Grand Hotel Kempinski High Tatras

Hotels
Kempinski
9.6 (1331 reviews)
Kupelna 6 , Vysoke Tatry - Strbske Pleso , sk

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Excellent breakfast and dinner options
Beautiful location with great views
Helpful and friendly staff
Cons:
High parking fees
Minor issues with amenities and room details

Categories

Cleanliness
9.49
The reviews consistently mentioned the cleanliness of the room.
Service
9.96
The staff was described as polite, experienced, and accommodating, providing excellent service.
Location
10
Guests appreciated the beautiful setting and proximity to the lake.
Room Quality
9.45
The rooms received positive remarks, with some suggesting more attention to ecological practices.
Amenities
9.48
Praise was given for amenities like a pool, although some minor improvements were suggested.
Value for Money
8.95
Concerns about parking fees indicated that value could be perceived as lacking.
Food and Beverage
9.49
Breakfasts and dinner received high praise, although some comments mentioned potential improvements.
Overall Experience
10
Overall enjoyment with some minor issues noted, but most feedback was overwhelmingly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 19:40

Property Description

Alpine Luxury at Grand Hotel Kempinski High Tatras

Exclusive Rooms with Free Wi-Fi

Indulge in the comfort of the Grand Hotel Kempinski's exclusive rooms, each offering free wireless internet access for your convenience.

Culinary Delights and Elegant Dining

Savor mouthwatering international cuisine and local specialties at the superb restaurant, complemented by a well-stocked wine cellar and two bars for a delightful dining experience.

Business and Leisure Unite

Experience a seamless blend of work and leisure with the hotel's business center, conference, and meeting facilities, ensuring a productive stay amidst breathtaking surroundings.

Book now to immerse yourself in the ultimate luxury and hospitality at the Grand Hotel Kempinski High Tatras.

Important information:

Please note that a smart casual dress code rules apply in the Grand Restaurant, Lobby Lounge & Bar, Zion Spa Luxury during lunch and dinner time.

According to current legislation, pets are not allowed in the above mentioned areas (except for guide dogs).

Children aged 17 and under are allowed in the pool area until 20:00. Only guests aged 18 and older are allowed in the wellness zone.

If a room with breakfast is booked, children below 6 years of age are not charged any meal supplement.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TAT

Location

Guest Reviews

9.6
Based on 1331 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9.45
Amenities: 9.48
Value for Money: 8.95
Food and Beverage: 9.49
Overall Experience: 10
A
Anthony solo_traveller gr
9
Excellent choice for a few days to escape
Pros:

The location!!!
The ambience and the very polite and helpful staff!!

2026-08-14 via Nuitee
V
Valentína couple sk
10
2026-08-12 via Nuitee
K
Kim couple ca
10
A nervous system reset in a hotel stay.
Pros:

We loved the immediate welcoming and the spa was divine. A much needed wellness stay. The relaxation room was so soothing to the nervous system.

2026-08-10 via Nuitee
S
Saud couple sa
9
excellent experience
Pros:

every thing

Cons:

No thing

2026-08-09 via Nuitee
M
Martin couple cz
8
Za tu cenu rozhodne neodpovida kvalita
Pros:

Pekne ubytovani rozhodne cena neopovida kvalite pokoje bez klimatizace takze strasny vedro a dusno na 5* hotel strasny

Cons:

Pokoje spatne vetratelne bez klimatizace pri otevrenem okne hluk z jejakeho generatoru strasny
Dali nam na pokoj cizi zavazadla nase pak hledali dalsich 30min ano omluvili se ….

2026-08-08 via Nuitee
A
Abdulrahman couple sa
7
لم تكن بحجم التوقعات
Pros:

البحيرة فقط مع فقر الخدمات عليها بشكل ملحوظ

Cons:

اسعار مبالغ فيها

2026-08-07 via Nuitee
L
liora family_with_children il
10
2026-08-07 via Nuitee
A
Andrejka couple cz
9
Pros:

Personál

Cons:

Nebyla klimatizace

2026-08-05 via Nuitee
L
lukasz couple pl
10
Pros:

Lokalizacja, luksus ,wysoki standart , super spa oraz śniadanie, świetne drinki

Cons:

Małe ,miękkie poduszki, wysokie ceny w restauracji , hamburger za 105 euro trochę za dużo

2026-08-05 via Nuitee
V
Vojtěch couple cz
10
Dokonalé ubytování.
Pros:

Jedním slovem úžasné. Hned od příchodu na recepci, kde Vás uvítají drinkem, až po následné představení pokoje. Vše bylo naprosto dokonalé. Ať už prosotory hotelu nebo ty snídaně? Nejlepší snídaně, které jsme kdy měli :D Tak zas někdy příště.

2026-08-02 via Nuitee
M
Mazal couple il
9
מלון מפנק ויפיפה
Pros:

הספא מדהים, הנוף מהמם,

Cons:

ביקשנו חדר עם נוף לאגם קיבלנו עליית גג עם חלון לאגם

2026-07-25 via Nuitee
V
Vojtěch solo_traveller cz
9
Pros:

The service, as well as staff and restaurant were really great. I felt welcomed and well informed about my options during the stay, and I'd definitely recommend this hotel.

Cons:

The parking spots were not reserved for each guest, while there was plenty of space to park, it felt more like a public car park rather than a fancy hotel parking lot. No underground garages were available.

2026-07-23 via Nuitee
T
Tomas couple cz
10
Úžasný hotel se vším, co si jen člověk může přát
Pros:

Ještě nikdy jsem nedal tak vysoké hodnocení, ale tento hotel si to opravdu zaslouží. Absolutně skvělý servis, personál je skutečně velmi profesionální a příjemný. Tak jak to má být. Wellness, lobby bar a vše ostatní nabídnou ten nejlepší zážitek. Rád se znovu vrátím.

Cons:

Nic mě nenapadá. Snad jen, že na pokoji nebyly hned po mém příjezdu v krabičce papírové kapesníky. Pokud je ale taková hloupost skutečně jediným, co mi chybělo, tak dávám nejvyšší hodnocení.

2026-07-23 via Nuitee
C
Carolyn family_with_children us
10
An extraordinary hotel in an exquisitely beautiful place.
Pros:

Hotel Kempinski is extraordinary. It is beautiful, immaculately clean and well-staffed. The room was spacious and had a spectacular view of the lake and mountains. Breakfast was wonderful! Hot and cold foods, servers to augment the buffet, and all was delicious. The spa is luxurious and clean. Dinner was what might be expected at a Michelin-starred place. All in all, one of the best hotels in the world.

Cons:

There is nothing I didn't like.

2026-07-23 via Nuitee
M
Marek couple sk
10
2026-07-22 via Nuitee
I
Ido couple il
10
Cons:

חייבו בגין חניה. לא מוצדק. מחייבים בארוחת בוקר שידרוג לחביתה וכו. לא מוצדק.

2026-07-21 via Nuitee
Z
Zsolt couple hu
10
2026-07-20 via Nuitee
V
Veronika family_with_children cz
10
Krásný hotel
Pros:

Tento hotel je dechberoucí.
Umístění hotelu hned v blízkosti jezera je magické.

2026-07-20 via Nuitee
D
David couple cz
10
Pros:

Super lokalita a přátelský personál

2026-07-19 via Nuitee
R
Rýdel couple cz
10
2026-07-18 via Nuitee