Hampton Inn & Suites Billings West I-90

Hotels
•
Hampton Inn
8.8 (245 reviews)
3550 Ember Lane , Billings , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good breakfast
Comfortable rooms
Well located
Cons:
Road construction
No vending machines
Overpriced
Slippery shower
Hot tub not effective

Categories

Cleanliness
8.91
The hotel is mentioned as very clean and well-kept across multiple reviews.
Service
9.38
Staff received multiple praises for being friendly, helpful, and accommodating.
Location
8.92
Well located for purpose, although road construction posed some challenges.
Room Quality
8.87
Rooms were described as nice, comfortable, and spacious.
Amenities
8.4
Amenities were noted, but a lack of vending machines was mentioned, impacting lower scores.
Value for Money
7.86
Described as overpriced by one reviewer, which impacted the score.
Food and Beverage
8.91
Breakfast options received good reviews.
Overall Experience
9.18
Overall positive experiences were shared despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:18

Property Description

Convenient Location in Billings, Montana
Located just off Interstate 90, Hampton Inn & Suites Billings West I-90 offers a comfortable stay with free hot breakfast and high-speed internet access.

Relaxing Amenities
Enjoy coffeemakers in all guestrooms, an indoor swimming pool, and a full exercise room during your stay at this hotel.

Explore Billings Attractions
Discover the 2,000-year-old cave paintings at Pictograph Cave State Park, visit the historic Moss Mansion, or indulge in shopping at Rimrock Mall near the Billings West Hampton Inn.

Book your stay now at Hampton Inn & Suites Billings West I-90 for a memorable experience in Billings, Montana.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 245 reviews
Cleanliness: 8.91
Service: 9.38
Location: 8.92
Room Quality: 8.87
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 8.91
Overall Experience: 9.18
M
Miller • solo_traveller • us
9
2026-07-04 • via Nuitee
R
Randy • couple • us
10
Great place to stay! Very clean with helpful, friendly staff.
2026-06-25 • via Nuitee
A
Amy • solo_traveller • us
7
2026-06-21 • via Nuitee
R
Renea • couple • us
10
2026-06-19 • via Nuitee
R
Rolane • couple • us
10
Wonderful experience and would definitely recommend.
Pros:

Location was great. Food was wonderful. Was quiet and relaxing. All staff was friendly and cheerful.

Cons:

Nothing.

2026-06-16 • via Nuitee
A
Anna • couple • us
7
2026-06-11 • via Nuitee
A
A3502ATelizabethf • Family
10
Well seasoned food and nice rooms
Pros:

Well seaaoned food kind wait staff and nice rooms

2026-06-07 • via Tripadvisor
G
glenda • couple • us
10
2026-06-07 • via Nuitee
A
Amy • family_with_children • us
10
2026-06-03 • via Nuitee
B
Brad • couple • us
8
2026-04-30 • via Nuitee
T
TamiBD • Family • Laramie, Wyoming
8
Hotel okay
Pros:

We stayed in a king, shower only room. We selected a room on north side (away from Interstate side) and it was quiet. Room and bathroom were smaller than most Hampton Inns where we have stayed. Bed was comfortable. Hotel was cold but heating system in room worked fine. Breakfast was okay (not great) and we had to wait several minutes for some items to be refilled, probably due to it being a busy weekend (with lots of youth soccer families - soccer fields were just across the street). We did have a problem with the keyless entry (and eventually a key entry) on the first morning after returning to room. It took three trips down to main desk to get it repaired. It needed a new battery in the door. It sounded like this might be a common problem. Staff was friendly and helpful. We stayed two nights so we did not have housekeeping and only were provided two towels/washcloths. It is frustrating that as prices go up, services seem to go down. (A comment about hotels in general, and not just this specific one.) The next time we go to Billings we will probably pay a little extra for the Hampton Inn further west of town.

2026-04-28 • via Tripadvisor
P
Powers • solo_traveller • us
9
Pros:

Very clean with great breakfast.

Cons:

You enter the parking lot on the back side of the Hotel.

2026-04-28 • via Nuitee
K
Kara • solo_traveller • us
10
Pros:

Location, cleanliness, modern decor, breakfast....it was all great!

2026-04-26 • via Nuitee
A
Andrea Lynn • family_with_children • us
10
Recommend
Pros:

Comfortable. Clean. Nice pool area.

2026-04-17 • via Nuitee
2
256phillipp • Family
10
Extra special breakfast
Pros:

We loved the room and the shower. But most of all, we were impressed by the breakfast. All the Hampton Inns I’ve stayed in had a really good breakfast, but JC, the host, but extra effo into pointing us to the special items, cleared the trays, and ensured we were having a good time. Highly recommended. Also right across from the Costco if you are visiting just for shopping.

2026-04-12 • via Tripadvisor
H
hayden • couple • us
10
2026-03-30 • via Nuitee
N
Natavia • couple • us
10
2026-03-10 • via Nuitee
K
K2714HDroyb • Business
10
Best staff I’ve ever seen!
Pros:

This property has the most outstanding staff of any hotel I have ever stayed. Literally every person- from maintenance to breakfast to clerk staff personally greeted us and asked us if we had what we needed, chatted long enough to find out our names, and followed up with us later. Tremendous small town service, in a big town.

2026-03-08 • via Tripadvisor
V
Valerie • couple • us
9
2026-01-31 • via Nuitee
D
Dean • family_with_children • us
7
It truly met our needs.
Pros:

Kids loved the pool & breakfast was good.

2026-01-19 • via Nuitee