Donatello Hotel

Hotels
•
Independent
8.8 (3137 reviews)
Sheikh Zayed Road, Al Barsha 1, Near Mall of the Emirates, Dubai, 24948 , Dubai , AE
+971 4 340 9040

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Facilities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Free beach shuttle
Health club
Free WiFi
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Hospitable staff
Great location
Cons:
Poor cleanliness
Noise issues

Categories

Cleanliness
8.33
Rooms were not cleaned well; issues mentioned include hair drier not working and unrefilled items.
Service
9.5
Staff were good and hospitable; many positive mentions of the staff's helpfulness.
Location
9.54
Great location; close to metro and key attractions, several positive mentions.
Room Quality
7.99
Rooms have issues like being old and uncomfortable beds; some guests reported on lack of maintenance.
Amenities
8.52
Amenities received mixed feedback, issues with the spa.
Value for Money
8.98
Generally considered good value based on various reviews.
Food and Beverage
8.03
Breakfast noted as not special; some dissatisfaction with the options offered.
Overall Experience
9.5
Many guests stated positive overall experiences with the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:17

Property Description

Luxurious Spa and Recreational Amenities

Indulge in massages, body treatments, and facials at the spa, or unwind at the health club, outdoor pool, and sauna for a rejuvenating experience.

Dining and Entertainment Options

Choose from 2 restaurants, a poolside bar, and 3 bars/lounges for delectable meals and refreshing drinks. Enjoy 24-hour room service and a coffee shop/cafe for added convenience.

Convenient Location and Event Spaces

With a beach shuttle for easy access to the sand, a 24-hour business center, and event spaces totaling 1100 square feet, this hotel in Al Barsha is perfect for business and leisure travelers alike.

Book your stay at Donatello Hotel for a blend of relaxation and convenience near Mall of the Emirates and other top attractions in Dubai!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.8
Based on 3137 reviews
Cleanliness: 8.33
Service: 9.5
Location: 9.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.98
Food and Beverage: 8.03
Overall Experience: 9.5
العمراني • solo_traveller • om
10
Pros:

كانت تجربه جيده، وأخص الموظفه امل من الهند كانت رائعه في التعامل واميل ايضا

Cons:

كل شي جيد

2026-07-25 • via Nuitee
F
Faizan • solo_traveller • ae
10
Pros:

Staff and also the room which I got it’s awesome n about the location everything is near n agin I talk about the staff it’s awesome there is a guy which name is Amal it’s really good and respectful person and helpful person honestly, I read him 10 to 10 such amazing guy

2026-07-25 • via Nuitee
O
Oumaima • solo_traveller • ae
10
Pros:

Very calm and staff are very kind and helpful
Thanks to ELLA 🤍

2026-07-25 • via Nuitee
D
Deni • couple • de
10
2026-07-25 • via Nuitee
A
alaa • couple • ae
10
It was nice night and Alhamdullah I slept well
Pros:

I like name of Hotel Donatello wow so nice
Receptionist was so professional mr. Amal and ms. Ella
Thank you so much

Cons:

Nothing form my side

2026-07-24 • via Nuitee
S
Samee • solo_traveller • sa
3
2026-07-24 • via Nuitee
J
Jahanzaib • solo_traveller • ae
10
2026-07-23 • via Nuitee
F
Francis • couple • gh
10
we actually booked this place for our wedding and honeymoon and we loved every second of our stay. and Ella’s customer s
Pros:

we actually booked this place for our wedding and honeymoon and we loved every second of our stay. and Ella’s customer service was top tier

2026-07-23 • via Nuitee
H
Hasanka • solo_traveller • ae
10
Pros:

Good room size and location
Fast check in and checkout
Espcial thanks to Ali and Ella

2026-07-22 • via Nuitee
V
Vladimir • solo_traveller • ru
4
Старый отель
Pros:

Ничего

Cons:

Очень грязно и не комфортно, кофе и чай с просроченными сроками годности! Апгрейдить номера ужасен! В первую ночь поселили в номер для людей с ограниченными возможностями, который расположен прямо над ночным клубом-не смог уснуть до 05:00 рм! Ужасно грязно и много сломанных предметов интерьера и мебели!

2026-07-21 • via Nuitee
S
Shane.dsouza • solo_traveller • in
10
Pros:

Staff was polite and friendly. Rooms were nice, clean, spacious and comfortable. Had a relaxed weekend with some fun watching the Fifa world cup finals. Overall a great stay.

2026-07-20 • via Nuitee
M
Mohamed • couple • ae
10
Pros:

Quite, big rooms
Very helpful Stuff, specially Ella from reception

Cons:

Nothing bad until now

2026-07-19 • via Nuitee
C
Costa • extended_group • ae
1
2026-07-19 • via Nuitee
Y
Yuriy • solo_traveller • kz
5
2026-07-19 • via Nuitee
J
juma • couple • ae
10
2026-07-18 • via Nuitee
A
Amr • couple • ae
10
Pros:

The hotel is very clean and comfortable, the stuff is very nice and helpful. I recommend this hotel for anyone who needs a little bit of luxury.

Cons:

Nothing

2026-07-17 • via Nuitee
S
Shanid • couple • ae
10
All good for a family. Quiet peacefull stay
Pros:

The rooms are excellent. The reception staff were incredibly cooperative and helped us upgrade to a family room. A special thank you to Ms. Ella for her wonderful guidance and help

2026-07-17 • via Nuitee
D
d • solo_traveller • lk
10
Pros:

Rooba from the housekeeping team was very helpful throughout our stay. She was kind, friendly, and always willing to help with anything we needed. Her excellent service made our stay even more enjoyable.

Cons:

Everything is good

2026-07-17 • via Nuitee
M
Meshal Rashed H • extended_group • sa
10
Ella was supportive and helpful
Pros:

Ella was supportive and helpful

Cons:

N/A

2026-07-17 • via Nuitee
A
Aslan • couple • kz
10
Pros:

This is my second stay again in this hotel. I previously booked before and that was the best experience. That is why I came back and luckily reception there Ella upgraded my room as I requested. Her warmth and nice personality really is a big plus. Thank you also for Housekeeping staffs who are very nice.

2026-07-15 • via Nuitee