nuitee
N
Nicola • solo_traveller • ch
8
Schöne Lage und hervorragendes Frühstück
Pros:

Sehr schöne Lage direkt beim Markt. Der Ort fürs Frühstück wunderschön mit Blick auf Markt und Hafen.

Cons:

Zimmer war ok.

2026-08-03 • via Nuitee
C
Carol • solo_traveller • au
10
If I can, I will return!
Pros:

Clean, spacious well located and excellent staff!

Cons:

Nothing !

2026-08-03 • via Nuitee
C
Cheryl • couple • us
9
Clean nice room in good location
Pros:

Big room.. very clean. Great location next to tram line, Market and ferry

2026-08-03 • via Nuitee
A
Ana Mercedes • solo_traveller • es
10
El hotel ideal para disfrutar Helsinki.
Pros:

Perfecto hotel por su ubicación, su comodidad. Desayuno excelente. Amabilidad del personal. Estupenda la cama y todos los servicios.

Cons:

Todo fue impecable.

2026-08-03 • via Nuitee
S
Samson • couple • fr
9
2026-08-03 • via Nuitee
E
Emma • solo_traveller • cz
8
2026-08-03 • via Nuitee
S
Stuart • couple • lu
7
Stay was good but room could have been better
Pros:

Location and breakfast were excellent

Cons:

We arrived early so paid for an upgradeed room to have early access. We were given a room at the back corner of the hotel. It was quiet but there was very little room to get around the bed which I found surprising with an upgraded room.

2026-08-02 • via Nuitee
P
Patricia • family_with_children • br
10
Super indico
Pros:

Tudo perfeito
Atendimento, localização e confronto.

2026-07-24 • via Nuitee
H
Horst-Heiner • solo_traveller • de
9
Es war ein schöner, wohltuender Aufenthalt
Pros:

Das Frühstück war gut

2026-07-23 • via Nuitee