Hi Surf Beachfront Resort Apartments OFFICIAL SITE

Hotels
8.9 (956 reviews)
150 The Esplanade, Surfers Paradise , Gold Coast , au

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Helpful staff
Good amenities
Cons:
Noise from renovations
Limited parking
Inconvenient maid service

Categories

Cleanliness
8.51
Some reviews mentioned noise and inconvenience caused by renovations, affecting overall cleanliness experience.
Service
9.28
Management was extremely helpful and staff were friendly, leading to high satisfaction with service.
Location
9.32
The location was consistently praised for its proximity to attractions and stunning views.
Room Quality
8.77
Rooms were spacious and well-equipped, though some had minor issues like noise or lack of privacy.
Amenities
9
Amenities received positive mentions, though some expressed disappointment with specific items like the microwave.
Value for Money
8.76
General perception of good value in relation to location and amenities.
Food and Beverage
8.31
Not specifically mentioned in reviews, assumed standard quality for this hotel tier.
Overall Experience
9.28
Overall experience was highly rated in many reviews, with strong recommendations to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:35

Property Description

Luxurious Beachfront Accommodation

Spectacular Views and Modern Amenities

Experience the ultimate beach getaway at Hi Surf Beachfront Apartments. Indulge in stunning ocean views from your private balcony and enjoy the convenience of fully equipped modern apartments. Relax by the swimming pools, play a game of tennis, or unwind in the hot tub.

Convenient Location and Nearby Attractions

Located just steps away from Surfers Paradise Beach, our resort is a short walk from the vibrant Cavill Avenue. Explore the shopping and dining options or take a short drive to attractions like Sea World. With laundry facilities, a fitness centre, and a children’s playground on-site, Hi Surf offers something for everyone.

Relaxation and Recreation Facilities

From the sauna to the barbecue area, our property is designed for your comfort and enjoyment. Whether you prefer a workout in the fitness centre or a leisurely stroll in the landscaped gardens, Hi Surf Beachfront Apartments has everything you need for a memorable stay.

Book now to experience the perfect blend of luxury and convenience at Hi Surf Beachfront Apartments.

Important information:

Please note that Hi Surf Beachfront Resort Apartments requires an AUD 200 credit card pre-authorization upon check in.

Please note that cot rental is AUD $50 per week.

Please note that this property has a 'No Party Policy'.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

The Gold Coast is currently experiencing a large growth of new construction projects. Hi Surf, while not undergoing any works, will have construction work taking place on an adjacent block. We are advised works will begin from late December 2021 from 6:30am – 6:30pm Monday – Saturday. Expected completion 2028.

We appreciate this may cause some inconvenience to some of our guests.

However, If you are looking for an awesome place to stay, directly across from the beautiful sands of Surfers Paradise and understand that there may at times be some unavoidable noise. If your holiday plans include day trips to the Theme Parks and you plan to be out and about at the beach or exploring all that the Coast has to offer, then these works may not be of concern to you, and we look forward to welcoming you to stay with us.

Please consider these works when making your reservation with us.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Adults stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 956 reviews
Cleanliness: 8.51
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 9
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.28
A
Ashleigh family_with_children au
7
Lovely apartment and location
Pros:

I loved the apartment, very spacious. Lots of items to use. Location fantastic. Right next to the light rail so could jump straight on. Apartment was clean. Was very impressed.

Cons:

Only downside was checking in. Reception was supposed to open and it wasn’t. Ended up calling the number that was provided by email and had no answer. Was waiting for over 40 minutes to check in, we had a 2 year old toddler and I am also pregnant. Not ideal being up since 3am after a long day of travel. Then when he arrived, was told “I ducked out for 5 minutes” really wasn’t impressed.

2026-05-23 via Nuitee
D
Denielija Maclean family_with_children au
6
Pros:

The location is unbeatable and the size of the apartment was very generous. It had a great layout for a family. The kitchen with an oven and full fridge was an added bonus.

