Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Room quality needs improvement
Overpriced compared to quality

Categories

Cleanliness
6.46
Several reviews mention cleanliness issues including mould and worn furnishings.
Service
8.93
Staff are frequently described as friendly and helpful, providing good service.
Location
8.47
Conveniently located near family and village, positively noted in multiple reviews.
Room Quality
6.42
Rooms described as outdated and needing a facelift, with minimal amenities.
Amenities
6.95
Amenities are basic, with suggestions for improvement like coffee machines and more items in suites.
Value for Money
7.41
Some reviews suggest the hotel is overpriced for the quality offered.
Food and Beverage
7.96
Breakfast was praised along with the catering quality despite some presentation issues.
Overall Experience
7.43
General experience rated positively, with enjoyable stays mentioned despite specific shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:47

Property Description

Elegant 17th Century Country House
Located in the market town of Shifnal, just 5 miles from Telford, Park House Hotel is a luxurious 17th-century country house offering a seamless blend of modern amenities and traditional charm.

Luxurious Accommodations
Each bedroom at Park House Hotel comes equipped with a private bathroom and a flat-screen TV. For added comfort, select rooms feature cozy seating areas and convenient tea/coffee making facilities, ensuring a relaxing stay for all guests.

Award-Winning Dining and Serene Garden
Originally two separate country houses, the hotel now features a stunning tree-lined garden and an acclaimed restaurant serving a diverse menu paired with an excellent selection of wines. Guests can unwind in this picturesque setting after a day of exploring nearby attractions.

To experience the perfect mix of history and luxury, book your stay at Park House Hotel today.

Important information:

Please note, when booking 6 rooms or more, different policies and additional supplements will apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 12 years old stay for £15 per person per night when using an existing bed.
    Children up to and including 12 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 2472 reviews
Cleanliness: 6.46
Service: 8.93
Location: 8.47
Room Quality: 6.42
Amenities: 6.95
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 7.43
T
Trevor • couple • gb
5
2026-07-24 • via Nuitee
D
Debbie • couple • gb
8
Good
Pros:

Clean with helpful staff

Cons:

Comfortable, it was unfortunate that they had building work underway . We had to wait to check out which was a bit irritating as you expect people to be checking out in the morning

2026-07-23 • via Nuitee
P
Paul • couple • gb
8
Pros:

Great location vert clean and staff were excellent. The rooms were a good size and bed very comfortable.

2026-07-23 • via Nuitee
H
Harris • couple • gb
2
Date of stay: 18/07/26 The first stay at this hotel and my last stay!
Cons:

Where do I start...….
I arrived at the venue at 11.15 am and managed to park easily enough, no issues there.
We attended for a wedding and I was informed we couldn't check-in to the room until 15.00 hrs which was fair enough.

At 15.20 hours I attended reception to request to check in. I was abruptly told 'no, you can't check in as the wedding party are about to give their speeches'.

I informed the lady who was white with black long hair that my partner was feeling slightly unwell and needed to rest for a few hours.

This fell on 'deaf ears'. I advised that if I wasn't here for the wedding function and a general guest then surely I would be allowed to check in right? as I was a paying guest and I have paid for the room from 15:00 hrs but was clearly being denied access.

I asked for the manager or a manager and I was told there were no managers about as they were all busy 'setting rooms up'?!

I informed the receptionist that my experience so far of this establishment was not one I had expected, it certainly wasn't the level of service I expected at all given the general 30 minute waiting time whilst queuing at the bar with only one staff member behind it charging £7 per pint I might add, not even reasonably priced!!

I returned to the wedding event disgruntled, sat through all the speeches which nobody could hear at the rear of the room as no microphone was provided.
I have no idea what was even said!!

After about an hour or so I returned to reception to re-attempt a check-in to the room. The same receptionist was behind the desk.

A manager wearing a pink shirt was hovering in the corridor-I asked to speak with her-she told me she was too busy 'sorting out the bride and groom'.
I asked for another manager, I was told I was going to have to wait.

