iStay Hotel Ciudad Juarez

Hotels
8.4 (1243 reviews)
Paseo Triunfo de la Republica 3745 Colonia Circuito Pronaf , Ciudad Juárez , mx
+52 656 629 6000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Breakfast quality
Room comfort
Cons:
Cleanliness issues
Pool availability
Value for money concerns

Categories

Cleanliness
7.79
Concerns about the cleanliness of towels and mold in the shower.
Service
9.26
General positive sentiment regarding staff and service, though some issues were noted.
Location
9.3
Location was mentioned positively in multiple reviews.
Room Quality
8.25
Room comfort was highlighted, but amenities were sometimes lacking.
Amenities
7.28
Mixed feedback about amenities: pool availability and heating issues noted.
Value for Money
7.74
Price wasn't seen as proportional to quality; some guests felt it could improve.
Food and Beverage
8.79
Breakfast received positive remarks.
Overall Experience
8.76
Generally favorable experiences, with some significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:48

Property Description

Luxurious Amenities and Services

iStay Hotel Ciudad Juarez offers a plethora of luxurious amenities, including a refreshing swimming pool, a well-equipped gym, and a convenient business centre with complimentary Wi-Fi. The 24-hour reception is always ready to assist, from arranging car hire to providing a free shuttle service to the American Consulate.

Elegant and Comfortable Rooms

Indulge in the comfort of the air-conditioned rooms at iStay Hotel Ciudad Juarez, each adorned with modern décor and featuring a flat-screen satellite TV. Enjoy the convenience of free wired internet, a work desk, and a safe in every spacious room. The bathrooms are equipped with a bathtub, shower, and a hairdryer for your relaxation.

Delicious Dining Options

Savour a delectable array of hot and cold sandwiches at the hotel's restaurant, and kickstart your day with a scrumptious breakfast buffet offering eggs, fresh fruit, muffins, and bagels.

Experience luxury and convenience at iStay Hotel Ciudad Juarez - Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CJS

Location

Guest Reviews

8.4
Based on 1243 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 7.28
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 8.76
M
Monik • solo_traveller • mx
9
Pros:

Servicio, limpieza, gracias!

2026-08-07 • via Nuitee
S
Silva • solo_traveller • us
8
Pros:

Laundry facilities

Cons:

Maybe too many kids at the pool

2026-08-05 • via Nuitee
O
Ortiz morones • solo_traveller • mx
5
Pros:

El desayuno

Cons:

El personal, tube que bajar por toallas y shampoo que es básico en en el cuarto, y entraron a limpiar mi cuarto cuando yo di la orden de que no se hiciera...aparte el clima de mi cuarto no enfriaba, parecía abanico

2026-08-04 • via Nuitee
A
Araceli • couple • mx
7
2026-08-03 • via Nuitee
T
TED • solo_traveller • us
8
2026-07-23 • via Nuitee
E
Ernesto • solo_traveller • mx
10
2026-07-22 • via Nuitee
F
Francisco Javier • family_with_children • mx
8
2026-07-20 • via Nuitee
J
Jesus joel • couple • us
10
2026-07-20 • via Nuitee
A
Alejandro • couple • mx
10
2026-07-19 • via Nuitee
K
Karina • family_with_children • us
10
Agradable, pasamos un rato muy ameno en familia
Pros:

La alberca y el buen trato del personal

Cons:

Que las toallas se pedian en recepción y tenia que dejar mi identificación

2026-07-19 • via Nuitee
P
Puga • solo_traveller • mx
10
Pros:

La habitación limpia y trato amable con el personal de limpieza

Cons:

Que cierran temprano la alberca

2026-07-18 • via Nuitee
R
Ramon • couple • mx
10
Muy agusto
Pros:

Buen desayuno y ubicación de fácil acceso

Cons:

Una cafetera en la habitación ayudaria.

2026-07-16 • via Nuitee
M
MARTINEZ GARCIA • solo_traveller • mx
10
Pros:

La alberca y los espacios

Cons:

Variedad de menú buffet

2026-07-15 • via Nuitee
B
Benjamin • solo_traveller • mx
9
Pros:

Esta muy bien ubicado, en zona céntrica.
El desayuno muy rico y el mesero excelente persona.

Cons:

Que cierran la alberca muy temprano 😑 🤦 y que no había hielo en los despachadores del hotel.

2026-07-14 • via Nuitee
R
Reyna Gabriela • solo_traveller • mx
8
Pros:

Es cómodo y seguro

2026-07-09 • via Nuitee
J
Jesus • family_with_children • us
9
Great
Pros:

The location, The room, everything was great. I just think the pool is to small.

Cons:

I just think the pool is to small.

2026-07-08 • via Nuitee
C
Carlos • family_with_children • us
8
2026-07-06 • via Nuitee
B
Brenda Lizeth • solo_traveller • mx
8
Pros:

Me gustó mucho la zona de la alberca, la disfrutamos mucho

Cons:

Las habitaciones están muy antiguas, hace falta una remodelacion

2026-07-06 • via Nuitee
G
Grisell • solo_traveller • mx
10
2026-07-06 • via Nuitee
O
Othon • family_with_children • us
10
2026-07-04 • via Nuitee