Holiday Inn Express Newport by IHG

Hotels
•
Holiday Inn Express
8.6 (3589 reviews)
Lakeside Drive, Coedkernew , Newport , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Comfortable rooms
Great location
Cons:
Cleanliness issues
Noise disturbances
Limited breakfast variety

Categories

Cleanliness
7.85
Mixed reviews on cleanliness; some comments on unclean cutlery and dated surroundings.
Service
9.35
Consistently positive mentions of friendly and helpful staff.
Location
8.85
Positive mentions regarding convenient location, with some minor complaints.
Room Quality
8.35
Generally comfortable and clean rooms, but noted issues with noise.
Amenities
8.35
Good amenities, but lacking in power sockets according to some.
Value for Money
8.85
Good value for the price paid, with some small complaints about breakfast.
Food and Beverage
8.35
Good breakfast overall, with a desire for more variety.
Overall Experience
8.85
Overall very positive stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:35

Property Description

Modern Accommodation with Free Parking and WiFi

With 125 air-conditioned bedrooms, Holiday Inn Express Newport offers modern accommodation with ample free private parking and free WiFi throughout. Each en-suite room features a power shower, 32-inch TV, tea/coffee facilities, ironing facilities, and a hairdryer.

Delicious Express Start Buffet Breakfast

Start your day right with the Express Start buffet breakfast served daily in the Great Room lounge. Indulge in a wide selection of continental choices and hot options including sausages, bacon, scrambled eggs, and baked beans. The lounge also features a licensed bar offering light meals.

Convenient Location for Exploring

Easily accessible from the M4 motorway, the hotel is a short drive to Cardiff and the Principality Stadium. Located at Cleppa Business Park near Tredegar Park, Holiday Inn Express Newport is just 25 miles from Cardiff Airport and 4 miles from Newport train station.

Book your stay at Holiday Inn Express Newport for a comfortable and convenient experience.

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note that cash payments are not allowed.

When travelling with pets, please note that an extra charge of 30 GBP per pet, per stay applies. Pets are welcomed by prior arrangement with the hotel. Please contact the property in advance of your stay to check the availability of pet-friendly rooms.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Location

Guest Reviews

8.6
Based on 3589 reviews
Cleanliness: 7.85
Service: 9.35
Location: 8.85
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 8.85
S
Susan • solo_traveller • gb
9
Good location for visiting Tredegar House and beyond
Pros:

Good location with quick access off M4.
Spacious and welcoming.
Ample parking.
Friendly staff.

Cons:

Traffic noise outside from main road

2026-09-20 • via Nuitee
D
Domingas • family_with_children • gb
10
2026-09-19 • via Nuitee
S
Shrestha • couple • gb
10
2026-09-19 • via Nuitee
G
gary • solo_traveller • gb
10
one word, perfect
Pros:

Owen and Richard were just amazing , Nothing was too much trouble and they are a credit to the venue. Nothing short of exceptional service. Both had great empathy with the guests and knew many on first name terms which is always nice , from a guest perspective. It shows they make the time to know people
Keren has a lovely smile and it was nice to see one first thing in the morning

Cons:

My room overlooked the busy road and I sleep with my window open but its a small niggle , nothing major

2026-09-18 • via Nuitee
D
Dennis • couple • gb
10
Pros:

It was clean and tidy the are always friendly can't fault it food is very good nothing really

2026-09-18 • via Nuitee
L
Lee • solo_traveller • gb
9
2026-09-17 • via Nuitee
D
Debra • solo_traveller • gb
8
2026-09-15 • via Nuitee
K
Kathleen • solo_traveller • gb
10
Pros:

Booked this for my parents they where highly delighted with it.

2026-09-14 • via Nuitee
J
Jemimah • solo_traveller • gb
10
Amazing staff, lovely hotel / restaurant
Pros:

I was here for my wedding, and the guys on the bar/reception in the evening were so lovely. The team leader made me feel so welcome and excited for the wedding, I felt we got a very personal service. It was also really nice to be able to have the dog with us.

2026-09-14 • via Nuitee
A
anoi • solo_traveller • gb
7
Hotel was clean but the breakfast needs improvement
Pros:

The hotel and my room was very clean

Cons:

The breakfast was horrible.

It would have been better to have fried eggs instead of the tasteless and bland egg omelette.

Would be nice to have cheese, smoked salmon, bananas, croissants.

2026-09-14 • via Nuitee
A
Alexandru • family_with_children • gb
7
2026-09-14 • via Nuitee
L
Lynn-marie • solo_traveller • gb
10
Pros:

Everything friendly staff and the rooms were kept spotless the breakfast in the mornings was a good selection off cooked and all your cereals fruits and toast.

Cons:

NA

2026-09-14 • via Nuitee
B
Barry • solo_traveller • gb
6
Ok & pleasant but
Pros:

The location and the electric car charge facility

Cons:

The cost for a dog for one night at £30 was outrageous. Even though I had a canine he’s a hypoallergenic dog and doesn’t smell of dog, yet my room very much smelt of dog.

2026-09-13 • via Nuitee
B
Brenu • solo_traveller • gb
8
Pros:

Friendly and kind staff

Cons:

The sink was not clean when we got in.

2026-09-12 • via Nuitee
M
Michelle • solo_traveller • gb
9
We have stayed at this hotel many times. The staff are lovely & the breakfast is good. Very good value for money.
Pros:

Good location & facilities

Cons:

The mattress was too soft for me but probably fine for others.

2026-09-12 • via Nuitee
R
Rolf • solo_traveller • de
10
Pros:

Ein sehr gepflegtes Hotel. Wir wurden freundlich empfangen. Das Zimmer war geräumig und sauber.

2026-09-11 • via Nuitee
C
Carol • extended_group • gb
9
convenient , clean and comfy stay.
Pros:

room clean, bathroom clean, helpful staff, we needed an extra chair, it was brought to us. quiet room, requested ground floor which we had, twin beds. clean sheets. BK hall was crowded, we went down late, very noisy.

Cons:

nothing

2026-09-11 • via Nuitee
A
Anne Margaret • couple • gb
8
2026-09-10 • via Nuitee
H
Hughes • couple • gb
5
In general it was good and we would come again. My husband was racong at the velodrome so really han
Pros:

Breakfast was good. Room nice and clean

Cons:

Lighting very poor- we had to use a head torch! Small duvet which we struggled with but nice and clean.

2026-09-08 • via Nuitee
R
Richard • solo_traveller • gb
9
Pros:

The staff were exceptional. Very helpful indeed 😃

Cons:

Location is a bit naff. On the edge of an industrial estate.

2026-09-08 • via Nuitee