Novotel Genève Centre

Hotels
•
Novotel
8 (3110 reviews)
Rue De Zurich 19 , Geneva , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good breakfast options
Cons:
Unpleasant odors in rooms
Safety concerns in the area

Categories

Cleanliness
7.58
Clean, but some guests noted strong smells of cleaning products and issues with room cleanliness.
Service
8.55
Friendly and professional staff, very accommodating according to guest feedback.
Location
7.59
While convenient, some concerns about safety and surrounding areas mentioned.
Room Quality
8.04
Rooms are generally comfortable and spacious; however, some reports indicate the need for renovation.
Amenities
8.07
General availability of amenities but some guests noted additional fees for breakfast.
Value for Money
8.03
Perceived as reasonable for the overall experience despite some negatives.
Food and Beverage
8.08
Good variety for breakfast but some complaints regarding service timing.
Overall Experience
8.05
Good stay overall, though there are notable concerns that could affect the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:15

Property Description

Luxurious Amenities and Convenient Location
Just a 2-minute walk from Lake Geneva and 5 minutes from the Cornavin Train Station, the Novotel Genève Centre offers a fitness and spa centre, free WiFi, and a free pass for public transport.

Gourmet Dining and Relaxation
Indulge in healthy and balanced cuisine at the Gourmet bar or in the comfort of your room.

Wellness Retreat
Unwind in the 200 m² fitness and spa area featuring a sauna, hammam, relaxation room, rain shower, and massage services.

Book now to experience the ultimate blend of luxury and convenience at Novotel Genève Centre.

Important information:

If you arrive with children and want to book a family room, please inform the property in advance about the number of children and their age, plus the total number of guests. You can use the Special Requests box when booking or contact the property.

Please note that parking is available for cars lower than 5.6 feet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CHF 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 3110 reviews
Cleanliness: 7.58
Service: 8.55
Location: 7.59
Room Quality: 8.04
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
S
Sally • family_with_children • fr
7
Pros:

Lovely breakfast; friendly staff; well located.

Cons:

Naked men in the sauna / steam room when the notice clearly said swimming costumes compulsory!!

2026-06-13 • via Nuitee
D
da Silva • solo_traveller • gb
8
2026-06-13 • via Nuitee
P
poumayrac • solo_traveller • uy
6
Pros:

Habitación

Cons:

Ambiente alrededor del hotel

2026-06-13 • via Nuitee
Y
Yan-Raphaël • couple • ch
8
Pros:

Gute Lage, grosse komfortable Zimmer

2026-06-13 • via Nuitee
N
Nashwa • solo_traveller • ae
5
2026-06-12 • via Nuitee
A
Aliyu • solo_traveller • ng
9
2026-06-11 • via Nuitee
S
soo • couple • br
5
Pros:

룸 크기가 좋았고 화장실과 욕실이 분리되어 있어서 편리했습다

Cons:

리셉션 직원이 불친절했고 조식도 기대보다 못 했습니다.

2026-06-09 • via Nuitee
K
Komal • solo_traveller • in
7
2026-06-08 • via Nuitee
A
Alaa • solo_traveller • gb
9
2026-06-06 • via Nuitee
N
Naga • solo_traveller • us
7
Great location, excellent value for money.
Pros:

Location close to train station and to shopping, waterfront and restaurants. Hotel standards expected of Novotel including front desk, breakfast buffet. Value for the money.

Cons:

The neighborhood is safe but appears sketchy when walking late at night.

2026-06-05 • via Nuitee
H
Hiteshchandra • extended_group • us
10
2026-06-05 • via Nuitee
K
Kerstin • solo_traveller • se
8
Pros:

Okej

2026-06-05 • via Nuitee
N
NATOLIE • extended_group • au
8
Good location for travellers as the hotel is close to where the tourist buses depart and close to the main train station
Pros:

The location was close to the main train station and the lake.

Cons:

The location of the hotel is not in the best part of Geneva.. it is on the opposite side to the old town and main shopping area. I didn’t feel safe walking the streets around this property at night.

2026-06-03 • via Nuitee
N
Nastasya • family_with_children • ru
8
2026-06-01 • via Nuitee
M
Mathias • solo_traveller • ch
8
2026-05-31 • via Nuitee
A
AGATHE MARIE • family_with_children • fr
7
Un petit déjeuner qui fait plaisir apres une nuit agitée
Pros:

La salle de bain grande et pourvue d une baignoire
Le petit déjeuner incroyable de choix et d éléments rares comme la machine à pancakes et le bon miel
Salle de sport ouverte non stop
Climatisation tres efficace

Cons:

Mauvaise insonorisation des bruits de la rue
La lumière de l extérieur qui passe à travers les rideaux
Un cheveu dans l entrée et le plat du dîner

2026-05-31 • via Nuitee
A
Ahmet Dogukan • extended_group • tr
4
2026-05-30 • via Nuitee
S
Sami • family_with_children • tr
9
2026-05-30 • via Nuitee
أبو شهاب الإماراتي • couple • ae
1
Extremely hot room, No Room Services choices, Un-Clean Balconies.
Pros:

There are plenty of restaurants around the Hotel to choose from.

Cons:

The Room's Air Conditioner does cool the room at all, I kept waking up every night because of the heat, never had a good night sleep.
The Room service is extremely limited, there is only 4 items available 24/7, and none of them is what I wanted, The breakfast sometime comes exposed without cover, the hot chocolate comes cold, you don't get your room service food on a trolly table, and you only have 1 table in the room, it was not good.
The Balcony had spider webs all over the place, it was barely clean.
I have complained about the AC several times, but, it is no use, since I only used the room when I am back at night, and too tired, and had to suffer the heat.
I get much better hotel room for the same price in similar Novotel hotel anywhere else.

2026-05-30 • via Nuitee
A
Anwer • solo_traveller • tn
6
2026-05-29 • via Nuitee