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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Family rooms
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Fax/photocopying
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Non-smoking throughout
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Private parking
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Outdoor pool
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Accessible parking
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Outdoor pool - seasonal
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Heated pool
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Vending machine - drinks
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Vending machine - snacks
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Staff adhere to local safety protocols
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CCTV outside property
Review Highlights
Categories
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Property Description
Convenient Location near Capitola Beach and Village
Located just a short 10 minutes' walk from the picturesque Capitola beach and village, Quality Inn & Suites Capitola offers a perfect blend of comfort and convenience for your stay.
Comfortable Rooms with Essential Amenities
Each room at Quality Inn & Suites Capitola features a flat-screen cable TV, balcony, microwave, compact fridge, ironing facilities, and a hairdryer, ensuring a comfortable and pleasant stay for every guest.
Relaxing Outdoor Pool and Useful Guest Services
Guests can unwind and enjoy the California sun at the seasonal outdoor swimming pool or take advantage of the guest launderette. With nearby attractions like Santa Cruz Beach Boardwalk and Cabrillo College, your stay promises both relaxation and exploration.
Book your stay at Quality Inn & Suites Capitola now for a memorable experience by the beach.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Outdoor season heated pool open May to October 9:00 to 21:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children ages 1 and older are allowed.
Children from 1 year old to 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: No
- Manual Wheelchair: No
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 0
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
The property was great. However, my experience with booking was not. I made the reservation in advance. Once we got there booking had not released the reservation so when we got there, we didn’t have a reservation. However, the manager worked magic and got the reservation released from booking. Booking list up terribly. I will never use booking again.
I didn’t like using Booking.com. Booking.com is is a farce a fraud a sham. However, the property that I went to was very good and the owner/manager was amazing.
Great location, comfortable rooms, and very clean.
The location. Nice and quiet area
Breakfast was somewhat unimaginative
The location is excellent (for the reason we picked this place). It's easily accessible by highway to get north or south to visit other places. Staff was friendly, accommodated for our needs for the room (bottom floor), and communicated timely. Breakfast was good; started out our day with what we needed! Beds were comfy. Microwave and fridge were so convenient to have. I liked that coffee was available all day.
Unfortunately, the noise upstairs made sleeping difficult. If I could, I would've taken the top floor but for my family, we needed the bottom. Otherwise, everything else was as expected.
The rooms were huge and spacious! Very clean and renovated. Plenty of parking and coffee served most of the day. There were no elevators and tv was too small.
There were no elevators and tv was too small.
Beautiful as always
Lack of parking due to construction workers being housed there while on assignment - they were also loud at 4am
Nothing
Staff. Dead plants and grass. Check in was 3:00 room wasn’t ready until 5pm. Manager was rude
Overall, our stay was good. The room was spacious and relatively clean. The air inside felt a little heavy, possibly because of the carpets or cleaning chemicals.
The biggest disappointment was the breakfast. We chose a room with breakfast included because we wanted the convenience of waking up and having breakfast at the hotel. Unfortunately, what was offered could hardly be called breakfast. There were waffles that guests had to make themselves, bread with butter, yogurt, and sweet pastries with jam. There were no eggs, not even boiled eggs, no cheese, no vegetables, and no savory protein options at all. Everything consisted mainly of sugar and flour.
The hotel advertises breakfast, but it should clearly state what is actually included. If we had known in advance that breakfast consisted almost entirely of sweet, high carbohydrate foods, we would have chosen a room without breakfast and gone elsewhere from the start. Instead, we wasted time in the morning looking for a place to eat because we simply could not call this a real breakfast.
For about $10 per person, which is what the hotel charges for breakfast if purchased separately, we found a nearby restaurant serving a proper breakfast with scrambled eggs and fried potatoes. We would have gladly done that from the beginning if the hotel had accurately described what guests should expect.
Clean room, friendly staff
Upstairs guests were very loud, heard stamping on the floor until late at night for two nights
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