Novotel Melbourne Glen Waverley

Hotels
•
Novotel
8.6 (1103 reviews)
285 Springvale Road , Glen Waverley , AU

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Cons:
High prices
Parking issues
Cleanliness concerns

Categories

Cleanliness
8.1
Shower wasn't clean and had mold around the door.
Service
9.6
Staff were extremely friendly and helpful, went above and beyond.
Location
9.6
Central location in Glen Waverley, conveniently located near amenities.
Room Quality
8.1
Rooms varied; some clean and nice but others tired and needing revamp.
Amenities
9.1
Good range of breakfast options and facilities for families.
Value for Money
8.1
Expensive for what you get; food and basic services were costly.
Food and Beverage
7.1
Negative feedback regarding food taste and quality.
Overall Experience
9.1
General consensus was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:46

Property Description

Central Location
Located just 20 minutes from Melbourne's CBD and surrounded by dining options and shopping centers, Novotel Melbourne Glen Waverley offers the perfect blend of convenience and comfort.

Accessible Attractions
With direct access to the city center, Melbourne Cricket Ground, and wineries in the Yarra Valley, our hotel provides easy exploration of the best that Victoria has to offer.

Family-Friendly
Enjoy a stress-free stay with us as up to 2 children stay free when sharing with parents. Let our dedicated staff make your visit, whether for business or pleasure, truly unforgettable.

Book your stay at Novotel Melbourne Glen Waverley now and experience the best of Melbourne and its surroundings!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Guest Reviews

8.6
Based on 1103 reviews
Cleanliness: 8.1
Service: 9.6
Location: 9.6
Room Quality: 8.1
Amenities: 9.1
Value for Money: 8.1
Food and Beverage: 7.1
Overall Experience: 9.1
C
Cao Xuyen • family_with_children • au
10
2026-09-10 • via Nuitee
T
Tobias • couple • au
7
2026-09-09 • via Nuitee
C
Cheong Sok Hiang • family_with_children • sg
9
A well-located and comfortable hotel. We are glad we chose Novetel Mebourne Glen Waverley.
Pros:

Novetel Glen Waverley is well-located. It is right next to the Century City, with lots of eateries. It is also a mere 5-minute walk from Glen Waverley Station. We enjoyed the balanced breakfast, with its good selection of fresh pastries, savory meats, crisp salad and fresh fruits. It was a comfortable and relaxing stay.

2026-09-08 • via Nuitee
E
EMMANUEL • family_with_children • nc
3
Very disappointing experience, overpriced restaurant, poor customer service, and definitely not a ho
Pros:

Nothing!!!

Cons:

The restaurant was very disappointing and extremely overpriced for the quality of the food and overall experience. The service was very slow, and the staff were not particularly welcoming or attentive.

In my opinion, the hotel needs to seriously improve its customer service and the overall attitude of some members of staff.

Overall, I was extremely disappointed with my experience. Considering the prices charged, I expected a much higher standard of service and hospitality. Unfortunately, I cannot recommend this hotel and would personally avoid staying here again.

2026-09-07 • via Nuitee
E
EMMANUEL • solo_traveller • nc
3
UN SEUL MOT A FUIR!!!!!!!!!
Pros:

rien!

Cons:

service deplorable, litterie deplorable, personnel catastrophique!

2026-09-07 • via Nuitee
B
Boyle • couple • au
8
Was a short one night stay, it was very comfy and close to the things we needed they were only a short walk away! The ro
Pros:

How comfortable and the excellent location close to a lot of great shops and food

Cons:

NA

2026-09-06 • via Nuitee
D
Don • couple • au
9
2026-09-04 • via Nuitee
J
Jeptoo • solo_traveller • au
9
2026-09-04 • via Nuitee
L
Lesley • solo_traveller • au
10
Very comfortable and convenient to my weekend activities.
Pros:

Very clean. Staff were friendly.
The pool and sauna provided some relaxation. I had the opportunity to order in or eat in the downstairs restaurant.

Cons:

I had a late check out at 3pm. I went up to get changed and get my bag at 2.45pm but couldn’t get in my room. I had to go down to reception to get them to reopen the room.

2026-09-02 • via Nuitee
K
Kourilov • couple • au
3
2026-08-31 • via Nuitee
S
Sharon Shandhika Naidu • solo_traveller • au
7
Pros:

It was surrounded by shops, a mall, eateries, cinema and gaming room.

Cons:

I guess in comparison to staying at Novotel Preston, I found the room a bit tight for the 4 of us, 2 adults and 2 kids.

2026-08-24 • via Nuitee
S
Solange • family_with_children • au
5
2026-08-24 • via Nuitee
G
Guliani • solo_traveller • au
10
2026-08-20 • via Nuitee
M
Manshulika • family_with_children • au
9
Pros:

Good

2026-08-17 • via Nuitee
N
Nikita • solo_traveller • au
8
2026-08-15 • via Nuitee
S
Smile_Travel • family_with_children • au
10
2026-08-15 • via Nuitee
O
Oyugi • family_with_children • us
7
2026-08-11 • via Nuitee
R
Robert • couple • th
9
2026-08-11 • via Nuitee
N
Nina • family_with_children • au
9
A comfortable Stay with a Great Location
Pros:

The room was a good size for two people, with plenty of lighting during both the day and night. The bed was also comfortable. The breakfast offered a good variety of options. The surrounding area was lively and entertaining until late at night, which was a great bonus for the hotel. The staff were also very friendly and helpful.

2026-08-09 • via Nuitee
G
Gary • couple • au
10
2026-08-09 • via Nuitee