INNit Bliss

Hotels
7.4 (816 reviews)
46 Upper Rock Gardens , Brighton & Hove , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Daily housekeeping
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Good communication
Great location
Value for money
Cons:
Cleanliness issues
Room maintenance needed
Shower problems

Categories

Cleanliness
6.05
The room showed signs of neglect in cleanliness, with issues reported regarding towels and overall room condition.
Service
8.05
Good communication and easy check-in process, albeit with a staffless check-in.
Location
8.75
Great location near the seafront, with easy access to shops and city centre.
Room Quality
6.55
Rooms are described as narrow and showing signs of age, with issues related to shower functionality.
Amenities
7.05
Standard amenities available, but some noted the need for improvements and repairs.
Value for Money
7.85
Guests felt they received good value for their stay, especially during off-peak times.
Food and Beverage
7.45
Not explicitly mentioned in reviews; standard quality for this hotel tier.
Overall Experience
7.45
Overall experience was positively skewed despite the noted flaws, with guests willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:27

Property Description

Luxurious Accommodations
Indulge in comfort at Westbourne Hotel & Spa, where each room is equipped with modern amenities like a flat-screen TV and tea/coffee facilities. Choose between a private or shared bathroom for your convenience.

Eco-Friendly Spa Experience
Pamper yourself at our eco-salon with a range of vegan and organic treatments. From massages to waxing, enjoy a 20% discount on all services. Relax and rejuvenate in a sustainable and tranquil setting.

Convenient Location
Explore the vibrant city with ease as we are just a short walk from the beach, Palace Pier, The Lanes, and The Brighton Centre. Immerse yourself in the best of Brighton right at your doorstep.

Experience luxury, sustainability, and convenience at Westbourne Hotel & Spa. Book your stay now for an unforgettable getaway.

Important information:

For information on personalized room packages for special occasions, such as birthday balloons or rose petals and Prosecco, please get in touch with the property.

Please note that check-in times are between 14:00 and 17:00 on Sundays

Please note that this property does not have a elevator and may not be suitable for guests with mobility restrictions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

7.4
Based on 816 reviews
Cleanliness: 6.05
Service: 8.05
Location: 8.75
Room Quality: 6.55
Amenities: 7.05
Value for Money: 7.85
Food and Beverage: 7.45
Overall Experience: 7.45
M
MARK solo_traveller gb
9
Great stay, excellent value
Pros:

Good location, room nicely designed, hot shower, spotlessly clean, comfortable bed, tea and biscuits

2026-08-22 via Nuitee
S
STEFANO solo_traveller it
7
Pros:

Posizione, tappi x orecchie e bollitore check in comodo con codici

Cons:

Bagno piccolissimo,

2026-08-21 via Nuitee
M
Michael solo_traveller gb
9
Pros:

Location and value perfect

Cons:

Front door touchpad was very temperamental witnessed other guests also struggling to open it

2026-08-20 via Nuitee
P
Peter solo_traveller gb
9
Great value, great location
Pros:

Nicely decorated, good location, very comfortable and spacious.

Cons:

No complaints.

2026-08-20 via Nuitee
H
Hannah couple gb
5
Did the job but wouldn’t stay again.
Pros:

The location was good.

Cons:

It was very hot with small window and a tiny fan that didn’t do much. The water pressure was very low and it was difficult for two people to take a shower consecutively. It was very overpriced.

2026-08-20 via Nuitee
C
Chiara solo_traveller it
4
Disappointing
Pros:

Good location

Cons:

There were no light curtains for privacy. The room was on the ground floor next to the building entrance door. So it was a choice between closing the light-blocking curtains (hello, darkness, my old friend!) or leaving them open and living on display (including bathing!).
Uncomfortable bed, and it was impossible to sleep without earplugs.
The "toiletries" provided were two dispencers of hand soap. That was it. Not even some shower gel.

