Sonesta ES Suites Houston Galleria

Hotels
•
Sonesta ES Suites
8.4 (1651 reviews)
5190 Hidalgo Street , Houston , us
+1 713-355-8888

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Breakfast
Cons:
Cleanliness issues
Service inconsistencies
Room maintenance

Categories

Cleanliness
7.79
Issues with cleanliness were mentioned, including strong odors and poor maintenance.
Service
8.76
While some service issues were noted, many reviews praised the friendly staff.
Location
9.3
Numerous reviews highlighted the great location near attractions like the Galleria.
Room Quality
7.75
Concerns about room quality and maintenance issues were raised.
Amenities
8.28
Positive mentions of breakfast and kitchen facilities, but some amenities needed updates.
Value for Money
8.74
The hotel offers decent value, particularly for long stays with kitchen facilities.
Food and Beverage
8.29
Breakfast was praised, adding to the positive experience.
Overall Experience
8.26
The overall experience varied greatly among guests, with significant issues as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:33

Property Description

Convenient Location near Houston Galleria Shopping Center

Spacious Suites with Full Kitchens and Complimentary Breakfast

Amenities for Comfort and Convenience

Experience the perfect blend of comfort and convenience at Sonesta ES Suites Houston Galleria. With spacious suites featuring full kitchens and a complimentary breakfast, your stay is sure to be delightful. Enjoy free WiFi, cable TV, and a sofa bed in select suites. Keep up with your fitness routine at the 24-hour gym and relax by the outdoor pool. Need a snack? Visit the on-site convenience store. Located near major attractions like the George R. Brown Convention Center and NRG Stadium, your stay with us will be memorable. Book now for an unforgettable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. An additional authorization of USD 50 per stay plus room and tax for your entire stay or up to 7 nights will be placed on your credit card. This hold will be released by the hotel immediately after checkout. Please note that it can take up to several days or weeks to reimburse, depending on your issuing bank's policy and practice.

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in.

When traveling with pets, please note that an extra charge of $75 for stays up to 7 nights; $25 per week thereafter applies. A maximum of 2 dogs per room is allowed.



Guests must be aged 21 or older to check in.

Pool would be closed until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Guest Reviews

8.4
Based on 1651 reviews
Cleanliness: 7.79
Service: 8.76
Location: 9.3
Room Quality: 7.75
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.26
Катерина • solo_traveller • us
10
Pros:

Дуже гарне розташування до Консульства України.
Сніданок був дуже митним та різноманітним.
Чисто, комфортно та уютно.

2026-08-29 • via Nuitee
J
JOSEPH • extended_group • us
3
Just so so, nit really impressed with
Pros:

Good location

Cons:

Images are way better than reality, rooms are small and ceilings are too low

2026-08-28 • via Nuitee
U
Uriy • solo_traveller • us
10
2026-08-27 • via Nuitee
D
Denys • couple • ua
9
2026-08-26 • via Nuitee
J
Jorge • solo_traveller • us
9
Excellent apartment-style rooms in ideal location
Pros:

Full kitchen; comfortable room; good price; clean; nice design; nice breakfast; next door to a major mall; centrally located; safe neighborhood; free parking; near ev charger;

Cons:

Things that can’t be changed or don’t apply: better view; upscale design; upscale breakfast.

2026-08-26 • via Nuitee
C
curtis • couple • tt
8
Pros:

The location is very convenient , near to major highways so easy to get around

Cons:

WiFi, you constantly needed to relogin if the device was not used for a few minutes, on my computer if you switched to a different browser you needed to login to use that browser

2026-08-24 • via Nuitee
B
Boztaş • couple • tr
5
2026-08-23 • via Nuitee
C
Cecilia • couple • it
8
Buon hotel comodo per la zona Galleria
Pros:

L'hotel è confortevole e pulito. La posizione è ottima e sicura. Ci vuole comunque la macchina per spostarsi. Non ho trovato un supermercato raggiungibile a piedi. La stanza ha un angolo cottura abbastanza attrezzato. C'è una piccola piscina che è comunque piacevole. Ci sono le lavanderie a pagamento. Nel complesso niente di cui lamentarsi tranne la colazione, che è limitata e ripetitiva.

Cons:

La colazione è limitata e ripetitiva.

2026-08-21 • via Nuitee
D
Dmitry • solo_traveller • pt
9
2026-08-21 • via Nuitee
D
Deborah • solo_traveller • us
8
Front desk Ray was amazing!!! Changed my room with no issues due to outside noise.
Pros:

Location was great!

Cons:

Needed some improvements.

2026-08-18 • via Nuitee
V
Viktoriia • family_with_children • us
5
Not the worst option for a one night stay
Pros:

Great location. Good cleaning service. Great option of kitchen utensils in a hotel room.

Cons:

The hotel room has a bad mold smell and sofa was really old. Also, we noticed as we assume a dead cockroach and some other live insects.

2026-08-18 • via Nuitee
G
Guillaume • family_with_children • fr
7
2026-08-17 • via Nuitee
K
Kateryna • family_with_children • us
9
The hotel was nice and clean with a perfect location.
2026-08-16 • via Nuitee
C
christophe • solo_traveller • fr
6
Pros:

Emplacement pratique pour 1 nuit de passage à Houston. Galerie marchande juste à côté. Belle cuisine dans notre chambre.

Cons:

Le receptionniste a l'accueil quand nous sommes arrivés n'était pas accueillant.

2026-08-13 • via Nuitee
K
Keren • family_with_children • us
9
Pros:

The hotel staff is very friendly and professional. The lobby and breakfast area are nice and clean and the rooms are spacious and comfortable. Very nice hotel for a family stay

2026-08-12 • via Nuitee
J
Jaqueline • couple • br
9
2026-08-11 • via Nuitee
D
Donalene • couple • lc
8
2026-08-10 • via Nuitee
A
April • family_with_children • us
8
Location was great, breakfast was filling and I was surprised by the full size refrigerator.
Pros:

A lot of selections

Cons:

Hotel was a little dated.

2026-08-09 • via Nuitee
G
Golan • solo_traveller • il
8
Pros:

מלון טוב מאוד.
נותן תמורה נהדרת למחיר, חדר גדול עם מטבח. ארוחת בוקר דלה אך רגילה.
קצת מיושן

Cons:

מיטות קווין מאוד קטנות

2026-08-07 • via Nuitee
T
Tessalia • couple • us
9
Ótima experiência!
Pros:

Custo benefício muito bom. Quarto, localização, café da manhã, estacionamento. Recomendo e voltaria.

Cons:

Para ser sincera, não gostei da qualidade do papel higiênico do quarto. Pode parecer besteira, mas tem besteiras que fazem a diferença.

2026-08-06 • via Nuitee