Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

Hotels
•
Country Inn & Suites by Radisson Americas
8.4 (2544 reviews)
4674 Ontario Mills Parkway , Ontario , US
+1 909-204-5365

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Friendly and helpful staff
Convenient location with good amenities
Cons:
Cleanliness and room condition issues
Service discrepancies with room booking

Categories

Cleanliness
7.68
Room had unpleasant odors and a request for a refund due to being assigned a smaller suite.
Service
9.15
Staff was very helpful, friendly, and provided good service.
Location
9.19
Perfect location for work and near shopping and dining.
Room Quality
7.14
Beds were uncomfortable, and the room's condition was subpar.
Amenities
8.17
Inadequate hot water and no functioning hot tub.
Value for Money
8.63
Good value considering location and the complementary services offered.
Food and Beverage
8.68
Breakfast was delicious and staff was welcoming.
Overall Experience
8.55
Satisfactory stay with positives in staff, location, and value, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:30

Property Description

Convenient Location near Ontario Mills Mall and Airport Shuttle Service
Located adjacent to Ontario Mills mall, Country Inn & Suites by Radisson, Ontario at Ontario Mills offers a complimentary airport shuttle service to Ontario International Airport, just 1 mile away.

Comfortable Accommodations and Amenities
Guest rooms feature modern amenities such as free Wi-Fi, flat-screen TVs, work desks, microwaves, fridges, and coffee makers. Enjoy the outdoor pool and start your day with a complimentary grab-n-go breakfast.

Fitness Room, Business Center, and Nearby Attractions
Stay active at the fitness room, take advantage of the business center, and make use of the laundry services. Explore nearby attractions like Victoria Gardens and J. Filippi Winery, both just a short drive away.

Book your stay at Country Inn & Suites by Radisson, Ontario at Ontario Mills for a convenient and comfortable experience.

Important information:

The Hotel no longer accepts pre-paid cards or gift cards for payment. Pre-paid cards won't be accepted and a regular credit card or debit card must be presented at check in that matches the card in the reservation that was pre-charged.

Please note the pool is closed until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 2544 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.14
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.55
M
Manola • couple • it
8
2026-09-19 • via Nuitee
M
Manola • couple • it
7
Così così!
Pros:

Abbiamo soggiornato solo una notte, ma ho trovato strategica la posizione per spezzare il viaggio da Las Vegas e verso Los Angeles, senza rischiare di perdere il volo. A Ontario non c’è un granché, ma abbiamo approfittato per fare spese al grande outlet che sta di fronte all’hotel.

Cons:

La struttura è un po datata. La camera è comoda negli spazi, ma il bagno sarebbe proprio da ristrutturare, è vecchio, dà idea di sporco e è molto piccolo. Ho trovato la moquette un po’ sporca.

2026-09-19 • via Nuitee
S
Sturges • solo_traveller • us
8
2026-09-17 • via Nuitee
J
Julia • solo_traveller • us
1
2026-09-16 • via Nuitee
A
AKA-Grandma • solo_traveller • us
9
2026-09-14 • via Nuitee
S
Sylvia • extended_group • us
10
2026-09-14 • via Nuitee
F
Fierro • family_with_children • us
9
Great
Pros:

I liked the location everything was great there was one thing I was not happy with

Cons:

The TV was antenna so a bit out of date my son tried to watch paw patrol no nick the TV kept turning off saying no signal ALOT so that would be my only complaint

2026-09-13 • via Nuitee
D
Dashh • couple • us
1
Pros:

…

Cons:

There was a room door with no way to lock the door. My son went inside of the room, shut the door and somehow the door locked. My baby stayed in the room for 20 minutes. Screaming because Maintance was unable to get the lock off. This is a danger, safety hazard, and should needs to be removed ASAP. also, why I was eating breakfast water was leaking from the ceiling from the second floor.. I told the hotel and all I got was an apology

2026-09-13 • via Nuitee
E
Enzo • couple • au
10
2026-09-12 • via Nuitee
M
May • couple • us
8
Perfect for a short day and extremely comfortable
Pros:

The staff and breakfast

Cons:

N/A

2026-09-12 • via Nuitee
M
Mercedes • family_with_children • us
6
Property was fine but my room was given to someone else and staff hung up on me and had to speak to manager then the mor
Pros:

Very nice property.

Cons:

The ice machines were not working on my floor. My room staff had to be opening up door when my family and I left

2026-09-11 • via Nuitee
H
Hylton • solo_traveller • us
10
2026-09-11 • via Nuitee
T
toriki • solo_traveller • pf
10
Pros:

La proximité avec le malls et un ross

Cons:

Rien

2026-09-10 • via Nuitee
C
campa-rodriguez • solo_traveller • us
10
Great area, great staff and I would stay again for sure! :-)
Pros:

Great location! The mall is across the street. A lot of places to eat within walking distance. The college I'm going to is right next door. The bed was so comfy, breakfast and coffee was excellent. Thank you! :-)

Cons:

I really can't think of anything I didn't like.

2026-09-09 • via Nuitee
A
Ammar • solo_traveller • us
1
2026-09-09 • via Nuitee
R
Rachel • family_with_children • us
10
2026-09-08 • via Nuitee
N
Nefi Tapia • solo_traveller • us
8
2026-09-03 • via Nuitee
V
Vanessa • solo_traveller • us
10
2026-09-02 • via Nuitee
J
James • couple • us
4
For being a radison related very poor room
Pros:

Bed was comfortable ,the air conditioner was good

Cons:

The bathroom had broken tile,water pressure was poor,the toilet was easy to be back up,and very dusty

2026-09-01 • via Nuitee
K
Kumush • solo_traveller • us
10
2026-09-01 • via Nuitee