Holiday Inn Express London - Wandsworth by IHG

Hotels
•
Holiday Inn Express
8.2 (5944 reviews)
Smugglers Way , London , GB
+44 371 902 1546

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Temperature control issues
Noise disturbances
Unfriendly reception upon arrival

Categories

Cleanliness
7.59
Several reviews mentioned rooms as clean, but one indicated some neglected maintenance issues.
Service
9.06
Overall, staff were described as friendly and helpful in many reviews, although one mention of unfriendly reception impacted the score.
Location
8.6
Multiple reviews highlighted the good location, with easy access to transport.
Room Quality
7.55
Some guests found rooms comfortable while others reported issues like temperature control and worn conditions.
Amenities
8.08
Some amenities were praised, but there were complaints about basic features not functioning properly.
Value for Money
8.04
While some guests felt the hotel was worth the money, others believed the prices were too high for the quality.
Food and Beverage
8.59
Breakfast received positive comments from multiple guests who appreciated the variety.
Overall Experience
8.06
Guests had mixed experiences; some were satisfied while others had significant issues impacting their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:09

Property Description

Modern Hotel with Convenient Location

Inclusive Breakfast and Free WiFi

Start your day with a hearty breakfast buffet and stay connected with free WiFi throughout your stay.

Comfortable Rooms and Lounge Bar

Relax in air-conditioned rooms with flat-screen TVs and enjoy a range of snacks and beverages at the lounge bar.

Near Major Attractions and Transportation

Explore central London just a short train ride away and easily reach Gatwick Airport. With limited on-site parking and proximity to popular landmarks, your stay at Holiday Inn Express Wandsworth will be both convenient and enjoyable.

Book now for a memorable stay in London!

Important information:

When booking the Double Room with Sofa Bed and you require an extra bed, you must notify the property via the Special Requests box during the booking process.

Please note that cash payments are not allowed.

When travelling with pets, please note that an extra charge of GBP 30 per pet, per stay applies. Please inform the property in advance of your stay if you plan to bring a pet.

We are currently upgrading our air conditioning system which means it'll be unavailable until November. Fans will be available in all rooms during this period, but please let us know if there's anything we can do to make your stay more comfortable. We apologise for the inconvenience this may cause and thank you for your understanding.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Property Accessibility

Total Disability Score: 75
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 10
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 5944 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 8.06
P
Phillip • couple • gb
10
A pleasant, friendly and enjoyable stay.
Pros:

This is not our first visit to the hotel, and it lived up to our expectations in all areas of service.

Cons:

More milk sachets in the room.

2026-09-18 • via Nuitee
E
Ezekiel • solo_traveller • ke
10
2026-09-18 • via Nuitee
A
Alistair • couple • au
7
2026-09-17 • via Nuitee
C
Conor • couple • ie
10
Perfect place to visit London
Pros:

Value for money and great location.
Very friendly and helpful staff

Cons:

Nothing

2026-09-17 • via Nuitee
A
Andreas Müller • solo_traveller • de
7
Pros:

Das Personal war sehr entgegenkommend und sehr nett. Die Anbinding an Bus und Bahn in Laufdistanz.

Cons:

Erwas älter und sehr hellhörig. Etwas Abseits vom geschehen aber da die Londoner Hotelpreise fast unbezahlbar sind muss man hier ausweichen.

2026-09-17 • via Nuitee
T
Tamara • couple • gb
9
It’s okay
Pros:

Big enough, clean. Everything that you need in the room

Cons:

The bed was a little small. Found it expensive for what it was

2026-09-17 • via Nuitee
K
Kristýna • couple • cz
10
2026-09-17 • via Nuitee
N
Nikki • extended_group • gb
10
Highly recommend, the staff were so helpful and accommodating.
Pros:

It was clean and comfortable and very good value for money.
The staff were so helpful and really accommodating.

Cons:

Nothing

2026-09-16 • via Nuitee
S
Sonya • solo_traveller • au
8
2026-09-15 • via Nuitee
A
anthony • family_with_children • gb
10
Pros:

Clean & welcoming - ideal location for our plans

Cons:

All ok

2026-09-15 • via Nuitee
C
Christopher • extended_group • gb
10
Superb value for money and such nice staff
Pros:

Staff amazing. Really helpful and kind

Cons:

Nothing

2026-09-14 • via Nuitee
A
Anna • family_with_children • gb
9
2026-09-14 • via Nuitee
J
Jenny • couple • gb
8
Our saty was comfortable and we found the staff to be helpful. Nothing was too much for them.
Pros:

Breakfast was ok but would have liked more vegetarian options.

Cons:

Although the beds were comfy, they were on the small side. Should have been at least king size.

2026-09-14 • via Nuitee
F
Frank • couple • gb
8
We only stayed one night the hotel was clean and the facilities perfectly adequate.
2026-09-14 • via Nuitee
G
Georgie • solo_traveller • gb
8
2026-09-14 • via Nuitee
J
Jonathon • solo_traveller • gb
6
2026-09-14 • via Nuitee
P
Petra • couple • nl
7
2026-09-14 • via Nuitee
D
Dritan • couple • gb
1
2026-09-13 • via Nuitee
S
SYLVIE • solo_traveller • fr
8
Pros:

Personnel souriant chambre spacieuse, bonne literie, propreté.

Cons:

Bruits extérieurs de la ville meme fenêtre fermée.peu ou pas d eau chaude à la douche passé 22h

2026-09-11 • via Nuitee
S
SOFIA • extended_group • gr
7
Pros:

η τοποθεσιά ήταν σε μια ήσυχη και όμορφη γειτονιά (μόλις μισή ώρα από το κέντρο) με πολύ καλή συγκοινωνία

Cons:

μείναμε 4 βράδια (5 ημέρες) και δεν άλλαξαν ουτε μια φορά τα σεντόνια

2026-09-11 • via Nuitee