Quality Inn & Suites Capitola By the Sea

Hotels
Quality Inn
8.1 (1126 reviews)
720 Hill Street , Capitola , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Convenient location
Cons:
Noisy heater and shower
Limited breakfast options
Bathroom maintenance issues

Categories

Cleanliness
7.94
Generally clean with some reports of maintenance issues.
Service
8.41
Staff were friendly and went above and beyond.
Location
8.76
Conveniently located near restaurants and freeway.
Room Quality
8.1
Rooms were spacious and modern, but some issues with noise and firmness.
Amenities
7.83
Basic amenities with suggestions for improvement, particularly breakfast.
Value for Money
7.89
Good value for the price, though breakfast quality could be enhanced.
Food and Beverage
7.44
Breakfast options were limited and lacking quality.
Overall Experience
8.41
Overall enjoyable stay with some minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:24

Property Description

Convenient Location near Capitola Beach and Village
Located just a short 10 minutes' walk from the picturesque Capitola beach and village, Quality Inn & Suites Capitola offers a perfect blend of comfort and convenience for your stay.

Comfortable Rooms with Essential Amenities
Each room at Quality Inn & Suites Capitola features a flat-screen cable TV, balcony, microwave, compact fridge, ironing facilities, and a hairdryer, ensuring a comfortable and pleasant stay for every guest.

Relaxing Outdoor Pool and Useful Guest Services
Guests can unwind and enjoy the California sun at the seasonal outdoor swimming pool or take advantage of the guest launderette. With nearby attractions like Santa Cruz Beach Boardwalk and Cabrillo College, your stay promises both relaxation and exploration.

Book your stay at Quality Inn & Suites Capitola now for a memorable experience by the beach.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Outdoor season heated pool open May to October 9:00 to 21:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 1126 reviews
Cleanliness: 7.94
Service: 8.41
Location: 8.76
Room Quality: 8.1
Amenities: 7.83
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 8.41
L
Lisa couple us
7
2026-08-28 via Nuitee
A
Antonio couple us
10
2026-08-28 via Nuitee
L
Lydia couple us
9
nice
Pros:

The location of the place was really nice and close to everything we needed. We will stay there again

2026-08-26 via Nuitee
L
Lynnette solo_traveller us
9
Great Location
Pros:

Location to everything we wanted to do was perfect

Cons:

Welcome sign at bottom of entrance broken so we didn't know where turn in.

2026-08-26 via Nuitee
S
Scott couple us
7
OK for a quick stay, especially off-season. But $310 for 1 night in summer with a leaking toilet?
Pros:

Easy check-in, nice front desk woman. Room was adequately sized, and reasonably quiet.

Cons:

Toilet was slow-leaking when we entered the room (stream of water from the back of the toilet along the floor to the front). Front desk had someone come immediately, but they didn't fix it exactly. Towels were adequate to stem the leak.

2026-08-24 via Nuitee
B
Bob couple us
10
2026-08-24 via Nuitee
A
Alberto couple us
9
2026-08-24 via Nuitee
A
andrae family_with_children us
10
Pros:

I liked just about everything about Quality Inn & Suites Capitola By the Sea. I suppose the flat screen could have been a bit larger. Other than that, my brother and I had a wonderful experience at Quality Inn & Suites Capitola By the Sea

Cons:

The flat screen could have been bigger. I feel the room could adequately accommodate a larger flat screen. That would be my one and only complaint.

2026-08-24 via Nuitee
C
Christina solo_traveller us
5
2026-08-24 via Nuitee
L
Leslee solo_traveller us
7
Pros:

The lady at the front was delightful. I felt safe.

Cons:

I didn’t care for the pillows. They were too hard for me. I would come back but just bring my own.

2026-08-23 via Nuitee
S
Seda couple us
10
Pros:

The location, the room, everything!

Cons:

Nothing

2026-08-22 via Nuitee
M
Mc Neela couple ie
9
2026-08-19 via Nuitee
A
Anthony solo_traveller us
8
2026-08-18 via Nuitee
R
Regina extended_group us
8
2026-08-17 via Nuitee
L
Laurie extended_group us
7
great until i fell and hurt shin.
Pros:

nice room /quiet

Cons:

Fell in the bathtub to slippery

2026-08-17 via Nuitee
J
Jonathan couple nz
7
Easy car parking small walk to beach
Pros:

Quiet

Cons:

Distance from sea
Breakfast very basic
Rooms old
Slow check in

2026-08-16 via Nuitee
H
Holly solo_traveller us
10
2026-08-16 via Nuitee
S
Sam solo_traveller us
9
2026-08-13 via Nuitee
D
Dianne couple us
8
Great hotel and value
Pros:

The hotel looks very cute from the outside, great curb appeal. We were pleasantly surprised by the size of our room; very comfy and clean! And it was obvious they were in the middle of upgrading rooms because we saw old carpeting in the hallway that hadn't been removed yet and our room seemed to have new carpeting and tile flooring in the bathroom. Nice jacuzzi tub in the bathroom. Great price for that size of room!

Cons:

This was just a temporary problem but we didn't check in until after 6 PM so after going out to a late dinner and not getting back until after 9, we found out that the TV in the bedroom wasn't working. It was just a quick one night stay while traveling home after being gone 3 weeks so we didn't call to have it fixed; we just made a point of letting them know in the morning so it could be fixed for the next rental. Not a huge problem; just a little frustrating for us since we do like to watch TV in bed before falling asleep. Breakfast that was included wasn't as large as any of the others we experienced along the way on our trip (no cooked items like eggs, bacon, potatoes) but it was certainly doable.

2026-08-10 via Nuitee
L
Laura couple us
9
2026-08-10 via Nuitee