Holiday Inn Express London - Wandsworth by IHG

Hotels
Holiday Inn Express
8.2 (5886 reviews)
Smugglers Way , London , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Temperature control issues
Noise disturbances
Unfriendly reception upon arrival

Categories

Cleanliness
7.59
Several reviews mentioned rooms as clean, but one indicated some neglected maintenance issues.
Service
9.06
Overall, staff were described as friendly and helpful in many reviews, although one mention of unfriendly reception impacted the score.
Location
8.6
Multiple reviews highlighted the good location, with easy access to transport.
Room Quality
7.55
Some guests found rooms comfortable while others reported issues like temperature control and worn conditions.
Amenities
8.08
Some amenities were praised, but there were complaints about basic features not functioning properly.
Value for Money
8.04
While some guests felt the hotel was worth the money, others believed the prices were too high for the quality.
Food and Beverage
8.59
Breakfast received positive comments from multiple guests who appreciated the variety.
Overall Experience
8.06
Guests had mixed experiences; some were satisfied while others had significant issues impacting their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:09

Property Description

Modern Hotel with Convenient Location

Inclusive Breakfast and Free WiFi

Start your day with a hearty breakfast buffet and stay connected with free WiFi throughout your stay.

Comfortable Rooms and Lounge Bar

Relax in air-conditioned rooms with flat-screen TVs and enjoy a range of snacks and beverages at the lounge bar.

Near Major Attractions and Transportation

Explore central London just a short train ride away and easily reach Gatwick Airport. With limited on-site parking and proximity to popular landmarks, your stay at Holiday Inn Express Wandsworth will be both convenient and enjoyable.

Book now for a memorable stay in London!

Important information:

When booking the Double Room with Sofa Bed and you require an extra bed, you must notify the property via the Special Requests box during the booking process.

Please note that cash payments are not allowed.

When travelling with pets, please note that an extra charge of GBP 30 per pet, per stay applies. Please inform the property in advance of your stay if you plan to bring a pet.

We are currently upgrading our air conditioning system which means it'll be unavailable until November. Fans will be available in all rooms during this period, but please let us know if there's anything we can do to make your stay more comfortable. We apologise for the inconvenience this may cause and thank you for your understanding.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Property Accessibility

Total Disability Score: 75
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 10
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 5886 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 8.06
S
Sheela solo_traveller gh
5
2026-08-15 via Nuitee
M
Mark solo_traveller gb
10
Pros:

Staff were all excellent

2026-08-14 via Nuitee
B
Barry couple gb
2
Super expensive and without air-conditioning, I wouldn’t recommend
Pros:

It’s in a not bad location

Cons:

The air-conditioning was not working in the height of summer. However, they seem to find air-conditioning working for the reception, feels like this was turned off due to money rather than actually being worked on.

2026-08-14 via Nuitee
M
Muhammad family_with_children ae
5
2026-08-14 via Nuitee
K
Keith family_with_children zw
8
2026-08-14 via Nuitee
M
Mostafa couple at
8
2026-08-13 via Nuitee
R
Renas solo_traveller gb
8
Pros:

Nice staff, very clean hotel

Cons:

No Air conditioning

2026-08-12 via Nuitee
M
Martyn family_with_children gb
7
Satisfactory but the air conditioning in the room was out of order.
Pros:

No air conditioning working in the rooms, this was out of operation until November 2026, we were unaware of this before we travelled.

2026-08-12 via Nuitee
G
Gaia solo_traveller it
7
Pros:

Ubicazione

Cons:

Aria condizionata fuori uso

2026-08-12 via Nuitee
R
Roxana solo_traveller gb
10
Pros:

Personalul foarte prietenos, servirea exceptionala.

Cons:

Meniul a fost cam slabuț, nu gasiti foarte multe optiuni de pranz /cina .

2026-08-10 via Nuitee
A
Alessia family_with_children it
8
2026-08-10 via Nuitee
N
Nafisah couple gb
5
2026-08-10 via Nuitee
B
Bintou family_with_children fr
9
2026-08-10 via Nuitee
S
Samantha couple gb
10
2026-08-10 via Nuitee
T
Tapisafa solo_traveller gb
10
Pros:

Very nice i love

Cons:

Very nice

2026-08-10 via Nuitee
Белла Мацукатова solo_traveller ru
10
Pros:

Thank you!

2026-08-10 via Nuitee
M
Magloire solo_traveller fr
9
2026-08-09 via Nuitee
T
Tipping couple gb
4
Pleasant.
Pros:

Breakfast was nice.

Cons:

No air conditioning. It was not working.

2026-08-08 via Nuitee
A
alessandro solo_traveller fr
4
Pros:

La possibilità di lasciare il bagaglio in deposito. Parcheggio davanti all'hotel seppur costa 30 sterline a notte.

Cons:

Non c'è aria condizionata, quindi è stato necessario dormire con la finestra aperta e ventilatore sulla.scrivania al massimo. Per quanto la.zona non sia rumorosa entra comunque rumore e luce. Stanza poco illuminata.

2026-08-08 via Nuitee
R
roberta couple it
6
Londra mi è piaciuta molto.
Pros:

Migliorare i dolci, qualche torta, frutta di stagione, mele e arance non buone.

Cons:

Non c'era l'aria condizionata, da morire dal caldo, provvedete, l' estati saranno sempre più torridi, mancava l'aria, i ventilatori non servivano a nulla.

2026-08-08 via Nuitee