Mount Pleasant Hotel

Hotels
8 (1377 reviews)
50 Belle Vue Terrace , Great Malvern , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Beautiful view
Friendly staff
Great location
Cons:
Cleanliness issues
Breakfast quality
Limited parking

Categories

Cleanliness
7.08
A few mentions of cleanliness issues, particularly regarding the carpet in Room 18.
Service
9.05
Friendly and professional staff consistently mentioned.
Location
9.09
Central location with good parking options noted positively.
Room Quality
7.54
Mixed feedback, some rooms described as unwelcoming or small.
Amenities
8.57
Overall amenities were satisfactory but some areas need improvement.
Value for Money
7.53
Some guests felt prices were high for services received, particularly the bar.
Food and Beverage
7.08
Breakfast quality faced criticisms despite some positives.
Overall Experience
8.05
General enjoyment of the stay with noted deficiencies in a few areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:50

Property Description

Charming Georgian Building and Family-Run Atmosphere
The Mount Pleasant Hotel, a picturesque family-run country-house hotel housed in a stunning Georgian building, is centrally located in Malvern. The hotel boasts 18 uniquely decorated en-suite bedrooms featuring original antique furniture, adding a touch of elegance and history to your stay.

Diverse Dining Options and Event Spaces
Indulge in a delightful culinary experience at the hotel's bar and restaurant, with an additional option for private hire. Whether it's a cozy dinner or a special celebration, the hotel caters to all your dining needs. Furthermore, with 3 versatile rooms, the hotel is ideal for hosting meetings, conferences, and events.

Breathtaking Views and Convenient Location
Wake up to scenic views of the Priory Church and the Malvern hills. Perfect for nature lovers, the hotel offers direct access to the hills for leisurely strolls or more adventurous hikes. Additionally, its proximity to Great Malvern Train Station and Worcester makes it a convenient choice for travelers.

Ready to experience the charm and convenience of Mount Pleasant Hotel? Book your stay now for an unforgettable getaway.

Important information:

The Mount Pleasant Hotel is a strictly nonsmoking establishment.

Guest check in on a Sunday is 15:00-22:00, anyone wishing to check-in after this must contact the hotel to make alternative check-in arrangements.

Children under the age of 18 must be accompanied by an adult.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for £15 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1377 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.57
Value for Money: 7.53
Food and Beverage: 7.08
Overall Experience: 8.05
B
Bruce solo_traveller gb
7
The hotel did the job for me and was good value for money
Pros:

The hotel is centrally located and my stay represented good value for money. I was in Great Malvern for one evening to go to the theatre. The staff were friendly and welcoming and keen to please. One or two features in the room in terms of decor and equipment were dated. This did not detract from my stay but these aspects were noticeable. I would happily stay at the hotel again.

2026-07-25 via Nuitee
W
Wendy solo_traveller gb
8
2026-07-25 via Nuitee
E
Eluned couple gb
8
Lovely stay... we booked last minute but could not be made more welcome.
Pros:

Very clean. Polite and helpful staff. Comfortable. Good location.

2026-07-25 via Nuitee
C
Caroline solo_traveller gb
9
2026-07-23 via Nuitee
A
Amanda couple za
10
Lovely small town, close to walks. Lovely place to stay
Pros:

Very pretty
Comfortable and spacious room and large beautiful bathroom.
Breakfast was great

2026-07-23 via Nuitee
P
Paul solo_traveller gb
8
Pros:

Views, car park, bar, breakfast

Cons:

Noise extractor above kitchen

2026-07-22 via Nuitee
I
Ian couple gb
9
Overall, an excellent stay .
Pros:

Reception, Room, and Breakfast, and location at the top of the town, were all that could have been hoped for and expected.

Cons:

The only niggle was that in the morning the water in the en-suite shower-room was no more than lukewarm, even after running the tap for a god while; alright with the heat-wave weather but would be less good with more average temperatures.

2026-07-20 via Nuitee
J
Jonathan couple gb
9
Very pleasant
Pros:

Great location for walking the Malvern hills and a midway stop between Ledbury and the Worcester way.

