SpringHill Suites Hartford Airport/Windsor Locks

Hotels
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SpringHill Suites
8.7 (542 reviews)
225 Ella Grasso Turnpike , Windsor Locks , US

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Children allowed

Facilities

Fitness facilities
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
Laundry
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Review Highlights

Pros:
Close to airport / excellent location
Friendly, courteous and attentive staff
Clean and comfortable rooms / very comfortable beds
Strong breakfast offering
Shuttle service and well-equipped gym
Cons:
Isolated severe cleanliness issue (room smelled like 'wet dog')
Some rooms smaller or misleading relative to photos
Sliding glass bathroom doors are bright at night
Occasional banging/clanging noise during night
Breakfast start time not early enough for very early flights; occasional missing water in rooms

Categories

Cleanliness
7.5
Mixed reports: several guests called rooms and property 'very clean' and 'neat', but one strong negative report described a room and hotel smelling like a 'wet dog' and being dirty; occasional notes about inconsistent room servicing.
Service
9.5
Generally excellent: multiple mentions of courteous, friendly and attentive staff, with front desk praised as exceptional; isolated report of an unhelpful attendant but overall service is a strength.
Location
9.5
Consistently positive: repeatedly noted as close to the airport, convenient for flights and surrounded by restaurants; many guests cited the location as a primary benefit.
Room Quality
8
Mixed: many guests reported spacious, comfortable rooms and very comfortable beds, but others complained of small/misleading 'suite' sizes, disruptive banging noises, a lingering smell in some rooms, and bright sliding glass bathroom doors.
Amenities
9
Strong amenities: frequent praise for breakfast, shuttle service and a well-equipped gym; minor issues noted such as breakfast start time for early departures and occasional lack of water in rooms.
Value for Money
7.5
Mixed perceptions: some guests felt the price was reasonable, but others found rooms overpriced or photos misleading for the advertised 'suite'.
Food and Beverage
9
Positive: breakfasts described as very good and exceptional by multiple reviewers; one operational timing issue for very early departures but overall strong food/breakfast experience.
Overall Experience
9.6
Overall positive stays for most guests — comfortable, convenient and restful — despite a few notable negative incidents (notably a severely dirty/smelly room for one guest); most feedback leans favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:38

Property Description

Convenient Location near Bradley Airport

Spacious Suites with Kitchenettes

Indoor Pool and Free Wi-Fi

Experience comfort and convenience at SpringHill Suites Hartford Airport/Windsor Locks. Our hotel, located less than a mile from Bradley International Airport, offers spacious suites with kitchenettes and a cozy seating area. Relax by the indoor pool or stay connected with free Wi-Fi throughout the hotel. Start your day with a delicious American breakfast buffet and enjoy complimentary coffee in the lobby. Explore nearby attractions like the Naismith Basketball Hall of Fame, just a short drive away. Book now for a delightful stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Location

Guest Reviews

8.7
Based on 542 reviews
Cleanliness: 7.5
Service: 9.5
Location: 9.5
Room Quality: 8
Amenities: 9
Value for Money: 7.5
Food and Beverage: 9
Overall Experience: 9.6
T
tracy • couple • us
10
Pros:

Close to airport, Dunkin Donuts😊

Cons:

Breakfast didn't look great, but we didn't taste it though. Coffee was great!

2026-09-19 • via Nuitee
D
Donna • solo_traveller • us
10
My stay was comfortable, quiet, clean and enjoysble
Pros:

Quiet

Cons:

N/A

2026-09-18 • via Nuitee
C
Christopher • solo_traveller • us
10
Pros:

The staff were exceptionally helpful and very pleasant. I truly enjoyed mu stay.

2026-09-13 • via Nuitee
C
Callahan • couple • us
7
2026-09-01 • via Nuitee
C
Callahan • couple • us
8
We only stayed one night each way on a trip to New Hampshire. It was more than adequate
Pros:

The location was accessible for our trip. There were many options for meals the staff were friendly and accommodating

Cons:

The toilets were too low and the seats wiggled making for a very unstable situation. The sofa was very uncomfortable

2026-09-01 • via Nuitee
A
Anne • couple • us
10
2026-08-28 • via Nuitee
D
DougR1 • solo_traveller • us
7
Pros:

1 bedroom suite felt spacious and the room had been updated.

Cons:

Beds were soft and could use replacement. Pillows all were very soft, with no support. Pool was under repair. Had to switch rooms because of an overwhelming bad smell.

2026-08-27 • via Nuitee
N
Nadine • solo_traveller • us
10
2026-08-24 • via Nuitee
R
Ruth • family_with_children • jp
9
Comfortable and sufficient.
Pros:

We were provided with the type of room we needed

Cons:

Nothing special. No problem. Comfortable but too brief due to airline regulations 😖

2026-08-23 • via Nuitee
V
Victoria • couple • us
8
Pros:

Very nice

2026-08-23 • via Nuitee
P
Peter • solo_traveller • de
4
Hier kann man übernachten, wenn man nichts anderes findet
Pros:

Das Bett war ganz bequem

Cons:

Fenster im Zimmer sind generell nicht zu öffnen, Zimmerservice gibt es nur jeden zweiten Tag, das Frühstück war absolutes Minimumniveau und von gesund ganz weit entfernt

2026-08-21 • via Nuitee
R
Rochelle • solo_traveller • us
9
Good place to stay around Bradley Airport.
Pros:

Very large and comfortable room. Bed was excellent. Soft towels and great linens. Breakfast was surprisingly good - bacon, sausage, really scrambled eggs, fresh fruit; coffee and tea available 24 hours.

Cons:

A bit pricey.

2026-08-20 • via Nuitee
T
Thomas • couple • us
9
Good value for the money and good location
Pros:

Clean, great breakfast and coffee.

Cons:

Indoor pool isn’t heated. No hot tub.

2026-08-16 • via Nuitee
A
Abena • family_with_children • gb
10
2026-08-14 • via Nuitee
B
Benjamin • extended_group • us
8
2026-08-10 • via Nuitee
B
Bonnie • couple • us
10
2026-08-09 • via Nuitee
W
William • couple • us
7
2026-08-06 • via Nuitee
S
Sherry • couple • us
2
Do NOT waste your money at this outdated, old, dirty, dingy hotel.
Pros:

Absolutely nothing

Cons:

This is an airport MARRIOTT! Deceptive description on Booking!
Old, dingy, dirty, rude staff, room smelled like a wet dog! Was afraid to take my shoes off! HORRIBLE smell throughout the entire hotel, but the room I stayed in was disgusting.
When we checked in I went back to the desk and told the attendant that the condition of the room was awful and that it smelled like a wet dog, to which he preceded to tell me that since I booked with Booking.com there was nothing he could do but spray the room with a can of deodorizer. Which he did and it then smelled like deodorizer AND wet dog.
The entire hotel was awful.

2026-07-19 • via Nuitee
D
Diego • solo_traveller • us
7
2026-07-18 • via Nuitee
G
GERALD KRISTIAN • solo_traveller • ph
10
Pros:

Large room, clean, near the airport and a lot of restaurants around it

Cons:

Nothing that I can think of

2026-07-15 • via Nuitee