Grand Hôtel de L'Espérance

Hotels
8.3 (2249 reviews)
16, boulevard de Sainte-Anne , Lisieux , FR

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Central, convenient location
Good restaurant with fair prices
Clean and renovated rooms (annexe)
Comfortable beds
Garage/parking available
Generous breakfast options
Cons:
No air conditioning in many rooms (only fans)
Small bathrooms / some bathrooms unsuitable for older guests
Outdated or non-working TVs; noisy ventilation (VMC)
Some rooms feel overpriced for size/quality
Stairs between floors (accessibility issue)
No minibar/fridge in rooms

Categories

Cleanliness
8.7
Multiple reviews mention clean and renovated rooms (notably in the annexe) and generally tidy accommodations, indicating a strong cleanliness performance.
Service
9
Numerous comments cite very friendly, helpful and welcoming staff; reception and personnel praised across languages, supporting a high service score.
Location
9.3
Consistently described as centrally located and within walking distance of sights (basilica, centre); parking/garage availability also noted positively.
Room Quality
7.8
Rooms are often described as characterful, comfortable and some recently renovated, but several guests reported small bathrooms, lack of in-room fridges, and outdated TVs, reducing the score.
Amenities
6.5
Repeated complaints about lack of air conditioning (many rooms only have a fan), small/no minibar/fridge, noisy ventilation systems and limited modern conveniences lower this rating.
Value for Money
8
Mixed feedback: some guests praise the restaurant prices and good breakfast making it good value, while a number felt the room quality/size did not fully justify the price.
Food and Beverage
8.7
Restaurant repeatedly praised as characteristic with good dishes and fair prices; breakfast is plentiful though sometimes not promptly refilled or described as simple by a few guests.
Overall Experience
8.4
Overall guests report a pleasant, comfortable stay with a charming historic property, friendly staff and good location, tempered by dated amenities and climate control issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 23:03

Property Description

Luxurious Accommodation
Experience the charm of a typical Norman half-timbered house at the Grand Hotel De L'Esperance. Enjoy spacious and comfortable rooms, a lift for convenience, and private garages for your vehicle.

Cozy Bar Atmosphere
Unwind at the hotel's bar, offering a variety of local spirits in a warm and inviting setting. Perfect for a relaxing evening after a day of exploring the city center and nearby tourist attractions.

Ideal Location and Exceptional Service
Benefit from the hotel's prime location in Lisieux, close to shopping streets and major tourist sites. Explore the stunning Norman coast with ease and rely on the dedicated staff to enhance your stay. Book now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CFR

Location

Guest Reviews

8.3
Based on 2249 reviews
Cleanliness: 8.7
Service: 9
Location: 9.3
Room Quality: 7.8
Amenities: 6.5
Value for Money: 8
Food and Beverage: 8.7
Overall Experience: 8.4
S
stephanie • extended_group • fr
8
2026-09-19 • via Nuitee
J
Jürg • couple • ch
6
Pros:

Nicht gut -heruntergekommenes Hotel -! Sollte unbedingt saniert werden, darum im Verhältnis Preis-Leistungen: schlecht

Cons:

Morgenessen umfasste alles, was man erwarten kann

2026-09-18 • via Nuitee
L
Liliane • couple • nl
7
Een mooi typisch Frans karaktervol hotel
Pros:

Een mooi typisch Frans karaktervol hotel midden in een leuk stadje. Restaurant is ook goed met betaalbare prijzen. Ontbijt heeft alles wat men nodig heeft en zelfs voor mij glutenvrij brood.

Cons:

De bedden en kussens waren wat hard.

2026-09-17 • via Nuitee
G
Giovanni • couple • it
8
centrale
Pros:

l'albergo è centrale, vicino ai santuario carmelitano, basilica e cattedrale. ci sono molti servizi

Cons:

tutto sommato nulla, forse la sala colazione molto datata ed una colazione discreta ma non eccellente. parcheggio dell'albergo molto piccolo. si paga ovunque in strada 9-13 14-18 1 euro

2026-09-17 • via Nuitee
B
Betty • solo_traveller • be
7
Etappehotel niet geschikt voor meerdere dagen
Pros:

De netheid

Cons:

Bar geen kennis
Geen airco op de kamer
Geen toilet in de bar
Maaltijden basic

2026-09-16 • via Nuitee
S
Simone • couple • lu
10
Parfait pour un pélerinage à Lisieux
Pros:

Hôtel ancien, très accueillant et bar fantastique

Cons:

/

2026-09-16 • via Nuitee
J
Joaquim • couple • fr
9
2026-09-16 • via Nuitee
A
ALBERTO • couple • it
8
2026-09-15 • via Nuitee
J
Jean François • solo_traveller • fr
8
L'Hotel porte bien son nom en répondant à toutes mes espérances :-)
Pros:

Hotel très bien situé. Personnel à l'écoute. Etablissement propre.

2026-09-14 • via Nuitee
K
Karin • couple • de
7
2026-09-14 • via Nuitee
M
Malcolm • couple • gb
9
Met all our hopes and expectations - though the bathroom was quite small. Thank you to all the staff
Pros:

Dinner in the Chez Allain bistro was a journey into the good old days when bistros in France had a great atmosphere and served brilliant value for money authentic French food. Superb in every way,

2026-09-14 • via Nuitee
M
Michiel • extended_group • nl
7
Goed
Pros:

Locatie

2026-09-13 • via Nuitee
A
anita • solo_traveller • be
8
Goed voor op doorreis
Pros:

Goed hotel voor een tussenstop. Heel goed restaurant. De basiliek Sainte Thérèse ligt op loopafstand. Dit hotel beschikt inderdaad over een eigen parkeerplaats wel op voorhand reserveren.

Cons:

Eigenlijk niks

2026-09-13 • via Nuitee
E
Elaine • solo_traveller • gb
10
Exploring Lisieux.
Pros:

Lovely old art deco building with many original features, spacious public areas. Clean, quiet comfortable room with big bed. Fabulous central location with parking but also plentiful easy on street parking too.

Cons:

Nothing.

2026-09-13 • via Nuitee
G
Gabriela • solo_traveller • de
8
Pros:

Freundliches Personal und ein gutes Frühstück

2026-09-13 • via Nuitee
L
lordjc • solo_traveller • fr
6
Bien mais....
Pros:

Le style de l'hôtel, l'emplacement...

Cons:

Miroir sur la porte de l'armoire cassé... la réception n'était pas au courant. Que se serait-il passé si je ne l'avais pas signalé dès mon arrivée ???

2026-09-10 • via Nuitee
G
Guido • couple • de
8
Sehr gut
Pros:

Sehr gutes Preis-Leistungsverhältnis

2026-09-08 • via Nuitee
S
Simon • solo_traveller • gb
10
2026-09-06 • via Nuitee
J
Jean-Pierre • couple • fr
10
2026-09-06 • via Nuitee
F
Farcy • solo_traveller • fr
7
Pros:

L'emplacement et la facilité de stationnement

Cons:

La chambre était propre mais le tout était assez banale pour un 3 etoiles
Impossible de charger son téléphone portable car les prises de courant sont inaccessibles (Impossible de rentrer mon chargeur dans les prises de courant de la chambre) revoir la poignée de la salle de bain et en ce qui concerne le lit la réunion de 2 lits 1 personne n'est pas au top surtout en ce qui concerne le protège matelas reuni par un scratch

2026-09-06 • via Nuitee