Holiday Inn Express Luzern-Neuenkirch by IHG

Hotels
•
Holiday Inn Express
7.8 (2505 reviews)
Raststätte Luzern-Neuenkirch A2 , Rothenburg , ch
+41 41 288 28 28

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good amenities
Cons:
Cleanliness issues
Noisy rooms
Breakfast can be improved

Categories

Cleanliness
5.28
Several reviews indicated issues with cleanliness, with complaints of unclean rooms.
Service
8.75
Most reviews praised the staff's friendliness and willingness to help.
Location
8.79
The hotel is conveniently located near the highway, ideal for travelers.
Room Quality
7.74
Rooms were noted to be generally comfortable, though some issues were mentioned.
Amenities
8.77
Amenities such as free parking and a play area were highlighted positively.
Value for Money
7.73
While the price is considered reasonable, some found certain aspects lacking.
Food and Beverage
7.28
Breakfast received mixed reviews, with suggestions for improvement.
Overall Experience
8.05
Despite some issues, many guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:56

Property Description

Modern Holiday Inn Express on A2 Motorway

Convenient Amenities: With a 24-hour front desk, bar, and children’s playground, your comfort is our priority at Holiday Inn Express Luzern-Neuenkirch.

E-Bike Rental: Explore the picturesque surroundings with ease by taking advantage of our e-bike rental service.

All-Inclusive Service Area: Indulge in the convenience of our on-site restaurant, grocery store, gift shop, and petrol station. Don't forget to unwind with a leisurely stroll through the nearby forest.

Experience comfort and convenience at Holiday Inn Express Luzern-Neuenkirch. Book now for a memorable stay!

Important information:

Please note that there is no public transport to the hotel. It can only be reached by car or taxi.
Please note that there are construction work at the Hotel for solar panel until July 1st 2024.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 2505 reviews
Cleanliness: 5.28
Service: 8.75
Location: 8.79
Room Quality: 7.74
Amenities: 8.77
Value for Money: 7.73
Food and Beverage: 7.28
Overall Experience: 8.05
F
Farokh • extended_group • dk
9
2026-07-25 • via Nuitee
M
Munadel • family_with_children • nl
8
2026-07-25 • via Nuitee
E
Elena • solo_traveller • es
8
Pros:

Estaba muy bien situado para ir en coche. Es un área de servicio con Coop, Burguer King, Marché y gasolinera. El desayuno bastante bien.

Cons:

No tiene aire acondicionado. Tiene ventilador..No es SMART TV y no hay ningún canal wn español.

2026-07-25 • via Nuitee
M
MARCO • family_with_children • it
6
Buona colazione
Pros:

Colazione ricca e variegata, parcheggio gratuito davanti alla struttura

Cons:

Posizione, staff freddo e facevo fatica a comprenderlo

2026-07-25 • via Nuitee
N
Nina • solo_traveller • de
8
2026-07-25 • via Nuitee
S
Sylvia • couple • nl
7
Prima- tussen- station
Pros:

Goed gelegen- etens tentjes op
Loopafstand

2026-07-24 • via Nuitee
S
Stefano • couple • it
7
Normale, a livello della catena che è internazionale
Pros:

Servizi offerti buoni, disponibilità e presenza dello staff sempre

Cons:

La camera aveva dimensioni normali ma l’arredo era molto minimal avrei preferito un armadio per deporre vestiti piuttosto che un tavolo avendo già altri ripiani per appoggiare le cose.

2026-07-24 • via Nuitee
T
Tomasz • family_with_children • pl
9
Idealne miejsce na przystanek przy dłuższej trasie przez szwajcarie
Pros:

Lokalizacja idealnie w połowie trasy między Włochami a Francją/Niemcami
Miejsce przyjazne zwierzętom
Dobre śniadanie w cenie
Plac zabaw tuż przy hotelu
darmowy parking sklep i stacja paliwowa na tym samym zjeździe

Cons:

Brak klimatyzacji w pokoju - może być uciążliwy w podróży w letnie dni

2026-07-24 • via Nuitee
F
Fabian • solo_traveller • ch
8
2026-07-24 • via Nuitee
P
Pérez • couple • es
10
2026-07-23 • via Nuitee
J
Judith • family_with_children • nl
6
Locatie is top voor doorreis, maar de bedden zijn dun en hard. In het doucheput zaten nog haren van een ander. Ontbijt w
2026-07-22 • via Nuitee
M
Martin • couple • nl
8
PRIMA HOTEL
Pros:

Locatie aan de route richting Italië. Netjes en schoon. Perfect om je na een lange reis even op te frissen en een goede nacht te kunnen maken!

Cons:

N.V.T.

2026-07-21 • via Nuitee
L
Liudmyla • extended_group • dk
10
2026-07-21 • via Nuitee
P
Paul • solo_traveller • gb
7
A great stop.off
Pros:

Great stop off hotel

Cons:

Nothing

2026-07-20 • via Nuitee
M
Mindy • solo_traveller • us
8
2026-07-20 • via Nuitee
S
Sandro • family_with_children • lu
9
2026-07-19 • via Nuitee
F
Florian • solo_traveller • fr
8
Hotel très bien situé près de l’autoroute et dans la nature
Pros:

Pratique, très bon emplacement pour Luzern. Près de l’autoroute et proche de la nature.

Cons:

Il manque la climatisation.

2026-07-18 • via Nuitee
T
thomas • family_with_children • be
9
2026-07-15 • via Nuitee
M
Meryem Nur • couple • tr
9
Pros:

Kahvaltı

Cons:

Klima olmaması ve mini buzdolabı

2026-07-15 • via Nuitee
H
HHAA • family_with_children • nl
6
Ok but missing airco.
Pros:

Clean, and nice personnel.

Cons:

Missing air conditioning.
A fan is helping a bit but not equivalent.

2026-07-15 • via Nuitee