iStay Hotel Ciudad Juarez

Hotels
8.4 (1249 reviews)
Paseo Triunfo de la Republica 3745 Colonia Circuito Pronaf , Ciudad Juárez , MX
+52 656 629 6000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Breakfast quality
Room comfort
Cons:
Cleanliness issues
Pool availability
Value for money concerns

Categories

Cleanliness
7.79
Concerns about the cleanliness of towels and mold in the shower.
Service
9.26
General positive sentiment regarding staff and service, though some issues were noted.
Location
9.3
Location was mentioned positively in multiple reviews.
Room Quality
8.25
Room comfort was highlighted, but amenities were sometimes lacking.
Amenities
7.28
Mixed feedback about amenities: pool availability and heating issues noted.
Value for Money
7.74
Price wasn't seen as proportional to quality; some guests felt it could improve.
Food and Beverage
8.79
Breakfast received positive remarks.
Overall Experience
8.76
Generally favorable experiences, with some significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:48

Property Description

Luxurious Amenities and Services

iStay Hotel Ciudad Juarez offers a plethora of luxurious amenities, including a refreshing swimming pool, a well-equipped gym, and a convenient business centre with complimentary Wi-Fi. The 24-hour reception is always ready to assist, from arranging car hire to providing a free shuttle service to the American Consulate.

Elegant and Comfortable Rooms

Indulge in the comfort of the air-conditioned rooms at iStay Hotel Ciudad Juarez, each adorned with modern décor and featuring a flat-screen satellite TV. Enjoy the convenience of free wired internet, a work desk, and a safe in every spacious room. The bathrooms are equipped with a bathtub, shower, and a hairdryer for your relaxation.

Delicious Dining Options

Savour a delectable array of hot and cold sandwiches at the hotel's restaurant, and kickstart your day with a scrumptious breakfast buffet offering eggs, fresh fruit, muffins, and bagels.

Experience luxury and convenience at iStay Hotel Ciudad Juarez - Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CJS

Location

Guest Reviews

8.4
Based on 1249 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 7.28
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 8.76
J
Juan • couple • us
9
2026-10-17 • via Nuitee
L
Luis • couple • mx
8
Me faltó comodidad
Pros:

Está bien en general

Cons:

Las camas muy duras
Y las sábanas y toallas no olían bien

2026-10-14 • via Nuitee
G
gonzalez • solo_traveller • mx
5
2026-10-11 • via Nuitee
M
Miguel Ángel • couple • mx
8
2026-10-10 • via Nuitee
K
Karla Michelle • family_with_children • mx
1
Sucio
Pros:

En recepción el trato es muy rudo, la alberca chica para la cantidad de gente que se hospeda, y de tan llena sucia y olor feo

Cons:

Servicio , la alberca y limpieza de áreas comunes

2026-10-08 • via Nuitee
H
HECTOR • solo_traveller • mx
10
Pros:

Muy Agusto

Cons:

Muy bien

2026-09-14 • via Nuitee
S
Salvador Ibarra • solo_traveller • mx
10
2026-09-07 • via Nuitee
S
Sergio • couple • us
10
2026-09-02 • via Nuitee
J
Jose • family_with_children • us
2
2026-09-01 • via Nuitee
R
Ricky • family_with_children • us
10
2026-09-01 • via Nuitee
C
Cesar • solo_traveller • mx
8
Bien en general
Pros:

La ubicación, estancia y los precios bien

Cons:

La alberca permaneció cerrada

2026-08-30 • via Nuitee
N
Norma • couple • us
9
Wonderful!
Pros:

I liked the property a lot. The area for breakfast was pretty.

Cons:

The air conditioner felt like a swamp cooler so it did not feel as cool as with an hvac.

2026-08-25 • via Nuitee
A
Aguilar Chavez • family_with_children • mx
4
Precio mediano, para una estancia medio buena por la alberca, pero mala en lo demás
Pros:

La alberca esta templada.

Cons:

El desayuno muy desabrido, sin sabor, poca variedad. Instalaciones muy viejas y no muy limpias. Camas y almohadas super incómodas.

2026-08-19 • via Nuitee
J
Jesus • family_with_children • us
10
2026-08-19 • via Nuitee
M
Maria • couple • us
8
Confortable
Pros:

Muy bueno.

Cons:

La lavadora se desbarató duré mucho para poder lavar mi ropa

2026-08-19 • via Nuitee
S
Salvador • family_with_children • mx
8
Bueno
Pros:

Que si esta tiene buena atención del personal

Cons:

Que tienen el aire para todos los cuartos igual en la noche se siente mucho calor no puedes poner a tu gusto

2026-08-17 • via Nuitee
M
Miguel • couple • us
8
2026-08-17 • via Nuitee
C
Cruces Marquéz • solo_traveller • us
7
2026-08-14 • via Nuitee
E
Eyra Alegria • solo_traveller • mx
10
2026-08-13 • via Nuitee
R
Rodriguez • couple • us
8
2026-08-10 • via Nuitee