CasaSur Recoleta

Hotels
9 (426 reviews)
Av. Callao 1823 , Buenos Aires , ar

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Air conditioning
Restaurant
Room service
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Cons:
Poor cleanliness
Issues with hot water

Categories

Cleanliness
8.44
Several mentions of dated facilities and maintenance issues suggest poor cleanliness.
Service
9.99
Staff were noted as very attentive and friendly.
Location
10
The location received high praise across multiple reviews.
Room Quality
7.9
Issues with room darkness and size were highlighted.
Amenities
8.93
While some amenities were praised, the gym accessibility was criticized.
Value for Money
7.89
Lack of hot water and old towels make the price questionable for some guests.
Food and Beverage
8.94
Breakfast received mixed reviews with suggestions for improvement.
Overall Experience
9.93
Despite several issues, the overall stay was rated positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:17

Property Description

Charming Boutique Hotel in Recoleta District
The CasaSur Recoleta is a charming boutique hotel located in the heart of Buenos Aires, offering a stylish and elegant retreat next to popular attractions such as the Recoleta Cemetery and the Alvear Palace.

Luxurious Amenities and Dining
Step into a world of luxury with stylish furnishings, Neoclassic décor, and a luxurious spa. Indulge in a delicious breakfast spread each morning, followed by regional and international dishes at the hotel restaurant. Unwind at the lobby bar with a selection of teas, homemade pastries, tapas, and Argentinean wines.

Exceptional Service
Experience exceptional hospitality with the accommodating staff at CasaSur Recoleta, dedicated to making your stay memorable and ensuring you feel right at home in Buenos Aires.

Book your stay at CasaSur Recoleta for a truly unforgettable experience in Buenos Aires.

Important information:

Guests are required to show a credit card and a photo identification (the latter, per guest) upon check-in.
Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for US$72.60 per person per night when using an existing bed.
    Children up to and including 16 years old stay for US$72.60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 426 reviews
Cleanliness: 8.44
Service: 9.99
Location: 10
Room Quality: 7.9
Amenities: 8.93
Value for Money: 7.89
Food and Beverage: 8.94
Overall Experience: 9.93
F
Fabrizio • solo_traveller • ar
8
2026-06-13 • via Nuitee
B
Bruno Egli • couple • ch
10
2026-06-11 • via Nuitee
L
Luciana • solo_traveller • uy
10
Pros:

Calidez del personal. Ubicación

Cons:

Nada

2026-06-11 • via Nuitee
M
Moacyr Dario • family_with_children • br
10
Amei minha estadia
Pros:

Muito confortável. Se tivesse nota mil eu daria.

2026-06-10 • via Nuitee
P
Paola • extended_group • uy
10
Pros:

Divino lugar! Todo impecable. El personal muy amable. Muy recomendable.

Cons:

Nada

2026-06-08 • via Nuitee
C
Claire • couple • gb
10
Very easy to get around from
Pros:

Location

2026-06-08 • via Nuitee
H
Henrylopezf • couple • cl
9
2026-06-05 • via Nuitee
A
Anali • solo_traveller • co
10
Pros:

Muy elegante, moderno, excelente ubicación y gran amabilidad del personal. El desayuno con varias opciones deliciosas. Cortesía de colocar agua filtrada cada dia. Volveré

2026-06-04 • via Nuitee
J
Javier • couple • cl
8
Barrio de Recoleta, a buen nivel
Pros:

el desayuno no está a la altura del hotel. Poco variado. Falta oferta de mejor calidad.

Cons:

más variedad en la oferta del desayuno y mejores productos

2026-06-04 • via Nuitee
Q
Quinzio • couple • cl
9
2026-06-02 • via Nuitee
G
Gregorio • couple • cl
10
Excelente Servicio
Pros:

Excelente ubicación y la atención del personal muy buena. Nos atendieron como reyes.

Cons:

Nada, todo súper bien

2026-06-01 • via Nuitee
M
Maria Valentina • family_with_children • uy
10
Hermosa experiencia, más que conforme.
Pros:

Fui con mi madre y ambas más que conforme con este hotel.
El personal super amable incluso desde antes de hacer el check in. Como llegamos temprano, dejamos las valijas y nos fuimos a recorrer, y antes de volver ya nos habian avisado que nos habían subido las valija, nos prendieron el aire en la temperatura deseada y nos dejaron una jarra eléctrica como habíamos pedido. Al llegar nos llevamos la grata sorpresa de que habíamos sido seleccionadas como huésped estrella que tiene un montón de beneficios, nos dieron un upgrade, unos masajes, late check out y un aperitivo de bienvenida.
Las instalaciones están super bien, son cómodas y muy limpias. El desayuno es muy variado y rico, incluso opciones para celiacos.
La ubicación es perfecta para recorrer la zona a pie, siempre nos gusta quedarnos por recoleta.
Me gustaría remarcar una vez más la buena atención del personal, siempre muy atentos y nos ayudaron en todo.
Sin duda volveremos y recomendaremos.
Gracias!

2026-06-01 • via Nuitee
G
Guille • couple • ar
10
2026-05-29 • via Nuitee
G
Guelfi • solo_traveller • uy
10
2026-05-26 • via Nuitee
M
Manuel • couple • cl
9
Para volver pronto
Pros:

Atención del personal y ubicación

2026-05-25 • via Nuitee
J
JACINTO DAMIAN • couple • ar
10
2026-05-23 • via Nuitee
M
maria victoria • couple • uy
10
Una experiencia muy disfrutable.
Pros:

La ubicación e instalaciones son excelentes. La habitación está en perfectas condiciones, todo nuevo y limpio.
El desayuno es muy bueno y el personal es muy atento y amable.

Cons:

Nada.

2026-05-19 • via Nuitee
C
Carlos • family_with_children • ar
4
Habitación muy pequeña - Mala relación precio-calidad
Pros:

Muy mala la habitación para el valor que tiene, pequeñísima.

Cons:

Tamaño de la habitación con respecto a su precio

2026-05-19 • via Nuitee
A
Antonella • solo_traveller • pe
9
Pros:

No lo pude probar

2026-05-18 • via Nuitee
L
Luciano • couple • br
10
2026-05-17 • via Nuitee