The Great House Hotel

Hotels
8.2 (1051 reviews)
8 High Street , Bridgend , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
Garden
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Review Highlights

Pros:
Historic/characterful building and atmosphere
Friendly, professional and helpful staff (night porter)
Comfortable beds and some large, clean rooms
High-quality breakfast and good restaurant/evening meals
Free parking and pleasant outdoor seating
Cons:
Hot water and shower reliability issues
Multiple maintenance problems (broken blinds, wonky toilets, broken lamps)
Noise issues (pipes, creaky floors) disturbing sleep
Tight or awkward room layouts (toilet touching wall, narrow spaces)
Slow/no response to complaints and occasional lengthy check-in
Inconsistent food quality (isolated tough pork belly)

Categories

Cleanliness
8
Bathrooms described as modern and clean by some guests, but occasional hygiene/maintenance issues appeared (rusted shower fixtures, server hair reported, and areas needing freshen-up).
Service
9.2
Staff repeatedly praised as friendly, professional and helpful (night porter available, staff stayed late for parties). Some lapses noted (lengthy check-in, unanswered complaint email).
Location
8.6
Several guests called the location great and convenient; one guest noted rural access added travel time but this is not a fault of the hotel itself.
Room Quality
7.2
Multiple maintenance and layout issues reported across rooms (broken blinds, wonky toilet touching wall, broken bedside lamp, narrow spaces, creaky floors, rusted fixtures, noisy pipes), though some rooms were praised as large and comfortable.
Amenities
8.4
Good on amenities mentioned: free parking, outdoor seating, restaurant, night porter. However guests experienced problems with hot water reliability and external light disturbance.
Value for Money
8.2
Standard quality for this hotel tier
Food and Beverage
8.8
Breakfast repeatedly praised as high quality and tasty; evening meals often rated very well, though there were isolated quality complaints (tough pork belly) and a service grooming lapse.
Overall Experience
7.2
Overall a charming, characterful hotel with friendly staff and good food, but recurring maintenance, hot-water and noise issues led to mixed stays for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:27

Property Description

Historic Charm
Step back in time at The Great House Hotel, a Grade II Listed building dating back to the 16th century. Immerse yourself in history with flagstone floors, open fireplaces, and traditional oak beams.

Culinary Delights
Indulge in exquisite dining at Leicester's Restaurant, offering dishes to a 2 AA Rosette standard. Delight your taste buds with innovative creations made from locally sourced ingredients.

Convenient Location
Located just 5 minutes from the M4, our hotel provides easy access to both Cardiff and Swansea. Explore the nearby coast at Porthcawl, visit Margam Abbey, or enjoy a day at the Country Park - all within a short 10-minute drive.

Experience the perfect blend of history, gastronomy, and convenience at The Great House Hotel. Book your stay now and create unforgettable memories.

Important information:

Please note that the restaurant does not open for dinner on Sunday evenings.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Location

Guest Reviews

8.2
Based on 1051 reviews
Cleanliness: 8
Service: 9.2
Location: 8.6
Room Quality: 7.2
Amenities: 8.4
Value for Money: 8.2
Food and Beverage: 8.8
Overall Experience: 7.2
A
Andrew • solo_traveller • gb
8
Very enjoyable would recommend to others
Pros:

Peaceful clean comfortable the staff were excellent friendly and always happy to help

Cons:

Not so much didn’t like but certainly our room could do with some tlc although it was clean and tidy it just had standard wear and tear.

2026-08-26 • via Nuitee
A
Anne • solo_traveller • gb
9
2026-08-26 • via Nuitee
Y
Yoganand • family_with_children • ie
10
Nice stay with family
Pros:

It was a great stay, all, went well, staff were nice and friendly. No issues at all. Would return again.

2026-08-23 • via Nuitee
S
Susan • solo_traveller • gb
6
Disappointed
Pros:

The staff as always

Cons:

The breakfast is not like is used to be, local products, are not used anymore.

The garden lodge, desperately needs refurbishment.

Black window frame
Front door plinth rotten and came away as we opened the door.
Kitchen door hanging off

Bath surround very old and cracked.

We have been staying in the Great house for many years, sadly its not the same attention to detail.

