Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent central locations (near stations, beach, walking distance to sights)
Friendly and helpful staff (assisted with tickets, early check-in)
High-quality breakfast frequently praised
Comfortable and spacious rooms in many cases (fridge, sofa bed, historic charm)
Nice views from some balconies
Cons:
Noise issues (traffic, honking, trains, nearby works) and some rooms with poor sound insulation
Problematic deposit policy and complicated refund/credit-card handling
Amenities lacking or inconsistent (poorly equipped gym, limited vegan options)
Room issues: hard or narrow beds, occasional sticky linoleum in bathrooms, insects reported
Some areas/rooms feel dated and in need of renovation; bathroom heating issues

Categories

Cleanliness
7.5
Generally reported as clean (rooms and apartment cited as clean), but specific issues noted: sticky linoleum in some bathrooms and at least one report of an insect in the bathroom.
Service
8.8
Staff repeatedly described as very kind and helpful (front desk helped with tickets, friendly reception, early check-in accommodated), making service a strong positive despite some reservation/communication issues about deposits.
Location
9.2
Consistently praised as very central and convenient (by the beach or next to stations, walking distance to sights); a few comments note Perrache is less central than Part-Dieu for some connections, but location is a major strength.
Room Quality
7.3
Rooms are often described as comfortable, big and well-equipped (fridge, sofa bed) but several guests noted hard mattress/pillows, narrow beds, some rooms noisy or with poor views and occasional ventilation/air-con issues.
Amenities
6.8
Mixed: praised items include breakfast quality, in-hall water fountains and in-room fridge; negatives include an unequipped gym, lack of vegan breakfast options and occasional missing bathroom heating.
Value for Money
7.2
Value is mixed — many find the hotel good enough for return stays, but the mandatory deposit policy (complicated refunds, non-cash requirement) and comments about needing renovation reduce perceived value.
Food and Beverage
8.5
Breakfast quality is repeatedly praised as a highlight, though limited vegan/plant-based options were noted as a drawback and some guests felt breakfast hours close early.
Overall Experience
8.7
Overall positive experiences: historic and attractive hotel, helpful staff, great location and breakfast. Noise, some room/amenity shortcomings and the deposit experience are the main detractors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Luxurious Accommodation
Mercure Lyon Centre Château Perrache offers elegant rooms with modern amenities, including a flat-screen TV and Nespresso coffee machine. Upgrade to a Privilege room for extra perks like complimentary minibar drinks.

Gastronomic Delights
Indulge in a delicious breakfast buffet featuring local delicacies, or enjoy a meal at the hotel's restaurant with a terrace. For a more intimate experience, opt for in-room dining for a small fee.

Convenient Location
Situated opposite Lyon-Perrache TGV Train Station, this 4-star hotel provides easy access to public transportation and popular attractions like Place Bellecour and Musée des Confluences. Book your stay now for a memorable experience in Lyon.

Important information:

Several public secure car parks can be found within 500 metres away from the hotel.

Some rooms can accommodate guests with reduced mobility. For more information, please contact the property directly.

The Privilege Rooms can accommodate families, up to the maximum room capacity.

Please note that a pre-authorisation will be held on the card provided.

Please note that children under 12 years old can enjoy breakfast for free.

It is essential to remind our customers that they should never click on any payment link received via WhatsAppGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Location

Guest Reviews

8
Based on 2045 reviews
Cleanliness: 7.5
Service: 8.8
Location: 9.2
Room Quality: 7.3
Amenities: 6.8
Value for Money: 7.2
Food and Beverage: 8.5
Overall Experience: 8.7
L
Lana • couple • fr
8
A great stay, a magnificent view from the balcony!
Pros:

The view is extraordinary! The apartment is big and clean. The staff is very kind. It is situated by the beach, in an animated area, and a 45-minute walk to the historical center

Cons:

The beds’ mats are hard. The honking and loud noise continues outside all night. But, that’s ok, that’s Alexandria! :)

