Meliá Costa Atlantis Tenerife

Hotels
•
Meliá Hotels & Resorts
8.7 (1139 reviews)
Avenida Venezuela, 15 , Puerto de la Cruz , ES

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Helpful and friendly staff
Excellent location near the sea
Cons:
Cleanliness issues in rooms
Inconsistent food quality

Categories

Cleanliness
7.41
Several reviews mentioned issues with cleanliness and room conditions.
Service
9.88
Friendly staff reported in several reviews, indicating good service.
Location
9.92
Multiple reviews highlight the perfect location and beautiful surroundings.
Room Quality
7.87
Some rooms were reported as damp and with issues related to air conditioning.
Amenities
8.9
Mention of good facilities like the pool and gym, despite some complaints.
Value for Money
8.36
Concerns about the overall value, particularly regarding food pricing.
Food and Beverage
7.91
Mixed reviews regarding food quality and variety.
Overall Experience
9.38
Generally a good stay with several positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:33

Property Description

Luxurious Accommodation with Spectacular Views

Spa and Wellness Retreat
Indulge in relaxation at the hotel's top-floor spa with panoramic sea views. Enjoy the thermal circuit, sauna, Turkish bath, and rejuvenating massages for the ultimate pampering experience.

Culinary Delights and Entertainment
Savor a delightful buffet breakfast and authentic Spanish dishes at the on-site restaurant. Unwind at the pool bar or chic terrace lounge with a refreshing drink in hand.

Central Location with Easy Access to Attractions
Conveniently situated in the city center, explore nearby shops, bars, and cafes. Don't forget to visit the thrilling Loro Parque Theme Park just a short distance away.

Book now for an unforgettable stay at Sol Costa Atlantis Tenerife!

Important information:

All cots are subject to availability.

Please note that guests must present the credit card used to make the reservation on arrival.

Please note half-board rates include breakfast and dinner. Drinks are not included in the price.

Parking cannot be reserved in advance and is subject to availability at the time of check-in.

Please note that guests under 16 years are not allowed in the spa.

When booking 9 rooms or more, different policies and additional supplements may apply

Please inform the hotel before arrival when travelling with your dog. An additional charge applies of EUR 50 per dog per night.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Location

Guest Reviews

8.7
Based on 1139 reviews
Cleanliness: 7.41
Service: 9.88
Location: 9.92
Room Quality: 7.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 9.38
D
Diana Karina • solo_traveller • es
10
Las mejores noches en Tenerife!
Pros:

La atención y amabilidad de todo el personal del hotel! Las habitaciones son preciosas y super limpias.

2026-09-18 • via Nuitee
R
Raphael • couple • ch
9
2026-09-18 • via Nuitee
C
CHRISTINA • couple • gr
10
2026-09-18 • via Nuitee
M
Milka • family_with_children • id
8
Amazing
Pros:

Location and friendly

Cons:

Parking garage spot difficult to get

2026-09-17 • via Nuitee
A
Anton • couple • pl
7
2026-09-16 • via Nuitee
A
ANDREA • family_with_children • it
10
2026-09-16 • via Nuitee
E
Eva • couple • ch
7
Preis leistung mit Level up eine gute Sache aber macht Sinn dann auch noch in den Süden zu gehen, vorallem wenn man schö
Pros:

- Das Personal war super freundlich
- Der Level Club lohnte sich (zB: verschiedene Getränke inkludiert den ganzen Tag und auch Kleinigkeiten zum Essen)
- Pool hat gute grösse zum schwimmen (25m Länge)
- Wenn man ein Zimmer mit Blick aufs Meer hat ist es schön und hat eine gute Lage

Cons:

