Sonesta ES Suites Houston Galleria

Hotels
•
Sonesta Hotels
8.4 (1599 reviews)
5190 Hidalgo Street , Houston , us
+17133558888

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Breakfast
Cons:
Cleanliness issues
Service inconsistencies
Room maintenance

Categories

Cleanliness
7.79
Issues with cleanliness were mentioned, including strong odors and poor maintenance.
Service
8.76
While some service issues were noted, many reviews praised the friendly staff.
Location
9.3
Numerous reviews highlighted the great location near attractions like the Galleria.
Room Quality
7.75
Concerns about room quality and maintenance issues were raised.
Amenities
8.28
Positive mentions of breakfast and kitchen facilities, but some amenities needed updates.
Value for Money
8.74
The hotel offers decent value, particularly for long stays with kitchen facilities.
Food and Beverage
8.29
Breakfast was praised, adding to the positive experience.
Overall Experience
8.26
The overall experience varied greatly among guests, with significant issues as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:33

Property Description

Convenient Location near Houston Galleria Shopping Center

Spacious Suites with Full Kitchens and Complimentary Breakfast

Amenities for Comfort and Convenience

Experience the perfect blend of comfort and convenience at Sonesta ES Suites Houston Galleria. With spacious suites featuring full kitchens and a complimentary breakfast, your stay is sure to be delightful. Enjoy free WiFi, cable TV, and a sofa bed in select suites. Keep up with your fitness routine at the 24-hour gym and relax by the outdoor pool. Need a snack? Visit the on-site convenience store. Located near major attractions like the George R. Brown Convention Center and NRG Stadium, your stay with us will be memorable. Book now for an unforgettable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. An additional authorization of USD 50 per stay plus room and tax for your entire stay or up to 7 nights will be placed on your credit card. This hold will be released by the hotel immediately after checkout. Please note that it can take up to several days or weeks to reimburse, depending on your issuing bank's policy and practice.

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in.

When traveling with pets, please note that an extra charge of $75 for stays up to 7 nights; $25 per week thereafter applies. A maximum of 2 dogs per room is allowed.



Guests must be aged 21 or older to check in.

Pool would be closed until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 1599 reviews
Cleanliness: 7.79
Service: 8.76
Location: 9.3
Room Quality: 7.75
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.26
H
HIROMI • extended_group • jp
10
最高！
Pros:

レンジ、鍋、食器が使えた。
ブレックファーストも、美味しかった。
全て、清潔感があった。
目の前から、メトロ、バス乗りやすく、行動しやすいホテルだった。

Cons:

特になし

2026-07-04 • via Nuitee
V
Vasiliy • couple • us
10
2026-07-02 • via Nuitee
S
Searovic • couple • us
7
2026-07-02 • via Nuitee
L
Larissa • couple • us
8
Pros:

O café da manhã é gostoso, os quartos são confortáveis e espaçosos, eu acho que precisa de uma renovação mas é ok para dormir, cama confortável. Localização excelente, a região é ótima pertinho do shopping!

Cons:

A área da piscina precisa de manutenção, está bem descuidada

2026-07-01 • via Nuitee
P
paula • couple • us
2
Horrible Stay
Pros:

The room was not clean. carpet stained, room very dusty and dirty. And the air conditioner was LOUD. I reported my concerns to the front desk man and he not very willing to help.

Cons:

The dirt room and uncaring staff

2026-06-29 • via Nuitee
J
Johanna • family_with_children • pr
9
2026-06-28 • via Nuitee
T
Tommy • couple • se
8
2026-06-26 • via Nuitee
W
Wyrick • couple • us
9
2026-06-24 • via Nuitee
S
Stefano • solo_traveller • co
8
2026-06-23 • via Nuitee
T
TCharger53 • solo_traveller • us
10
2026-06-21 • via Nuitee
O
Oscar Ramses • couple • mx
8
SUFICIENTE
2026-06-20 • via Nuitee
N
Natalia • family_with_children • us
9
2026-06-19 • via Nuitee
E
Eva • solo_traveller • cw
5
2026-06-19 • via Nuitee
L
Lorena • couple • us
9
pleasant and comfortable with no complications for a late check in.
Pros:

Location was perfect for us.

Cons:

the breakfast, menu needs to upgrade to add green veggies

2026-06-19 • via Nuitee
C
Colette • family_with_children • fr
9
Pros:

Personnel au top. Petit déjeuner très bien. Piscine agréable. Propreté irréprochable des chambres et espaces communs.
Parking gratuit et couvert.

Cons:

Manque d 'aménagement extérieur et clim bruyante

2026-06-14 • via Nuitee
M
Matthews • solo_traveller • us
8
2026-06-13 • via Nuitee
F
Francisco • couple • us
8
Satisfechos!!
Pros:

La ubicación, buen desayuno y servicio

Cons:

Baño un poco antiguo

2026-06-12 • via Nuitee
D
Diana • solo_traveller • us
10
2026-06-12 • via Nuitee
C
cantekin • solo_traveller • tr
10
2026-06-11 • via Nuitee
S
Soloid • family_with_children • us
10
2026-06-11 • via Nuitee