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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Key card access
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Happy hour
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Secured parking
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Swimming nearby
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Convenient Location
Located off the Sam Houston Toll Road, the Sheraton Houston West offers easy access to major attractions and shopping destinations. Just a short distance from Memorial City Mall, guests can indulge in retail therapy without hassle.
Comfortable Accommodations
Experience relaxation in spacious rooms equipped with modern amenities like Wi-Fi, flat-screen TVs, and a cozy seating area. The tastefully decorated rooms feature a work desk and a coffee maker for added convenience.
On-Site Dining and Leisure
Indulge in delectable American cuisine at Clay Urban Kitchen and unwind with a drink at the full bar. Take a refreshing dip in the outdoor pool, maintain your fitness routine in the 24/7 gym, or catch up on work at the business center. A complimentary shuttle service adds to the convenience, making your stay truly seamless.
To experience a blend of comfort and convenience, book your stay at Sheraton Houston West now.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Internet
Wired internet is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
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Parking
Free private parking is possible on site (reservation is needed).
Location
Guest Reviews
Basen nie dziala. Nie mozna wejsc na teren z lezakami. Recepcjonista najpierw opisal jak sie dostac nad basen, gdy wrocilam zeby poinformowac ze furtka sie nie otwiera,powiedzial ze basen jest nieczynny, dlatego nie mozna tam wejsc.
Pokoj nie byl posprzatany- spinki do wlosow itp na dywanie.
Ostatnia noc- agresywny karaluch w lazience, insekt wielkosci daktyla!
Cieknacy kran pod prysznicem.
Recepcjonista nie potrafil zrealizowac platnosci karta za pokoj. Przez ostatni tydzien ponosze koszty za rezerwacje i za przewalutowanie z PLN na USD. Pierwotnie rezerwacja byla oplacona w PLN.
Wiecej tam nie wroce.
no estaba habilidato el comedor, la habitacion que se habia confirmado con entrada de una hora en especifico, no se tenia lista. no habia personal en la recepcion, ya que estaba en la cocina lavando algunas cosas.
The elevator with 2 doors is creepy. Please fix the door
Loved the view! Easy access to the elevators! 25 mins away from the venue.
Quick and attentive front desk. Quiet hotel in a convenient location.
Back door to elevator wouldn’t close. Creepy.
I liked the staff's attitudes and the overall stay. Great room. AC kept the room very cold, which is our preference. Bathroom was very clean. The room has a modern style to it.
the pillows could have been a little more hard.
The beds are comfortable. The staff is very accommodating.
The hot tub wasn't available which made me kind of upset
Location was very convenient and premises seemed safe and clean. Staff was kind. The room was cleaned and towels replaced with regularity. I had no issues during a weeklong stay.
My particular room had some cosmetic issues (shower stall, drywall) and appeared lived in. There was a light beside the bed that worked only sometimes. I had originally checked in another room which appeared to be in better/pristine condition, but staff accommodated a move of rooms due to a power surge/TV issue. There was a storage room adjacent to my room that looked like it was supposed to be locked but was open a few times, which was a little concerning. The wifi was spotty, and cell service was bad, but I found that throughout the area not just in the hotel.
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