- W-lan im Zimmer 10. OG funktionierte meiste Zeit nicht&Smart TV gar nicht, obwohl wir es 2x bei der Reception gemeldet haben
-Pool scheint nicht gereinigt zu werden,beim schwimmen mit Brille sehr unangenehm viel Schmutz gesehen
- Person am Pool könnte oder sollte dafür sorgen das Poolduschen sauber sind&auch die Tischchen am Pool sauber halten, statt nur Badetücher abzugeben&den ganzen Tag nur da zu sitzen.
- Die Liftanlage war auch sehr fragwürdig langsam, nicht immer waren alle 3 Lifte funktionstüchtig&so hatte man verhältnismässig lange Wartezeiten. Wir liefen somit öfters hoch und runter in 10 OG😅

2026-09-16 • via Nuitee
K
Kateryna • couple • de
10
Pros:

Breakfast was very nice!
And people was very kind with us

2026-09-16 • via Nuitee
A
Aliyev • solo_traveller • gb
6
2026-09-15 • via Nuitee
J
Joel • couple • ch
10
Tornerei volentieri.
Pros:

Camera con vista mare e con 2 balconi visto che era sull’angolo dell’edificio. Buffet molto buono. Lounge a disposizione con tanta scelta di bevande e snack.

Cons:

Purtroppo il parcheggio gratuito dista a 10 minuti a piedi ma è una passeggiata gradevole.

2026-09-14 • via Nuitee
T
Tarik • solo_traveller • ma
8
Agréable merci
Pros:

Le service
La vue et la position

Cons:

Les pannes d’ascenseurs

2026-09-14 • via Nuitee
P
paula • couple • es
8
2026-09-14 • via Nuitee
L
Laura • couple • es
6
2026-09-12 • via Nuitee
G
Gabriel • couple • es
5
2026-09-12 • via Nuitee
P
Pérez Cabeza • family_with_children • es
9
Pros:

Localización, amabilidad del personal, limpieza, reforma reciente.

Cons:

El viento nos acompañó casi todos los días.

2026-09-12 • via Nuitee
D
Dario • solo_traveller • ch
5
Pros:

The location was very central

Cons:

Although the location was convenient, our overall experience was very disappointing.

Upon arrival, we were forced to park our car more than 25 minutes away from the hotel because their parking facilities were completely full. Nobody had informed us in advance that parking availability could be such a serious issue. During our entire three-day stay, the hotel parking remained full, making every trip around the island unnecessarily stressful and inconvenient.

The room itself was okay, but we experienced several issues.

Out of the three elevators serving a hotel of this size and with this many rooms, one was out of service throughout our stay. As a result, waiting times were often three to four minutes just to get an elevator.

The toilet in our room also did not flush properly, and maintenance had to come and fix it on two separate occasions.

Housekeeping was inconsistent as well: during our three-day stay, our room was simply not serviced at all on one of the days.

Unfortunately, the list of inconveniences we experienced goes beyond these examples. Individually, some of these issues might seem minor, but taken together they made our stay far less comfortable and enjoyable than expected, especially for a hotel carrying the Meliá name.

Without a doubt, this was the worst Meliá property I have stayed at.

2026-09-12 • via Nuitee
L
lfaizant • solo_traveller • fr
7
Un hôtel qui a (mal) vieilli
Pros:

Grande piscine avec beaucoup de transats, petit déjeuner correct (mais qualité des produits perfectible), literie confortable, hôtel bien situé

Cons:

De nombreux petits (ou pas) détails négatifs qui impactent l'expérience et le standing attendu d'un tel hôtel : chambre très humide et mal insonorisée, douche capricieuse avec une température de l'eau jamais stable, une seule prise électrique réellement accessible, moquettes sales dans les couloirs. Certains ascenseurs en panne, énormément d'attente pour pouvoir les utiliser (donc passage par les escaliers la plupart du temps, selon l'étage de la chambre, ça pèse). Un prix totalement abusif de 24€/jour pour le parking, mais zéro possibilité (ou presque) de se garer dans le quartier.

2026-09-11 • via Nuitee
R
Rémy • family_with_children • lu
1
2026-09-10 • via Nuitee
D
Dalia • couple • ch
10
2026-09-10 • via Nuitee
G
Gaja • solo_traveller • si
10
2026-09-09 • via Nuitee