Cons:

The terrace and curry was amazing

2026-07-19 via Nuitee
A
Anna couple gb
6
If you are looking for history and don't want perfection, this is a lovely place to stay
Pros:

I prefer to stay in somewhere that has some history relevant to the town rather than a modern 'everything works' place so I assumed the hotel might be a bit faded grandeur and I am happy with that. The room was large and beautifully proportioned with sash windows and a pretty comfortable bed but a wood chip ceiling with obvious water damage. I don't mind that but keep your expectations at this level. Lovely old house with beautiful views down over Malvern and easy access to the hills and the Priory. Has a lovely feel of being a former focal point of the town,

Cons:

Would have liked a fridge to avoid having to have UHT milk portions for the coffee/tea.
We ate in the dining room on one night and it was OK nothing special and the breakfast left A LOT to be desired. For example, the bread was brown or white supermarket cheap - it would be easy to have decent bread and, in a hotel, offer croissants/pain au chocolat - in the town I saw at least two pretty good looking bakeries. The scrambled eggs were done with an air thingy which is my personal dislike and they couldn't cook poached eggs. The inclusive breakfast doesn't include the cost of tea and coffee which was a first for me!
The reception was rather intermittently manned and I, as a guest, had to help two separate arrivals with directions to go downstairs to the restaurant. after a tiring travel, it doesn't set the hotel up well.
Although there are a few electric car chargers, none were working (and haven't been for a while), and, in my opinion, are very badly located - they are up a very very steep hill which, as anyone with an electric vehicle will know, is worrying for a low slung car/battery.
Is there an outside terrace? yes, ... in the car park!

2026-07-15 via Nuitee
A
Ally solo_traveller gb
6
Pros:

nicely situated

Cons:

terrible parking, very strange layout - restaurant with no bar seating and stuff ushering you away.
The reception was just a desk plonked in a room and a seeming rather clueless receptionist.

Room was tidy but clearly hasnt been p[ainted ot updates for at least a decade. My window opened directly onto the back of the Indian restaurant so all i could smell for my stay was curry.

2026-07-14 via Nuitee
J
Juliet solo_traveller gb
8
2026-07-13 via Nuitee
A
Alison solo_traveller gb
9
Pros:

Really friendly and helpful staff. The breakfast was good and The Latern, Indian restaurant, was fantastic, lovely food. Great position, we had a room at the front that overlooked the Priory, and the countryside, for miles beyond.

2026-07-13 via Nuitee
A
Andy solo_traveller gb
10
2026-07-11 via Nuitee
S
Sally solo_traveller au
8
Lovely hotel with friendly service and great breakfast
Pros:

Beautifully renovated room - fabulous bathroom. Friendly staff and great breakfast, including veggie options

Cons:

The room I was allocated was right next to the beer garden, so had to keep the net curtains across, and headphones in. I'd booked one of the lower cost rooms, though, and appreciate a room with a view would have been more expensive

2026-07-07 via Nuitee
N
Natalie solo_traveller gb
8
2026-07-02 via Nuitee
T
Treveil solo_traveller gb
8
Perfect location in Great Malvern
Pros:

The location & availability of parking were excellent. Dinner & breakfast were both very good and all staff were helpful. Easy check-in.

Cons:

Unfortunately stayed at hottest time of year & the 2 (vertical type/very weak) fans in our room did not make a huge difference to the heat.

2026-06-29 via Nuitee
M
Melanie couple gb
9
2026-06-28 via Nuitee
T
Thomas Kilmartin extended_group gb
8
Pros:

We only stayed for 1 night, but it was a good experience.

It was very quiet.

Cons:

It would have been better to have a fridge in the room.

2026-06-23 via Nuitee
M
Mark couple gb
9
2026-06-23 via Nuitee
K
kenneth couple gb
8
really good location, and polite, friendly staff. Decor worn in places and carpets discoloured.
Pros:

Excellent breakfast and friendly staff

Cons:

There were no glasses in the room, so we had to use cups for drinking water.

2026-06-22 via Nuitee