Holiday Inn Express Glasgow City Riverside by IHG

Hotels
•
Holiday Inn Express
8.4 (8823 reviews)
Stockwell Street , Glasgow , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions)
Very central, walkable location near station
Clean rooms and gleaming bathrooms
Good/generous breakfast and variety
Comfortable beds and good showers
Good value for money
Spacious rooms in many cases (including accessible rooms)
Cons:
No hotel parking — reliance on paid public car parks and small discount
Occasional breakfast quality issues (overcooked/dry items)
Nearby construction/visible unhoused people in area
Some rooms small for families (room for four) and accessible room bed only standard double
At least one report of poor room heating

Categories

Cleanliness
8.5
Generally praised as clean (rooms and bathrooms described as gleaming); isolated issue reported (black fluff under sheet) so slight deduction.
Service
9.1
Consistently excellent — reception staff repeatedly described as friendly, helpful and going above and beyond (special mention to receptionist Kelly).
Location
9
Very central and walkable with good access to the station and attractions; some notes about nearby construction, traffic and unhoused people but overall location is a strong positive.
Room Quality
7.9
Rooms described as clean, comfortable and often spacious with very comfortable beds and good showers; some issues reported (wheelchair room bed only standard double, some rooms small for four) so moderate deduction.
Amenities
7
Limited on-site amenities noted — no hotel parking (reliance on paid public car parks and small discount), occasional heating issues and no strong mention of extras; scores reduced for parking/utility drawbacks.
Value for Money
8.8
Frequently described as excellent value and great for the price; minor parking-discount gripe but overall good value perception.
Food and Beverage
8.1
Breakfast generally praised as good/abundant and well liked, though some guests reported overcooked/dry items (eggs, hash browns, sausages) and occasional staffing/seat availability issues.
Overall Experience
8.8
Many guests recommend the hotel, highlighting staff, cleanliness, location and breakfast; overall stays described as very positive with only occasional minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Modern Hotel in Glasgow City Centre

Convenient Location: Situated beside the River Clyde and just 0.6 miles from Glasgow Central Rail Station, the Holiday Inn Express Glasgow City - Riverside offers easy access to key attractions like St. Enoch Centre shopping mall and George Square.

Comfortable Rooms: Enjoy air-conditioned rooms with amenities such as flat-screen TVs, power showers, and free WiFi. The modern decor and convenient facilities like iron/ironing board ensure a pleasant stay.

Dining Options: Indulge in a buffet breakfast at the Great Room lounge, grab snacks from the vending machine, or order pizzas anytime. Guests can also unwind at the reception bar or opt for evening snacks from the menu.

Book your stay at the Holiday Inn Express Glasgow City - Riverside for a delightful and convenient experience.

Important information:

Please note that cash payments are not accepted at this property. Parking is available at the public car park opposite and costs GBP 11.95 for 24 hours.

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of 30 GBP per pet, per stay applies. Pets are welcomed by prior arrangement with the hotel.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 8823 reviews
Cleanliness: 8.5
Service: 9.1
Location: 9
Room Quality: 7.9
Amenities: 7
Value for Money: 8.8
Food and Beverage: 8.1
Overall Experience: 8.8
W
William • solo_traveller • gb
6
Pros:

Reception staff friendly, generous room size for wheelchair accessible room.

Cons:

The quality of the breakfast could have been better. The sausages bacon and hashbrowns had been left in the hotplate far too long and were very dehydrated. Had to clean a table ourselves so that we could get a seat at breakfast, there seemed to be a shortage of staff.
We had a wheelchair accesible room which was very spacious but the bed although comfortable was on a standard double size so not ideal.
The discount code for parking at NCP King Street is not worth the hassle. The standard price displayed at NCP for 24hrs is £12.50 and the hotel discount price is £11.95 so thats a whole 55p.

2026-10-31 • via Nuitee
E
Eliza Lynne • family_with_children • ca
8
Great central location, very good value, best staff!
Pros:

Great location for access to central station. Very walkable. Quiet! Staff were kind, friendly. Nice breakfast.

