Grand Hotel Kempinski High Tatras

Hotels
•
Kempinski
9.6 (1269 reviews)
Kupelna 6 , Poprad , sk

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Excellent breakfast and dinner options
Beautiful location with great views
Helpful and friendly staff
Cons:
High parking fees
Minor issues with amenities and room details

Categories

Cleanliness
9.49
The reviews consistently mentioned the cleanliness of the room.
Service
9.96
The staff was described as polite, experienced, and accommodating, providing excellent service.
Location
10
Guests appreciated the beautiful setting and proximity to the lake.
Room Quality
9.45
The rooms received positive remarks, with some suggesting more attention to ecological practices.
Amenities
9.48
Praise was given for amenities like a pool, although some minor improvements were suggested.
Value for Money
8.95
Concerns about parking fees indicated that value could be perceived as lacking.
Food and Beverage
9.49
Breakfasts and dinner received high praise, although some comments mentioned potential improvements.
Overall Experience
10
Overall enjoyment with some minor issues noted, but most feedback was overwhelmingly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 19:40

Property Description

Alpine Luxury at Grand Hotel Kempinski High Tatras

Exclusive Rooms with Free Wi-Fi

Indulge in the comfort of the Grand Hotel Kempinski's exclusive rooms, each offering free wireless internet access for your convenience.

Culinary Delights and Elegant Dining

Savor mouthwatering international cuisine and local specialties at the superb restaurant, complemented by a well-stocked wine cellar and two bars for a delightful dining experience.

Business and Leisure Unite

Experience a seamless blend of work and leisure with the hotel's business center, conference, and meeting facilities, ensuring a productive stay amidst breathtaking surroundings.

Book now to immerse yourself in the ultimate luxury and hospitality at the Grand Hotel Kempinski High Tatras.

Important information:

Please note that a smart casual dress code rules apply in the Grand Restaurant, Lobby Lounge & Bar, Zion Spa Luxury during lunch and dinner time.

According to current legislation, pets are not allowed in the above mentioned areas (except for guide dogs).

Children aged 17 and under are allowed in the pool area until 20:00. Only guests aged 18 and older are allowed in the wellness zone.

If a room with breakfast is booked, children below 6 years of age are not charged any meal supplement.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TAT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for € 45 per person per night when using an existing bed.
    Children from 5 years old to 11 years old stay for € 55 per person per night when using an available extra bed.
    People 12 years old and over stay for € 110 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1269 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9.45
Amenities: 9.48
Value for Money: 8.95
Food and Beverage: 9.49
Overall Experience: 10
Ślązek • family_with_children • pl
10
Wyjątkowe miejsce na niezapomniany wypoczynek
Pros:

Wspaniały hotel o niesamowitym i wyjątkowym klimacie. Personel jest bardzo pomocny, super udogodnienia dla dzieci, są one naprawdę bardzo mile widziane. Klimat i wystrój hotelu jest wyjątkowy. Basen z przepięknym widokiem. Na pewno nie raz wrócimy do hotelu.

2026-05-21 • via Nuitee
S
Simona • solo_traveller • cz
9
Pohádka
Pros:

Celý komplex je naprosto dokonalý. Personál je až neuvěřitelně milý a ochotný. A ta kuchyně? Dokonalost!!

Cons:

Jediným mráčkem je SPA. Vybavení již značně opotřebované a vůně lesa vlezlá... ne každému tato vůně může vyhovovat (jako třeba nám) a jelikož je nacpaná nejen do interiérové parfému, ale také do kosmetiky používané při kosmetice, masážích a rituálech lezla nám už značně krkem. Prosím, dejte alespoň na výběr z jiných možností...

2026-05-21 • via Nuitee
A
Antal • couple • hu
9
2026-05-20 • via Nuitee
B
Benjamin • couple • hu
10
2026-05-19 • via Nuitee
S
Soňa • couple • cz
10
2026-05-18 • via Nuitee
D
daniel • solo_traveller • sk
10
2026-05-18 • via Nuitee
D
Dominika • couple • sk
10
2026-05-18 • via Nuitee
R
Rastislav • solo_traveller • sk
9
2026-05-17 • via Nuitee
K
Kristian • couple • ch
10
2026-05-14 • via Nuitee
S
Safaa • solo_traveller • es
10
Absolutely loved my stay at Grand Hotel Kempinski High Tatras. Stunning lake and mountain views, beautiful spa facilitie
Pros:

Everything

2026-05-14 • via Nuitee
J
Jitka • couple • sk
9
2026-05-12 • via Nuitee
M
Mária • couple • sk
10
2026-05-12 • via Nuitee
A
Alice • couple • cz
10
2026-05-12 • via Nuitee
L
Lucia • family_with_children • sk
10
2026-05-10 • via Nuitee
T
Torzin • extended_group • th
10
2026-05-08 • via Nuitee
V
Veronika • couple • sk
8
2026-05-07 • via Nuitee
I
Ivett • couple • sk
10
2026-05-07 • via Nuitee
K
Klusová • solo_traveller • cz
10
Pros:

Bezchybný personál.

2026-05-06 • via Nuitee
R
Robert • family_with_children • cz
9
Pros:

Nadherny luxusni hotel se vsim, co k tomu patri na nadhernem miste. Perfektni vyskoleny ochotny personal. Pokoj De Luxe s vyhledem na jezero s balkonem je pefektni volba.

Cons:

Snidane sice vyborna, ale ocekaval jsem rozmanitejsi a vetsi vyber, zarazilo mne, ze nektere polozky jsou za priplatek. Potesilo by parkovani v cene pobytu (20€/auto/den).

2026-05-04 • via Nuitee
R
Roman • family_with_children • pl
10
Great stay, but expensive
Pros:

Beautiful property and location. Fantastic spa area. Good food

Cons:

Being charged for parking

2026-05-03 • via Nuitee