Novotel Genève Centre

Hotels
Novotel
8 (3095 reviews)
Rue De Zurich 19 , Geneva , ch

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good breakfast options
Cons:
Unpleasant odors in rooms
Safety concerns in the area

Categories

Cleanliness
7.58
Clean, but some guests noted strong smells of cleaning products and issues with room cleanliness.
Service
8.55
Friendly and professional staff, very accommodating according to guest feedback.
Location
7.59
While convenient, some concerns about safety and surrounding areas mentioned.
Room Quality
8.04
Rooms are generally comfortable and spacious; however, some reports indicate the need for renovation.
Amenities
8.07
General availability of amenities but some guests noted additional fees for breakfast.
Value for Money
8.03
Perceived as reasonable for the overall experience despite some negatives.
Food and Beverage
8.08
Good variety for breakfast but some complaints regarding service timing.
Overall Experience
8.05
Good stay overall, though there are notable concerns that could affect the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:15

Property Description

Luxurious Amenities and Convenient Location
Just a 2-minute walk from Lake Geneva and 5 minutes from the Cornavin Train Station, the Novotel Genève Centre offers a fitness and spa centre, free WiFi, and a free pass for public transport.

Gourmet Dining and Relaxation
Indulge in healthy and balanced cuisine at the Gourmet bar or in the comfort of your room.

Wellness Retreat
Unwind in the 200 m² fitness and spa area featuring a sauna, hammam, relaxation room, rain shower, and massage services.

Book now to experience the ultimate blend of luxury and convenience at Novotel Genève Centre.

Important information:

If you arrive with children and want to book a family room, please inform the property in advance about the number of children and their age, plus the total number of guests. You can use the Special Requests box when booking or contact the property.

Please note that parking is available for cars lower than 5.6 feet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CHF 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 3095 reviews
Cleanliness: 7.58
Service: 8.55
Location: 7.59
Room Quality: 8.04
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
A
Adam couple gb
8
2026-05-23 via Nuitee
O
Orçun solo_traveller tr
8
Cons:

Odalarda bir terlik bile yoktu. Check out yaparken bunlari onceden talep etmemiz gerektiğini ogrendik!! Soylenseydi talep ederdik

2026-05-23 via Nuitee
A
albassam extended_group sa
7
2026-05-20 via Nuitee
G
Gaelle family_with_children fr
8
Pros:

emplacement, lits, petit déjeuner

2026-05-20 via Nuitee
F
Filipe family_with_children fr
9
Ok
Pros:

Localisation parfaite, appartement tellement bien

Cons:

Il n’avait pas un frigo

2026-05-17 via Nuitee
P
Patricia solo_traveller ar
6
Pros:

La habitación es amplia. Camas comodas

Cons:

La zona donde está ubicado el hotel es un desastre. Las toallas son malísima. No hay calefacción

2026-05-17 via Nuitee
A
Alice solo_traveller fr
7
Pros:

Emplacement pratique.
Proximité gare et lac.

Cons:

RAS.

2026-05-17 via Nuitee
E
Elaine extended_group gb
8
Lovely stay in heart of Geneva, great location and served as a brilliant base. Would definitely recommend.
Pros:

Great location near to lake, train station, bus station and 10 minute walk to historic town centre. Very clean, comfy bed and room and good bathroom

Cons:

Cost of breakfast, plastic cups and glasses in room, didn’t replenish coffee pods across all 3 night stay

2026-05-17 via Nuitee
F
Felix family_with_children ch
8
Gutes Hotel mitten in der Stadt
Pros:

Geräumiges Zimmer, modernes Bad. Frühstück gut.

2026-05-17 via Nuitee
C
Christopher solo_traveller de
1
Unmögliches Hotel
Pros:

Nichts

Cons:

Alles

2026-05-15 via Nuitee
W
WALEED couple sa
8
2026-05-15 via Nuitee
G
GIUSEPPE family_with_children it
8
Hotel centrale
Pros:

Struttura moderna e ben arredata

Cons:

Avevo il camera un divano letto che dovevo utilizzare per far dormire le mie bambine ma il materasso era quasi assente.
Sicuramente era vecchio o di cattiva fattura.
Non si può far dormire nessuno su di un divano letto del genere.
Nelle vicinanze dell’hotel di sera c’erano tante prostituite!!! Non è un bel vedere….

2026-05-15 via Nuitee
L
lateefa couple ae
8
Staff are not welcoming at all,
2026-05-15 via Nuitee
R
Remi family_with_children ch
9
2026-05-15 via Nuitee
K
KALIYAPERUMAL couple in
8
2026-05-13 via Nuitee
R
Robert family_with_children gb
7
2026-05-12 via Nuitee
V
Vincent couple de
8
2026-05-12 via Nuitee
L
Léticia family_with_children ch
8
Hôtel top
Pros:

Chambre propre équipée d’une baignoire et d’une douche. WC séparés, c’est vraiment agréable.
Large choix pour le petit déjeuner
Personnel accueillant, sympathique et charmant.

Cons:

Parking peu évident, places et accès étroits.

2026-05-10 via Nuitee
E
Eiman couple ae
6
2026-05-08 via Nuitee
M
Mateusz family_with_children pl
7
2026-05-07 via Nuitee