Cons:

Because of central location lots of construction and unhoused people in the area. Was safe though!!

2026-10-31 • via Nuitee
C
Caroline • family_with_children • gb
7
Would recommend
Pros:

The location was fab. Staff were friendly and helpful. Breakfast was good.

Cons:

Under the covers of the bed there was a pot of black fluff on the white bottom sheet.

2026-10-31 • via Nuitee
D
David • couple • gb
8
2026-10-31 • via Nuitee
W
will watson • extended_group • gb
10
A Great Glasgow Hotel!
Pros:

The room was, clean, bathroom/shower was gleaming and bed gave us- great nights sleep! The breakfast was beautifuly cooked,( i should know, being a Chef). A Fantastic stay- i booked for New Year, as soon as i returned home!

Cons:

nothing, we did not like, i have stayed here in the past, and the standards are still high!

2026-10-30 • via Nuitee
M
Murillo Lacroix • family_with_children • fr
9
2026-10-29 • via Nuitee
S
Sharon • extended_group • gb
10
Perfect!
Pros:

Perfectly located for a trip to The Barrowlands Ballroom, staff were friendly and helpful and the room was very clean

2026-10-29 • via Nuitee
S
Susan • family_with_children • gb
10
Pros:

The room was clean and comfortable and staff friendly. Breakfast was great

2026-10-29 • via Nuitee
A
Andy • family_with_children • gb
7
2026-10-29 • via Nuitee
J
Jonathan • family_with_children • gb
8
2026-10-29 • via Nuitee
O
Olga & Simone • couple • it
10
Glasgow moto trafficata, rimpiango l'isola di Skye
Pros:

Posizione centrale
camera spaziosa
pulizia e cortesia
colazione abbondante
di fianco all'Hotel vi è un pub "very scottish"

Cons:

non essendoci il parcheggio dell'hotel, bisogna lasciare l'auto nei parcheggi pubblici a pagamento....occhi alle multe(salate)

2026-10-28 • via Nuitee
G
guillaume • solo_traveller • fr
7
2026-10-28 • via Nuitee
S
Sherrill • family_with_children • gb
9
Pros:

Super friendly staff. Room was great- decent size with a super king size bed that was incredibly comfortable with all the usual facilities you'd hope a room would have. The shower was perfect, great pressure and no worrying about freezing or being scalded. Great central location and for what we needed it for and great value for money.

Cons:

Even though the breakfast was great and had plenty of options I personally didn't like the eggs or hash browns- too dry and overcooked but everything else was spot on.

2026-10-28 • via Nuitee
J
June • extended_group • gb
10
Excellent value for money. Would recommend/use again.
Pros:

Friendly, clean, central, roomy, great breakfast

Cons:

Nothing, all good.

2026-10-28 • via Nuitee
F
frederick • family_with_children • th
8
Pleasant and carefree
Pros:

The breakfast was good , sitting area was spacious and clean. The variety was good .

Cons:

Not sure.

2026-10-27 • via Nuitee
G
Geraldine • family_with_children • gb
9
Pros:

Staff were very friendly, especially the reception staff and the lady cleaning the breakfast tables. Breakfast was all quick, handy and tasty. The beds were very comfortable and the location was good.

Cons:

The room for the 4 of us was a little on the small size but had everything we needed and it was very dark as it only had lamps.

2026-10-27 • via Nuitee
T
Timothy • family_with_children • gb
10
Pros:

From the moment myself and 2 sons checked into the hotel we never had to ask for arything food breakfast was excepional and also a special mention to the receponist Kelly she went above and beyond to make our stay as easy as possible.

2026-10-27 • via Nuitee
A
Alessia • family_with_children • it
9
2026-10-27 • via Nuitee
R
Rabia • family_with_children • gb
10
2026-10-27 • via Nuitee
M
Maz • solo_traveller • ie
6
Decent location for shopping, friendly staff and decent breakfast options
Pros:

Location close to shopping streets.

Cons:

Room heating system was terrible

2026-10-27 • via Nuitee