Crowne Plaza Marlow by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.3 (3018 reviews)
Fieldhouse Lane , Marlow , GB
+44 1628 496800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Great food options
Cons:
Unattractive location
Inconsistent heating
Limited amenities

Categories

Cleanliness
8.01
The hotel is clean, but there were some mentions of the pool being cool and feedback about the changing rooms.
Service
8.98
Staff were consistently mentioned as friendly, helpful, and accommodating, highlighting their contributions to a positive experience.
Location
8.02
The location is convenient, being close to Marlow, but situated on an industrial site, which detracts from its appeal.
Room Quality
8.47
Rooms are spacious and quiet with comfortable mattresses, but minor issues like lumpy pillows were noted.
Amenities
7.5
Amenities such as the pool and spa facilities were criticized for size and temperature, affecting overall satisfaction.
Value for Money
8.46
The overall experience and quality of service justify the price, despite some cons raised by guests.
Food and Beverage
9.01
Food quality received high praise, with excellent options at breakfast and dinner.
Overall Experience
7.98
Overall a positive experience with standout staff, despite some issues like poor management response to complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:32

Property Description

Luxurious Lakeside Retreat
The 4-Star Crowne Plaza Marlow offers a serene escape by the lake in the Thames Valley.

Leisure and Dining
Indulge in the leisure centre with a swimming pool, hot tub, sauna, and steam room. Enjoy award-winning cuisine at the Glaze Restaurant or unwind at the Agua Bar & Lounge.

Fitness and Business
Stay active at the Quad Club's fitness facilities and pamper yourself with beauty treatments. Host events seamlessly with versatile meeting rooms and free WiFi.

Experience comfort and convenience at Crowne Plaza Marlow - book your stay now for a memorable getaway.

Important information:

Please Note: Rates inclusive of dinner only include dinner for up to 2 adults. Children sharing a room with adults will be charged extra for dinner at the hotel.

SECURITY DEPOSIT
All bookings require a pre authorization security deposit of £75 per night per room per night at check in, which is released at check out.

The card used at the time of booking must be provided upon arrival.

If guests are using satnav to find the hotel, use this alternative postcode: SL7 1LU.

If you require an adjoining room, please contact the hotel after the booking for availability.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.3
Based on 3018 reviews
Cleanliness: 8.01
Service: 8.98
Location: 8.02
Room Quality: 8.47
Amenities: 7.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 7.98
M
Martin • solo_traveller • gb
8
Lovely rooms, let down by lack of reception staff and the worst breakfast I’ve had in a long time.
Pros:

Room was very nice. Nice and powerful shower. Room was clean

Cons:

Reception woefully understaffed. Gave up checking out and put my keycards in the box, no idea what the final bill was.
Breakfast was also awful. Poor quality buffet, not worth the price.

2026-10-16 • via Nuitee
P
Pratt • couple • gb
10
Great stay as always. Staff are exceptional!
Pros:

Spotless hotel great conservatory overlooking lake. Fantastic spa facilities.

2026-10-15 • via Nuitee
I
Izamara • couple • gb
10
2026-10-12 • via Nuitee
S
Sharp • couple • gb
10
2026-10-12 • via Nuitee
Y
Yolanda • couple • gb
8
2026-10-11 • via Nuitee
V
Valida • solo_traveller • gb
8
2026-10-11 • via Nuitee
O
Olivia • solo_traveller • gb
10
2026-10-11 • via Nuitee
R
Robin • couple • gb
8
2026-10-11 • via Nuitee
A
Andrew • solo_traveller • gb
8
2026-10-11 • via Nuitee
O
Olivia • solo_traveller • gb
10
2026-10-11 • via Nuitee
K
Kevin • solo_traveller • ie
8
2026-10-09 • via Nuitee
J
Jayne • extended_group • gb
10
Pros:

Close to the river and Thames path to Marlow

2026-10-09 • via Nuitee
S
Sarah • couple • gb
10
2026-10-09 • via Nuitee
A
Ann • couple • gb
10
A great place to stay for a relaxing break in Marlow
Pros:

The hotel was very clean, room was very spacious & comfortable & very clean. The facilities at the hotel were very good, lovely bar to sit & relax, breakfast was very good. Great location to get into Marlow either by a lovely walk along the Thames Path or a short taxi ride. When we arrived we were greeted by Mohan who was very friendly & couldn’t do enough to help, he gave us early complimentary check in & upgraded our room also gave us a reduced breakfast rate. A lovely gentleman.

Cons:

There wasn’t anything I disliked about our stay.

2026-10-09 • via Nuitee
A
Alan • solo_traveller • gb
9
2026-10-09 • via Nuitee
I
Isobel • couple • gb
8
Regular visitor and as expected
Pros:

Closest hotel to my daughter

Cons:

Being free !!!!!!

2026-10-09 • via Nuitee
M
Mohammed • solo_traveller • gb
10
2026-10-09 • via Nuitee
D
Debbie • couple • gb
10
Very pleasant
Pros:

Clean spacious lovely outside area view over lake staff spot on

Cons:

Nothing

2026-10-08 • via Nuitee
C
Chiedzo • couple • ch
8
2026-10-07 • via Nuitee
I
Isswell • couple • gb
10
2026-10-07 • via Nuitee