Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good breakfast
Cons:
Cleanliness issues
Noise from other guests

Categories

Cleanliness
7.21
Some cleanliness issues reported, such as hairs in the bathroom.
Service
8.58
Staff are frequently mentioned as friendly and helpful.
Location
8.72
Multiple mentions of excellent location near Sapporo Station.
Room Quality
7.47
Some reports of small rooms, but generally clean.
Amenities
8.2
Good amenities including a gym, shops, and restaurants.
Value for Money
7.76
Overall considered good value based on pricing and service.
Food and Beverage
8.71
Breakfasts are consistently praised for quality.
Overall Experience
8.18
Overall positive experiences despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:08

Property Description

Luxurious Accommodation
Located just a minute's walk from Sapporo Subway Station Exit 21, ANA Crowne Plaza Hotel Sapporo offers air-conditioned rooms with flat-screen TVs, extra long beds, and relaxing amenities in the bathrooms. Pamper yourself with aromatherapy oils and eye masks provided for your comfort.

Dining Options
Indulge in a culinary experience with 6 dining options, including a teppanyaki restaurant. Enjoy buffet dishes with local specialties or Japanese set menus for breakfast, and savor hot beverages and original cakes at the cafe. Unwind with drinks while taking in stunning city skyline views at the bar.

Relaxation and Recreation
Take advantage of the relaxation and massage salon, fitness center, and complete shopping arcade during your stay. Parking is available for your convenience, and guests can enjoy complimentary use of the fitness center. Book your stay at ANA Crowne Plaza Hotel Sapporo for a memorable experience.

Important information:

Please note that an extra bed can not be provided in
- Standard Double Room
- Deluxe Double Room
- Standard Single Room
- Superior Queen/Twin Room

When a cancellation fee is charged, the guest will receive an invoice, which should be paid through a bank transfer. Please note that credit cards cannot be used to pay this fee.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 2000 per day.

Location

Guest Reviews

8.1
Based on 1186 reviews
Cleanliness: 7.21
Service: 8.58
Location: 8.72
Room Quality: 7.47
Amenities: 8.2
Value for Money: 7.76
Food and Beverage: 8.71
Overall Experience: 8.18
Y
Yibo • family_with_children • cn
8
交通便利、早餐超赞，只是房间窗户不能打开通风。
Pros:

地理位置优越，离JR札幌站步行仅7分钟；
早餐非常赞，有西餐、和食2个餐厅，和食餐厅的早餐非常丰富，量也充分；
唯一不太可心的是房间的窗户不能打开通分。

Cons:

房间的窗户需能打开通风。

2026-07-22 • via Nuitee
Y
YUKO • couple • jp
10
グッド
Pros:

チェックイン前乗る時間にもかかわらず
部屋に入らせてくれた。
静か

Cons:

ユニットバス

2026-07-20 • via Nuitee
齊藤 • family_with_children • jp
8
満足
Pros:

周辺の社会資源が豊富で利便性が高い

2026-07-18 • via Nuitee
B
Byungmin • extended_group • kr
10
2026-07-18 • via Nuitee
R
Risako • extended_group • jp
8
観光しやすいホテル
Pros:

朝食が種類も多く、とてもよかった。
く

Cons:

特に無し

2026-07-18 • via Nuitee
H
HAMAD • solo_traveller • kw
6
Pros:

The room size is decent for 1 person

Cons:

The location is not that great as the nearest station is 8-10 min walk
Breakfast buffet option is very limited and not a lot of dishes suitable for me
The bathroom is very small and old
The room interior is old as well

2026-07-17 • via Nuitee
S
shigeru • couple • jp
3
Cons:

部屋が狭い。

2026-07-13 • via Nuitee
T
Tomiki • solo_traveller • jp
8
2026-07-12 • via Nuitee
A
Apipol • couple • th
10
Overall is good
Pros:

Good service, room cleaning, hotel is near Sapporo station.

Cons:

No

2026-07-12 • via Nuitee
N
nao • couple • jp
9
快適でした‼︎
Pros:

駅から近い。
コンビニがある。
対応が丁寧。

Cons:

特になし。

2026-07-10 • via Nuitee
T
Tsai-hsin • solo_traveller • tw
10
Pros:

位置（飯店門口就有機場公車，這是第一站，一定有位置，只是搭公車的話，時間要抓寬鬆一點，公車要繞，也可遇到塞車，差點就趕不及飛機）
早餐（雖然不多，但是什麼都有，也很好吃）

Cons:

無

2026-07-07 • via Nuitee
K
kazuo • couple • jp
7
良かった‼️
Pros:

水のサーバーが廊下に有り、氷は、フロントに連絡すれば、部屋に持って来てくれる。ホテルの下のコンビニから、全て(ゆうバつくを含む)の宅急便が出せる。市の案内が、的確に出来る。

Cons:

特になし。

2026-07-06 • via Nuitee
K
Knut • couple • de
7
2026-07-05 • via Nuitee
Y
YAMASHITA • solo_traveller • jp
9
また泊まりにきます
Pros:

清潔感があり、静かで過ごしやすかったところ。朝食の内容（ブッフェにするか、ルームサービスにするか、など）も親身に相談に乗ってもらい、助かりました

Cons:

室内のエアコンの温度設定の仕方がわからず、オンかオフでしか調整できなかったこと

2026-07-05 • via Nuitee
L
Liming • family_with_children • tw
7
床鋪枕頭舒適可以得到良好休息，離百貨公司很近，購物方便，往機場的巴士就在飯店樓下，很方便。
Pros:

床鋪枕頭很舒服

Cons:

這次跟家人入住使用兩件房，其中一件房有潮濕異味。

2026-07-04 • via Nuitee
H
HSIU HSUAN • solo_traveller • tw
10
Pros:

機場有巴士到飯店門口太讚了，不用拖著行李走

2026-07-03 • via Nuitee
S
Stanley • solo_traveller • tw
10
2026-07-02 • via Nuitee
S
Stanley • solo_traveller • tw
10
2026-07-02 • via Nuitee
K
kumiko • family_with_children • jp
8
まあまあ良かった！
Pros:

朝食のオムレツが美味しかった！
スタッフの対応も良かった！

Cons:

3泊4日の家族旅行でしたが、最後のANAホテルの部屋が一番狭かった！
もう少し移動スペースがあると良かった！
他の面では満足です。

2026-07-02 • via Nuitee
N
Noriko • solo_traveller • jp
10
2026-07-02 • via Nuitee