2026-08-19 via Nuitee
G
Gabriel Stoica solo_traveller gb
9
Pros:

Nice room and position , not far from city center , clean , easy to check in and out and facilities , the room and decent size confortable beds and nice view from window, nice clean towels ,hair dryer , kattle , blanket tea and coffee

Cons:

Will nice to have small fridge in or on coridor

2026-08-18 via Nuitee
M
Mark couple gb
10
2026-08-17 via Nuitee
S
Stacie extended_group gb
10
2026-08-17 via Nuitee
N
Núria couple gb
8
2026-08-16 via Nuitee
T
TheodoraX solo_traveller gb
8
2026-08-16 via Nuitee
B
bozon extended_group fr
6
Bon séjour
Pros:

Proximité du centre, de la mer

Cons:

Salle de bain minuscule, pas de table et chaise

2026-08-16 via Nuitee
C
Colin couple gb
5
overall an enjoyable experience but having the bath leak was a bit of a downside.
Pros:

Nice room, very comfortable

Cons:

Bath leaked everywhere, reported and a staff member turned up at 1am to say that all maintenance were not available until the morning which wasn't very helpful as I had to check out at 11am. Peeling wallpaper and ceiling cracks and the bathroom mirror light was not working.

2026-08-15 via Nuitee
S
Stephanie solo_traveller fr
9
Pros:

L emplacement est parfait. Pas loin du centre et rue commerçante a proximité. Le propriétaire est réactif pour répondre aux questions et aidant. Par contre il n est pas sur place. Tout est automatisé.

Cons:

Pas de réception sur place , tout est automatisé. Boite a clef, code d entrée par texto. C est bien fait, pas de problème mais pas d humain a part la femme de ménage le matin.Sinon ils sont réactifs et aidant pour le moindre problème.

2026-08-15 via Nuitee
D
Denisa extended_group gb
5
OK for 1 night stay
Pros:

Comfortable bed. Good location to city centre/beach. Parking permit was easily obtained, but it is difficult to find parking in the busy season. Staff very responsive.

Cons:

The room had a lot of hair on the carpet and furniture and was generally very dusty. There was no air conditioning, and the small fan provided did little to help in the heat. The shower was particularly frustrating, constantly switching between boiling hot and cold water. There was also residue from previous guests’ shampoo left in the shower. The TV remotes didn’t work.

2026-08-14 via Nuitee
J
Joëlle couple nl
7
Ondanks slechte communicatie vooraf een prima verblijf op toplocatie
Pros:

De locatie en prijs

Cons:

Communicatie en onpersoonlijk

2026-08-11 via Nuitee
D
Dixon solo_traveller gb
9
Lovely hotel
Pros:

Very clean and beds were comfortable. Facilities were excellent and room was good

Cons:

Can't complain about anything

2026-08-11 via Nuitee
N
Nate couple gb
3
Disappointing
Pros:

The location was good and it was easy to access our room.

Cons:

The bath was leaking, leading to a massive puddle of water in the middle of the room. We tried the chat function and called the emergency number multiple times and couldn't get through to anyone. When we eventually did (after about an hour and multiple calls), we were told there was no other room to move us to, and that we should just mop the water up with the towels in the room. They later contacted us to say the maintenance staff said there was a drain under the bath (there wasn't) and so the water would just drain away (it didn't). We eventually checked out and went to a different nearby hotel.

The room itself was also quite dirty and very bare bones, with no soap in the bathroom.

2026-08-10 via Nuitee
L
LaurenStaley solo_traveller gb
6
Pros:

Gorgeous room, easy check in and out, brilliant location

Cons:

The heat.
Fan on permenantly in room but just blowing the hot 30 degree hear round the room. Was cooler outside.

2026-08-10 via Nuitee
H
Henry extended_group gb
6
Good spot for overnight or short stay, really close to beach and food, very good location.
Pros:

Room was OK, Bed was comfy, bathroom very small, shower not great but worked, sink outside bathroom in room, tap was loose not great but worked, view not all that, very hot room, but they supplied a fan which was noisy. Door codes were easy enough to use and it's in a great spot close to beach and shops, parking was impossible, But Brighton is impossible in general so no surprise there. I went to the NCP by the theatre which was £30 overnight, and a 10 min walk, but not a massive bother, but if I had big luggage would be a problem. Overnight stay was cool but I wouldn't stay much longer than that. Great Breakfast spots round the corner though. tea and coffee always good.

Cons:

Sink in room, small bathroom. USB sockets didn't work but I had adaptors. No A/C.

2026-08-09 via Nuitee