CasaSur Recoleta

Hotels
9 (456 reviews)
Av. Callao 1823 , Buenos Aires , ar

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Cons:
Poor cleanliness
Issues with hot water

Categories

Cleanliness
8.44
Several mentions of dated facilities and maintenance issues suggest poor cleanliness.
Service
9.99
Staff were noted as very attentive and friendly.
Location
10
The location received high praise across multiple reviews.
Room Quality
7.9
Issues with room darkness and size were highlighted.
Amenities
8.93
While some amenities were praised, the gym accessibility was criticized.
Value for Money
7.89
Lack of hot water and old towels make the price questionable for some guests.
Food and Beverage
8.94
Breakfast received mixed reviews with suggestions for improvement.
Overall Experience
9.93
Despite several issues, the overall stay was rated positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:17

Property Description

Charming Boutique Hotel in Recoleta District
The CasaSur Recoleta is a charming boutique hotel located in the heart of Buenos Aires, offering a stylish and elegant retreat next to popular attractions such as the Recoleta Cemetery and the Alvear Palace.

Luxurious Amenities and Dining
Step into a world of luxury with stylish furnishings, Neoclassic décor, and a luxurious spa. Indulge in a delicious breakfast spread each morning, followed by regional and international dishes at the hotel restaurant. Unwind at the lobby bar with a selection of teas, homemade pastries, tapas, and Argentinean wines.

Exceptional Service
Experience exceptional hospitality with the accommodating staff at CasaSur Recoleta, dedicated to making your stay memorable and ensuring you feel right at home in Buenos Aires.

Book your stay at CasaSur Recoleta for a truly unforgettable experience in Buenos Aires.

Important information:

Guests are required to show a credit card and a photo identification (the latter, per guest) upon check-in.
Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for US$72.60 per person per night when using an existing bed.
    Children up to and including 16 years old stay for US$72.60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 456 reviews
Cleanliness: 8.44
Service: 9.99
Location: 10
Room Quality: 7.9
Amenities: 8.93
Value for Money: 7.89
Food and Beverage: 8.94
Overall Experience: 9.93
M
Milman solo_traveller il
10
2026-07-25 via Nuitee
E
Estela couple uy
10
Excelente atención, ubicación y súper limpio
Pros:

La atención del personal

Cons:

Estuvo todo bien

2026-07-25 via Nuitee
J
Juan pablo couple ar
10
Pros:

Todo el servicio

2026-07-23 via Nuitee
V
Veronica couple ar
10
2026-07-23 via Nuitee
M
maria victoria couple uy
10
Volveré
Pros:

Ubicación, instalaciones desayuno y personal

Cons:

Nada

2026-07-23 via Nuitee
J
joao vitor solo_traveller br
10
2026-07-22 via Nuitee
J
joao vitor solo_traveller br
10
Pros:

Perfect location and very comfortable room.

2026-07-22 via Nuitee
J
joao vitor couple br
10
2026-07-22 via Nuitee
J
joao vitor solo_traveller br
10
2026-07-22 via Nuitee
A
ALVARO family_with_children cl
10
2026-07-21 via Nuitee
M
Maria Fernanda couple mx
10
2026-07-18 via Nuitee
M
Maria Fernanda solo_traveller mx
10
Una ubicación increíble, un servicio impecable y un equipo que hace toda la diferencia.
Pros:

Es un hotel hermoso, pequeño, en el corazón de recoleta. Las habitaciones son cómodas, silenciosas y muy bien cuidadas. Lo que realmente hace especial a este hotel no son únicamente sus habitaciones, lo que marca la diferencia es su gente. Desde el primer momento nos hicieron sentir como en casa. Siempre hubo alguien dispuesto a ayudar, recomendar un restaurante, resolver cualquier cosa.

2026-07-18 via Nuitee
W
Wilma couple uy
8
2026-07-17 via Nuitee
F
Fabiane couple br
10
Pros:

Localização, conforto e simpatia dos funcionários

Cons:

Estava realmente tudo perfeito

2026-07-14 via Nuitee
A
ana couple cl
10
Espectacular
Pros:

El hotel es precioso, impecable, cómodo y no puede estar mejor ubicado. El personal es muy amable y disponible.

Cons:

Nada

2026-07-14 via Nuitee
A
Arnaldo couple py
7
Regular
Pros:

La atención

Cons:

La habitación es muy pequeña, los edredones y sábanas algo ajadas.

2026-07-13 via Nuitee
A
Anita couple cl
10
Pros:

Habitación de buen tamaño, ambiente y diseño

2026-07-12 via Nuitee
E
Edjany couple br
8
Hotel Boutique de bom custo benefício.
Pros:

Tamanho do quarto. Quarto bem grande, com dois banheiros.

Cons:

Os chuveiros por vezes não aquecia.

2026-07-09 via Nuitee
S
Silvana couple cl
9
Muy buena experencia, personal muy amable.
Pros:

Muy lindo hotel, super limpio, cómodo, el personal muy amable.

Cons:

Mejoraría el desayuno, la aislación de ruido en la habitación y el wifi.

2026-07-07 via Nuitee
L
Lucas Artaza solo_traveller cl
8
2026-07-07 via Nuitee