2026-10-31 • via Nuitee
P
Pantéa • family_with_children • fr
7
2026-10-31 • via Nuitee
S
Su Sanda • couple • ae
5
Beware for deposit policy
Pros:

The room is big and comfortable as well as breakfast was amazing

Cons:

Hotel support to be inform the guest that they require deposit plus it must be from the credit card because we didnt prepare and they force to pay from the card in case we didnt have the card then how will be? We are tourist from Dubai?? Upon the check out, they cant give back the credit card slip that it is already refunded and mentioned us the card machine is not working. Then hotel staffs need to send the email that the money hadn't taken from the hotel then I need to forwarded to my bank. It is very complicated and not nice experience at all. It is not cheap deposit, they taken 50 Euro for one pe1rson for each night.

2026-10-30 • via Nuitee
D
Daniela • extended_group • it
6
Good enough to return
Pros:

Close to the station, so pretty central. Clean and beds pretty comfortable. These are, for me, the real deal breakers, the hotel overall is good enough for me!

Cons:

Pretty basic to be honest, the gym was not equipped at all, no particular amenities. The room size was pretty regular, not big, not too small. I did not like the linoleum floor in the bathroom at all, constantly sticky, not because it was dirty but because the linoleum is sticky.

2026-10-30 • via Nuitee
A
Amandine • couple • be
7
Plutôt bien pour un court séjour
Pros:

La qualité du petit déjeuner
L’accueil
Frigo en chambre

Cons:

Le bruit des travaux
À côté de la gare
Manque d’insonorisation des chambres

2026-10-28 • via Nuitee
M
Max • couple • de
9
2026-10-27 • via Nuitee
E
ERI • couple • gr
9
2026-10-27 • via Nuitee
L
leonard • family_with_children • fr
10
Pros:

Totul!

2026-10-26 • via Nuitee
L
Luigi • extended_group • be
8
Très bel hôtel et super petit déjeuner
Pros:

La qualité de la literie et le petit déjeuner

Cons:

La difficulté à trouver l’hôtel

2026-10-25 • via Nuitee
M
Maria Eugenia • couple • es
9
2026-10-23 • via Nuitee
M
Mahmoud • solo_traveller • eg
8
Pros:

Location

Cons:

There is insect in the bathroom

2026-10-23 • via Nuitee
D
Djawed • family_with_children • dz
10
2026-10-22 • via Nuitee
P
Petra • couple • cz
10
2026-10-22 • via Nuitee
P
patrick • couple • fr
7
2026-10-19 • via Nuitee
N
Nadège • solo_traveller • fr
5
Pas au niveau de standing attendu pour un 4 étoiles.
Pros:

Douche confortable ainsi que le lit mais trop étroit.

Cons:

Couloir allumé toute la nuit donc grande luminosité dans la chambre via un entrebâillement du cadre de la porte.

2026-10-19 • via Nuitee
N
Nassim • couple • dz
8
2026-10-18 • via Nuitee
J
Johan • couple • be
8
2026-10-18 • via Nuitee
P
Peter • solo_traveller • gb
9
Very central and convenient
Pros:

This is a grand old hotel which has been very nicely updated and is very comfortable. It is right by Perrache station and within walking distance of major tourist spots.

Cons:

It is worth pointing out that Lyon Part-Dieu is the main Lyon station these days. Perrache does still have some long distance services but is more regional. I understand it is due for a makeover.

2026-10-17 • via Nuitee
A
Anonyme • solo_traveller • ch
8
2026-10-16 • via Nuitee
C
Catherine • solo_traveller • ch
8
Pros:

J'ai pu avoir ma chambre plus tôt que l'heure du check-in officielle et cela a été bien agréable.
J'ai apprécié les fontaines d'eau gratuites dans les couloirs.

Cons:

Ma chambre donnait directement sur les voies de la gare, de ce fait c'était un peu bruyant à mon goût et la vue n'était pas des meilleures.

2026-10-15 • via Nuitee