Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Beautiful hotel
Cons:
Understaffed
Housekeeping schedule issues

Categories

Cleanliness
9.24
The hotel was very nicely furnished and clean, which reflects a high standard of cleanliness.
Service
9.71
Best concierge ever, world-class service. The staff were incredible and had attention to detail.
Location
9.75
Located in the financial hub of Vancouver, convenient for shopping and near to the cruise terminal.
Room Quality
9.2
Winderful room, spacious and well maintained.
Amenities
9.23
Turndown service and beautiful interiors add to the amenities offered.
Value for Money
9.19
Exceptional service and quality justifies the price.
Food and Beverage
9.24
Food and in-room dining are great.
Overall Experience
9.61
Overall experience was perfect with amazing service and an excellent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:53

Property Description

Luxury Spa and City Views
Indulge in luxury at Shangri-La Hotel Vancouver's full-service spa and soak in stunning views of the city center.

Modern Amenities and Comfort
Relax in style with a 42-inch flat-screen TV, Nespresso machine, and floor-to-ceiling windows in every room.

Fitness Center and Outdoor Pool
Stay active with a state-of-the-art fitness center, outdoor pool, and private yoga classes available at your convenience.

Experience the pinnacle of luxury and relaxation at Shangri-La Hotel Vancouver. Book now to elevate your stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Location

Property Video

Guest Reviews

9.4
Based on 331 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.75
Room Quality: 9.2
Amenities: 9.23
Value for Money: 9.19
Food and Beverage: 9.24
Overall Experience: 9.61
J
Jennifer • solo_traveller • au
10
2026-09-19 • via Nuitee
S
Sonya • couple • au
10
2026-09-14 • via Nuitee
D
Darren • couple • gb
9
Enjoyable
Pros:

Staff

Cons:

In house restaurant. The breakfast was poor for a Hyatt

2026-09-12 • via Nuitee
J
Jinxia • couple • us
9
Pros:

Convenient location.

Cons:

I wish the cleaning was alittle better. During our check in day, I found a chocolate stain spot on the chair and snacks around the bathroom door area, and hair on my bed

2026-09-09 • via Nuitee
L
Luca • family_with_children • it
9
2026-09-01 • via Nuitee
S
Shenouda • solo_traveller • us
10
2026-08-28 • via Nuitee
A
Ankur • solo_traveller • ca
10
2026-08-24 • via Nuitee
D
Dr Sandra • family_with_children • de
10
Perfekt
Pros:

Unser Aufenthalt war perfekt. Ein wunderbarer Empfang, das Housekeeping unglaublich aufmerksam wie eine unsichtbare Fee. Tolle Lage. Sehr sauber. Großes Zimmer , tolle Aussicht .

Cons:

Der Poolbereich könnte etwas sauberer sein

2026-08-24 • via Nuitee
S
Stephen • extended_group • gb
8
Pros:

Great bedroom, gym, pool and location

Cons:

In room coffee facilities were very poor, horrible blend / taste, cups too small and no fresh milk.

2026-08-21 • via Nuitee
S
Sofia • couple • cl
10
Pros:

Todo espectacular. Habitación extremadamente cómoda, personal muy amable y ubicación inmejorable.

Cons:

Nada

2026-08-14 • via Nuitee
C
Christoph • family_with_children • de
10
Alles bestens
2026-08-08 • via Nuitee
M
Mohammad • couple • ca
9
2026-08-05 • via Nuitee
A
Alex • family_with_children • ch
10
2026-08-02 • via Nuitee
A
Amber • couple • gb
10
Perfect stay
Pros:

Stunning rooms, pure luxury after a day of sightseeing. Location was perfect close to harbour and town.

Cons:

Nothing

2026-07-24 • via Nuitee
I
Inga • family_with_children • de
8
Pros:

Sehr zentral und gutes Gym

Cons:

Sofa Bett, statt ein zweites Doppelbett

2026-07-21 • via Nuitee
A
Ajnas • couple • in
10
Pros:

Location and architecture of the building

2026-07-11 • via Nuitee
D
Diane • extended_group • us
9
Pros:

location, room and spa

Cons:

slow elevators

2026-06-28 • via Nuitee
A
Alice Marie • solo_traveller • ph
10
2026-06-22 • via Nuitee
V
veli • couple • tr
10
Pros:

Calisanlar guler yuzlu konum mukemmel otel son temiz bir dahaki gelisimde muhakkak bu otelde kalacagim insallah

2026-06-18 • via Nuitee
C
Cynthia • solo_traveller • ca
10
relaxing, comfortable and enjoyed the comfort of my room and the amenities available to me.
Pros:

Friendly concierge’s, staff in the facility were kind and thoughtful. Food at Catalino was fantastic. I enjoyed Orrin spa and had a lovely treatment.

Cons:

I have no negative comments.

2026-06-11 • via Nuitee