Oaks Sydney Castlereagh Suites

Hotels
•
Oaks Hotels & Resorts
7.9 (5313 reviews)
317 Castlereagh Street , Sydney , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Fax/photocopying
Tour desk
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
7.04
Multiple reviews indicate cleanliness issues, with reports of old odors and lack of proper hygiene.
Service
9.01
Friendly and helpful staff were mentioned positively in various reviews.
Location
9.05
The location was frequently highlighted as excellent and convenient to major attractions.
Room Quality
7
Some rooms noted to have structural issues and cleanliness problems, affecting overall quality.
Amenities
7.53
A lack of functional kitchenette and old equipment were pointed out.
Value for Money
7.99
Price considered reasonable, but value affected by various issues noted in the reviews.
Food and Beverage
7.54
No specific mention of food and beverage quality, considered standard for this hotel tier.
Overall Experience
8.01
Mixed experiences noted overall, with highlight on location but concerns regarding other aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:39

Property Description

Central Location and Convenience
Located in the heart of Sydney city, Oaks Sydney Castlereagh Suites provides easy access to Central Station and Darling Harbour, making it a prime choice for travelers looking to explore the city easily.

Modern Apartments with Stunning Views
The self-contained apartments at Oaks Sydney Castlereagh Suites offer not only a comfortable stay with air conditioning and spacious living areas but also stunning panoramic views of the city from private balconies.

Abundance of Amenities and Services
Guests can enjoy the convenience of on-site fitness and swimming facilities, along with room service options. Additionally, the property offers business services, BBQ facilities, and secure parking, catering to both leisure and business travelers.

Experience the best of Sydney at Oaks Sydney Castlereagh Suites - book your stay now for a memorable trip!

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 55 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 5313 reviews
Cleanliness: 7.04
Service: 9.01
Location: 9.05
Room Quality: 7
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 7.54
Overall Experience: 8.01
G
Galeazzi • couple • au
10
2026-06-20 • via Nuitee
E
eamucha • solo_traveller • au
8
Pros:

Good location, easy access to train & light rail. The city & art gallery are also walkable.
A comfortable stay.

Cons:

A nice little balcony that looks straight at the train line. A bit too close for comfort :)

2026-06-20 • via Nuitee
P
Pavina • solo_traveller • nc
8
Pros:

La réactivité du personnel et l'emplacement.

Cons:

Le bruit de la climatisation

2026-06-20 • via Nuitee
G
Galeazzi • couple • au
10
2026-06-20 • via Nuitee
C
Carole • family_with_children • nc
9
Très belles prestations, belle localisation . Excellent séjour!
Pros:

La chambre etait très spacieuse, très bien équipée, une literie très agréable. Au 17eme etage mais les ascenseurs sont très rapides (2 pour les niveaux supérieurs) . Malgré la proximité de la gare et des voies l'appartement était très silencieux. Très bien desservi pour aller partout dans et hors sydney, à proximité de Central station, du métro museum et des stations de tram pour L3/L2 et L1. Le quartier de Haymarket est très animé la nuit avec de nombreux restaurants chinois/japonais/coréen. Le timezone juste à côté au dessus du Paddy's Market. Bref le TOP

Cons:

Le Spa est peu accessible pour les personnes à forte corpulence, agées ou de petite taille aussi bien pour y entrer que pour en sortir , une marche interieure serait souhaitable on fait pas tous 1m80/70 kg!! Les douches ont un pommeau fixé en hauteur au mur (1 seul bonnet de bain pour 4) comment fait on pour se baigner correctement??? de plus les 2 douches fuient le long des parois. Le seche linge est très pratique mais il aurait nécessité un nettoyage du filtre, des peluches volaient partout! 1 des 2 sèches cheveux était déféctueux. Un manuel pour le four et le lave vaisselle serait aussi bien car les icones ne sont pas les mêmes dans notre pays. Il n'y a aucun réseau dans les chambres et le réseau de la télé du salon est très lent.

2026-06-20 • via Nuitee
M
Margaret • extended_group • au
10
2026-06-19 • via Nuitee
E
ebarbieri • solo_traveller • au
7
Value for money for a short Sydney business trip
2026-06-19 • via Nuitee
J
Julie • couple • au
7
Comfortable place to stay.
Pros:

We could walk to everything. Central location.

Cons:

The rooms were a little dated but the bed was very comfortable.

2026-06-19 • via Nuitee
M
Marere • couple • au
10
2026-06-19 • via Nuitee
S
Saskia • couple • au
7
2026-06-19 • via Nuitee
E
Emma • couple • au
9
2026-06-19 • via Nuitee
J
Jenny • family_with_children • au
7
Comfortable stay with a good location, time for a refresh of apartments.
Pros:

Location

Cons:

Needs a refresh,a lot of rules

2026-06-18 • via Nuitee
T
Tighe • couple • au
5
It wa ok for a short trip
Pros:

Short walk to the light rail lines and all food

Cons:

Surrounded by pub and clubs, room smelt bad / funny. All and any noises traveled I could hear the people saying that were staring down the hall .

2026-06-18 • via Nuitee
D
Devan • solo_traveller • au
5
Central location but poor sound proofing.
Pros:

Central location and good sized room

Cons:

Very noisy. Had constant banging on the floor from the room above throughout the night. Very broken up sleep. May have been due to the guest or person above, however made for a difficult stay after a busy work day

2026-06-18 • via Nuitee
A
Amelia • solo_traveller • au
10
Pros:

Always a pleasant stay, staff always friendly.

2026-06-18 • via Nuitee
C
Christine • couple • au
8
Pros:

N/A

Cons:

The room was a little noisy.

2026-06-18 • via Nuitee
H
Hannah • family_with_children • au
7
2026-06-18 • via Nuitee
L
Linda • couple • au
4
Would not stay again.
Pros:

Location

Cons:

Instructions when driving own car. No where to park to check in. Instructions from staff terrible.
Parked in wrong space. Instructions to get back into the building terrible. TV really small and hard to get working. The milk from fridge has already been opened and used.

2026-06-17 • via Nuitee
J
Jill • solo_traveller • au
8
Pros:

Pool and gym very good
Responsive staff - Extra towels and house keeping issues addressed instantly
Security of room, lifts and building good

Cons:

No power for kettle in the kitchenette
Body wash and conditioner containers empty
Second key did not have swipe card
Shower and basin taps all needed new washers to prevent leaks

2026-06-17 • via Nuitee
R
Ronell • family_with_children • au
9
Staff were friendly and very helpful.
Pros:

Close proximity Sydney Theatre.
Comfortable and spacious.
Full amenities; kitchen, laundry.

Cons:

Nil.

2026-06-17 • via Nuitee