Staybridge Suites Rochester University by IHG

Hotels
•
Staybridge Suites
8.6 (537 reviews)
1000 Genesee Street , Rochester , US
+1 585-527-9110

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Great location
Cons:
Noise from other rooms
Laundry cleanliness issues

Categories

Cleanliness
8.04
Some reviews mentioned cleanliness issues, including room keys deactivating and laundry cleanliness problems.
Service
9.01
The staff were consistently praised for being friendly, responsive, and accommodating.
Location
9.05
Several reviews highlighted the convenient location near the university and airport.
Room Quality
8.5
Guests mentioned spacious, well-equipped rooms, though some experienced noise issues.
Amenities
8.53
Amenities were generally noted as good, including the breakfast and rooms.
Value for Money
8.49
Reviewers felt it was a good value, especially with breakfast included.
Food and Beverage
8.54
Breakfast was specifically mentioned as satisfactory and a positive aspect of the stay.
Overall Experience
8.61
Overall, guests were very satisfied and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:17

Property Description

Luxurious Suites with Kitchenettes: Staybridge Suites Rochester University offers spacious guest suites with full kitchenettes, perfect for extended stays or quick getaways. Enjoy the convenience of a dining area, sofa bed, cable TV, and a DVD player in every suite.

Convenient Amenities: Take advantage of the 24-hour business center, well-equipped gym, and laundry facilities during your stay. Whether you're here for work or leisure, we have everything you need to make your stay comfortable and productive.

Nearby Attractions: Located just 2.1 km from the University of Rochester and close to Greater Rochester International Airport, our hotel is also near Frontier Field, where you can catch a Rochester Red Wings baseball game. Experience the best of Rochester right at your doorstep!

Experience comfort and convenience at Staybridge Suites Rochester University. Book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ROC

Location

Guest Reviews

8.6
Based on 537 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.61
D
David • extended_group • us
7
Pros:

Breakfast, room view and the facility was super clean

Cons:

The staff was not kind at all. At breakfast time, the dishes ran out, and the utensils were dirty
I ordered food delivery, and when I went to meet the driver, one of the front desk employees asked me if I knew where I was going. I responded, " Yes, I'm going to my room, they thought that I was the delivery guy,
This is not ok and makes me feel like what? Why did this employee say that to me?

2026-09-17 • via Nuitee
H
Huang • family_with_children • us
9
Pros:

selection for breakfast is good.

Cons:

Insulation is not good. I heard people above me and below me easily.

2026-09-06 • via Nuitee
E
elaine • solo_traveller • us
9
Pros:

Perfectly location for a visit to University of Rochester. Clean, large suite. Bountiful and delicious breakfast.

2026-09-06 • via Nuitee
T
Taylor • solo_traveller • us
1
It was the worst’s experience I have ever had in my life
Pros:

Nothing

Cons:

Nothing

2026-09-01 • via Nuitee
C
Christopher • family_with_children • us
10
2026-08-29 • via Nuitee
E
Elizabeth • family_with_children • us
10
Great place to stay that meets the needs for s simple relaxing stay that is clean with great service
Pros:

Front desk and all of staff were friendly, approachable and provided excellent customer service. Everyone greeted you when they saw you without hesitation. Room was clean, breakfast service was tasty, great selection and easy

Cons:

Not applicable

2026-08-20 • via Nuitee
A
Abigail • family_with_children • us
9
2026-08-19 • via Nuitee
M
Madelynn • couple • us
10
Best affordable pet-friendly accommodations!!!
Pros:

I loved that this location was so convenient and right along the river. This was our first time staying with our pet in a hotel and the pet fee was super reasonable. The size and amenities of the room was surprising at this price point!

2026-08-16 • via Nuitee
F
Fredrick • couple • us
9
2026-08-15 • via Nuitee
B
BIYUAN • family_with_children • ca
8
2026-08-14 • via Nuitee
L
LeAnne • couple • us
10
2026-08-10 • via Nuitee
J
James • couple • us
8
Overall, good
Pros:

breakfast great! Bed comfortable!

Cons:

pool not working

2026-08-06 • via Nuitee
E
Evian Zhow • couple • ca
9
Clean, spacious room, friendly staff. Facilities could be better.
Pros:

The room is spacious and very clean and well-groomed. All staff members, including concierge, are very friendly, and I felt welcome. The pet cleanliness fee is acceptable.

Cons:

Although there is a quiet hour around midnight and people usually follow it, the hotel room's sound insulation could be better. We often woke up in the morning because of the running steps from the upper floors.
The complimentary breakfast could be restocked or refilled more quickly because we arrived at the cafeteria around 9, and the 2 of 3 coffee bottles were almost empty.
Also, the elevator wait time could be long during peak hours.

2026-08-04 • via Nuitee
G
Gregory • solo_traveller • us
10
2026-07-20 • via Nuitee
M
Megan • solo_traveller • us
10
2026-07-16 • via Nuitee
F
Ferretti • couple • us
10
Clean, safe, and outstanding staff.
Pros:

It was clean, it was safe, the staff at the front desk, especially, Jesus Santiago, was warm, friendly, and welcoming.

Cons:

The gym was very small and did not offer a lot.

2026-07-15 • via Nuitee
S
Shane • couple • us
8
2026-07-06 • via Nuitee
H
H5518KGverav • Family
10
Large suite for family of five
Pros:

Great complementary services you can eat breakfast and dinner here Monday through Wednesday practically for free

2026-07-02 • via Tripadvisor
R
Roy Lewis • solo_traveller • us
10
Bring your pole
Pros:

All things combined to make this a wonderful stay.
Location, view, atmosphere, friendliness of staff, cleanliness, amenities and perks!
Meals were fine and bountiful. They even gave treats for our mutt!
The spacious suite was very comfortable and quiet.
All in all, a great value!

Cons:

Can't eat the fish?

2026-07-02 • via Nuitee
P
Paola • couple • us
10
Encantado,lo recomendaré.
Pros:

Desayunos fantásticos.
Mucha paz y tranquilidad.
La habitación fabulosa.

Cons:

Nos tocó vista al parking. Hubiésemos preferido vista al río.

2026-06-30 • via Nuitee