INNit Bliss

Hotels
7.4 (834 reviews)
46 Upper Rock Gardens , Brighton & Hove , GB

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Daily housekeeping
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Good communication
Great location
Value for money
Cons:
Cleanliness issues
Room maintenance needed
Shower problems

Categories

Cleanliness
6.05
The room showed signs of neglect in cleanliness, with issues reported regarding towels and overall room condition.
Service
8.05
Good communication and easy check-in process, albeit with a staffless check-in.
Location
8.75
Great location near the seafront, with easy access to shops and city centre.
Room Quality
6.55
Rooms are described as narrow and showing signs of age, with issues related to shower functionality.
Amenities
7.05
Standard amenities available, but some noted the need for improvements and repairs.
Value for Money
7.85
Guests felt they received good value for their stay, especially during off-peak times.
Food and Beverage
7.45
Not explicitly mentioned in reviews; standard quality for this hotel tier.
Overall Experience
7.45
Overall experience was positively skewed despite the noted flaws, with guests willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:27

Property Description

Luxurious Accommodations
Indulge in comfort at Westbourne Hotel & Spa, where each room is equipped with modern amenities like a flat-screen TV and tea/coffee facilities. Choose between a private or shared bathroom for your convenience.

Eco-Friendly Spa Experience
Pamper yourself at our eco-salon with a range of vegan and organic treatments. From massages to waxing, enjoy a 20% discount on all services. Relax and rejuvenate in a sustainable and tranquil setting.

Convenient Location
Explore the vibrant city with ease as we are just a short walk from the beach, Palace Pier, The Lanes, and The Brighton Centre. Immerse yourself in the best of Brighton right at your doorstep.

Experience luxury, sustainability, and convenience at Westbourne Hotel & Spa. Book your stay now for an unforgettable getaway.

Important information:

For information on personalized room packages for special occasions, such as birthday balloons or rose petals and Prosecco, please get in touch with the property.

Please note that check-in times are between 14:00 and 17:00 on Sundays

Please note that this property does not have a elevator and may not be suitable for guests with mobility restrictions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

7.4
Based on 834 reviews
Cleanliness: 6.05
Service: 8.05
Location: 8.75
Room Quality: 6.55
Amenities: 7.05
Value for Money: 7.85
Food and Beverage: 7.45
Overall Experience: 7.45
A
Anna • solo_traveller • cz
10
Velice spokojena, rada přijedu znova
Pros:

Clean, big space, comfortable bad, i am alergic in moste spaces that i sleep in, here i had no reaction. It was great

Cons:

Other people staying in weren’t closing the front door. It was unconfortable. But it is not fault of the establisment.

2026-09-17 • via Nuitee
S
Saad • solo_traveller • gb
9
Pros:

Clean simple

Cons:

Noises of cars

2026-09-16 • via Nuitee
L
Luyeye • couple • gb
1
Sorry bad experience
Pros:

Very bad for my stay
You are not friendly
Bad experience
Lack of stuff
You took my money without my consent.

Cons:

No no more
You are not friendly
Bad experience

2026-09-14 • via Nuitee
T
Tigar4o • solo_traveller • gb
10
2026-09-13 • via Nuitee
S
Sally • couple • gb
6
Convenient location and clean. However lacks any form of human contact which is reason we did not rate higher
Pros:

Convenient location
Bedroom comfortable

Cons:

The booking procedure and with lack of human contact. There was no human present at the property on arrival creating a sense of chaos when not able to enter the building.
Also no door on the shower and TV did not work

2026-09-13 • via Nuitee
J
James • solo_traveller • es
4
Cons:

Single bed bedroom has a super bad mattress. It’s like sleeping in a bath!

2026-09-13 • via Nuitee
C
christopher • couple • gb
8
Ok
Pros:

Location

Cons:

The booking in procedure does not work on older iPhones ie it does not open the link . I had to ask my daughter in law to use her later iPhone model to enter my details . Now she is struggling to open it for my next visit . Unless you find a better way to log in I shan’t be booking this property again

2026-09-11 • via Nuitee
S
Spencer • extended_group • gb
8
Good value, good location, good accommodation.
Pros:

The property is in a great location, with a local ‘village’ feel but 15 mins walk from The Lanes. It is comfortable, clean and well presented.

Cons:

The digital front door lock is a pain.

2026-09-09 • via Nuitee
N
neal • solo_traveller • gb
1
Pros:

Everyone and everything

Cons:

All good

2026-09-08 • via Nuitee
D
Daljit • couple • gb
1
2026-09-07 • via Nuitee
M
Maria • couple • gb
8
2026-09-06 • via Nuitee
L
Lison Sabrina Musset • couple • gb
5
It was okay but not worth the price
Cons:

Not like the pictures, a bit overwhelming

2026-09-06 • via Nuitee
S
Samuel • couple • gb
10
10/10 rating! The staff are incredibly friendly & so helpful & Kind!
Pros:

It was clean, Tidy, Well layed out & Very good value for its money …. ( The studio flat & Garden is absolutely lovely! )

Cons:

Nothing

2026-09-03 • via Nuitee
M
McMahon • couple • gb
7
Cons:

The heat in the room was incredibly hot could have done with a more robust fan

2026-09-01 • via Nuitee
G
gehanno • solo_traveller • fr
7
2026-08-31 • via Nuitee
C
Chris • solo_traveller • gb
8
2026-08-31 • via Nuitee
C
Chloe • couple • gb
7
I enjoyed my stay but I wasted quite a few hours going back and fourth trying to sort out the parking situation.
Pros:

That it had everything that I needed for a one night stay.

Cons:

The parking isn’t and wasn’t clear at all.

2026-08-31 • via Nuitee
E
elena Maria Federica • solo_traveller • it
9
Solo una notte
Pros:

Piccola ma c' era tutto

Cons:

Al quarto piano ,bagno piccolo

2026-08-28 • via Nuitee
R
Robert • solo_traveller • gb
8
Great stay, just be aware of shower
Pros:

Beautiful room and fantastic facilities and easy to check in and get into room. The ample tea and coffee and biscuits and earplugs were very nice touch.

Cons:

The shower temperature fluctuates every 10 seconds from lukewarm to scalding hot, made it an unpleasant experience & the walls are paper thin!

2026-08-26 • via Nuitee
K
Klaus • family_with_children • de
10
Pros:

Clean and nicely decorated rooms. Close to restaurants and pubs. Just perfect!

2026-08-24 • via Nuitee