Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good breakfast
Cons:
Cleanliness issues
Noise from other guests

Categories

Cleanliness
7.21
Some cleanliness issues reported, such as hairs in the bathroom.
Service
8.58
Staff are frequently mentioned as friendly and helpful.
Location
8.72
Multiple mentions of excellent location near Sapporo Station.
Room Quality
7.47
Some reports of small rooms, but generally clean.
Amenities
8.2
Good amenities including a gym, shops, and restaurants.
Value for Money
7.76
Overall considered good value based on pricing and service.
Food and Beverage
8.71
Breakfasts are consistently praised for quality.
Overall Experience
8.18
Overall positive experiences despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:08

Property Description

Luxurious Accommodation
Located just a minute's walk from Sapporo Subway Station Exit 21, ANA Crowne Plaza Hotel Sapporo offers air-conditioned rooms with flat-screen TVs, extra long beds, and relaxing amenities in the bathrooms. Pamper yourself with aromatherapy oils and eye masks provided for your comfort.

Dining Options
Indulge in a culinary experience with 6 dining options, including a teppanyaki restaurant. Enjoy buffet dishes with local specialties or Japanese set menus for breakfast, and savor hot beverages and original cakes at the cafe. Unwind with drinks while taking in stunning city skyline views at the bar.

Relaxation and Recreation
Take advantage of the relaxation and massage salon, fitness center, and complete shopping arcade during your stay. Parking is available for your convenience, and guests can enjoy complimentary use of the fitness center. Book your stay at ANA Crowne Plaza Hotel Sapporo for a memorable experience.

Important information:

Please note that an extra bed can not be provided in
- Standard Double Room
- Deluxe Double Room
- Standard Single Room
- Superior Queen/Twin Room

When a cancellation fee is charged, the guest will receive an invoice, which should be paid through a bank transfer. Please note that credit cards cannot be used to pay this fee.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 2000 per day.

Location

Guest Reviews

8.1
Based on 1143 reviews
Cleanliness: 7.21
Service: 8.58
Location: 8.72
Room Quality: 7.47
Amenities: 8.2
Value for Money: 7.76
Food and Beverage: 8.71
Overall Experience: 8.18
和昌 • solo_traveller • jp
8
2026-05-22 • via Nuitee
Y
Yumi • solo_traveller • jp
7
2026-05-21 • via Nuitee
C
ChingWeiWu • couple • tw
7
Pros:

喜歡飯店1樓就有一間小型超商，免走到室外；寒冷氣溫的札幌，是一個優秀的選擇。 飯店門口出去1分鐘就可以抵達地下街入口，通往旅遊所需的大眾運輸搭乘地點都是很方便的優勢。

Cons:

沒有自助洗衣設施，需要洗衣服時候就只付費能請飯店代為送洗，價格就高。

2026-05-21 • via Nuitee
M
Manabu • couple • jp
7
良くも悪くも期待（予想）通り
Pros:

フロントの対応がしっかりていて、毎日の部屋の掃除も行き届いていた。この辺りは一流ホテルの矜持を感じる。

Cons:

残念ながら設備が古くなっているのが否めない。

2026-05-21 • via Nuitee
C
CHIKAKO • couple • jp
9
選んで良かったです
Pros:

札幌駅から近いのでとても便利。朝食がとても良かった。朝からライブキッチンは気分が上がりました。

Cons:

特に無し

2026-05-19 • via Nuitee
S
SHIGETO • couple • jp
8
2026-05-19 • via Nuitee
S
Susumu • solo_traveller • jp
10
おもてなし抜群
Pros:

スタッフの心温まる対応がすばらしい。

Cons:

特になし。

2026-05-18 • via Nuitee
Y
yoshimasa • family_with_children • jp
8
ゆっくり過ごせました
Pros:

清潔

Cons:

なし

2026-05-17 • via Nuitee
Y
YOUKO • solo_traveller • jp
10
Pros:

ツインの部屋を２部屋予約していた。宿泊数も違ったのに、となりの部屋にしていただけてとても嬉しかった。

朝食の種類がたくさんあり、見てるだけでも楽しめるくらいだった。

Cons:

朝食に関して欲をいえば、お肉系がもう少しあれば嬉しいですが、他の料理が美味しいのであまり気にはならないかもです。

2026-05-17 • via Nuitee
M
MANABU • solo_traveller • jp
9
期待通りでした
Pros:

綺麗さと落ち着き

Cons:

アメニティが少なくなった

2026-05-16 • via Nuitee
M
muramatsu • solo_traveller • jp
9
是非また泊まりたいです
Pros:

部屋も清潔
ウォーターサーバも無料で助かりました
スタッフの方々も他のホテルよりも
やっぱり一段上でした

Cons:

残念なのは
部屋のコーヒーがインスタントだった事、最近ほとんどの方は飲まないと思います

グラスが生臭い
食洗機で他の食器と洗われます

2026-05-15 • via Nuitee
J
Joe • family_with_children • th
7
2026-05-14 • via Nuitee
S
Salil • extended_group • in
8
Excellent location , very polite staff , value for money
Pros:

We did not have breakfast at the hotel

Cons:

Room size is small . We booked room for three adults but room was too cramped up .

2026-05-14 • via Nuitee
K
Kota • couple • jp
8
2026-05-13 • via Nuitee
P
Pratama • solo_traveller • jp
9
Pros:

Even not a new building, the bed is very clean and very comfortable. I have back ache but it did not ache when i slept there . Usually i always worry about the stain on the bed and pillow at the hotel but i checked and see no stain on the pillow so i definetely will come again if we go to sapporo.

Cons:

The lighting on room and toilet is bit dark but still acceptable. The bathroom's ceiling and upper part have some black stain but not really bad.

2026-05-13 • via Nuitee
K
Kristine • extended_group • th
7
2026-05-12 • via Nuitee
J
Jeron • solo_traveller • tw
10
2026-05-12 • via Nuitee
T
Tsai-hsin • solo_traveller • tw
10
2026-05-07 • via Nuitee
A
atsuko • family_with_children • jp
8
サービス充実で良かった
Pros:

サービスが充実していて、蒸しじゃがイモが無料で頂けて
美味しかったです😊
子供へのガラポンも500円ぶんお土産券やお菓子など
嬉しい商品でした！
また泊まりたいです。

Cons:

ソープ類の香りが好みではなかった

2026-05-07 • via Nuitee
K
Kyota • couple • jp
10
2026-05-06 • via Nuitee