Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good breakfast
Cons:
Cleanliness issues
Noise from other guests

Categories

Cleanliness
7.21
Some cleanliness issues reported, such as hairs in the bathroom.
Service
8.58
Staff are frequently mentioned as friendly and helpful.
Location
8.72
Multiple mentions of excellent location near Sapporo Station.
Room Quality
7.47
Some reports of small rooms, but generally clean.
Amenities
8.2
Good amenities including a gym, shops, and restaurants.
Value for Money
7.76
Overall considered good value based on pricing and service.
Food and Beverage
8.71
Breakfasts are consistently praised for quality.
Overall Experience
8.18
Overall positive experiences despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:08

Property Description

Luxurious Accommodation
Located just a minute's walk from Sapporo Subway Station Exit 21, ANA Crowne Plaza Hotel Sapporo offers air-conditioned rooms with flat-screen TVs, extra long beds, and relaxing amenities in the bathrooms. Pamper yourself with aromatherapy oils and eye masks provided for your comfort.

Dining Options
Indulge in a culinary experience with 6 dining options, including a teppanyaki restaurant. Enjoy buffet dishes with local specialties or Japanese set menus for breakfast, and savor hot beverages and original cakes at the cafe. Unwind with drinks while taking in stunning city skyline views at the bar.

Relaxation and Recreation
Take advantage of the relaxation and massage salon, fitness center, and complete shopping arcade during your stay. Parking is available for your convenience, and guests can enjoy complimentary use of the fitness center. Book your stay at ANA Crowne Plaza Hotel Sapporo for a memorable experience.

Important information:

Please note that an extra bed can not be provided in
- Standard Double Room
- Deluxe Double Room
- Standard Single Room
- Superior Queen/Twin Room

When a cancellation fee is charged, the guest will receive an invoice, which should be paid through a bank transfer. Please note that credit cards cannot be used to pay this fee.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 2000 per day.

Location

Guest Reviews

8.1
Based on 1173 reviews
Cleanliness: 7.21
Service: 8.58
Location: 8.72
Room Quality: 7.47
Amenities: 8.2
Value for Money: 7.76
Food and Beverage: 8.71
Overall Experience: 8.18
L
Liming • family_with_children • tw
7
床鋪枕頭舒適可以得到良好休息，離百貨公司很近，購物方便，往機場的巴士就在飯店樓下，很方便。
Pros:

床鋪枕頭很舒服

Cons:

這次跟家人入住使用兩件房，其中一件房有潮濕異味。

2026-07-04 • via Nuitee
H
HSIU HSUAN • solo_traveller • tw
10
Pros:

機場有巴士到飯店門口太讚了，不用拖著行李走

2026-07-03 • via Nuitee
S
Stanley • solo_traveller • tw
10
2026-07-02 • via Nuitee
N
Noriko • solo_traveller • jp
10
2026-07-02 • via Nuitee
S
Stanley • solo_traveller • tw
10
2026-07-02 • via Nuitee
K
kumiko • family_with_children • jp
8
まあまあ良かった！
Pros:

朝食のオムレツが美味しかった！
スタッフの対応も良かった！

Cons:

3泊4日の家族旅行でしたが、最後のANAホテルの部屋が一番狭かった！
もう少し移動スペースがあると良かった！
他の面では満足です。

2026-07-02 • via Nuitee
F
Franco • couple • id
8
Pros:

Room bigger than average room in Japan

2026-06-29 • via Nuitee
M
motoki • couple • jp
10
2026-06-28 • via Nuitee
Y
Yoko • couple • jp
8
ホテルステイを楽しめた。
Pros:

清潔

Cons:

床から振動が強くあった。空調施設のように感じた。

2026-06-25 • via Nuitee
三代子 • couple • jp
9
スタッフの対応がとつも良い。満足です。
Pros:

宅配便で送ったスーツケースと当日預けておいたお土産を部屋まで運んでくれていたことたいへんありがたく思いました。

Cons:

シャワーの水圧が弱い。

2026-06-25 • via Nuitee
高井 • solo_traveller • jp
8
2026-06-23 • via Nuitee
K
Kitanaka • solo_traveller • jp
3
Pros:

清潔でスタッフの皆さんの対応も丁寧で良かったです。

Cons:

4人でツインルームを2部屋予約していたが、チェックインの際、1人用と3人用を用意していると言われた。幸い1人用も2人で泊まれたが、3人用はベッドが3台で非常に狭く不快でした。

2026-06-23 • via Nuitee
Z
ZIHUA • couple • cn
8
2026-06-19 • via Nuitee
K
Kana • solo_traveller • jp
10
大満足です！
Pros:

朝食会場が2種類あって素晴らしい！

Cons:

とくにありません

2026-06-16 • via Nuitee
Y
yuki • solo_traveller • jp
8
2026-06-16 • via Nuitee
N
NORIKO • couple • jp
8
2026-06-15 • via Nuitee
L
LING-YI • extended_group • tw
8
2026-06-15 • via Nuitee
O
Osamu • solo_traveller • jp
7
2026-06-14 • via Nuitee
L
LIAO • solo_traveller • tw
10
2026-06-11 • via Nuitee
智佐 • extended_group • jp
7
2026-06-09 • via Nuitee