Holiday Inn Express Billings East by IHG

Hotels
•
Holiday Inn Express
8.6 (179 reviews)
430 Cole Street , Billings , US
+1 406-259-8600

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Consistent cleanliness/quality (often)
Delicious breakfast
Comfortable, good-sized rooms
Pool and hot tub
Fitness centre
Friendly/helpful staff (in several instances)
Cons:
Rude check-in staff (one notable incident)
Pink mold in tub/shower reported
Damaged/original bathroom door
Dead mosquitoes/insect presence
Noisy at night (fridge/bathroom noise)
Shower water overflowing / drainage issues
Toilet not always functioning properly

Categories

Cleanliness
7.5
Generally praised for consistency in cleanliness, but isolated issues reported (pink mold in tub/shower, dead insects) reduce the score.
Service
8.4
Mixed feedback: several mentions of friendly, helpful staff but at least one strongly negative check-in experience with a rude hostess.
Location
8.6
Standard quality for this hotel tier (location not mentioned in reviews).
Room Quality
7
Rooms are comfortable and good-sized, but multiple maintenance and noise issues were reported (torn bathroom door, noisy fridge/bathroom, plumbing problems).
Amenities
10
Amenities are a highlight — guests enjoyed the pool, hot tub and fitness centre and found these a real treat.
Value for Money
8.6
Standard quality for this hotel tier (value not directly commented on in reviews).
Food and Beverage
9.5
Breakfast praised explicitly as delicious.
Overall Experience
9.2
Overall stays are described positively ('Always a great stay'), with consistency in quality noted, though occasional service and maintenance issues temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Convenient Location
Located just 7.6 km from MetraPark, Holiday Inn Express Billings East, an IHG Hotel offers easy access to popular attractions and events in Billings.

Modern Amenities
Enjoy a range of amenities including a fitness centre, indoor pool, hot tub, and free WiFi. The hotel also features a business centre and a 24-hour front desk for your convenience.

Comfortable Accommodation
Relax in well-appointed guest rooms equipped with a flat-screen TV, air conditioning, and a private bathroom. Whether for business or leisure, Holiday Inn Express Billings East ensures a comfortable stay.

Book your stay now at Holiday Inn Express Billings East, an IHG Hotel, and experience comfort and convenience during your visit to Billings.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIL

Location

Guest Reviews

8.6
Based on 179 reviews
Cleanliness: 7.5
Service: 8.4
Location: 8.6
Room Quality: 7
Amenities: 10
Value for Money: 8.6
Food and Beverage: 9.5
Overall Experience: 9.2
M
Melissa • family_with_children • us
10
Always a great stay
Pros:

Consistency in quality and cleanliness

2026-08-25 • via Nuitee
A
Angela • couple • us
9
2026-08-18 • via Nuitee
J
Jamie • couple • us
10
2026-07-20 • via Nuitee
R
Robinson • couple • us
6
The room was ok, breakfast was good, the bed was comfy. Staff unpleasant.
Pros:

The breakfast was delicious.

Cons:

The hostess clerk checking us in was the rudest I have ever encountered at a hotel. She couldn’t find our reservation via name or confirmation number and spoke to us like it was our fault. She made us get out of line to help other guests and after 10 minutes, I got back in line and our reservation was magically there. She had the same affect with every customer she helped. The room had some pink mold in the corner of the tub/shower, the bathroom door was original and torn up on the bottom, there were a couple dead mosquitoes on the windowsill.

2026-07-11 • via Nuitee
P
Patricia • couple • us
10
2026-07-10 • via Nuitee
C
Carly • family_with_children • us
10
2026-07-07 • via Nuitee
A
Arjan • couple • nl
9
Heel goed
Pros:

Prima kamers

Cons:

Niets

2026-07-03 • via Nuitee
L
Linda • couple • gb
8
Nice hotel with pool and hot tub
Pros:

The room was a good size and very comfortable. There was a fitness centre poll and hot tub which we used and that was a real treat. The staff were friendly and helpful.

Cons:

I slept badly as the room was noisy at night as the fridge and something in the bathroom kept making a noise. We didn’t have the aircon on so it wasn’t that. But other than that all was good. .

2026-06-30 • via Nuitee
L
Leslie • solo_traveller • us
9
2026-06-28 • via Nuitee
C
Corinna • solo_traveller • ca
10
2026-06-26 • via Nuitee
R
Russell • solo_traveller • us
3
2026-06-25 • via Nuitee
D
Dan • family_with_children • us
9
2026-06-16 • via Nuitee
P
Paula • couple • us
9
2026-06-10 • via Nuitee
B
Belinda R • couple • us
10
2026-06-08 • via Nuitee
T
Theodore • couple • be
9
2026-06-07 • via Nuitee
C
Cari • family_with_children • us
8
Pros:

The staff and facility as a whole.

Cons:

The shower water kept getting everywhere and the toilet didn’t always work right.

2026-05-11 • via Nuitee
E
Elizabeth • solo_traveller • us
10
Pros:

Everything 5

Cons:

Comfortable

2026-04-20 • via Nuitee
M
Marilyn • couple • us
10
Wonderful Stay
Pros:

Very friendly staff! Arrived in the middle of the night and they we so kind. Breakfast was wonderful as were all the staff members we encountered!

2026-04-17 • via Nuitee
S
Standing Rock • solo_traveller • us
8
Pros:

The easy check in and the staff were nice.

Cons:

The maids knocking on the door at 10 am while we were getting ready.

2026-04-13 • via Nuitee
G
Gray Hawk • family_with_children • us
8
Pros:

Breakfast each morning was good. It was different and non-repetitive which is nice.

Cons:

The beds were fine, but one bed in the hotel room needed updated box springs as it was loud.

2026-04-13 • via Nuitee