Imperial Plymouth

Hotels
8.7 (3101 reviews)
3 Windsor Villas, Lockyer Street, The Hoe , Plymouth , gb

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Family rooms
Pets allowed
Hiking
Luggage storage
Fishing
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfy beds
Cons:
Parking expenses
Cleaning issues
Food quality

Categories

Cleanliness
8.03
Mixed reviews about cleanliness; some reports of dirty carpets and unpleasant smells in one review.
Service
9.5
Consistently positive mentions of friendly and helpful staff.
Location
9.54
Numerous mentions of great location and convenience to attractions.
Room Quality
8.49
Rooms described as spacious and comfortable, but some noted issues with size.
Amenities
9.02
Basic kitchen utensils provided, though some parking concerns mentioned.
Value for Money
8.48
General satisfaction, though parking fees noted as expensive.
Food and Beverage
7.53
Breakfasts received criticism for being overcooked and bland.
Overall Experience
9
Overall positive experience with a few criticisms on specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:55

Property Description

Modern Accommodations
The Imperial Plymouth offers stylish and modern rooms and apartments, all equipped with free WiFi, a bathroom, and a TV. Family rooms and cosy apartments cater to different preferences, ensuring a comfortable stay for all guests.

Delicious Breakfast Options
Start your day right with a cooked-to-order breakfast at The Imperial. From healthy choices to a hearty Full English Breakfast or vegetarian options, there is something to suit every taste. Additionally, the fully licensed bar and cosy lounge provide a relaxing atmosphere to unwind after a day of exploring.

Convenient Location
Located just a short walk from Plymouth centre, The Imperial provides easy access to key attractions such as the Theatre Royal and Drake Circus shopping centre. With parking available on a first-come, first-served basis, and the ferry terminal nearby for trips to France and Spain, convenience is key at The Imperial Plymouth.

Book your stay at The Imperial Plymouth now for a memorable and convenient experience.

Important information:

Kindly note the accommodations does not have a elevator. Therefore if any guests have a mobility impairment, please mention during booking, so a lower room can be allocated. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation. The Imperial has 13 parking spaces and 21 rooms, and if you would like to park on site this costs £12.50 per vehicle per night, which will need to be booked in advance . The parking process may involve blocking other cars - if you block in another car we ask for your car keys to be left at reception if you are going out. Alternatively it is possible to purchase an all day parking permit to allow you to park on the road from reception for GBP 8.00 . Please note that check-in after 21:30 is not possible.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: EXT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 3101 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.54
Room Quality: 8.49
Amenities: 9.02
Value for Money: 8.48
Food and Beverage: 7.53
Overall Experience: 9
H
Hodgson • solo_traveller • gb
10
Pros:

Location, absolutely perfect for our stop over, made even better by the weather.

Cons:

This is a really picky one, but important to my wife.....
She hates margarine, really hates it. Sadly, that was all on offer to put on her toast at breakfast, but we had our own butter. Other than that, breakfast was great, nice selection, very tasty.

2026-07-04 • via Nuitee
C
Clifford • solo_traveller • gb
9
Pros:

The staff were friendly and helpful.. the ladies at breakfast were always welcoming.. the room was clean by a nice chambermaid. The breakfast was lovely and plentiful.

Cons:

Nothing I didn't like. But one thing to mention is that it would be nice if there was a lounge with perhaps a few drinks a little snacks.

2026-07-03 • via Nuitee
S
Sian • solo_traveller • gb
10
Pros:

Lovely decor and friendly, helpful staff.

2026-07-03 • via Nuitee
M
Madeleine • solo_traveller • gb
8
2026-07-03 • via Nuitee
R
Roman • couple • es
8
2026-07-03 • via Nuitee
T
Tina • couple • gb
9
Brill stay - does as it says on the tin as such, friendly staff
Pros:

Location , staff

Cons:

No air con

2026-07-02 • via Nuitee
S
Sam • solo_traveller • gb
8
2026-07-02 • via Nuitee
M
Mark • couple • gb
8
2026-07-02 • via Nuitee
K
Keesiberico • solo_traveller • nl
7
2026-07-02 • via Nuitee
C
Caroline • solo_traveller • gb
9
Pros:

Staff welcoming and friendly. Everything clean, lovely shower and great towels!

2026-07-01 • via Nuitee
D
Dawn • couple • gb
8
2026-07-01 • via Nuitee
S
Sue • couple • gb
8
2026-06-30 • via Nuitee
C
Catherine • solo_traveller • fr
10
Parfait
Pros:

La situation géographique dans la ville

Cons:

Rien

2026-06-29 • via Nuitee
S
Samantha • solo_traveller • gb
6
Fantastic central location, snug single/double rooms with comfortable beds and buffet breakfast
Pros:

The bed was very comfortable and the room was clean. Fantastic, central location, just off the Hoe. Breakfast is buffet style and offers a good selection

Cons:

There were things in the room (16 Cremyll) that needed attention: the toilet seat was a bit loose and kept on sliding sideways when I sat on it; the stopper in the sink did not work properly and did not drain the water properly without being manually raised (I remember the sink being the same when I stayed in the same room 2 years ago). Also the lead to the kettle was not long enough to reach the plug. To make a cup of tea, you had to boil the kettle on the floor or move it to the main table. No real facilities for hanging up clothes. There was quite a bad mouldy smell coming from the bathroom

2026-06-28 • via Nuitee
G
Gemma • solo_traveller • gb
10
Perfect
Pros:

Location, staff , everything was spot on

2026-06-28 • via Nuitee
J
John • couple • gb
9
Well positioned modernised hotel with parking
Pros:

Well situated, modernised character hotel with helpful staff. Parking available and good breakfast.

Cons:

I would check with hotel regarding disabled access being an old building there are lot of stairs but I am sure the staff would do their utmost to help guests overcome any problem

2026-06-28 • via Nuitee
G
Gemma • extended_group • gb
10
2026-06-28 • via Nuitee
S
Stephen • solo_traveller • gb
8
A nice Hotel in a great location.
Pros:

The room location , Walk in shower, it was clean, and the room was a nice size

Cons:

only luke warm water for a shave, no shower mat, it was slippy,
I would have preferred a breakfast cooked to order, not a warm buffet.
TV bracket on the wall was loose and there was evidence of damp in the room.

2026-06-28 • via Nuitee
A
AMBROSELLI • solo_traveller • fr
4
Acceuil fermé
Pros:

Le calme

Cons:

Chaque jour, des fràcais debarquent par le ferry de 20h.
Chaque jour ils mettent environ 1h pour arriver.
Mais chaque jour laccueil ferme a 20h30.
Nous etions donc 10 francais a essayer de contacter le numero laissé sur la porte sans succes.
Par chance un de nous avait un forfait lui permettant de voir ses emails, et de constater que ses codes lui avaient été envoyés a 21h15.....quelle organisation.....
Pas d’excuses. Et un personnel peu souriant.

2026-06-27 • via Nuitee
P
Paolo • solo_traveller • it
4
2026-06-27 • via Nuitee