Cons:

We had pre-organised a cot for our stay as we had our 13month old with us. When we arrived (after hours) there was no cot in the apartment. It made for a restless night while our little guy was in a makeshift bed on the floor.
The apartment was fully carpeted but felt as though it needed a good vacuum.
We took my mother on holiday with us and the blanket she used had two bandaids attached - this did get replaced but it took a visit to reception and a message send the day after to happen.
It would be nice to know which apartment you were getting prior to booking - the apartment we were in was nothing like the photos. That was disappointing.
The door to the shower in the ensuite was broken and wouldn’t shut.
The toilet roll holder was broken in the main bathroom.
The wifi in our room didn’t connect and the tv screen kept glitching and freezing.
Lots of small things that all together accumulated to make us second guess our booking choice

2026-05-22 via Nuitee
W
Warwick solo_traveller au
10
Pros:

Location, view, space and size of the unit. Step out one side and you're on the beach. The other side is a tram stop (2 stops north of Caville ave). Heated pool, sauna, tennis court. Can't ask for much more in accommodation.
We stayed in a 3bd, 2bth unit. 2 spacious couches, dining table, fully equipped kitchen, laundry with washing machine and dryer. Fantastic view of the beach. Fast elevators, wasn't crowded. Very pleased and although I thoroughly researched and will do again prior to booking again on the GC, more than likely will book again. Was quiet and yet a 10 minute walk or two stops away from a more lively scene.
Super comfortable bedding, unit was super clean.

Cons:

Couldn't fault it.

2026-05-21 via Nuitee
J
John extended_group au
5
Excellent location, nice property, cleanliness big issue of bad management & accordingly overpriced,
Pros:

Not a lot.

Cons:

We were allocated a unit that wasn't ready and told it would be several hours before we could settle in completely due to soiled furniture needing to dry after cleaning. As we moved into the unit, we soon discovered that more than a soiled lounge needing cleaning. Unit was disgusting. After refusing to accept the unit we were relocated temporarily to a unit on a lower level for 3 days before being relocated to a unit at an upper level as we had requested when booking for the remaining 7days of our stay. The final unit was very comfortable although balconies and all windows in all apartments were seriously in need of cleaning. In all units' attention to detail was seriously lacking.

2026-05-20 via Nuitee
M
Mikayla family_with_children au
10
2026-05-19 via Nuitee
K
Kerenapu extended_group nz
10
Ideal location opposite beach, tram and walking distance to shops. Apartments beautifully decorated and fully equipped f
Pros:

We had two, two bedroom apartments they were both very well equipped, clean and comfortable for our holiday. Location was perfect, opposite beach, tram stop outside and a small walk to the Surfers shopping area.

Cons:

Nothing

2026-05-19 via Nuitee
B
Boo couple au
8
2026-05-18 via Nuitee
L
Lais family_with_children au
3
Over priced for what it is
Pros:

Location

Cons:

Bathrooms in poor state, shower doors broken, foot prints on inside of oven, a few other gross things like a perhaps blood stain on the curtains, bathroom may surely never cleaned, under bed notably dusty, likely not cleaned for months

2026-05-18 via Nuitee
S
Suon Hui solo_traveller au
8
2026-05-17 via Nuitee
B
Ben Radloff solo_traveller au
8
Pros:

Location excellent
Clean and tidy

Cons:

Maybe a few more dishwashing tablets

2026-05-09 via Nuitee
C
Cherie family_with_children nz
10
2026-05-09 via Nuitee
H
Harry family_with_children au
8
2026-05-09 via Nuitee
L
Les and Nancy couple au
10
Awesome
Pros:

Awesome location for us. Awesome views. Lovely big comfy apartment. Loved our stay immensely

Cons:

Bottom of shower door needs a good scrub. Otherwise the apartment was spotless

2026-05-07 via Nuitee
M
Michelle extended_group au
8
comfortable, friendly and relaxing.
Pros:

the space, view, security were all very good

Cons:

there are no complaints

2026-05-05 via Nuitee
T
Tristan extended_group au
8
2026-05-05 via Nuitee
E
Erin extended_group au
10
2026-05-05 via Nuitee
C
Clark solo_traveller au
9
2026-05-05 via Nuitee
M
Mel couple nz
7
Pros:

The original apartment that I got put in did not match the photos that were advertised and it was very much in need of a thorough deep clean, some renovations and furniture replacement. I complained and was kindly moved to the one that resembled the photos in booking. Which was beautiful and cleaner but still could do with cleaners doing a good thorough clean occasionally not just the main bits. These apartments are privately owned and management company don’t seem to have the power to ensure they are kept to a certain standard so it’s a bit hit and miss as to how pleasant your apartment is. However ensuring cleaning staff are on point and the correct photos are matched to the correct ‘room’ when you make your selection would go a long way to improving things and being transparent.

Cons:

The first apartment! few photos to give an idea

2026-05-04 via Nuitee
S
Susan extended_group au
8
2026-05-04 via Nuitee
A
Ashleigh family_with_children au
8
2026-05-04 via Nuitee