INNit Bliss

Hotels
7.4 (763 reviews)
46 Upper Rock Gardens , Brighton & Hove , gb

Children allowed

Facilities

Non-smoking rooms
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Pros:
Good communication
Great location
Value for money
Cons:
Cleanliness issues
Room maintenance needed
Shower problems

Categories

Cleanliness
6.05
The room showed signs of neglect in cleanliness, with issues reported regarding towels and overall room condition.
Service
8.05
Good communication and easy check-in process, albeit with a staffless check-in.
Location
8.75
Great location near the seafront, with easy access to shops and city centre.
Room Quality
6.55
Rooms are described as narrow and showing signs of age, with issues related to shower functionality.
Amenities
7.05
Standard amenities available, but some noted the need for improvements and repairs.
Value for Money
7.85
Guests felt they received good value for their stay, especially during off-peak times.
Food and Beverage
7.45
Not explicitly mentioned in reviews; standard quality for this hotel tier.
Overall Experience
7.45
Overall experience was positively skewed despite the noted flaws, with guests willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:27

Property Description

Luxurious Accommodations
Indulge in comfort at Westbourne Hotel & Spa, where each room is equipped with modern amenities like a flat-screen TV and tea/coffee facilities. Choose between a private or shared bathroom for your convenience.

Eco-Friendly Spa Experience
Pamper yourself at our eco-salon with a range of vegan and organic treatments. From massages to waxing, enjoy a 20% discount on all services. Relax and rejuvenate in a sustainable and tranquil setting.

Convenient Location
Explore the vibrant city with ease as we are just a short walk from the beach, Palace Pier, The Lanes, and The Brighton Centre. Immerse yourself in the best of Brighton right at your doorstep.

Experience luxury, sustainability, and convenience at Westbourne Hotel & Spa. Book your stay now for an unforgettable getaway.

Important information:

For information on personalized room packages for special occasions, such as birthday balloons or rose petals and Prosecco, please get in touch with the property.

Please note that check-in times are between 14:00 and 17:00 on Sundays

Please note that this property does not have a elevator and may not be suitable for guests with mobility restrictions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 10 and older are allowed.
    Children from 10 years old to 12 years old stay for free when using an existing bed.
    People 10 years old and over stay for £25 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 763 reviews
Cleanliness: 6.05
Service: 8.05
Location: 8.75
Room Quality: 6.55
Amenities: 7.05
Value for Money: 7.85
Food and Beverage: 7.45
Overall Experience: 7.45
C
Christine extended_group gb
7
Nice enough!
Pros:

Nice enough room. Mine had an ensuite. Comfortable enough. Clean enough.

Cons:

It's just a basic room, so no issues. Space is a bit tight. Sea view is not a sea view and there's a lot of stairs up to that room with luggage. No lobby or breakfast room (fine for me). Parking is difficult. Situated on a hill.

2026-05-23 via Nuitee
W
Warren solo_traveller gb
10
2026-05-23 via Nuitee
A
Alan couple gb
8
cosy, comfy and great value for money
Pros:

the room was clean, nicely decorated and had all the facilities we wanted. i liked the extra touches like ear plug and extra tea making items outside the room. i would stay here again

Cons:

the view was not great. there was a scruffy old shed. otherwise we were very happy with our stay

2026-05-22 via Nuitee
S
Stephen couple gb
10
Great and friendly replies
Pros:

Easy access. Good location

2026-05-20 via Nuitee
J
jocelyn couple gb
7
Quirky place to stay
Pros:

Location was good close to the seafront about a twenty minute walk to the centre - quirky property it was clean and very tidy tea and coffee facilities and towels etc.

Cons:

Parking is a nightmare - no parking close by we used buzz bingo just park costing £20 - also there was a leak in the ceiling in daughters room which was dripping into the bed which isn’t ideal but could have been other guests or from the rain

2026-05-20 via Nuitee
D
Dona solo_traveller gb
7
2026-05-19 via Nuitee
S
Sajita solo_traveller gb
9
Pros:

Super Clean, nice decor, lovely place near by beach. Like shown and my self click the exact match.

Cons:

Nothing to find faults.

2026-05-19 via Nuitee
L
Lou solo_traveller gb
8
Really good but needs a few adjustments
Pros:

Really liked that you felt like you were in a hotel without the unnecessary fuss of staff but they were very ready to respond with any requests. The room was clean and spacious and the bed was superbly comfortable.

Cons:

There was no socket for the bedside lamp on one side (rm 15) which is annoying for a reader! So I had to pull one plug out of the TV sockets to make it work and pull the side table closer to the tv. Also the positioning of the coffee table which had the kettle on it was 2 metres away from the nearest socket so we had to move that completely. Additionally the shower was appalling- pressure and temperature consistency! Because im pretty chill these weren't enough to make an issue out of but on reflection are probably irritating things that could be remedied for others.

2026-05-19 via Nuitee
S
Shane couple gb
4
Ok
Pros:

Location great

Cons:

It felt like a HMO

2026-05-19 via Nuitee
R
Roberta couple it
8
Piacevole esperienza, cordialità
Pros:

La stanza con la vasca era molto romantica, il letto comodo, la finestra molto bella.

2026-05-18 via Nuitee
I
Iuliu solo_traveller gb
1
Pros:

Because the booking take my money for my bank account end I don't go inside to this place 😔!!!I needed my money back soon it's possible.thanks Mr Iuliu Kubola

Cons:

Nothing

2026-05-18 via Nuitee
A
Andreas solo_traveller gb
10
Excellent, Spacious, Very nice aesthetic, very nice shower
Pros:

Excellent, Spacious, Very nice aesthetic, very nice shower

Cons:

-

2026-05-18 via Nuitee
F
Frascheri extended_group gb
10
Volvería definitivamente
Pros:

Limpio, organizado, camas cómodas, instalaciones para un café y té.
Ubicación

Cons:

Tener en cuenta las escaleras

2026-05-17 via Nuitee
L
Lauren couple gb
1
2026-05-17 via Nuitee
D
Deborah solo_traveller gb
8
For two days. Location very good and comfortable
Pros:

Location. Clean and comfortable

Cons:

Shower was weak and water went from cold to hot, back and forth and last morning there was no hot water

2026-05-16 via Nuitee
P
PalomaGRD solo_traveller es
8
2026-05-14 via Nuitee
A
Alexander solo_traveller gb
7
Lovely hotel and location, but the water pressure was awful.
Pros:

Comfortable bed, nice interior design, nice big TV. Good location a stones throw from kemptown high street for good food selection and the beach. And a short walk into the city centre.

Cons:

The water pressure on the 3rd floor deluxe room was abysmal, meaning the shower didn't work most of the time. And it meant standing in the shower for a long time without water, until the pressure came back on. I suspect you would need to shower when others are not in the hotel. It did put a big downer on the stay, and the hotel wouldn't offer a partial refund, but booking.com did.

2026-05-14 via Nuitee
D
David solo_traveller gb
10
2026-05-13 via Nuitee
D
Daniel extended_group gb
6
Wanted to be good but significantly lacked.
Pros:

There was an attempt to make the room nice. There was some thought and some nice touches.

Cons:

Poorly finished all around. No obvious place to plug in the kettle so was on the floor, shower ran hot and cold, only 3 cost hangers one was broken. Iron supplied but no ironing board. Bath moved around when you tried to get in. Door security was lapse, feel mildy unsafe and not particularly secure, especially during the day.

2026-05-12 via Nuitee
Y
Yasemin solo_traveller gb
8
2026-05-11 via Nuitee