Country Inn & Suites by Radisson, Jackson, TN

Hotels
•
Country Inn & Suites by Radisson Americas
8 (1239 reviews)
1935 Emporium Drive , Jackson , US
+1 731-240-6438

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Adequate amenities
Cons:
Cleanliness issues
Noise from traffic
Old and dated facilities

Categories

Cleanliness
6.21
Multiple reviews indicated dirtiness and unclean conditions in rooms and bathrooms.
Service
9.18
Consistently praised as friendly and helpful, with several mentions of great staff.
Location
8.72
Many reviews point to a convenient location with nearby restaurants and shopping.
Room Quality
7.17
Inconsistent quality, with mentions of discomfort due to cleanliness issues, but also some mentions of comfort.
Amenities
8.2
Facilities were described as satisfactory, with noted breakfast and general amenities.
Value for Money
7.66
Some guests felt that the hotel was not worth its rating due to cleanliness issues.
Food and Beverage
8.21
Breakfast was positively noted, suggesting decent food options.
Overall Experience
8.68
Despite issues, many guests expressed a willingness to return and generally positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:54

Property Description

Convenient Location
Situated near Interstate 40 and in close proximity to Union University, our Jackson hotel offers easy access to key destinations in the area.

Comfortable Accommodations
Each room at Tennessee Country Inn and Suites By Carlson Jackson is equipped with modern amenities such as a cable TV, coffee-making facilities, and complimentary WiFi, ensuring a comfortable stay for our guests.

Exceptional Services and Facilities
Enjoy a daily continental breakfast, take advantage of our business centre, 24-hour reception, and complimentary parking. With Jackson city centre, Cypress Grove Park, and Old Hickory Mall just a short distance away, our hotel provides convenience and comfort for all travelers.

Book your stay at Country Inn and Suites Jackson for a memorable and hassle-free experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Guest Reviews

8
Based on 1239 reviews
Cleanliness: 6.21
Service: 9.18
Location: 8.72
Room Quality: 7.17
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 8.21
Overall Experience: 8.68
V
Valerie • solo_traveller • us
9
2026-09-17 • via Nuitee
M
Melvin • couple • us
6
Mediocre
Pros:

Location was good. Breakfast was ok

Cons:

Found roaches in room.

2026-09-14 • via Nuitee
S
Stanley • solo_traveller • us
10
2026-09-09 • via Nuitee
B
Bunch • couple • us
10
Will stay again
Pros:

Everything

Cons:

Everything

2026-09-07 • via Nuitee
G
Georgette • couple • us
10
Pros:

Staff very helpful and friendly

Cons:

No comment

2026-09-05 • via Nuitee
A
Angela • couple • us
1
2026-09-05 • via Nuitee
L
Lisa • couple • us
7
Nice place for the middle of Jackson
Pros:

Great location, staff was very friendly and helpful. Bed was very comfortable

Cons:

The rooms were a little dark and needed more lighting

2026-09-02 • via Nuitee
J
Joseph Shaw • solo_traveller • us
10
2026-09-01 • via Nuitee
P
Penny • couple • us
4
Also the tv guide showed multiple pornographic options which were blatant and disgusting.
Pros:

Friendly staff

Cons:

The bathroom was not clean. Hair in sink. Toilet not clean

2026-08-24 • via Nuitee
N
Natalya • couple • us
10
2026-08-22 • via Nuitee
R
Russell • solo_traveller • us
1
2026-08-15 • via Nuitee
J
Jennifer • solo_traveller • us
8
Pros:

Friendly staff. Good parking. Comfortable beds.

Cons:

Room needed some repairs; they did have painters in when we were there so it should be getting fixed

2026-08-13 • via Nuitee
J
Joshua • couple • us
1
This hotel was awful, and I would never recommend it.
Pros:

Amanda was an amazing front desk attendant. That’s the only positive experience.

Cons:

There was mold in eight rooms that I went to. There was also dead skin/hair behind all of the beds. Most of the rooms had a musty smell. The final room I stayed in the TV stand was broken and there was damaged to the curtain rod.

2026-08-11 • via Nuitee
J
Jones • solo_traveller • us
10
Pros:

The night clerk Amanda was top notch! I have stayed at hotels in Vegas that were 5 times the price, I have never received such hospitality! Give this woman a raise she is an INDISPENSABLE ASSET to this facility!

Cons:

Absolutely nothing. All staff were friendly, room was clean and comfy, and breakfast was great.

2026-08-10 • via Nuitee
K
Knight • solo_traveller • us
7
Pros:

Friendly staff

Cons:

Rear door on the place did not lock, so security not the best

2026-08-10 • via Nuitee
C
Cathryn • couple • us
8
Pros:

Room clean and comfortable

Cons:

Nothing

2026-08-09 • via Nuitee
R
Richard • extended_group • us
8
2026-08-09 • via Nuitee
R
Ron Cowling • solo_traveller • us
9
2026-08-07 • via Nuitee
L
Lori • solo_traveller • us
8
Pros:

The staff was courteous and helpful

Cons:

The room smelled a little musty and the refrigerator wasn't cooling but the staff moved me to a bigger more comfortable room

2026-08-05 • via Nuitee
G
Gray • extended_group • us
7
2026-08-05 • via Nuitee