Holiday Inn Express Metropolis by IHG

Hotels
•
Holiday Inn Express
8.5 (657 reviews)
2179 East 5th Street , Metropolis , US
+1 618-524-8899

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly service
Location convenience
Good breakfast
Cons:
Cleanliness issues
Room comfort complaints

Categories

Cleanliness
7.5
Multiple reviews mentioned cleanliness, but instances of musty smell and stains were noted.
Service
9.5
Consistently highlighted as friendly and accommodating across various reviews.
Location
9
Several reviews praised the location for its convenience and quietness.
Room Quality
7.5
Mixed feedback with some rooms being described as clean, but issues like unlevel floors and outdated decor were pointed out.
Amenities
8.5
Amenities were generally satisfactory, including breakfast and pet policies.
Value for Money
8.5
Competitively priced for the offered services and location.
Food and Beverage
9
Numerous reviews complimented the quality and variety of the breakfast.
Overall Experience
8.5
Overall a good experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:57

Property Description

Convenient Location and Amenities

Situated at the junction of Interstate 24 and Highway 45, Holiday Inn Express Metropolis offers an indoor pool, free WiFi, and cable TV in each room. Just a short drive from Harrah’s Riverboat Casino and Paducah, Kentucky, the hotel provides a perfect blend of comfort and entertainment.

Relaxation and Leisure Options

Guests can enjoy complimentary access to the fitness room and spa bath, perfect for unwinding after a busy day. Additionally, the 24-hour business center and daily hot breakfast cater to both leisure and business travelers.

Family-Friendly Environment

With family rooms available and a kid-friendly manager's reception every evening, Holiday Inn Express Metropolis ensures a pleasant stay for guests of all ages.

Book your stay now at Holiday Inn Express Metropolis for a memorable and convenient experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PAH

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 657 reviews
Cleanliness: 7.5
Service: 9.5
Location: 9
Room Quality: 7.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
B
Bethany • couple • us
10
Pros:

The breakfast in the mornings was wonderful

2026-09-19 • via Nuitee
J
James • couple • us
10
2026-09-11 • via Nuitee
M
Mary Simon • family_with_children • us
9
Pros:

Great proximity to Interstate 24; breakfast was wonderful; quiet and able to get a great night's rest.

Cons:

Add some whole grain bread for toasting to breakfast.

2026-09-10 • via Nuitee
M
Mark • couple • us
10
Exceeded my expectations!
Pros:

Breakfast was excellent. Actually had bacon 3 out of 5 mornings. Everything good, hot and well stocked. The hostess and her assistant were great. Oh, and the fresh ground coffee machines are great. Fresh hot coffee 24 hours a day.

Cons:

I can’t think of anything that I didn’t like.

2026-09-09 • via Nuitee
V
Vernecia • couple • us
10
Pros:

The swimming pool and hot tub

Cons:

N/A

2026-09-08 • via Nuitee
B
bradford • family_with_children • us
6
2026-09-05 • via Nuitee
K
Kevin • solo_traveller • us
7
2026-09-04 • via Nuitee
W
Wilson • solo_traveller • us
10
Excelente
2026-09-02 • via Nuitee
V
Victoria • solo_traveller • us
10
Pros:

Got there a little early and was able to get a much needed nap because they let us check in early. The jetted spa tub was wonderful!

Cons:

The coffee machine is much like one of those hospital coffee machines and it was available but not good at all, had to pour it out and wait to go to the gas station close by

2026-09-02 • via Nuitee
C
Christy • couple • us
1
Clean but did not care about giving me the correct room
Pros:

Clean

Cons:

Did not get the room I booked and would not give me correct room because I booked through booking.com

2026-08-31 • via Nuitee
J
Jacob • couple • us
10
Couldn’t be happier with the staff and room.
Pros:

Everything

Cons:

Nothing

2026-08-28 • via Nuitee
J
Jacob • couple • us
10
I hope Vic and his staff are as appreciated as his guests feel about them.
Pros:

Everything

Cons:

Nothing

2026-08-28 • via Nuitee
J
Jacob • couple • us
10
Enjoyed every minute and very thankful for the privacy.
Pros:

Every aspect was above and beyond. Honestly the best staff from top to bottom.

Cons:

Nothing

2026-08-28 • via Nuitee
M
Michael • solo_traveller • us
10
Great place to stay.
Pros:

The location was near places I wanted to see. The room was amazing.

Cons:

Nothing

2026-08-23 • via Nuitee
P
Paul • solo_traveller • at
10
2026-08-19 • via Nuitee
A
Anthony • couple • us
2
The sheets smelled like mildew
Pros:

It wasn’t too far my the casino

Cons:

sheets where not clean and pillows has a mildew smell

2026-08-15 • via Nuitee
C
Candace • couple • us
8
Pros:

Nice.. friendly.. clean.. great breakfast too!

2026-08-15 • via Nuitee
W
Wanda • family_with_children • us
10
It was a great stay, will do it again.
Pros:

The Hotel was very safe with all the cameras. The staff was great, so accommodating. I was traveling with my daughter and granddaughter, I didn't worry about their safety, while we were there.

Cons:

Nothing.

2026-08-13 • via Nuitee
J
Jacob • solo_traveller • us
10
2026-08-13 • via Nuitee
J
Jacob • solo_traveller • us
10
2026-08-13 • via Nuitee