Finally, I was being checked-in! But wait!! The receptionist then made told me I had to pay £30 (£15 pp) for breakfast on top of my pre-paid room.

2026-07-22 • via Nuitee
I
irvine • solo_traveller • gb
6
Nice hotel but bad service.
Cons:

I paid a £25 holding fee for the room and never got it back! The lady at the front desk said it was all sorted and it never got paid back in my account.

2026-07-22 • via Nuitee
R
Ron • solo_traveller • gb
9
Historic building.
Pros:

Excellent value. Nice room in the historic building. Helpful staff.

Cons:

Bar service slow. Breakfast adequate but no more.

2026-07-22 • via Nuitee
C
chris • solo_traveller • gb
9
Friendly attentive staff. Food was good value and good quality.
Pros:

Lovely old building. Rooms, bar and restaurant were clean.

2026-07-22 • via Nuitee
A
Aleksandra • solo_traveller • gb
10
2026-07-19 • via Nuitee
F
firemonkeysasasasdasd • solo_traveller • gb
8
Pros:

Room size, breakfast, staff

Cons:

Room temperature, bathroom issues

2026-07-18 • via Nuitee
P
Paul • extended_group • gb
7
Dated building great breakfast.
Pros:

Superb breakfast and good value for money. We went into Shifnal in the evening and had a great Italian within an easy walk. WE used it as. stopping pojt as went to DA Rose garden the next next which was just up the road.

Cons:

Building a little dated but fine for one night and beds comfy. Could do with better curtains. We booked 3 rooms and each room had lighting problems which we reported

2026-07-18 • via Nuitee
P
Pack • solo_traveller • gb
9
Fab.
Pros:

Didn't have breakfast as dntt eat early.

Location grt.

Cons:

Quieter doors...I used th handle wich stops doors slamming others dnt do this lol..not a mager issue...

2026-07-16 • via Nuitee
N
Nicola • solo_traveller • gb
8
Pros:

Location, great food, really great staff and fog friendly

Cons:

The building works to the front door area

2026-07-16 • via Nuitee
A
Alan • couple • it
8
Nice hotel with a beautiful garden. Great for a one-night stay
Pros:

Location and room size

Cons:

Nothing

2026-07-15 • via Nuitee
B
Barry • couple • gb
10
Great stay for a great orice
Pros:

Great breakfast, helpful staff and a comfy bed

Cons:

Nothing

2026-07-14 • via Nuitee
S
Samantha • solo_traveller • gb
3
Disappointing
Pros:

The location was lovely as was the grounds.

Cons:

The hotel was very worn and tired, also very basic. It was extremely hot with no air con. Advised there was a fan in the room, but I think they were bought in a job lot from Temu as I couldn’t feel any air coming out of it. The reviews for food were terrible with the use of the word “Dire” being used many times, so I decided to cancel dinner and breakfast and find an alternative.
I could not shut the bathroom door when using the loo as it was like an oven, meaning the door just hit my knees constantly while taking a pee. Would never entertain staying there again. Such a shame as I was l looking forward to a night away on my own before meeting up with friends.

2026-07-14 • via Nuitee
N
Neil • couple • gb
8
2026-07-14 • via Nuitee
A
Alain • solo_traveller • gb
6
Adequate for my needs - a brief stop on a long hual journey
Pros:

Good size room.

Cons:

Furniture was a bit old but adequate and reflective of the period.

2026-07-13 • via Nuitee
L
Lyndsey • solo_traveller • gb
6
2026-07-13 • via Nuitee
T
Tess • couple • gb
6
lovley but wouldnt stay again
Pros:

Lovely old hotel location was good

Cons:

Breakfast was very unorganised and dirty staff needed customer service training especially on reception rooms were very hot fan really didnt do anything

2026-07-13 • via Nuitee
D
Dom • family_with_children • gb
7
Pros:

Generally Comfortable and quiet room

Cons:

No air conditioning in the bedroom - it was hot when we visited so this was noticeable.
Breakfast was ok but ran out of some items (it was a busy Sunday morning, but had undercatered for the number of pastries for example).

2026-07-13 • via Nuitee