Hilton Garden Inn Palm Beach Gardens

Hotels
•
Hilton Garden Inn
8.9 (350 reviews)
3505 Kyoto Gardens Drive , Palm Beach Gardens , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (many named employees praised)
Excellent location near beaches, shops, and restaurants
Clean rooms and property
Comfortable, spacious rooms with ocean views
Strong food & beverage service (bar and breakfast staff)
Guests indicate they will return / recommend

Categories

Cleanliness
8.9
Multiple guests explicitly praised cleanliness alongside staff and location; no cleanliness complaints reported.
Service
8.9
Overwhelmingly positive mentions of staff by name (Keisha, Cierra, Scott, Lia, Aleah, Fitzroy, Kali, Jamee, Lio, Jeff) and praise for attentive, friendly, and helpful service.
Location
8.9
Frequently noted as excellent — close to beaches, shopping, restaurants and pleasant walking area; proximity to points of interest highlighted.
Room Quality
8.9
Rooms described as big, comfortable with ocean views and comfortable beds; no room-quality complaints reported.
Amenities
8.9
Standard quality for this hotel tier; few specific hotel-amenity details mentioned beyond dining/breakfast/bar service.
Value for Money
8.9
Standard quality for this hotel tier; reviewers did not specifically comment on pricing or value.
Food and Beverage
8.9
Multiple positive mentions of bar and breakfast staff (Scott, Fitzroy, morning breakfast team) and servers; service and atmosphere praised.
Overall Experience
8.9
Consistently positive overall experience reported — guests described stays as wonderful, memorable, and said they'd return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Convenient Location
Situated between The Gardens Mall and Downtown at the Gardens, our hotel is just a stone's throw away from John Macarthur Beach State Park, offering the perfect blend of city life and natural beauty.

Modern Amenities
Enjoy free WiFi, flat-screen TVs with Pay-Per-View channels, a work desk, and a coffee machine in our well-equipped rooms. Indulge in room service for a truly relaxing stay.

Relaxation and Dining
Unwind by the outdoor pool or keep up with your workout routine at our 24-hour gym. The Great American Grill serves delicious meals with a view of the lake, while our lounge offers refreshing drinks. Don't forget to visit the Pavilion Pantry for snacks any time of the day.

Book your stay at Hilton Garden Inn Palm Beach Gardens for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBI

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 350 reviews
Cleanliness: 8.9
Service: 8.9
Location: 8.9
Room Quality: 8.9
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 8.9
Overall Experience: 8.9
N
Nicholas • couple • us
10
2026-10-31 • via Nuitee
O
OSCAR • solo_traveller • us
10
2026-10-30 • via Nuitee
M
María José • family_with_children • co
10
2026-10-29 • via Nuitee
R
Rosie • couple • us
10
Pros:

The cleanliness the staff and location

2026-10-16 • via Nuitee
L
Louis • couple • us
9
2026-10-16 • via Nuitee
O
OSCAR • solo_traveller • us
10
Pros:

Very friendly, positive people. Attention to detail and always willing to help me.

2026-10-15 • via Nuitee
J
Juan • couple • us
10
2026-09-16 • via Nuitee
J
Juan • solo_traveller • us
10
2026-08-26 • via Nuitee
C
Charles • solo_traveller • us
10
My new fave!!!
Pros:

Brennan, beachside, old Florida, big room, ocean view, Ormond!!

Cons:

All good

2026-08-25 • via Nuitee
T
Thomas • family_with_children • us
10
2026-08-18 • via Nuitee
3
304chasep • Business
10
Kali was the best server
Pros:

Kali is awesome she was the best server

2026-08-10 • via Tripadvisor
C
CJ • solo_traveller • us
10
TDY transit
Pros:

Overall experience was great! Whole Foods on one side and an indoor mall at the other. Will definetly be back!

Cons:

...

2026-08-10 • via Nuitee
9
942laryssan • Family
10
Thanks Jamee!
Pros:

Jamee made our evening so enjoyable. Great conversation and overall charming environment.

2026-08-03 • via Tripadvisor
L
Lori • couple • us
10
Excellent location. Beautiful walk to shops and restaurants.
Pros:

Excellent location. You can walk to restaurants, shops. Beautiful area to walk around.

2026-08-03 • via Nuitee
J
Juan Carlos • extended_group • us
10
2026-08-03 • via Nuitee
D
Departure51817333792 • Business
10
Great Staff and Hotel
Pros:

Everytime I've come to the Hilton Garden Palm Beach Hotel, I always have such a great experience and stay!
I would also like to give a special thanks and huge appreciation to Keisha for her outstanding customer service!..She always make sure that my stay here is top tier!.

2026-07-28 • via Tripadvisor
E
Explorer793935 • Family • St. Augustine, Florida
10
Definitely Be Back! Great stay in a perfect location!
Pros:

Hilton Garden Inn - Palm Beach Gardens. Fabulous elegant atmosphere, great rooms with comfortable beds. Super responsive and friendly staff!!

Perfect location- close to beaches, shopping and great restaurants!! Loved it!

2026-07-19 • via Tripadvisor
D
debbiewB2164EW • Family • South Bay, Florida
10
Best Stay Ever
Pros:

We were in Palm Beach Gardens for a JW Regional Convention
The staff
Keara, Cierra, Keisha, Ruth and Matt
Contributed to a wonderful stay at the Hilton. The attention and personalize Care and welcome we receive was memorable and we felt so valued as guests.
The morning staff at breakfast was so attentive and friendly.

We look forward to returning next summer for our JW regional Convention hope to see the staff again!!!

2026-07-15 • via Tripadvisor
Q
Q359VSgregoryd • Couples
10
Great staff and hotel
Pros:

We had to change dates at last minute and the site we went through was telling us the hotel would not allow. We call the hotel and they said no problem and gave us credit for what we already paid. Lio and Jeff were fantastic with this. Lio went further when she found out we arrived on my wife’s birthday. She gave her a little gift basket and balloons. Exceptional service!!!

2026-07-15 • via Tripadvisor
M
Martin • family_with_children • nl
10
2026-07-15 • via Nuitee