Sonesta ES Suites Houston Galleria

Hotels
•
Sonesta Hotels
8.4 (1590 reviews)
5190 Hidalgo Street , Houston , us

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Free
Children allowed
Pets allowed

Facilities

Shopping on site
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Golfing on site
Self parking (surcharge)
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Breakfast
Cons:
Cleanliness issues
Service inconsistencies
Room maintenance

Categories

Cleanliness
7.79
Issues with cleanliness were mentioned, including strong odors and poor maintenance.
Service
8.76
While some service issues were noted, many reviews praised the friendly staff.
Location
9.3
Numerous reviews highlighted the great location near attractions like the Galleria.
Room Quality
7.75
Concerns about room quality and maintenance issues were raised.
Amenities
8.28
Positive mentions of breakfast and kitchen facilities, but some amenities needed updates.
Value for Money
8.74
The hotel offers decent value, particularly for long stays with kitchen facilities.
Food and Beverage
8.29
Breakfast was praised, adding to the positive experience.
Overall Experience
8.26
The overall experience varied greatly among guests, with significant issues as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:33

Property Description

Convenient Location near Houston Galleria Shopping Center

Spacious Suites with Full Kitchens and Complimentary Breakfast

Amenities for Comfort and Convenience

Experience the perfect blend of comfort and convenience at Sonesta ES Suites Houston Galleria. With spacious suites featuring full kitchens and a complimentary breakfast, your stay is sure to be delightful. Enjoy free WiFi, cable TV, and a sofa bed in select suites. Keep up with your fitness routine at the 24-hour gym and relax by the outdoor pool. Need a snack? Visit the on-site convenience store. Located near major attractions like the George R. Brown Convention Center and NRG Stadium, your stay with us will be memorable. Book now for an unforgettable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. An additional authorization of USD 50 per stay plus room and tax for your entire stay or up to 7 nights will be placed on your credit card. This hold will be released by the hotel immediately after checkout. Please note that it can take up to several days or weeks to reimburse, depending on your issuing bank's policy and practice.

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in.

When traveling with pets, please note that an extra charge of $75 for stays up to 7 nights; $25 per week thereafter applies. A maximum of 2 dogs per room is allowed.



Guests must be aged 21 or older to check in.

Pool would be closed until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 1590 reviews
Cleanliness: 7.79
Service: 8.76
Location: 9.3
Room Quality: 7.75
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.26
M
Matthews • solo_traveller • us
8
2026-06-13 • via Nuitee
D
Diana • solo_traveller • us
10
2026-06-12 • via Nuitee
F
Francisco • couple • us
8
Satisfechos!!
Pros:

La ubicación, buen desayuno y servicio

Cons:

Baño un poco antiguo

2026-06-12 • via Nuitee
S
Soloid • family_with_children • us
10
2026-06-11 • via Nuitee
C
cantekin • solo_traveller • tr
10
2026-06-11 • via Nuitee
R
Richard J. • couple • us
7
2026-06-11 • via Nuitee
S
Sergio Rodolfo Tarallo • couple • ar
9
Muy bien ubicado
Pros:

excelente ubicación, cerca de shopping y muy lindo vecindario. Muy cómodo

2026-06-10 • via Nuitee
T
Troian • couple • us
10
Cool
2026-06-10 • via Nuitee
S
Shannon • couple • us
7
It was a good location and the breakfast was really good but everything else was just average.
Pros:

The breakfast was very good and the employees were very cordial and helpful.

Cons:

The room was outdated and the king size mattress was lumpy. Due to the poor mattress, my wife and I had a hard time getting comfortable.

2026-06-08 • via Nuitee
M
Mat Schellenberg • family_with_children • gt
7
Pros:

breakfest included

Cons:

I think a bit of an upgrade to the bathroom could be done. A/C must be checked as room smelled to humidity when you come in.

2026-06-05 • via Nuitee
R
Rodríguez Luge • extended_group • ar
10
Pros:

Tiene una ubicacion muy buen, cerca de puntos de interés, el personal muy amable y la habitación super cómodo!!

Cons:

El desayuno podrían mejorarlo un poco. Muy básico.

2026-06-03 • via Nuitee
G
Gabriel • solo_traveller • br
9
2026-06-03 • via Nuitee
R
rebvecka • couple • mx
8
Buen hotel calidad-precio
Pros:

La ubicación es buenísima, el cuarto cuenta con un espacio bastante amplio.

Cons:

Tiene olores algo extraños, sobre todo en el refrigerador y los pasillos.

2026-06-02 • via Nuitee
E
Elizabeth • couple • us
10
2026-06-01 • via Nuitee
S
Saud • solo_traveller • om
8
2026-06-01 • via Nuitee
T
TCharger53 • solo_traveller • us
10
2026-05-29 • via Nuitee
C
Cynthia • solo_traveller • us
10
2026-05-29 • via Nuitee
H
Hamed • solo_traveller • us
10
Pros:

Everything was perfect, very helpful amd courteous staff, breakfast had variety, we did not use the pool but they kept it clean, nice patio outside.location ideal as galleria mall very close

Cons:

no complaints, i rate it a perfect stay.

2026-05-28 • via Nuitee
M
Martell • couple • us
8
2026-05-28 • via Nuitee
G
Gianina • family_with_children • co
10
Excelente estancia en el hotel
Pros:

Muy central y el desayuno básico
Pero bueno

2026-05-27 • via Nuitee