Grand Hotel Kempinski High Tatras

Hotels
•
Kempinski
9.6 (1348 reviews)
Kupelna 6 , Vysoke Tatry - Strbske Pleso , SK
+421 52/326 22 22

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Excellent breakfast and dinner options
Beautiful location with great views
Helpful and friendly staff
Cons:
High parking fees
Minor issues with amenities and room details

Categories

Cleanliness
9.49
The reviews consistently mentioned the cleanliness of the room.
Service
9.96
The staff was described as polite, experienced, and accommodating, providing excellent service.
Location
10
Guests appreciated the beautiful setting and proximity to the lake.
Room Quality
9.45
The rooms received positive remarks, with some suggesting more attention to ecological practices.
Amenities
9.48
Praise was given for amenities like a pool, although some minor improvements were suggested.
Value for Money
8.95
Concerns about parking fees indicated that value could be perceived as lacking.
Food and Beverage
9.49
Breakfasts and dinner received high praise, although some comments mentioned potential improvements.
Overall Experience
10
Overall enjoyment with some minor issues noted, but most feedback was overwhelmingly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 19:40

Property Description

Alpine Luxury at Grand Hotel Kempinski High Tatras

Exclusive Rooms with Free Wi-Fi

Indulge in the comfort of the Grand Hotel Kempinski's exclusive rooms, each offering free wireless internet access for your convenience.

Culinary Delights and Elegant Dining

Savor mouthwatering international cuisine and local specialties at the superb restaurant, complemented by a well-stocked wine cellar and two bars for a delightful dining experience.

Business and Leisure Unite

Experience a seamless blend of work and leisure with the hotel's business center, conference, and meeting facilities, ensuring a productive stay amidst breathtaking surroundings.

Book now to immerse yourself in the ultimate luxury and hospitality at the Grand Hotel Kempinski High Tatras.

Important information:

Please note that a smart casual dress code rules apply in the Grand Restaurant, Lobby Lounge & Bar, Zion Spa Luxury during lunch and dinner time.

According to current legislation, pets are not allowed in the above mentioned areas (except for guide dogs).

Children aged 17 and under are allowed in the pool area until 20:00. Only guests aged 18 and older are allowed in the wellness zone.

If a room with breakfast is booked, children below 6 years of age are not charged any meal supplement.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TAT

Location

Guest Reviews

9.6
Based on 1348 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9.45
Amenities: 9.48
Value for Money: 8.95
Food and Beverage: 9.49
Overall Experience: 10
S
Shellie • solo_traveller • il
10
The best hotel we have been to
Pros:

Amazing staff. Amazing view from the room. Close to many nature trails. Right above the beautiful lake. The food was great and spa was so relaxing. This is definitely a hotel to come back to

2026-09-19 • via Nuitee
I
Israel • couple • il
10
2026-09-18 • via Nuitee
J
Juraj • couple • sk
10
Pros:

Vynikajúca skúsenosť od začiatku až do konca. Chcel by som vyzdvihnúť najmä personál, ktorý bol nielen profesionálny, ale aj veľmi ľudský, milý a všímavý k detailom. Rána robili dokonalými neskutočne bohaté raňajky s obrovským výberom skvelého jedla. Ak hľadáte miesto, kde sa budete cítiť naozaj vítaní a hýčkaní, toto je jasná voľba.

2026-09-18 • via Nuitee
L
Lukáš • couple • cz
8
2026-09-15 • via Nuitee
A
Adriana • couple • sk
10
2026-09-15 • via Nuitee
Čechová • couple • cz
10
Pros:

Místo, kvalita hotelu se vším všudy

2026-09-14 • via Nuitee
M
Mária • family_with_children • sk
10
2026-09-14 • via Nuitee
P
Pavel • couple • cz
10
2026-09-10 • via Nuitee
J
josue.sp • couple • nl
8
Pros:

Lovely location next to the lake. Nice breakfast. The wellness area has a great view of the lake and the facilities are clean.

Cons:

There is no AC in the room. Luckily, there was no heatwave during our stay. But the room retains heat, so every time we stepped in we had to open the window to refresh. That was not a problem, but the temperature was not higher than 20C outside those days and the room was very warm, I could not imagine how is during hotter times.

The layout of our room was a bit strange. It was not big, so less sofas and furniture would have been better to optimize the space.

2026-09-09 • via Nuitee
J
JIRI • solo_traveller • cz
10
2026-09-09 • via Nuitee
I
Iveta • solo_traveller • cz
10
Byla jsem velmi spokojena a potěšena. :)
Pros:

V tomto hotelu jsem byla už poněkolikáté. Líbí se mi tam velmi. Preferuji výhled na jezero, to se mi teď podařilo. Snídaně jsou výborné, velký výběr a ohled na stravovací omezení je výhodou.

Cons:

Jediné, co bych možná zdůraznila, je, aby recepce nebo člověk, který uvádí hosty do pokojů, informoval hosta, že nepopsané černé tlačítkové panely vedle postelí nejsou světla, ale elektronika na ovládání pokynů pro tým pokojských. Předešlo by se tím zbytečným nedorozuměním mezi hosty a personálem, kdy host omylem vypne nerušenku a přivolá pokojskou, i když to nemá v úmyslu. Hledá jen vypínač světel v pokoji. :)

2026-09-09 • via Nuitee
L
Leslie • couple • gb
10
A gem in High Tatras
Pros:

It is a gorgeous hotel in an excellent location. The spa is the best spa we've visited. The room was spacious and very well equipped. The staff is kind and offers a very high standard of customer service.

2026-09-08 • via Nuitee
D
Daniela • solo_traveller • cz
10
Pros:

Krásné prostředí, čisto, dobré vybavení, velmi příjemný personál

2026-09-08 • via Nuitee
A
Asaf • solo_traveller • il
10
2026-09-07 • via Nuitee
N
neil • couple • gb
10
Quality throughout
Pros:

Location, staff and facilities the spa was excellent

Cons:

Loved it

2026-09-06 • via Nuitee
I
Iwona • couple • pl
10
2026-09-04 • via Nuitee
R
RONIT • couple • il
10
מעולה, עוד נחזור
Pros:

מלון ברמה גבוהה מאוד היושב על אגם, צוות אדיב ושירותי ביותר, ספא מעולה, ארוחת בוקר נהדרת ומסעדות טובות במלון

2026-09-04 • via Nuitee
V
Viktória • family_with_children • sk
10
2026-09-03 • via Nuitee
I
Isabel • solo_traveller • es
8
Cons:

Cobran 20€ por el parking exterior del hotel sin avisar

2026-09-03 • via Nuitee
גלית • solo_traveller • il
10
Pros:

הכל. שירות מצוין, מפנק. חדרים גדולים, ספא מושלם. ארוחת בוקר מצוינת.

2026-09-03 • via Nuitee