Grand Hotel Kempinski High Tatras

Hotels
•
Kempinski
9.6 (1348 reviews)
Kupelna 6 , Vysoke Tatry - Strbske Pleso , SK
+421 52/326 22 22

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Excellent breakfast and dinner options
Beautiful location with great views
Helpful and friendly staff
Cons:
High parking fees
Minor issues with amenities and room details

Categories

Cleanliness
9.49
The reviews consistently mentioned the cleanliness of the room.
Service
9.96
The staff was described as polite, experienced, and accommodating, providing excellent service.
Location
10
Guests appreciated the beautiful setting and proximity to the lake.
Room Quality
9.45
The rooms received positive remarks, with some suggesting more attention to ecological practices.
Amenities
9.48
Praise was given for amenities like a pool, although some minor improvements were suggested.
Value for Money
8.95
Concerns about parking fees indicated that value could be perceived as lacking.
Food and Beverage
9.49
Breakfasts and dinner received high praise, although some comments mentioned potential improvements.
Overall Experience
10
Overall enjoyment with some minor issues noted, but most feedback was overwhelmingly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 19:40

Property Description

Alpine Luxury at Grand Hotel Kempinski High Tatras

Exclusive Rooms with Free Wi-Fi

Indulge in the comfort of the Grand Hotel Kempinski's exclusive rooms, each offering free wireless internet access for your convenience.

Culinary Delights and Elegant Dining

Savor mouthwatering international cuisine and local specialties at the superb restaurant, complemented by a well-stocked wine cellar and two bars for a delightful dining experience.

Business and Leisure Unite

Experience a seamless blend of work and leisure with the hotel's business center, conference, and meeting facilities, ensuring a productive stay amidst breathtaking surroundings.

Book now to immerse yourself in the ultimate luxury and hospitality at the Grand Hotel Kempinski High Tatras.

Important information:

Please note that a smart casual dress code rules apply in the Grand Restaurant, Lobby Lounge & Bar, Zion Spa Luxury during lunch and dinner time.

According to current legislation, pets are not allowed in the above mentioned areas (except for guide dogs).

Children aged 17 and under are allowed in the pool area until 20:00. Only guests aged 18 and older are allowed in the wellness zone.

If a room with breakfast is booked, children below 6 years of age are not charged any meal supplement.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TAT

Location

Guest Reviews

9.6
Based on 1348 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9.45
Amenities: 9.48
Value for Money: 8.95
Food and Beverage: 9.49
Overall Experience: 10
M
Mária • couple • sk
7
2026-11-07 • via Nuitee
M
Matej • couple • sk
10
Pros:

Obrovký zážitok

2026-11-06 • via Nuitee
T
Travel Agency • solo_traveller • cz
10
2026-11-05 • via Nuitee
I
Itay • couple • il
10
2026-11-05 • via Nuitee
G
Gabriela • couple • sk
10
Pros:

Vsetko. Pravidelne sa sem vraciame.
Je to ikonicky hotel.
Opäť nas nesklamal.
Fantasticky servis, 100% cistota, vyborne jedlo v Lobby bare aj na ranajkach.
Upgrade izby a parkovanie zadarmo bolo pozitivnym prekvapenim.

Cons:

Nic

2026-11-05 • via Nuitee
B
Beata • couple • gb
9
Amazing.
Pros:

This is our third time in this hotel and we are very happy to return over and over again. Thank you for my lovely birthday cake on the 27th of October. It was delicious and very much appreciated.

Cons:

There was only one incident (not the hotels fault), where a guest made everyone very uncomfortable in the jacuzzi, only because he was not happy over the other 3 male guest`s sexual orientation.
The 3 gay men were very respectful and behaved like gentlemen, which I cannot say about the grumpy man who splashed them with water and shouted abuse at them.
Very rude and childish behavior from a grown up man - SHAME ON YOU!

2026-11-03 • via Nuitee
M
Mária • couple • sk
1
2026-11-03 • via Nuitee
A
Alžběta • couple • cz
9
2026-11-02 • via Nuitee
P
Petr • family_with_children • cz
10
Pros:

Vse je naprosto super. Tak jako pokazde.

2026-11-01 • via Nuitee
S
Sylva • extended_group • cz
9
2026-10-30 • via Nuitee
D
Dávid • family_with_children • sk
10
2026-10-29 • via Nuitee
J
Jelka • couple • si
10
2026-10-29 • via Nuitee
Y
yp Law • couple • hk
9
2026-10-27 • via Nuitee
E
Eva • family_with_children • cz
10
2026-10-27 • via Nuitee
M
Mate • family_with_children • hr
10
Pros:

Pobyt v hoteli Kempinski vo Vysokých Tatrách bol nádherný! Najviac ma očaril úžasný výhľad na Štrbské pleso a čistota izby. Všetko bolo krásne a príjemné, určite odporúčam a rada sa sem opäť vrátim. ❤️

2026-10-27 • via Nuitee
M
Martin • couple • cz
9
Cons:

Zpoplatněné parkování , v hotelu takové kategorie by mělo být parkování u hotelu v ceně pobytu

2026-10-26 • via Nuitee
E
Eleonóra • family_with_children • hu
10
2026-10-25 • via Nuitee
O
Omar • family_with_children • il
9
Very lexuroius ... prices are exagerated ...
Pros:

The room is spacoius and luxeroius ... staff are so nice and very nice ... very comfy beds ... nice pool and wellness .. i really enjoyed my stay there ... its right on the lake and good to go for a walk arround.it

Cons:

The breakfast for someone who doesnt eat pork is a bit poor ... i would love to have more options ... at lease seperate pan for people who dont eat pork so i can have different kind of eggs ... and also the resturant and the area very hard to find porkless food ... and its so expensive and exagerated

2026-10-24 • via Nuitee
P
Petra • couple • sk
1
2026-10-24 • via Nuitee
M
Michal • couple • sk
9
Pros:

Na pobyte v Grand Hoteli Kempinski na Štrbskom Plese sa mi najviac páčilo krásne prostredie, elegantné priestory a príjemná atmosféra. Wellness v spojení s tatranskou prírodou bol skvelým miestom na oddych a relax.

Cons:

Sklamaním bol výhľad z izby. Pri rezervácii cez Booking bol garantovaný výhľad na údolie, no v skutočnosti ma čakal pohľad na blízku stenu budovy, trávnik a zaparkované autá, pričom vzdialenejší výhľad zakrývali stromy. Takýto výhľad nezodpovedal opisu rezervovanej izby ani mojim očakávaniam od hotela tejto kategórie a cenovej úrovne.

2026-10-24 • via Nuitee