Holiday Inn Express Luzern-Neuenkirch by IHG

Hotels
•
Holiday Inn Express
7.8 (2545 reviews)
Raststätte Luzern-Neuenkirch A2 , Rothenburg , CH
+41 41 288 28 28

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent transit location (near motorway, close to shops/restaurants)
Consistently praised cleanliness
Comfortable beds for many guests
Friendly and helpful staff (24/7 reception)
Free/ample parking
Good/solid breakfast for many reviewers
Cons:
No air conditioning in some rooms; many guests found rooms too warm
Some rooms reported as small
Thin mattresses reported by multiple guests
No on-site restaurant; nearby food outlet criticized
Breakfast quality/selection inconsistent; some hygiene concerns
Occasional unresolved maintenance issues (e.g., TV not fixed)

Categories

Cleanliness
8.6
Multiple reviews explicitly praise cleanliness ("Very clean", "Schoon", "camera pulita", "Curățenia"); overall rooms reported as generally clean and well maintained.
Service
8.4
Staff frequently described as friendly and helpful (24/7 reception noted); a few isolated service issues (e.g., TV problem not resolved, one brief comment about early-morning staff) but overall positive service sentiment.
Location
9
Consistently highlighted as excellent for transit: directly on/near the motorway, close to supermarkets and restaurants, ideal for overnight stays and access to routes to Italy/Switzerland.
Room Quality
7
Mixed feedback: some guests report comfortable beds and spacious rooms, while multiple comments note small rooms, thin mattresses and rooms being too warm or lacking air conditioning.
Amenities
6.8
Free parking and basic conveniences are appreciated; notable negatives include lack of on-site restaurant, no air conditioning in some rooms and a poor food outlet next door according to reviewers.
Value for Money
7.8
Opinions mixed but generally seen as reasonable for a transit hotel (several guests call price decent), though some find it somewhat expensive under local (Swiss) pricing.
Food and Beverage
7.2
Breakfast is often praised but also described as average by some; specific concerns include limited selection, occasional hygiene/worry about uncovered items and a poor adjacent food outlet.
Overall Experience
7.6
Overall recommended for overnight/transit stays due to location, cleanliness and comfortable beds; shortcomings (small rooms, limited amenities) temper the experience for longer stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Modern Holiday Inn Express on A2 Motorway

Convenient Amenities: With a 24-hour front desk, bar, and children’s playground, your comfort is our priority at Holiday Inn Express Luzern-Neuenkirch.

E-Bike Rental: Explore the picturesque surroundings with ease by taking advantage of our e-bike rental service.

All-Inclusive Service Area: Indulge in the convenience of our on-site restaurant, grocery store, gift shop, and petrol station. Don't forget to unwind with a leisurely stroll through the nearby forest.

Experience comfort and convenience at Holiday Inn Express Luzern-Neuenkirch. Book now for a memorable stay!

Important information:

Please note that there is no public transport to the hotel. It can only be reached by car or taxi.
Please note that there are construction work at the Hotel for solar panel until July 1st 2024.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 2545 reviews
Cleanliness: 8.6
Service: 8.4
Location: 9
Room Quality: 7
Amenities: 6.8
Value for Money: 7.8
Food and Beverage: 7.2
Overall Experience: 7.6
A
Alberto • solo_traveller • it
10
Pros:

Il mio giudizio è per la trasferta di lavoro che dovevo fare

2026-10-31 • via Nuitee
M
Mohamed Jasim • family_with_children • bh
8
2026-10-30 • via Nuitee
R
Raluca • family_with_children • de
10
2026-10-28 • via Nuitee
S
Sylvia • couple • nl
8
Doorgangs hotel prima
Pros:

Schoon en een goed bed

Cons:

Prijs - kwaliteit is prima

2026-10-27 • via Nuitee
D
dario forte • couple • fr
9
Excellent
Pros:

Très bien, chambre et petit déjeuner au top, l'accueil

2026-10-25 • via Nuitee
C
Cristina • family_with_children • at
10
Pros:

Tiene muy buena ubicación, está cerca de restaurantes y supermercados

2026-10-23 • via Nuitee
T
Tanja • family_with_children • nl
7
Pros:

Mooie kamer, uitgebreid ontbijt

Cons:

Veel te warm op de kamer en het matras was te dun ten opzichte van de harde bodem

2026-10-23 • via Nuitee
B
Boudewijn • couple • nl
7
Pros:

Ideale ligging voor doorreis naar Italië en 24/7 bemenste receptie.

Cons:

Het matras was aan de dunne kant.

2026-10-23 • via Nuitee
E
Eike • family_with_children • de
8
Pros:

Freundliches Personal
Frühstücksauswahl

2026-10-22 • via Nuitee
R
Rocco • couple • ch
6
2026-10-21 • via Nuitee
T
Thomas • family_with_children • fr
10
Superbe
Pros:

Superbe emplacement avec une vue sur les montagnes. Les chambres spacieuses et propres.

2026-10-20 • via Nuitee
G
Good. Boy • solo_traveller • kr
7
Pros:

깨끗하고 조식도 맛있고 직원도 친절해서 좋았어요

2026-10-19 • via Nuitee
B
Barry • couple • gb
9
Excellent
Pros:

Very clean

Cons:

Staff early morning

2026-10-19 • via Nuitee
H
Hadi • couple • se
1
2026-10-19 • via Nuitee
T
Thomas • couple • de
9
2026-10-18 • via Nuitee
I
Imke • family_with_children • de
10
Pros:

Direkt an Autobahn und man ist recht schnell in Luzern

2026-10-17 • via Nuitee
J
JY • solo_traveller • nl
9
2026-10-16 • via Nuitee
C
Castellini • family_with_children • it
8
2026-10-15 • via Nuitee
A
Andrew • couple • gb
10
Functional and good value
Pros:

Good for an overnight stop. Close to the motorway with parking. Clean room and comfortable bed

Cons:

The food outlet next door was poor

2026-10-14 • via Nuitee
K
KLOD B • couple • lu
7
Gerne Wieder
Pros:

Die Lage ist ideal um die Reise nach Italien zu unterbrechen. Die Zimmer sind sauber und es ist alles da was man braucht.
Das Personal war sehr nett.

Cons:

Das Frühstück ist in Ordnung, es könnte aber gerne etwas mehr Auswahl sein. Sonst kann ich nichts bemängeln.

2026-10-13 • via Nuitee