Holiday Inn Express Hotel & Suites Louisville East by IHG

Hotels
Holiday Inn Express
9 (163 reviews)
1620 Alliant Ave, Louisville, Kentucky, 40299 , Louisville , US

Facilities

Free breakfast
Fitness facilities
Express check-out
Free WiFi
Swimming pool
24-hour front desk
Express check-in/check-out
Fitness facilities
ATM/banking
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Good amenities
Cons:
Occasional issues with room quality
Unmet expectations in certain areas

Categories

Cleanliness
8.39
Mixed reviews; while many mentioned cleanliness positively, one review noted stains and a neglected appearance.
Service
9.36
Staff is frequently described as friendly and helpful.
Location
9.4
Several reviews highlighted safe and quiet surroundings, along with nearby restaurants.
Room Quality
8.35
Some dissatisfaction noted regarding the condition of the rooms, especially in one outlier review.
Amenities
9.38
Positive mentions of the pool and jacuzzi, enhancing the overall experience.
Value for Money
8.34
General agreement that the hotel is a good value, but some expect more for the price paid.
Food and Beverage
9.39
Breakfast was specifically praised, indicating a positive experience.
Overall Experience
9.36
Overall positive experiences with some expressed concerns about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:53

Property Description

Recreational Amenities: Make a splash in the indoor pool or break a sweat in the fitness center.
Dining Options: Indulge in delicious meals at the on-site restaurant or grab a quick snack at the snack bar/deli.
Convenient Location: Situated in Jeffersontown, the hotel is just minutes away from Southeast Christian Church and Bluegrass Indoor Karting.

To book your stay at Holiday Inn Express Hotel & Suites Louisville East, an IHG Hotel, visit our website now!

Important information:

  • Pool access available from 10 AM to 10 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

9
Based on 163 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
J
Jessica family_with_children us
10
Pros:

Location

Cons:

Na

2026-05-29 via Nuitee
C
Clinton solo_traveller us
5
2026-05-26 via Nuitee
E
Eric family_with_children us
10
Excellent stay and will definitely return.
Pros:

The location was right off the highway that I needed to take to Lexington. The daily breakfast options were outstanding and I picked up a good cup of coffee on the way out! Overall, it was a wonderful stay!

2026-05-12 via Nuitee
S
Steven couple us
8
2026-04-29 via Nuitee
S
Sarah solo_traveller us
10
Pros:

The pool and the staff was friendly

Cons:

There was so many people at the pool you couldn't enjoy yourself

2026-04-27 via Nuitee
M
Mike family_with_children us
7
Pros:

Free breakfast was good. Good location with easy access to highway.

Cons:

Overall cleanliness of the room could have been better. Everything looks pretty good but once you are in it you can tell it needs attention. Mostly the bathroom I would say. Cracks and not great paint work.

2026-04-13 via Nuitee
M
Michelle family_with_children us
9
2026-04-07 via Nuitee
C
Cynyhia family_with_children us
8
2026-04-06 via Nuitee
A
Alisha family_with_children us
9
stayed here for a basketball tournament arrive at 9:40PM and let by 8:00 the next morning
Pros:

the location, cleanliness of room,

Cons:

So at 8:00am the lady working the breakfast shut down pancake machine- Breakfast was not over until 10am {So I had to go out and buy breakfast due to this. {The pancake machine was not tore up, she just refused to put a new bag of the pancake mix in machine.}

The pool closed at 10 pm and our basketball team was looking forward to swimming.

2026-04-05 via Nuitee
K
Kimberly family_with_children us
9
2026-04-04 via Nuitee
J
Julie couple us
10
Comfortable and Relaxed
Pros:

Location was great hotel was very clean
The staff was very Pleasant.
Everything was great.

2026-03-29 via Nuitee
T
Taylor solo_traveller us
10
2026-03-27 via Nuitee
E
EVERETTE couple us
9
2026-03-24 via Nuitee
B
brittaney couple us
10
2026-03-23 via Nuitee
M
Mariah couple us
10
2026-03-17 via Nuitee
J
joelcY318EG Family
10
Professional Staff
Pros:

Friendly, and cordial staff made the stay enjoyable.

2026-03-16 via Tripadvisor
S
Saylor family_with_children us
8
2026-03-10 via Nuitee
G
Gary solo_traveller us
10
2026-03-06 via Nuitee
G
Gamblin family_with_children us
5
Pros:

Close by venue

Cons:

Breakfast was ok.

2026-02-26 via Nuitee
M
Mitchell family_with_children us
10
2026-02-24 via Nuitee