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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Airport drop off
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Airport pick up
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Yoga classes
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Walking tours
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Key card access
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Tour/class on local culture
Review Highlights
Categories
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Property Description
Charming Boutique Hotel in Recoleta District
The CasaSur Recoleta is a charming boutique hotel located in the heart of Buenos Aires, offering a stylish and elegant retreat next to popular attractions such as the Recoleta Cemetery and the Alvear Palace.
Luxurious Amenities and Dining
Step into a world of luxury with stylish furnishings, Neoclassic décor, and a luxurious spa. Indulge in a delicious breakfast spread each morning, followed by regional and international dishes at the hotel restaurant. Unwind at the lobby bar with a selection of teas, homemade pastries, tapas, and Argentinean wines.
Exceptional Service
Experience exceptional hospitality with the accommodating staff at CasaSur Recoleta, dedicated to making your stay memorable and ensuring you feel right at home in Buenos Aires.
Book your stay at CasaSur Recoleta for a truly unforgettable experience in Buenos Aires.
Guests are required to show a credit card and a photo identification (the latter, per guest) upon check-in.
Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 17 years old stay for US$72.60 per person per night when using an existing bed.
Children up to and including 16 years old stay for US$72.60 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
La dirección ducha e instalaciones. Hotel muy bonito y acogedor. Rico desayuno y personal muy atento.
El aire acondicionado sonaba y era molesto por la noche. Solo eso todo lo demás perfecto.
Limpio bien ubicado excelente atención
El agua caliente de la ducha demora
5 minutos en calentarse
Muy linda la habitación y el
Baño, la atención del front desk y el personal del desayuno muy amables.
solo un poco ruidoso por la calle y algún artefacto que hacía ruido cada tanto dentro de la habitación pero no pudimos identificarlo
Primeiro que eles não avisaram que estava tendo uma reforma gigante nos primeiros andares do Hotel, muito barulho de marreta quando entramos em um quarto literalmente do lado.
Pedimos para mudar e nos colocaram em um quarto que não tinha água quente . Falavam que arrumavam e nada acontecia! Até que pedi para mudar novamente.
O hotel é bom mas fomos enganados algumas vezes.
La habitación muy cómoda
Hotel muy bien, gran diseno en las habitaciones con exelentes banos, ubiacion inmejorable para salir a caminar, el personal muy amable y buen precio calidad. lo recomiendo
el wc teniaun ruido molesto en la Noche nada grave.
Tener cafetera con degustación de café de cortesia y alguna atención sorpresa todos los días al regresar a nuestra habitaución.
El desayuno muy bueno y variado, contaba con opciones sin gluten, lo cual para mi es muy importante.
Sería bueno incorporar en el desayuno opciones además de las opciones sin gluten también alguna combinación sin lactosa también.
Warmness
N/A
Faço questão de deixar um feedback aqui porque o atendimento que tive nesse hotel foi EXCEPCIONAL. Havia feito a reserva depois de uma análise de opções, e vi que haviam alguns comentários que confesso que me deixaram um pouco preocupado de início, mas ao vivo no hotel, tenho de dizer que gostei de ABSOLUTAMENTE TUDO. A experiência que nos foi proporcionada de atendimento, fora sim o conforto do quarto em si foi inquestionável. Passei um final de semana do dia dos namorados, e aproveitei e havia planejado para fazer um pedido de casamento e o hotel fez tudo que estava ao alcance deles para que essa experiência fosse a melhor possível, e de fato foi. Não há nada que eu poderia ter desejado diferente do que carinho que foi dado a nós.
A única coisa que deixo como feedback é que de fato, como havia lido em outros comentários, o ralo do banheiro, no chuveiro, é um pouco lento na caída da água. Mas nada que entope ou nada que impede de tomar um banho confortável. Apenas algo que levaria em consideração para tentar buscar soluções se há outros comentários relacionados. Mas ainda assim reforço que minha experiência foi tão tão positiva que isso não seria capaz de arranhar nada na estadia.
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