Mercure Lyon Charbonnières

Hotels
•
Mercure
8.4 (230 reviews)
78 Bis Route De Paris , Charbonnières-les-Bains , fr

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable stay
Friendly staff
Good location
Delicious food
Cons:
Aging facilities
High breakfast prices
Inconsistent service

Categories

Cleanliness
8.15
Several positive mentions, but some guests found issues with aging facilities.
Service
8.75
Consistently described as friendly and helpful, with excellent service highlighted in multiple reviews.
Location
8.65
Convenient location, easily accessible and noted for its proximity to major routes.
Room Quality
8.25
Generally comfortable and quiet, but some comments suggest a need for updates.
Amenities
8.45
Good amenities like parking and bath products, though some suggestions for improvements noted.
Value for Money
7.95
Mixed reviews on pricing, with some fees considered high for services provided.
Food and Beverage
8.65
Highly praised restaurant experience, though some mentioned unavailability on certain days.
Overall Experience
8.35
Overall positive feedback with extra considerations for improvements in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 20:04

Property Description

Leafy Park Location and Modern Rooms
The Mercure Lyon Charbonnieres offers a tranquil stay in a leafy park, just a short drive from Lyon's center. The bright and spacious rooms are equipped with modern amenities for a comfortable stay.

Dining Experience at Cap Ouest
Indulge in a culinary journey at Cap Ouest, the hotel's air-conditioned restaurant offering a contemporary ambiance and a terrace with views of Monts du Lyonnais. Enjoy delicious seasonal French cuisine prepared with care.

Meeting Facilities for Business Guests
Whether hosting a conference or a corporate event, take advantage of the hotel's 3 adjustable meeting/function rooms totaling 150m². Perfect for seamless business gatherings.

Ready to experience a blend of nature, modernity, and convenience? Book your stay at Mercure Lyon Charbonnieres now!

Important information:

The restaurant is closed on Saturdays, Sundays and public holidays.

Please note that children under 12 years old can enjoy breakfast for free.

Please note that our air conditioning is operational in summer and heating in winter. These systems are switched off during the off-seasons.

2 Electric car charging stations. Not bookableGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for € 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 230 reviews
Cleanliness: 8.15
Service: 8.75
Location: 8.65
Room Quality: 8.25
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.65
Overall Experience: 8.35
M
Mark • solo_traveller • be
8
Pros:

Het bed

2026-07-23 • via Nuitee
O
Olivier • couple • fr
8
Pros:

Le petit déjeuner.

2026-07-22 • via Nuitee
P
patrick • family_with_children • fr
10
Séjour touristique réussi
Pros:

Chambre climatisée très confortable et silencieuse
Accueil chaleureux et attentionné
Collation de dépannage disponible de qualité
Prix très raisonnable compte tenu des prestations
Parking privé gratuit
Situation géographique intéressante

Cons:

Nous n'avons rien à reprocher à cet établissement.

2026-07-22 • via Nuitee
A
Alexia • couple • fr
9
Je recommande !
Pros:

Hôtel très sympa, petit et bien situé. Le petit dej est vraiment très bon, avec du choix et le personnel est adorable !
Jolie terrasse pour prendre le petit déjeuner, restaurant en semaine (non testé) et parking gratuit

2026-07-19 • via Nuitee
M
Mireille • couple • fr
8
2026-07-13 • via Nuitee
H
Helene • couple • it
8
2026-07-12 • via Nuitee
S
sonia • couple • fr
10
Pros:

Petit déjeuner, le dîner et le lit

Cons:

La salle de fitness qui mériterait beaucoup mieux pour un Mercure

2026-07-06 • via Nuitee
A
Audrey • family_with_children • fr
9
Comfortable stay in Lyon
Pros:

Well located close to the highway in a nice neighborhood. Nice playground area in the back for adults and kids. Dog friendly. Comfortable beds.

Cons:

Restaurant was closed on a Saturday night. We had to get back in the car to grab dinner. Bad thing good thing we had an amazing meal in a restaurant nearby

2026-07-06 • via Nuitee
J
Josef • solo_traveller • de
10
Pros:

Service

2026-07-04 • via Nuitee
A
Ahmad • couple • fr
9
2026-07-01 • via Nuitee
A
Agnes • extended_group • ch
8
2026-06-30 • via Nuitee
J
Jennifer • couple • fr
9
2026-06-29 • via Nuitee
C
Corinne • couple • fr
9
2026-06-28 • via Nuitee
R
ROBERTO • solo_traveller • it
9
2026-06-06 • via Nuitee
S
Sue • couple • us
9
We would stay there again.
Pros:

Great breakfast. Friendly staff.

2026-06-05 • via Nuitee
I
Islam • solo_traveller • eg
7
2026-06-03 • via Nuitee
C
Chif • solo_traveller • fr
8
2026-05-16 • via Nuitee
J
Jean-Charles • solo_traveller • fr
9
2026-05-11 • via Nuitee
B
Börje • couple • se
8
Work trip at nice hotel with excellent restaurant
Pros:

Great restaurant

Cons:

Location

2026-05-07 • via Nuitee
M
Martin • couple • fr
8
2026-05-07 • via Nuitee