Staybridge Suites Rochester University by IHG

Hotels
•
Staybridge Suites
8.6 (528 reviews)
1000 Genesee Street , Rochester , us
+1 585-527-9110

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Great location
Cons:
Noise from other rooms
Laundry cleanliness issues

Categories

Cleanliness
8.04
Some reviews mentioned cleanliness issues, including room keys deactivating and laundry cleanliness problems.
Service
9.01
The staff were consistently praised for being friendly, responsive, and accommodating.
Location
9.05
Several reviews highlighted the convenient location near the university and airport.
Room Quality
8.5
Guests mentioned spacious, well-equipped rooms, though some experienced noise issues.
Amenities
8.53
Amenities were generally noted as good, including the breakfast and rooms.
Value for Money
8.49
Reviewers felt it was a good value, especially with breakfast included.
Food and Beverage
8.54
Breakfast was specifically mentioned as satisfactory and a positive aspect of the stay.
Overall Experience
8.61
Overall, guests were very satisfied and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:17

Property Description

Luxurious Suites with Kitchenettes: Staybridge Suites Rochester University offers spacious guest suites with full kitchenettes, perfect for extended stays or quick getaways. Enjoy the convenience of a dining area, sofa bed, cable TV, and a DVD player in every suite.

Convenient Amenities: Take advantage of the 24-hour business center, well-equipped gym, and laundry facilities during your stay. Whether you're here for work or leisure, we have everything you need to make your stay comfortable and productive.

Nearby Attractions: Located just 2.1 km from the University of Rochester and close to Greater Rochester International Airport, our hotel is also near Frontier Field, where you can catch a Rochester Red Wings baseball game. Experience the best of Rochester right at your doorstep!

Experience comfort and convenience at Staybridge Suites Rochester University. Book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ROC

Location

Guest Reviews

8.6
Based on 528 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.61
G
Gregory • solo_traveller • us
10
2026-07-20 • via Nuitee
M
Megan • solo_traveller • us
10
2026-07-16 • via Nuitee
F
Ferretti • couple • us
10
Clean, safe, and outstanding staff.
Pros:

It was clean, it was safe, the staff at the front desk, especially, Jesus Santiago, was warm, friendly, and welcoming.

Cons:

The gym was very small and did not offer a lot.

2026-07-15 • via Nuitee
S
Shane • couple • us
8
2026-07-06 • via Nuitee
H
H5518KGverav • Family
10
Large suite for family of five
Pros:

Great complementary services you can eat breakfast and dinner here Monday through Wednesday practically for free

2026-07-02 • via Tripadvisor
R
Roy Lewis • solo_traveller • us
10
Bring your pole
Pros:

All things combined to make this a wonderful stay.
Location, view, atmosphere, friendliness of staff, cleanliness, amenities and perks!
Meals were fine and bountiful. They even gave treats for our mutt!
The spacious suite was very comfortable and quiet.
All in all, a great value!

Cons:

Can't eat the fish?

2026-07-02 • via Nuitee
P
Paola • couple • us
10
Encantado,lo recomendaré.
Pros:

Desayunos fantásticos.
Mucha paz y tranquilidad.
La habitación fabulosa.

Cons:

Nos tocó vista al parking. Hubiésemos preferido vista al río.

2026-06-30 • via Nuitee
B
Birtha • family_with_children • us
9
2026-06-30 • via Nuitee
M
Maria • couple • us
10
I highly recommend this hotel.
2026-06-23 • via Nuitee
M
mmm10 • Solo travel • Upland, California
10
Clean, Comfortable Friendly Stay- breakfast was delicious with many options. Very homey feel.
Pros:

Love the homey feel of lobby- plants, games available and complimentary happy hour was a nice touch. Overall, staff was very friendly and outgoing. I was very comfortable and love the deck with access to river walk below.

2026-06-17 • via Tripadvisor
T
Tyler • family_with_children • us
10
2026-06-17 • via Nuitee
P
P8948TJrobc • Business
10
Woohoooo!
Pros:

Excellent hospitality, cleanliness, communication

2026-06-14 • via Tripadvisor
D
Dyvaunte • couple • us
10
2026-06-08 • via Nuitee
P
PlannerMom47 • Family • Bellevue, Washington
10
Great spot to stay
Pros:

Loved it! Friendly staff made us feel welcome. Had a two-bedroom suite for a family event in town. The space was clean, nicely decorated and perfect for our family. Breakfast is standard with lots of choices.

2026-06-07 • via Tripadvisor
S
Samantha • solo_traveller • us
10
Pros:

Everything was great! Fantastic service and staff, Jesus is a gem!!!
Breakfast is great, clean, comfortable rooms and great set up for a family. Wonderful location, will stay here again when in town.

2026-06-02 • via Nuitee
J
Jon_94117 • Couples • San Francisco, California
10
Excellent stay: safe, riverwalk, great breakfast, wonderful staff
Pros:

Friendly and helpful staff, good sized room with view of river, great location on the river walkway, excellent breakfast, comfy beds, great pillows.

We saw reviews on TripAdvisor that warned about cars being stolen. Not something that’s happened in the past few years, according to a Rochester police officer we met in the parking lot.

And the breakfast was amazing - lots of healthy and tasty options beyond the usual breakfast bar.

2026-05-27 • via Tripadvisor
A
Alan • solo_traveller • us
10
Pros:

The staff, room layout and amenities, breakfast, and location made for a nice stay.

2026-05-27 • via Nuitee
C
Cannon • solo_traveller • us
10
2026-05-09 • via Nuitee
W
West • solo_traveller • us
9
2026-05-04 • via Nuitee
P
Patrick • family_with_children • us
10
Pros:

location staff excelent

2026-05-04 • via Nuitee