Hyatt Vancouver Downtown Alberni

Hotels
•
Shangri-La Hotels and Resorts
9.4 (178 reviews)
1128 West Georgia Street, Vancouver, British Columbia, V6E0A8 , Vancouver , CA
1-604-317-1234

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Pets allowed

Facilities

Full-service spa
Fitness facilities
Express check-out
Electric car charging station
Health club
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Beautiful hotel
Cons:
Understaffed
Housekeeping schedule issues

Categories

Cleanliness
9.24
The hotel was very nicely furnished and clean, which reflects a high standard of cleanliness.
Service
9.71
Best concierge ever, world-class service. The staff were incredible and had attention to detail.
Location
9.75
Located in the financial hub of Vancouver, convenient for shopping and near to the cruise terminal.
Room Quality
9.2
Winderful room, spacious and well maintained.
Amenities
9.23
Turndown service and beautiful interiors add to the amenities offered.
Value for Money
9.19
Exceptional service and quality justifies the price.
Food and Beverage
9.24
Food and in-room dining are great.
Overall Experience
9.61
Overall experience was perfect with amazing service and an excellent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:53

Property Description

Discover an oasis of luxury at Shangri-La Vancouver, where modern elegance meets comfort in the heart of the city.

Relaxation and Wellness
Unwind at our full-service spa, indulging in rejuvenating massages, body treatments, and luxurious facials. For fitness enthusiasts, our modern health club, outdoor pool, and inviting hot tub await your enjoyment.

Gourmet Dining Experience
Savor the exquisite flavors of Fusion cuisine at Carlino, our on-site restaurant with a chic bar/lounge. Enjoy the convenience of 24-hour room service, or indulge in a delicious cooked-to-order breakfast daily.

Convenient Amenities
Stay connected with complimentary wired and wireless internet access throughout the hotel. Our business center and express check-in ensure all your needs are catered for, while the shuttle service from the airport adds a layer of convenience to your stay.

Book your stay at Shangri-La Vancouver today for an unforgettable experience!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Green Key Global

  • Pets

    Pet max weight (per pet) in kg is 27

See all policies

Location

Guest Reviews

9.4
Based on 178 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.75
Room Quality: 9.2
Amenities: 9.23
Value for Money: 9.19
Food and Beverage: 9.24
Overall Experience: 9.61
R
Ramon • couple • us
10
2026-05-22 • via Nuitee
A
Anthony • couple • gb
10
2026-05-14 • via Nuitee
J
Joshi • couple • ca
9
Beautiful property with excellent service
Pros:

It was very central, smart lighting, beautifully decorated, visually stunning!

Cons:

Just the room layout was smaller than what was seen on photos while booking the stay

2026-05-13 • via Nuitee
K
Kadiam • couple • ca
10
2026-04-27 • via Nuitee
R
Roy • solo_traveller • il
10
2026-04-17 • via Nuitee
• couple • ca
10
2026-04-10 • via Nuitee
G
Guan Bin • solo_traveller • ca
9
2026-04-05 • via Nuitee
C
CH • family_with_children • cn
10
2026-03-27 • via Nuitee
D
Daniela • couple • ca
5
2026-03-16 • via Nuitee
M
Maciej • couple • pl
10
2026-01-31 • via Nuitee
Y
Yunguan • family_with_children • ca
10
2026-01-19 • via Nuitee
M
Mao • couple • ca
10
品质超所值！
Pros:

物超所值

Cons:

餐厅水平应该是档次更高！

2026-01-11 • via Nuitee
M
Michael • family_with_children • au
9
Amazing time and staff went above and beyond to make us feel welcome
Pros:

Very well located for downtown activity

Cons:

Bed was a little tired - needed a new matress

2026-01-05 • via Nuitee
J
Julie • couple • gb
10
2025-12-30 • via Nuitee
C
Cady • couple • us
10
Pros:

Highest of quality and standards. Attentive.

Cons:

It rained.

2025-12-11 • via Nuitee
W
WenHsiu • solo_traveller • tw
9
2025-12-06 • via Nuitee
M
Meeryung • family_with_children • kr
9
2025-11-23 • via Nuitee
M
Mao • couple • ca
10
舒适安静，整洁卫生！
Pros:

客房很棒

Cons:

要有与品牌匹配的餐饮

2025-11-06 • via Nuitee
T
Taha • solo_traveller • kw
10
2025-10-29 • via Nuitee
M
Mark • couple • au
9
Enjoyed our stay.
Pros:

Nice location for everything.

Cons:

None

2025-10-26 • via Nuitee