iStay Hotel Ciudad Juarez

Hotels
8.4 (1205 reviews)
Paseo Triunfo de la Republica 3745 Colonia Circuito Pronaf , Ciudad Juárez , mx

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Free
Children allowed

Facilities

ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Self parking (surcharge)
Airport transportation - drop-off (surcharge)
See all facilities

Review Highlights

Pros:
Good location
Breakfast quality
Room comfort
Cons:
Cleanliness issues
Pool availability
Value for money concerns

Categories

Cleanliness
7.79
Concerns about the cleanliness of towels and mold in the shower.
Service
9.26
General positive sentiment regarding staff and service, though some issues were noted.
Location
9.3
Location was mentioned positively in multiple reviews.
Room Quality
8.25
Room comfort was highlighted, but amenities were sometimes lacking.
Amenities
7.28
Mixed feedback about amenities: pool availability and heating issues noted.
Value for Money
7.74
Price wasn't seen as proportional to quality; some guests felt it could improve.
Food and Beverage
8.79
Breakfast received positive remarks.
Overall Experience
8.76
Generally favorable experiences, with some significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:48

Property Description

Luxurious Amenities and Services

iStay Hotel Ciudad Juarez offers a plethora of luxurious amenities, including a refreshing swimming pool, a well-equipped gym, and a convenient business centre with complimentary Wi-Fi. The 24-hour reception is always ready to assist, from arranging car hire to providing a free shuttle service to the American Consulate.

Elegant and Comfortable Rooms

Indulge in the comfort of the air-conditioned rooms at iStay Hotel Ciudad Juarez, each adorned with modern décor and featuring a flat-screen satellite TV. Enjoy the convenience of free wired internet, a work desk, and a safe in every spacious room. The bathrooms are equipped with a bathtub, shower, and a hairdryer for your relaxation.

Delicious Dining Options

Savour a delectable array of hot and cold sandwiches at the hotel's restaurant, and kickstart your day with a scrumptious breakfast buffet offering eggs, fresh fruit, muffins, and bagels.

Experience luxury and convenience at iStay Hotel Ciudad Juarez - Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CJS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1205 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 7.28
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 8.76
G
Gonzalez • couple • us
10
Pros:

Me gusta todo el hotel por eso siempre voy a quedar en Juárez Chihuahua

Cons:

No ay nada. Que. Me. Gustaba no ay palabra

2026-06-19 • via Nuitee
S
Silva Padilla • solo_traveller • us
10
Pros:

Habitaciones

Cons:

Todo bien

2026-06-18 • via Nuitee
M
Miguel • solo_traveller • mx
9
2026-06-15 • via Nuitee
K
Keila • solo_traveller • us
9
2026-06-15 • via Nuitee
L
Lorenzo • solo_traveller • us
10
2026-06-15 • via Nuitee
Q
Quique • couple • us
8
Pros:

Hotel muy centrico, personal atentos y cordiales. Habitaciones grandes y comodas. El desayuno es muy bueno y de gran calidad

2026-06-08 • via Nuitee
R
Refugio • solo_traveller • us
10
2026-06-07 • via Nuitee
S
Shiv Kumar Viswanath • solo_traveller • us
9
Pros:

Location was great.

Cons:

Elevator was far off

2026-06-07 • via Nuitee
D
David Alejandro • solo_traveller • mx
10
2026-06-02 • via Nuitee
J
Javier • family_with_children • mx
9
2026-05-30 • via Nuitee
B
Brenda • solo_traveller • mx
10
Pros:

El personal amable y accesible
La alberca climatizada
La ubicación

2026-05-30 • via Nuitee
V
Vejar • solo_traveller • mx
10
Pros:

El área de alberca

Cons:

Que mientras estaba en el baño duchándome mire barias chinches

2026-05-28 • via Nuitee
M
Macias • family_with_children • mx
7
2026-05-28 • via Nuitee
G
Guzman • family_with_children • us
5
2026-05-27 • via Nuitee
S
Susana Alicia • solo_traveller • mx
10
Pros:

Todo muy bien.

2026-05-25 • via Nuitee
A
Ann • couple • us
5
It was ok. Won’t be returning.
Pros:

Location was close to everything.

Cons:

When I rented the rooms they were for 2 adults each and specified on my reservation. When the additional adults arrived I was charged and additional $30. The rooms were not worth the price. No refrigerator and limited above ground parking. Not enough towels.

2026-05-24 • via Nuitee
P
Paul Fernando • couple • us
10
2026-05-24 • via Nuitee
P
Pedro • solo_traveller • us
9
Pros:

Everything

Cons:

Smell

2026-05-24 • via Nuitee
M
Manuela • solo_traveller • us
1
2026-05-22 • via Nuitee
D
David Noel • solo_traveller • mx
10
2026-05-21 • via Nuitee