ANA Crowne Plaza Chitose by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.3 (1338 reviews)
Hokuei 2-2-1 , Chitose , jp
+81 123-22-2311

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great breakfast
Clean rooms
Good location
Friendly staff
Cons:
Staff unenthusiastic
Noise issues
Overpriced room

Categories

Cleanliness
8.01
Room cleanliness mentioned positively, but some complaints about noise and request for items.
Service
8.48
Generally good service, though there was a notable lack of enthusiasm from desk staff.
Location
8.52
Convenient location near transportation and amenities.
Room Quality
8.27
Rooms are spacious and clean but could use some updates.
Amenities
8.2
Good amenities but some delays and issues with certain facilities.
Value for Money
7.96
Overcharged room but overall satisfaction with amenities.
Food and Beverage
8.71
Breakfast and dining options praised for quality.
Overall Experience
8.28
Average experience aligns well with expected standards for this rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:56

Property Description

Luxurious Accommodation
Experience comfort and convenience at ANA Crowne Plaza Chitose, located just a short walk from Chitose Train Station. The air-conditioned rooms offer free internet access and private bathrooms, ensuring a relaxing stay.

Dining and Entertainment
Indulge in a culinary journey at the hotel's various restaurants, including the renowned sushi restaurant Fujihana and the cozy Astral Bar with stunning city views. Unwind in the karaoke room or explore nearby attractions like Grace Wine Chitose Winery.

Convenience and Leisure
With amenities like a hair and beauty salon, gift shop, and bicycle rental, ANA Crowne Plaza Chitose caters to all your needs. Take advantage of the airport shuttle service to Chitose Airport and explore the 30 golf courses within a short drive.

Book now for a delightful stay at ANA Crowne Plaza Chitose and create unforgettable memories.

Important information:

Please kindly note that the airport shuttle is suspended until further notice.

Nonsmoking rooms can be requested at time of booking, but availability is not guaranteed.Guests under the age of 18 can only check in with a parent or official guardian.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Location

Guest Reviews

8.3
Based on 1338 reviews
Cleanliness: 8.01
Service: 8.48
Location: 8.52
Room Quality: 8.27
Amenities: 8.2
Value for Money: 7.96
Food and Beverage: 8.71
Overall Experience: 8.28
H
HuiChing • couple • tw
10
2026-08-26 • via Nuitee
A
Alessandro • solo_traveller • it
10
2026-08-24 • via Nuitee
M
mikie • solo_traveller • jp
8
2026-08-22 • via Nuitee
M
MING FENG • family_with_children • tw
8
Cons:

沒有桑拿

2026-08-19 • via Nuitee
V
Vickie Shen • solo_traveller • us
9
2026-08-19 • via Nuitee
Y
Yayoi • couple • jp
10
2026-08-17 • via Nuitee
W
Wen Chieh Lin • solo_traveller • tw
10
Pros:

很棒的飯店，這次我們四人選擇住宿兩間雙床雙人房，舒適的床墊讓每位家人都能得以放鬆的休息睡眠，飯店體貼的幫我們安排兩間相通的房間讓我們家人可以渡過快樂的時光。

Cons:

無可挑剔

2026-08-16 • via Nuitee
L
Ling-Yun • family_with_children • tw
8
Pros:

Very close to the airport. Less than 3000 yen to go to the airport by taxi. Big shopping malls in walking distance.

Cons:

Not many plugs! You can't even charge your phone while lying in bed.

2026-08-15 • via Nuitee
경표 • solo_traveller • kr
9
Pros:

호텔도 시설은 괜찮았고 조식은 훌륭했습니다. 호텔 주변 식당도 많아 여러모로 편리했습니다.

2026-08-11 • via Nuitee
I
Ikuko • solo_traveller • jp
9
Pros:

予約時の対応が丁寧で気持ちよく宿泊できました｡

Cons:

駐車場はほぼ満車状態でちょっと焦りました．第二駐車場とかあるのでしょうか。

2026-08-09 • via Nuitee
W
Worapat • couple • th
10
2026-08-06 • via Nuitee
U
umoon • solo_traveller • jp
7
2026-08-03 • via Nuitee
G
Gillian • solo_traveller • gb
10
Fantastic staff, ever helpful.
2026-08-02 • via Nuitee
Y
YASUNORI • solo_traveller • fr
6
値段の割に部屋が広い
Pros:

値段の割に部屋が広く、ホテル内にコンビニもあって良かったです。

Cons:

枕元にコンセントがなかったのが不満です。

2026-08-02 • via Nuitee
B
BURUCE C2 • solo_traveller • tw
9
Pros:

電梯非常快。飯店大廳相當漂亮。
裡頭還有全家便利商店。房間也有雨傘。
剛好遇到下大雨。真的幫了大忙

但是感覺門禁管制有點隨便。
至少要刷房卡上去會比較安全

Cons:

沒有提供微波爐。

2026-07-23 • via Nuitee
K
Krisada • extended_group • th
7
2026-07-23 • via Nuitee
Y
YUYA • solo_traveller • jp
9
Pros:

部屋内とても綺麗で浴室も広くとても快適でした。周辺の飲食店へのアクセスもよくランチ･ディナーともにお店探しに困らない点もいいと思います。

2026-07-22 • via Nuitee
W
WAKANA • extended_group • jp
5
普通
Pros:

空港に近くてアクセスが良い
ビュッフェで少し北海道を感じた

Cons:

布団に毛が付いていた・変な匂いがした
複数人で泊まると使えるコンセントが少なかった
1日目部屋の電気を消すと、充電が出来なくなった

2026-07-20 • via Nuitee
J
Jeni • family_with_children • us
7
Overall it is a convenient place to stay when you are heading to or from chitose airport
Pros:

I liked the location of the hotel. It was near the Aeon Shopping Mall and had access to many food places. Their Family Mart inside the hotel that stays open late is also extremely convenient.

Cons:

I requested and paid for a room for 3 people, but I had to argue with the staff to get bedding for the couch bed

2026-07-20 • via Nuitee
D
David • extended_group • il
10
Pros:

Great hotel. Perfect hospitality

2026-07-19 • via Nuitee