CasaSur Recoleta

Hotels
9 (485 reviews)
Av. Callao 1823 , Buenos Aires , AR

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Cons:
Poor cleanliness
Issues with hot water

Categories

Cleanliness
8.44
Several mentions of dated facilities and maintenance issues suggest poor cleanliness.
Service
9.99
Staff were noted as very attentive and friendly.
Location
10
The location received high praise across multiple reviews.
Room Quality
7.9
Issues with room darkness and size were highlighted.
Amenities
8.93
While some amenities were praised, the gym accessibility was criticized.
Value for Money
7.89
Lack of hot water and old towels make the price questionable for some guests.
Food and Beverage
8.94
Breakfast received mixed reviews with suggestions for improvement.
Overall Experience
9.93
Despite several issues, the overall stay was rated positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:17

Property Description

Charming Boutique Hotel in Recoleta District
The CasaSur Recoleta is a charming boutique hotel located in the heart of Buenos Aires, offering a stylish and elegant retreat next to popular attractions such as the Recoleta Cemetery and the Alvear Palace.

Luxurious Amenities and Dining
Step into a world of luxury with stylish furnishings, Neoclassic décor, and a luxurious spa. Indulge in a delicious breakfast spread each morning, followed by regional and international dishes at the hotel restaurant. Unwind at the lobby bar with a selection of teas, homemade pastries, tapas, and Argentinean wines.

Exceptional Service
Experience exceptional hospitality with the accommodating staff at CasaSur Recoleta, dedicated to making your stay memorable and ensuring you feel right at home in Buenos Aires.

Book your stay at CasaSur Recoleta for a truly unforgettable experience in Buenos Aires.

Important information:

Guests are required to show a credit card and a photo identification (the latter, per guest) upon check-in.
Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Location

Guest Reviews

9
Based on 485 reviews
Cleanliness: 8.44
Service: 9.99
Location: 10
Room Quality: 7.9
Amenities: 8.93
Value for Money: 7.89
Food and Beverage: 8.94
Overall Experience: 9.93
L
luis eduardo • couple • br
8
Bom custo benefício
Pros:

Localização e funcionários

Cons:

Toalhas , ausências de chinelos de quarto

2026-10-16 • via Nuitee
V
Victor • couple • br
9
Pros:

Cordialidade dos funcionarios, em especial a Daniela!

Cons:

O quarto é bem oequeno!

2026-10-15 • via Nuitee
I
Isabel • couple • br
10
Me senti em casa! Adoramos!
Pros:

Hotel aconchegante, bonito, limpo, funcionários muito educados, simpáticos e prestativos.

Cons:

Academia muito pequena

2026-10-15 • via Nuitee
L
Lilian • extended_group • br
8
Great location
Pros:

The location, the rooms and the reception service. I would like to leave a special mention to Daniela! She was very helpful!

Cons:

Breakfast could be much better as well as housekeeping who forgot to refill the water, towels and higyne kit twice in three days.

2026-10-14 • via Nuitee
R
Riccardo • couple • br
8
2026-10-13 • via Nuitee
P
Patrick • couple • ch
10
2026-10-13 • via Nuitee
M
Marlo Yanko • couple • br
7
Desapontado
Pros:

Cama, tamanho da acomodação, chuveiro

Cons:

Sujeira nos móveis, no chão. Falta de cuidado para um hotel Boutique. Café da manhã fraco, poucas opções de comida. Muito barulho em razão de reformas e acústica é péssima.

2026-10-11 • via Nuitee
J
jorge felipe • solo_traveller • ar
8
Pros:

Ubicación

Cons:

No tiene cochera

2026-10-10 • via Nuitee
J
jorge felipe • solo_traveller • ar
8
Pros:

Si

Cons:

No tiene cochera

2026-10-10 • via Nuitee
N
Nikoloz • couple • ge
10
Pros:

i loved location and room design. but the best part is the staff. i needed doctor at some moment and they immediately helped me.

Cons:

a bit noise was coming from corridors

2026-10-07 • via Nuitee
F
Francisco • couple • cl
10
Excelente relación precio calidad
Pros:

La ubicación y lo magnífico del hotel

Cons:

Nada

2026-09-19 • via Nuitee
B
Belén • couple • es
9
2026-09-17 • via Nuitee
W
Waldo • couple • cl
7
Bien ubicado, Personal atento y gentil. Errores de detalle. Le quitaria una estrella al menos.
Pros:

Muy buena ubicacion y personal muy atento. Las piezas son comodas y bien limpias. El personal se preocupa por ayudar en las reservas a espectaculos; restaurantes u otros. En llamar taxis , etc... La ubicacion excepcional para el barrio de Recoleta. Si se quiere ir mas lejos, taxi.

Cons:

El hotel tienen una serie de detalles que observé a la concerjeria. Televisor con enchufe malo; luz de un velador se apagaba sola. Las toallas viejas. El cuarto dia pedimos mantequilla para el desayuno y no habia. No hay un Barmann que atienda, la niña a cargo sabe poco. En sintesis falta una actualizacion. Hemos ido varias veces y se esta desactualizando. Es bonito y comodo, pero falta una jefatura que se preocupe de los detalles, que son los que prestigian a un hotel.

2026-09-15 • via Nuitee
M
Maria paula • couple • co
9
2026-09-15 • via Nuitee
P
paul • solo_traveller • sg
8
2026-09-12 • via Nuitee
I
isabel • extended_group • cl
10
Pros:

Exelente ubicación
Personal muy amable

2026-09-07 • via Nuitee
I
isabel • solo_traveller • cl
9
2026-09-07 • via Nuitee
J
Juan Pablo • couple • ar
9
Genial
Pros:

Todo

Cons:

NAda

2026-09-07 • via Nuitee
R
Ricardo • solo_traveller • pe
10
Pros:

La atención del personal, muy amables.

2026-09-06 • via Nuitee
F
Fernanda • couple • br
10
2026-08-28 • via Nuitee