Grand Hotel Kempinski High Tatras

Hotels
•
Kempinski
9.6 (1348 reviews)
Kupelna 6 , Vysoke Tatry - Strbske Pleso , sk
+421 52/326 22 22

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Excellent breakfast and dinner options
Beautiful location with great views
Helpful and friendly staff
Cons:
High parking fees
Minor issues with amenities and room details

Categories

Cleanliness
9.49
The reviews consistently mentioned the cleanliness of the room.
Service
9.96
The staff was described as polite, experienced, and accommodating, providing excellent service.
Location
10
Guests appreciated the beautiful setting and proximity to the lake.
Room Quality
9.45
The rooms received positive remarks, with some suggesting more attention to ecological practices.
Amenities
9.48
Praise was given for amenities like a pool, although some minor improvements were suggested.
Value for Money
8.95
Concerns about parking fees indicated that value could be perceived as lacking.
Food and Beverage
9.49
Breakfasts and dinner received high praise, although some comments mentioned potential improvements.
Overall Experience
10
Overall enjoyment with some minor issues noted, but most feedback was overwhelmingly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 19:40

Property Description

Alpine Luxury at Grand Hotel Kempinski High Tatras

Exclusive Rooms with Free Wi-Fi

Indulge in the comfort of the Grand Hotel Kempinski's exclusive rooms, each offering free wireless internet access for your convenience.

Culinary Delights and Elegant Dining

Savor mouthwatering international cuisine and local specialties at the superb restaurant, complemented by a well-stocked wine cellar and two bars for a delightful dining experience.

Business and Leisure Unite

Experience a seamless blend of work and leisure with the hotel's business center, conference, and meeting facilities, ensuring a productive stay amidst breathtaking surroundings.

Book now to immerse yourself in the ultimate luxury and hospitality at the Grand Hotel Kempinski High Tatras.

Important information:

Please note that a smart casual dress code rules apply in the Grand Restaurant, Lobby Lounge & Bar, Zion Spa Luxury during lunch and dinner time.

According to current legislation, pets are not allowed in the above mentioned areas (except for guide dogs).

Children aged 17 and under are allowed in the pool area until 20:00. Only guests aged 18 and older are allowed in the wellness zone.

If a room with breakfast is booked, children below 6 years of age are not charged any meal supplement.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TAT

Location

Guest Reviews

9.6
Based on 1348 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9.45
Amenities: 9.48
Value for Money: 8.95
Food and Beverage: 9.49
Overall Experience: 10
S
SASSI • solo_traveller • il
9
Excellent, but does it worth the price?
Pros:

Location
Helpful staff
Breakfast

Cons:

Moving from room to front desk complicated. You need to use 2 elevators

2026-08-29 • via Nuitee
S
Shujun • couple • fr
10
2026-08-28 • via Nuitee
D
Daniel • couple • gb
10
Pros:

The staff and location were excellent, we'll be back next year

Cons:

the room was a loft room with awkward ceilings, i kept banging my head

2026-08-28 • via Nuitee
Štěpán • couple • cz
10
Hotel je na jedinečném místě s krásnými výhledy, dále bych vyzdvihl gastronomii, krásu samotného hotelu a přístup person
Pros:

Místo, kde se hotel nachází, jedinečný pohled z wellness.

Cons:

Vše bylo v naprostém pořádku

2026-08-27 • via Nuitee
Z
zvi • solo_traveller • il
10
Pros:

מקום חלומי

2026-08-27 • via Nuitee
N
Nabeel • couple • sa
10
2026-08-23 • via Nuitee
C
Cika74 • solo_traveller • hu
10
2026-08-23 • via Nuitee
T
Tomas • couple • sk
10
2026-08-22 • via Nuitee
H
Hykyš • solo_traveller • cz
10
Pros:

Vše bylo parádní, 👍

2026-08-22 • via Nuitee
M
Michael • couple • de
9
Pros:

Das Personal und damit verbundene Service war hervorragender der frische Blumenschmuck, der im ganzen Haus verteilt war, fand ich super.
Die die Ausstattung war sehr hochwertig.

Cons:

Es gab keine Dusche im Badezimmer. Nur eine Badewanne mit Brause. In der Preiskategorie erwarte ich etwas anderes. Dass es keine Klimaanlage gab, war in Ordnung. Aber es aber es fehlte ein Mückenschutz. Man konnte abends die Fenster nicht öffnen.

2026-08-22 • via Nuitee
M
Michael • extended_group • us
10
2026-08-21 • via Nuitee
D
Daniel • solo_traveller • pl
10
Pros:

All perfect

2026-08-20 • via Nuitee
M
michal • solo_traveller • il
10
2026-08-20 • via Nuitee
B
Benjamin • extended_group • sk
7
Čakali sme úroveň Kempinski .. nedostali sme
Pros:

Dokonala lokalita, krasny vyhlad
Prekrasny wellness
Obsluha vo wellnese aj s barom
Upratane perfektne
Parkovanie priamo pri vchode
Dezerty v lobby
Moznost zakupenia cigár
Dokonale koktejly vo wellnese aj so slušnou obsluhou a super pristupom

Cons:

Hrozna recepcia , jedna z najneprijemnejších checkinov. Drzosť slečny a neprofesionalny pristup . Počas pobytu druha smena bola už naneporovnanie
Obsluha v kaviarni , pomala nikto Vám nechodi nič ponuknúť druhy krat, pani čašníčka nevedela ani ponuknut ani predat ani asi nic .
Raňajky v hoteli boli uplne lacné vajička , parky a pomaly vsetko len to čo dostanete v troj hviezdičkovom hoteli , popripade si mozete kupit Benedikty za 10eur … ked len Kempinski Budapest porovnam ake maju ranajky tak toto nam bolo obrovskym sklamanim.
Za svoj život som návštivil vela cigar lounge ale taký som ešte naozaj nevidel ktorý by bol chodbou medzi hotelom a exitom vonku.

2026-08-18 • via Nuitee
G
get together ❤️ • solo_traveller • il
9
בית חלומות על האגם
Pros:

השרות,החיוך,יופי המקום,בריכה מעולה,הפתעת יומולדת
לרעייתי (בתוספת קטנה)
מתקני ספא וטיפולים ברמה גבוהה

Cons:

מהלילה תקלה קטנה בהדלקת התאורה המרכזית בחדר
שסודרה במהירות בזמן ארוחת הבוקר👌
היינו קומה ראשונה נוף לחצר ולא רואים את האגם כמעט מהחדר כמו משאר הקומות(לא נורא)
החנייה במלון בתשלום

2026-08-18 • via Nuitee
S
Stanisław • couple • pl
4
Big disappointment
Cons:

Why a hotel like this have 5 stars and is as expensive as top luxury 5 star hotel but fails to deliver high quality accommodation and service? Rooms with no AC, stuffy, airless. They say - it's because it's an old building - so what? There is AC in common areas - why not in the rooms? Breakfast far from great. Service staff still needs a lot of training.

2026-08-17 • via Nuitee
E
Edward • couple • gb
10
2026-08-16 • via Nuitee
A
Anthony • solo_traveller • gr
9
Excellent choice for a few days to escape
Pros:

The location!!!
The ambience and the very polite and helpful staff!!

2026-08-14 • via Nuitee
V
Valentína • couple • sk
10
2026-08-12 • via Nuitee
K
Kim • couple • ca
10
A nervous system reset in a hotel stay.
Pros:

We loved the immediate welcoming and the spa was divine. A much needed wellness stay. The relaxation room was so soothing to the nervous system.

2026-08-10 • via Nuitee