Hampton Inn & Suites - Mansfield

Hotels
•
Hampton Inn
8 (318 reviews)
1640 US Highway 287 , Mansfield , us
+1 817-539-0060

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Comfortable rooms
Cons:
Musty room smell
Noise disturbances
Cleaning issues

Categories

Cleanliness
6.08
There were complaints about musty smells and maintenance issues, indicating a need for better cleanliness.
Service
9.05
Staff received multiple positive mentions as friendly and helpful.
Location
9.09
Location was frequently praised as convenient.
Room Quality
7.04
Some comments indicated issues like moldy smells and noise disturbances impacting room quality.
Amenities
8.07
Amenities like breakfast were appreciated, but absence of certain facilities like a hot tub was noted.
Value for Money
8.03
Guests felt the price was reasonable given the overall experience.
Food and Beverage
8.58
Complimentary breakfast and snacks received good reviews.
Overall Experience
8.05
Despite some setbacks, the overall sentiment was mostly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:05

Property Description

Convenient Location
Located off US 287, the Hampton Inn and Suites in Mansfield, Texas, offers easy access to local attractions such as the Parks Mall, ensuring a memorable stay for guests.

Modern Amenities
Guests can enjoy a complimentary hot breakfast and relax in signature Cloud Nine beds. The hotel also boasts an on-site fitness centre, outdoor pool, and free wireless internet, providing ultimate comfort and convenience.

Nearby Attractions
Explore Six Flags Over Texas, Dallas Cowboys Stadium, and The Ballpark in Arlington, all within a short drive from the hotel. Experience the best of Mansfield's entertainment and sports venues during your stay.

Book your stay at the Hampton Inn and Suites-Mansfield now for a delightful and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 8 per day.

Location

Guest Reviews

8
Based on 318 reviews
Cleanliness: 6.08
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.05
G
Gabriel • couple • us
9
All was good I except that I had to come home a day early for a medical emergency. I sent an email for a refund of the l
Pros:

Property was nice and in a good clean location

Cons:

Shower pressure was terribly slow and the breakfast on the first morning was not that good for the first time so I did not have a second breakfast

2026-07-20 • via Nuitee
G
Gaylor • family_with_children • us
1
2026-07-18 • via Nuitee
S
Santiago • solo_traveller • us
3
Pros:

Location

Cons:

Here’s a professional but strong review in English:

My experience at this hotel was extremely disappointing. During my stay, I had to change rooms three times because each one had mold issues. This is completely unacceptable and raises serious concerns about the hotel’s cleanliness and maintenance.

On top of that, the staff at the front desk provided very poor customer service. They were unhelpful, unprofessional, and showed little concern for resolving the situation or making my stay more comfortable.

I expected a much higher standard of service and accommodations. Until the hotel addresses its mold problems and significantly improves its customer service, I cannot recommend staying here.

2026-07-17 • via Nuitee
C
Charae • couple • us
4
The hotel was older needs to be more modern and the smell was not pleasant.
Pros:

The location close to family

Cons:

There was a stale smell in the room and the pillows were horrible .

2026-07-10 • via Nuitee
J
Jeremy • solo_traveller • us
10
Easy to park, I had a trailer in tow, comfy room to reset in.
Pros:

Clean and comfortable

Cons:

It was all nice

2026-06-16 • via Nuitee
L
Luis • couple • us
10
2026-06-14 • via Nuitee
R
Robert • solo_traveller • us
4
Pros:

Good location near highway, easy access in both directions.

Cons:

There was a smell I couldn’t place in the room

2026-06-07 • via Nuitee
G
Georgia • couple • us
9
Thanks Mr. Lindsay and Mr. Lamar for making sure our stay was great.
Pros:

The entire Staff was so friendly and caring.

