Mercure Paris Massy Gare TGV

Hotels
•
Mercure
8.3 (217 reviews)
21, avenue Carnot , Massy , FR
+33 1 69 32 80 20

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Limited breakfast options
Heating issues
No Netflix available

Categories

Cleanliness
8.16
Cleanliness was good, but specific complaints about dust or upkeep could lower this score.
Service
8.83
Service was praised for being friendly and welcoming.
Location
9.17
Location is frequently mentioned as excellent and convenient.
Room Quality
7.62
Issues noted with heating and space in the shower affected this score.
Amenities
8.45
General amenities were satisfactory, some mentioned missing options like Netflix.
Value for Money
8.11
Good value but room for improvement, particularly regarding the breakfast offerings.
Food and Beverage
7.66
Breakfast options were considered below expectations for a 4-star hotel.
Overall Experience
8.43
Overall experience was positive, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:43

Property Description

Convenient Location
The hotel is strategically situated just 300 metres from Massy - Palaiseau RER Train Station and Massy TGV Train Station, providing easy access to Paris, only 15 km away.

Comfortable Accommodation
Featuring 116 soundproofed and air-conditioned guest rooms, Mercure Massy Gare offers a cozy living space for a relaxing stay.

Meeting Facilities and Dining Options
With 4 meeting rooms for business events and a restaurant serving delicious bistro-style cuisine, guests can work and unwind conveniently under one roof.

Ready to experience convenience and comfort at Mercure Massy Gare? Book your stay now!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Location

Guest Reviews

8.3
Based on 217 reviews
Cleanliness: 8.16
Service: 8.83
Location: 9.17
Room Quality: 7.62
Amenities: 8.45
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.43
M
Mauro • couple • it
6
Hotel discreto in un posto triste. Ristorante chiuso il venerdì sera?!
Pros:

Pulizia

Cons:

Il contesto

2026-09-12 • via Nuitee
M
Michel • solo_traveller • pa
10
Pratique et confortable
Pros:

Confortable
Gare TGV à proximité immédiate
Environnement agréable ( restos, cinés, …)

2026-09-07 • via Nuitee
C
charles • solo_traveller • fr
7
bien sans plus
Pros:

pourait etre amélioré sur le choix

Cons:

petit dejeuner

2026-09-07 • via Nuitee
R
Robine • couple • ch
5
2026-09-06 • via Nuitee
D
Doudou • couple • fr
8
2026-09-04 • via Nuitee
E
Esther • solo_traveller • fr
6
Bien dommage que la dame dus évite petit déjeuner était impolie
Pros:

J'ai aimé la sympathie du personnel a l'accueil qui a pris notre demande en considération et d'avoir été professionnel.
J'ai apprécié le respect des personnels de nettoyage respecter notre intimité et merci pour leur discrétion.

Cons:

Je n'ai pas apprécié la dame au service du petit déjeuner elle a été très impolie, désagréable, haitain, prendre des gens de haut et elle ne pouvait même pas cacher son agacement lorsque j'ai payé un plateau de petit déjeuner pour mon ami qui avait besoin de manger car nous ne pouvons pas et je n'avais pas moi même besoin de manger pour rester en salle au buffet j'ai préféré lui montrr le plateau. Elle l'a littéralement crié sur le jeune homme de ne pas nous servir la salade de fruit car elle s'estime qu'on en avait pas besoin.
Bref faut qu'elle change de métier si elle n'aime pas son travail au lieu d'être si désagréable et laissé un goût amer a la clientèle.

2026-09-04 • via Nuitee
C
Christian • solo_traveller • fr
9
Pros:

L'accueil tardir et sympathique !

2026-09-03 • via Nuitee
C
Carmen • solo_traveller • br
9
Very nice.
Pros:

Location, breakfast, kind team

Cons:

The floor in the shower stall is slippery.

2026-09-02 • via Nuitee
G
Gacon • solo_traveller • fr
8
2026-09-01 • via Nuitee
G
Gacon • solo_traveller • fr
8
2026-09-01 • via Nuitee
S
Scott • solo_traveller • us
9
2026-08-24 • via Nuitee
J
joelle • couple • fr
8
2026-08-14 • via Nuitee
M
Martine • couple • fr
9
2026-08-13 • via Nuitee
L
Laura • extended_group • ch
9
Pros:

Emplacement, l’hôtel en général et personnel top

Cons:

Climatisation un peu trop forte dans les espaces de co-working

2026-08-06 • via Nuitee
F
Freddy • family_with_children • fr
9
2026-08-02 • via Nuitee
V
Varikkavelil John • couple • in
8
Will surely come back. I like the Mercure chain
Pros:

Just the right budget and people were nice at the reception.. and the water station !!

Cons:

Everything was good

2026-07-24 • via Nuitee
R
Rawa • couple • fr
10
2026-07-24 • via Nuitee
M
MARIE-ANTOINETTE • solo_traveller • fr
7
Pros:

Le confort

Cons:

L'ascenseur qui nous a un peu embêté le premier jour

2026-07-20 • via Nuitee
A
Abdoul • couple • fr
8
2026-07-19 • via Nuitee
A
Anshul • solo_traveller • in
7
2026-07-18 • via Nuitee