Holiday Inn Express London - Wandsworth by IHG

Hotels
•
Holiday Inn Express
8.2 (5600 reviews)
Smugglers Way , London , gb

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Temperature control issues
Noise disturbances
Unfriendly reception upon arrival

Categories

Cleanliness
7.59
Several reviews mentioned rooms as clean, but one indicated some neglected maintenance issues.
Service
9.06
Overall, staff were described as friendly and helpful in many reviews, although one mention of unfriendly reception impacted the score.
Location
8.6
Multiple reviews highlighted the good location, with easy access to transport.
Room Quality
7.55
Some guests found rooms comfortable while others reported issues like temperature control and worn conditions.
Amenities
8.08
Some amenities were praised, but there were complaints about basic features not functioning properly.
Value for Money
8.04
While some guests felt the hotel was worth the money, others believed the prices were too high for the quality.
Food and Beverage
8.59
Breakfast received positive comments from multiple guests who appreciated the variety.
Overall Experience
8.06
Guests had mixed experiences; some were satisfied while others had significant issues impacting their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:09

Property Description

Modern Hotel with Convenient Location

Inclusive Breakfast and Free WiFi

Start your day with a hearty breakfast buffet and stay connected with free WiFi throughout your stay.

Comfortable Rooms and Lounge Bar

Relax in air-conditioned rooms with flat-screen TVs and enjoy a range of snacks and beverages at the lounge bar.

Near Major Attractions and Transportation

Explore central London just a short train ride away and easily reach Gatwick Airport. With limited on-site parking and proximity to popular landmarks, your stay at Holiday Inn Express Wandsworth will be both convenient and enjoyable.

Book now for a memorable stay in London!

Important information:

When booking the Double Room with Sofa Bed and you require an extra bed, you must notify the property via the Special Requests box during the booking process.

Please note that the card used to make the reservation must be presented upon check-in and verified by a PIN.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of GBP 30 per pet, per stay applies. Please inform the property in advance of your stay if you plan to bring a pet.

Rooms each have a flat-screen TV, tea/coffee facilities, ironing facilities, a desk and a comfortable bed. Also, they have a modern private bathroom with a power shower, hairdryer and free toiletries.

Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 25 per day.

Location

Property Accessibility

Total Disability Score: 75
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 10
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 5600 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 8.06
L
Loreto • couple • us
10
Lovely surroundings
Pros:

Location

Cons:

Breakfast

2026-05-30 • via Nuitee
L
Laurence Patrick • solo_traveller • ie
9
2026-05-30 • via Nuitee
C
Cooper • solo_traveller • gb
8
2026-05-30 • via Nuitee
V
Vasanth • family_with_children • gb
6
I can recommend Park somewhere and walk to the hotel
Pros:

Cleanliness, staff behaviour, morning breakfast

Cons:

Parking fee collection is not acceptable, and also it’s too much expensive

2026-05-30 • via Nuitee
C
charley • family_with_children • gb
10
Great stay for a night away to London.
Pros:

Great location for central London. Really friendly staff.

Cons:

No air conditioning but we were notified before hand. Just would have been more comfortable with it.

2026-05-30 • via Nuitee
G
giaci • solo_traveller • it
8
Pros:

La camera pulita e spaziosa, un frigo bar sarebbe stato gradito

Cons:

La colazione poco varia e ripetitiva, ma i prodotti serviti era buoni

2026-05-29 • via Nuitee
M
Merzo • solo_traveller • de
10
Pros:

Die Lage sehr nah vom Bahnhof, ein Supermarkt und McDonald's zur Not stehen auch direkt in der Nähe, Zimmergröße sehr gut,Bad sehr schön, freundliches Personal

Cons:

Das Frühstück war zwar viel besser als das in Holiday Inn Amsterdam, hat uns gut gefallen und war lecker, für einen längeren Aufenthalt hätten wir uns jedoch etwas mehr Vielfalt gewünscht, da das Angebot täglich gleich war. Kleine wechselnde Variationen würden das Frühstück deutlich aufwerten

2026-05-29 • via Nuitee
J
José • solo_traveller • pt
9
Um Hotel funcional
Pros:

Do atendimento, da limpeza, do duche que era simples e prático e a água vinha logo a uma boa temperatura. Pequeno almoço sóbrio mas razoável. Estranho não terem queijo. Excelente as luzes de cabeceira, ótimas para leitura.

Cons:

O Hotel informou previamente, nada a censurar. Mas facto é que o quarto não tinha ar condicionado. Em certos pontos da sala aí o ar condicionado funcionava, mas estava muito frio.

2026-05-29 • via Nuitee
P
Phillip • couple • au
6
Cons:

The bed was too small. The air conditioning isn’t working there until November which they only told us two days before we checked in. The fan they gave us made a stupid amount of noise and didn’t blow much cool air.

2026-05-29 • via Nuitee
J
Jonny • couple • gb
8
Great value for money, I’d stay again.
Pros:

Staff were incredibly polite and very helpful. The room was a good size and general facilities were tidy and clean. Breakfast had a good variety of food.

Cons:

While the bed was comfy and large, the pillows unfortunately were uncomfortable and felt very cheap.

2026-05-28 • via Nuitee
M
Mukwenda • solo_traveller • ug
7
2026-05-28 • via Nuitee
K
Kemi • solo_traveller • gb
9
2026-05-27 • via Nuitee
S
Sergey • couple • gb
8
2026-05-27 • via Nuitee
G
Gerry • solo_traveller • ie
10
2026-05-27 • via Nuitee
H
Hana • couple • cz
10
2026-05-27 • via Nuitee
A
Antonio • solo_traveller • it
8
2026-05-26 • via Nuitee
K
kayani • solo_traveller • gb
5
Pros:

Long wait for 🔑 and air-conditioning was not working did not good sleep.

2026-05-26 • via Nuitee
L
Lyn • family_with_children • fr
9
Hôtel pratique, confortable et proche du centre de Londres.
Pros:

L’hôtel reste assez proche de la gare Wandsworth Town (moins de 5 minutes à pied). Nous n’étions pas loin du centre de Londres. Le personnel était très accueillant. Le petit déjeuner est assez complet.

Cons:

Le débit de la douche.

2026-05-26 • via Nuitee
N
Nathan • extended_group • gb
10
Very comfortable and Enjoyable Stay
Pros:

The whole experience of the stay was really good. The staff on arrival were very welcoming and helpful, The reception area very clean and tidy, the rooms wer of a very high standard and we had breakfast which was also at a very high standard

Cons:

not applicable

2026-05-26 • via Nuitee
C
Claire • couple • gb
9
Comfortable and clean
Pros:

Room was clean and friendly staff

Cons:

A bit chaotic at breakfast but the staff were fantastic

2026-05-26 • via Nuitee