Aloft by Marriott Charlotte City Center

Hotels
•
Aloft
8 (1309 reviews)
210 East Trade Street, Suite 500 , Charlotte , us
+1 704-333-1999

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent location
Friendly staff
Cons:
No free breakfast
Parking challenges
Some cleanliness issues

Categories

Cleanliness
7.75
Multiple reviews mentioned issues, including stale odors and visible signs of wear.
Service
8.25
There were mentions of helpful staff, but some negative experiences were noted.
Location
9.25
Highlighted as a major positive throughout various reviews.
Room Quality
7.75
Comments indicated mixed feelings about comfort and certain amenities.
Amenities
7.25
Several reviews mentioned dissatisfaction with amenities like parking and breakfast.
Value for Money
8.25
General complaints about cost versus quality, but some guests found it acceptable.
Food and Beverage
6.75
Recurring comments about the lack of complimentary breakfast and food options.
Overall Experience
8.75
Overall satisfaction reported despite some issues, indicating a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:43

Property Description

Central Location in Uptown Charlotte
Situated in the heart of Uptown Charlotte, the boutique Aloft at the EpiCentre offers a vibrant stay with on-site dining and live entertainment. Adjacent to a convenient light rail station, exploring the city is a breeze.

Modern Amenities and Entertainment
Each room features a 42-inch flat-screen TV, refrigerator, ergonomic work desk, and coffee machine. Stay connected with free WiFi and unwind at the w xyz bar for cocktails or grab a bite at the 24-hour Re:Fuel eatery.

Convenience and Comfort
Enjoy 24-hour access to the fitness center, business center, and reception services including luggage storage. With proximity to the Spectrum Center and Financial District, Aloft offers the perfect blend of leisure and business amenities.

Book now for an unforgettable stay at Aloft Charlotte City Center!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Guest Reviews

8
Based on 1309 reviews
Cleanliness: 7.75
Service: 8.25
Location: 9.25
Room Quality: 7.75
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 6.75
Overall Experience: 8.75
C
Chelsey • couple • us
10
Very Nice affordable hotel uptown !
Pros:

Everything! The staff is amazing and friendly and more than welcoming! The property is stunning, the bartender makes wonderful drinks ! The lobby layout is amazing with the pool table and game room. I recommend staying here whether it’s for 1 night or long term, room is also gorgeous with stunning views of the city !

Cons:

N/A

2026-07-25 • via Nuitee
D
Devonte • couple • us
8
Exceptional staff and beautiful atmosphere
Pros:

The atmosphere was great and we loved that it was in the middle of everything. Everything was walking distance which made it very convenient.

Cons:

Our only dislike was how uncomfortable the beds were there.

2026-07-25 • via Nuitee
S
Shemicka • couple • us
10
2026-07-24 • via Nuitee
B
Benjamin • solo_traveller • us
4
fine for the price but would choose elsewhere next time
Pros:

the staff

Cons:

it was dingy and dirty

2026-07-24 • via Nuitee
L
Luis Manuel • solo_traveller • es
9
3 días de trabajo en Charlotte
Pros:

Amabilidad del personal

Cons:

La factura final prometida para enviar por correo electrónico nunca llegó

2026-07-21 • via Nuitee
C
Cynthia • solo_traveller • us
9
Wonderful staff, location, and clean!
Pros:

Location was perfect for Bank of America, staff went above and beyond, felt very safe and taken care of!!

Cons:

the view was mid

2026-07-20 • via Nuitee
M
Morton • solo_traveller • us
10
2026-07-19 • via Nuitee
M
Milligan • family_with_children • us
10
Amazing
Pros:

The convenience to our event. And the staff were exceptional!!

Cons:

N/A

2026-07-16 • via Nuitee
G
Gianna • couple • us
10
2026-07-12 • via Nuitee
K
Kenny • couple • us
10
2026-07-11 • via Nuitee
K
Kelly dawn • couple • us
7
2026-07-11 • via Nuitee
J
J • couple • us
10
2026-07-10 • via Nuitee
L
Lorri • couple • us
7
America baseball tour 250
Pros:

location to Truist Park. Dog friendly
customer service at check in was very courteous

Cons:

The Valet service was extremely aggressive and tried to fight my son after being confronted on arrival of car that it was driven recklessly . He came speeding down the street in it .

2026-07-08 • via Nuitee
M
michaela • couple • us
10
2026-07-07 • via Nuitee
P
Paul • couple • gb
4
Wouldn’t stayed again
Pros:

Good people

Cons:

Really noisy early in the morning

2026-07-07 • via Nuitee
S
Suzie • couple • us
10
2026-07-02 • via Nuitee
W
Welch • solo_traveller • us
10
2026-07-01 • via Nuitee
L
Lashawnda • solo_traveller • us
10
2026-07-01 • via Nuitee
W
William • couple • us
10
2026-07-01 • via Nuitee
T
Trinity • couple • us
8
Overall, very good stay. Comfortable, friendly staff, and nearby to other activities.
Pros:

Loved how close it was to the concert venue, different restaurants, and activities. Our room and the lobby were clean, and all of the staff were very friendly. The snack bar was very cool and so was the bar in the lobby (though we didn’t use it).

Cons:

The valet was a little difficult to find and the rate wasn’t what was told to us (just a little bit more expensive per night, not a big deal).

2026-07-01 • via Nuitee