2026-08-23 • via Nuitee
S
Sally • couple • gb
10
One of our favourite places to stay, we got married there and go back every year on our anniversary
Pros:

Beautiful old Manor House, very friendly and helpful staff

2026-08-22 • via Nuitee
G
Gemma • couple • gb
10
Perfect overnight stay
Pros:

Beautiful hotel

Cons:

Location not much around without a car journey

2026-08-17 • via Nuitee
T
Tony • couple • gb
8
Pros:

Character

Cons:

Decor is interesting ;-)

2026-08-17 • via Nuitee
S
Simon • solo_traveller • gb
8
Good service, excellent restaurant
Pros:

Friendly and helpful staff, excellent breakfast

2026-08-16 • via Nuitee
M
Mark • couple • gb
10
Perfect
Pros:

Amazing room, friendly and helpful staff.
Food was perfect, definitely going again.

2026-08-16 • via Nuitee
T
Teresa • solo_traveller • gb
10
Loved it and will definitely be back !
Pros:

Beautiful building an garden . Loved the dining room and bar .

Cons:

Nothing .

2026-08-11 • via Nuitee
H
Harrie • couple • gb
7
2026-08-09 • via Nuitee
V
Vowles • couple • gb
8
2026-08-09 • via Nuitee
B
BAIGRIE • solo_traveller • gb
7
Lovely quirky old hotel
Pros:

Great old building, room was different given the overhead lighting show above the bed, maybe not every ones cup of tea but amusing nonetheless.

Cons:

Time it took to get there from Cornwall. M5 a nightmare, 3 hour journey took 10 hrs, not fault of hotel but rural location didnt help

2026-08-08 • via Nuitee
B
Bez 68 • solo_traveller • gb
10
Pros:

The staff at this hotel are lovely very professional and friendly nothing is too much trouble. This is our second stay here in 4 days. We liked the atmosphere, and their is a night porter on through the night in case you need anything. I would highly recommend anyone to stay here.

Cons:

There wasn't anything that we didn't like it really was lovely

2026-08-07 • via Nuitee
P
Paula • solo_traveller • gb
6
The stay was pleasant and relaxing.
Pros:

A lovely old, historic building in a great location.

2026-08-06 • via Nuitee
L
Lucy • couple • gb
3
My stay was for the purpose to break up my travel for rest, this was not achieved.
Pros:

The staff were friendly and welcoming.

Cons:

My Pork Belly was so tough, it was difficult to cut. The chair I was on at my table was broken. The server hair was not tired back. My room could use a little freshen up. I bruised myself on catching the edge of bed because the space between bed and chair against desk was narrow. The toilet had to be sat on at an angle due to one side being up against the wall. The toilet seat needed to be fixed. in the shower, light fixtures were rusted. The worse part was I was kept awake through the night with repeated loud noises like old pipes. I filmed it and showed it to the receptionist in the morning. When I complained to the Hotel via email, no reply.

2026-08-05 • via Nuitee
I
ian • couple • gb
3
We won’t be back
Pros:

Friendly staff
Good breakfast
Convenient location

Cons:

Leak in bathroom
Broken window blind
No hot water
Lengthy check-in

2026-08-04 • via Nuitee
A
alan • extended_group • gb
7
Staff who try hard with mediocre accommodation
Pros:

The staff were really good, on arrival, staying late to keep the bar open just for our party, and especially at breakfast in the morning.

Cons:

The room and bathroom had numerous issues, including shoddy fittings in the bathroom, broken bedside lamp, and above all showers which took forever to run hot.

2026-08-04 • via Nuitee
B
Bez 68 • solo_traveller • gb
10
Pros:

The hotel was lovely, lovely atmosphere when you walked in to the hotel. Nothing was to much trouble professional but friendly, loved it.

Cons:

The only thing was no hot water for shower or a bath.

2026-08-03 • via Nuitee
K
Kevin • solo_traveller • gb
9
Pros:

Very good, but could do with a link of paint hear and there. Also the shower tray needs re grouting. Not unclean just needs parts ect.

Cons:

The outside light came on every few seconds it had a black out blind but it still kept us awake

2026-08-03 • via Nuitee