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Facilities
Property facilities
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Full-service spa
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Fitness facilities
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Electric car charging station
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No single-use plastic straws
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Comprehensive recycling policy
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Health club
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No single-use plastic stirrers
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No single-use plastic water bottles
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No single-use plastic soda bottles
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Guest education on local ecosystems and culture
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Annual carbon offsets
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Sustainability/community reinvestment (10% revenue or more)
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Free WiFi
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24-hour front desk
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Terrace
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Garden
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Luggage storage
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Express check-in/check-out
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Sauna
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Concierge service
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Wheelchair accessible
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Steam room
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Elevator
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Fitness facilities
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Gift shops or newsstand
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Shopping on site
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Conference space
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Hiking/biking trails nearby
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Television in common areas
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Library
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Health club
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Safe-deposit box at front desk
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Multilingual staff
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Free newspapers in lobby
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Porter/bellhop
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Full-service spa
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Smoke-free property
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Express check-in
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Ecotours nearby
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Tours/ticket assistance
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Wheelchair accessible parking
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Assistive listening devices available
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Free area shuttle
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Conference center
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Turkish bath/Hammam
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Playground on site
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Free self parking
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Electric car charging station
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Water dispenser
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Housekeeping on request
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Shopping mall on site
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Vegetable garden
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Ballroom
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Banquet hall
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Eco-friendly cleaning products provided
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Eco-friendly toiletries
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LED light bulbs
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Recycling
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Wheelchair-accessible van parking
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Wheelchair-accessible spa
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Wheelchair-accessible pool
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Change of towels (on request)
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Change of bed sheets (on request)
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Coworking spaces
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Vegetarian breakfast available
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Organic food
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Annual carbon offsets
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Humane animal treatment
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Locally-owned & organized tours & activities
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Showcase for local artists
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Sustainability/community reinvestment (10% revenue or more)
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Guest education on local ecosystems and culture
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Double-glazing on all windows
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Locally-sourced food on site (80% or more)
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Energy-saving switches
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At least 80% of all lighting comes from LEDs
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Comprehensive food waste policy
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Vegan menu options available
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Vegetarian menu options available
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Comprehensive recycling policy
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Bulk dispenser for toiletries
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No single-use plastic soda bottles
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No single-use plastic stirrers
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Biodegradable/compostable stirrers
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No single-use plastic straws
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No single-use plastic water bottles
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Reusable cups only
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Reusable tableware only
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Water-efficient showers only
Review Highlights
Categories
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Property Description
Discover a serene retreat at Novotel Trabzon, where comfort meets convenience on the stunning shores of Kaşüstü Plajı.
Relaxing Spa Experience
Unwind at our full-service spa that offers an array of indulgent massages and rejuvenating body treatments designed to refresh your spirit.
Modern Amenities
Enjoy our state-of-the-art health club, take a dip in the indoor pool, or relax in our hot tub. With complimentary Wi-Fi, express check-in, and a business center at your disposal, your stay will balance work and leisure seamlessly.
Dining and Entertainment
Savor delightful cuisine at Novist Restaurant, complete with a bar/lounge and garden views. Our efficient 24-hour room service ensures your dining preferences are met, day or night.
Make unforgettable memories at Novotel Trabzon—book your stay today!
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Property Policies
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Check-in & Check-out
Contactless check-out is available
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
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Pets
Pets allowed
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General
Professional property host/manager
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Check-in & Check-out
Contactless check-in is available
Property policies
-
Check-in & Check-out
Contactless check-out is available
-
Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
-
Pets
Pets allowed
-
General
Professional property host/manager
-
Check-in & Check-out
Contactless check-in is available
-
Pets
Pets allowed (no fees)
Location
Guest Reviews
The restaurant did not have fresh seafood/fish despite the fact that it was on the menu and you expect this from seaside city.
It was required to wear a cap when entering swimming pool. Never seen such requirement in leisure place, in sports swimming club it is somewhat acceptable, in leisure places it is not!
The toilet door in the room was extremely impractical.
الفندق. روعه وجميع الخدمات متوفرة ويوجد مول قريب جدا والفطور فاخر من جميع الانواع
كل شي يعجب
The breakfast was excellent a wide variety of food. The restaurant's staff was very helpful and professional.
The room was clean and beds are comfortable.
The location is excellent close to many restaurants and shopping centers
The beach is private and very close.
One of the best receptionists was Mrs. Bushra who I unfortunately saw her at check out. She was very professional and great listener to our concerns.
I didn't like that to clean up the room and take the trash out was on demand, we had to call the reception to have the housekeeping clean up our room.
Mr. Cayhoun the receptionist was very rude I greeted him and he didn't answer, I waited for him to look at me and he didn't, he was busy looking at his monitor and ignored me. I just left because I didn't want to allow him to ruin my vacation.
The beach needed to be clean.
The loud noise that comes from a nearby restaurant on the weekend was very loud even when we close the widows.
اكثر شي اعجبني موقع الفندق ممتاز بجانب الحديقة والبحر والمجمعات
شكررخاص ل بشرى ساعدتنا .
Clean
Food, reception
اشكر الموظفة بشرى على حسن الاستقبال والتعامل
موقع متميز على البحر وبجوار جواهر مول
Good location, beautiful view of the sea
Staff really unfriendly and unhelpful. Poor customer service.
اطلالة على البحر
تهالك المرافق والأثاث
The staff is unwelcoming and doesn't treat guests with respect. They are slow to respond and don't address complaints. The restaurant is completely chaotic. Frankly, I've stayed at this hotel in other countries and they're all excellent, except for this one in Trabzon, which doesn't qualify as a five-star hotel.
- تجديد الغرف عن السابق
- نظافة الفندق عموماً
- الموقع للفندق
حقيقة ودون مجاملة أو تحيز
موظفي الاستقبال يحتاجون إلى دورات في التعامل والباقة مع الضيوف في يوم 2206/5/23 موظف الاستقبال متجهم ومنزعج وغير متعاون وغير قادر على خدمة النزلاء باحترافية واستدعى الإخت بشرا للتعامل لإجادتها اللغة العربية
وعند المغادرة طلبنا من موظف الاستقبال الانتظار إلى ما بعد صلاة الجمعة ورفض ( قد يكون من حقه لسياسة الفندق ) ولاكن يبقى الأسلوب هو الذي يحدث الفرق
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