Caesars Windsor Hotel & Casino - A Caesars Rewards Destination

Hotels
Caesars Entertainment
8.4 (2359 reviews)
377 Riverside Drive East , Windsor , ca

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Spacious rooms
Overall good experience
Cons:
Rude staff
High price
Inconvenient amenities

Categories

Cleanliness
8.23
The rooms were clean, but there were issues with some amenities.
Service
7.7
Service was generally welcoming, but some staff were rude.
Location
9.24
Great location with convenient access to various attractions.
Room Quality
8.69
Rooms were exceptional, clean and spacious.
Amenities
8.22
Amenities decent, but some improvements could be made.
Value for Money
7.68
Overpriced compared to service quality and additional fees.
Food and Beverage
8.73
No specific feedback, standard quality for this hotel tier.
Overall Experience
8.7
Mixed experience with positive highlights despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:12

Property Description

Luxurious Accommodations
Experience modern rooms with 42-inch flat-screen HDTV, free WiFi, and elegant linens. Enjoy views of the city or Detroit River from your room, equipped with top-notch amenities.

Dining Extravaganza
Indulge in a variety of dining options including Neros Steakhouse, Legends Sports Bar, and Spago Italian Eatery. Sip on drinks at Bacchus Bar or VU Bar for a perfect evening.

Entertainment Galore
With an on-site casino, 10,000 m² fitness centre, and the famous Colosseum hosting world-class performances, your stay will be filled with entertainment and luxury.

Book now for an unforgettable experience at Caesars Windsor Hotel and Casino.

Important information:

Only guests aged 19 years or older can access the casino, indoor pool, fitness center, Forum Tower, whirlpool, sauna and most Restaurant Outlets.

Please note that the property allows guide animals / seeing-eye dogs. The property reserves the right to ask the nature of the disability upon check-in.

Please note that the hotel may refuse to allow guest to check in to hotel if they do not provide a valid credit card for deposit upon arrival.

Guests that have paid prior to arrival must provide the payment receipt upon check-in.

Deposit: $200 CAD per stay, Credit Card Only.

Resort fee includes: Self-Parking, Business Center Access, Fitness Center admission for 2 people per day, Pool access, In-room internet access daily for 2 devices per day.

There is a $500 dollar penalty for smoking in a nonsmoking room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 20 per day.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for CAD 20 per person per night when using an available cot.
    Children up to and including 16 years old stay for CAD 30 per person per night when using an existing bed.
    People 6 years old and over stay for CAD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

8.4
Based on 2359 reviews
Cleanliness: 8.23
Service: 7.7
Location: 9.24
Room Quality: 8.69
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 8.73
Overall Experience: 8.7
M
Michael couple us
4
Inconvenient, but fine.
Cons:

When we first checked in, our room smelled like cigarette smoke. We were told by the front desk initially that there was nothing they could do. The manager called a few moments later and moved us to a different room, but it still smelled musty and slightly like cigarettes, but definitely not as bad. The person walking us to the room tried to blame it on the wildfires, but that was definitely not the case. We then got a loud knock on the door at 3:15am, waking us up from our sleep. They were bringing a air purifier, but it was way too late to provide one.

2026-07-24 via Nuitee
T
Tracey couple ca
6
Desperately needs housekeeping standards. Check in needs some welcoming personalities.
Pros:

All in one location - dinner, breakfast, casino, pool

Cons:

Room was dirty. Check in was not professional (2nd attempt was great)
No welcome acknowledgement for first time guests to the hotel.

2026-07-24 via Nuitee
K
Kristin couple ca
7
Pros:

Clean

Cons:

Not a true 4 star

2026-07-23 via Nuitee
M
M Manuela solo_traveller ca
10
2026-07-22 via Nuitee
L
Larry solo_traveller ca
9
excellent value and comfort. will most likely be my choice of hotel when i need to stay in Windsor
Pros:

The room was very clean and spacious with lots of essentials to make the stay quite comfortable.

Cons:

was a long walk from the parking garage to the room

2026-07-20 via Nuitee
C
Caden couple us
10
2026-07-20 via Nuitee
A
Amy solo_traveller ca
10
2026-07-19 via Nuitee
M
Monique couple ca
10
Pros:

Great facility

2026-07-19 via Nuitee
O
Owen couple ca
7
2026-07-18 via Nuitee
R
Rydzewski couple us
10
2026-07-17 via Nuitee
O
Omar solo_traveller ae
10
2026-07-17 via Nuitee
D
Deanna solo_traveller ca
10
Pros:

Very clean and lots of entertainment

Cons:

A little pricy at the restaurants. A burger was $20

2026-07-17 via Nuitee
B
Bridget couple ca
8
2026-07-16 via Nuitee
N
Nour couple us
7
After getting checked in, the stay was comfortable and pleasant.
Pros:

Room was clean and comfortable.

Cons:

Check-in process was awful. Long wait time. Staff had no sense of urgency.

2026-07-15 via Nuitee
J
Jason couple us
9
Nice stay in Canada
Pros:

Clean rooms

Cons:

Signage.

2026-07-15 via Nuitee
O
O'Brien couple ca
10
2026-07-14 via Nuitee
P
Phillip solo_traveller us
10
Can’t wait to go to another concert there!
Pros:

Great room and clean! Easy access to the Coliseum and casino

Cons:

Couldn’t take $12 drinks from casino to our room

2026-07-14 via Nuitee
C
Churchill solo_traveller ca
10
2026-07-13 via Nuitee
P
Philip couple ca
8
2026-07-10 via Nuitee
J
James couple ca
9
2026-07-10 via Nuitee