Cons:

N/A

2026-06-04 • via Nuitee
C
Candace • solo_traveller • us
9
2026-05-21 • via Nuitee
S
Sunshine03787935558 • Family • Austin, Texas
4
Hard Pass
Pros:

I don’t write many reviews, but if I can prevent someone else from making the same mistake I did with this hotel, then I feel like I’ve done my job.

From the moment we checked in around 4 p.m. on 5/8/26, I had a feeling this stay wasn’t going to be great. To be clear, I don’t expect front desk staff to throw a welcome party or act overly cheerful. I do, however, expect basic adult interaction and courtesy. The woman who checked us in was incredibly cold and unfriendly.

The room itself had a decent layout, and the beds were fairly comfortable, but the furniture was absolutely disgusting. There were stains everywhere — so bad that I wouldn’t even let my daughter sit on the couch until I covered it with a sheet. I also found trash sitting openly on one of the chairs, not hidden in a cushion or tucked away, just left there in plain sight. I went back to the front desk to ask for another blanket to cover the chair. The employee returned with a bundled-up blanket from the back room, handed it over without a word or even a smile, and that was that.

On Saturday, we had some downtime, so I decided to check out the pool. The walls were covered in green algae. Personally, it didn’t completely gross me out since it’s no different than swimming in a lake or river, but if cleanliness is important to you, you may want to skip the pool altogether.

One thing that wasn’t the staff’s fault was the road noise from the highway. It was pretty loud throughout the stay, but that’s more on the building’s design and location than the employees.

Checking out Sunday morning was just as unpleasant as check-in. No greeting, no “have a good day,” nothing. The employee had a cell phone in one hand while taking the room keys with the other.

The one bright spot was the breakfast. It was surprisingly good considering the rest of the experience. The area was clean, well-maintained, and had a solid variety of options. Honestly, that’s the only reason this place gets two stars from me.

2026-05-11 • via Tripadvisor
N
Nurlan • extended_group • kz
10
2026-05-02 • via Nuitee
H
Hernandez • family_with_children • us
9
2026-04-22 • via Nuitee
T
Thomas • couple • us
3
2026-04-20 • via Nuitee
V
Vivian • couple • us
8
It was ok could have been better
Pros:

It was a good location

Cons:

The toilet did not flush properly

2026-04-15 • via Nuitee
A
Andrea • family_with_children • us
8
Pros:

Beautiful rooms

Cons:

We waited 10 minutes at the front desk saying hello to no answer. Someone finally came from the elevator and asked us how long we had been waiting. When I told her she said “I have to tattle on her she does that all the time, she never watches the camera”. She went into the door to the left and 2 seconds later a lady cam to the front desk. She didn’t talk at all. Found out our room number by looking at the keys and had to find the elevator on our own. Was just disappointed.

2026-04-10 • via Nuitee
B
Barry • solo_traveller • us
7
2026-04-07 • via Nuitee
W
WILLIAMS • family_with_children • us
10
2026-04-06 • via Nuitee
J
jerry • solo_traveller • us
10
Pros:

Centrally located

2026-03-31 • via Nuitee
M
Mohamed • family_with_children • us
10
Great Stay
Pros:

Everything, staff was nice and breakfast was great.

Cons:

Outdoor pool. I wish they had an indoor heated pool.

2026-02-14 • via Nuitee
S
scottfC334FB • Family
2
Do you like dog piss?
Pros:

Apparently every room here is a “pet” room. Checked in on Hilton app the night before and picked my room. Got to hotel and room smelled like dog piss. Immediately went down to alert and complain, got another room. That one smelled like a cat pissed on a dog, then the dog crapped on the floor. Complained again and asked for the no pet rooms…was told that all rooms are pet rooms. … WTF? How would anyone think this is a good business idea? Smells, my kid is allergic to dander. Ended up going back to the original room because it was the least-smelly choice. … I’ve been a true Hampton inn fan for about 25 years, but I cant, and won’t, stay again if they insist on this business model

2026-02-06 • via Tripadvisor