Holiday Emerald Hotel

Hotels
10 (358 reviews)
24 Hang Manh Street , Hanoi , VN
+84 24 3828 2814

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Value for money
Good breakfast
Cons:
Cleanliness issues
Old facilities in some areas

Categories

Cleanliness
10
Some guests noted issues with cleanliness, including dirty rooms and bathrooms.
Service
10
Guests frequently praised the staff for their helpfulness and friendliness.
Location
10
The hotel is conveniently located near shops and restaurants, receiving positive mentions.
Room Quality
10
Rooms were generally described as cozy and comfortable, but some expressed concerns about cleanliness.
Amenities
10
Breakfast offerings and other amenities received good feedback.
Value for Money
10
Guests felt the hotel provided excellent value for the price paid.
Food and Beverage
10
Breakfast was well-received, although some felt it could have more options.
Overall Experience
10
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:24

Property Description

Central Location in Hanoi’s Old Quarter
Located in the bustling Hoan Kiem District, Holiday Hotel offers convenience and easy access to the charm of Hanoi.

Comfortable Rooms with Modern Amenities
Each air-conditioned room is equipped with a minibar, satellite TV, and refrigerator. Enjoy the convenience of 24-hour room service for a comfortable stay.

Dining and Services for a Relaxing Stay
Indulge in a variety of local and European dishes at the all-day restaurant. Take advantage of laundry services, a tour desk, and airport shuttle for a hassle-free experience.

Experience the best of Hanoi at Holiday Hotel. Book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

10
Based on 358 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
T
TEXIER • couple • fr
9
Pros:

Très bon emplacement, personnel s’adaptant très efficacement à sa clientèle. Nous entendons cependant tous les bruits de couloir car jour sous les portes.

2026-09-09 • via Nuitee
M
MIDORI • couple • jp
10
ここは、私の家！また来ます！
Pros:

フロントスタッフのJennyが最高でした。到着の飛行機が遅れて、タンロン遺跡の観光に間に合いそうになかったときも、急いでチェックイン手続きをしてくれて無事に間に合うことができました。チェックアウト後に、ハロン湾へ行く予定があったのですが、リムジンバスの手配も引き受けてくださいました。本当に最高のホテルです。

2026-08-25 • via Nuitee
K
KAREN • family_with_children • ph
10
highly recommended
Pros:

Nice location and very accommodating staff

Cons:

Location and Friendly staff

2026-08-24 • via Nuitee
K
Kajal • couple • us
10
Loved this hotel so much we stayed here twice. Great location and very friendly staff. The breakfast is nice and the hot
Pros:

The staff is very friendly. The location is perfect.

Cons:

A little hard to find.

2026-08-16 • via Nuitee
P
Pamela • extended_group • ae
10
Amazing Stay! Recommended! ✨
Pros:

Everything about the property is amazing. The location, the room, amenities, cleanliness, and very helpful and friendly staff!

Cons:

It’s not that I didn’t like but it could be improved, having one elevator sometimes gets a bit crowded but due to the structure of the property, it’s not something we can comment on. However the breakfast options could also be improved. It was amazing but the options were limited and few.

2026-08-15 • via Nuitee
C
Cédric • family_with_children • vn
9
2026-08-08 • via Nuitee
K
Kajal • couple • us
10
Very friendly and helpful staff. Felt very clean and was in a great location. Good breakfast as well.
Pros:

Friendly staff, great location.

Cons:

Busy street

2026-08-04 • via Nuitee
G
Geir Morten • extended_group • no
10
Looks like the photos and the staff are 👌
Pros:

The staff. Best staff on our 4 weeks trip👍 will stay here again👍 To be a small hotell the breakfast was very good👍 After booking a lot of hotels where the rooms don’t look like photos (old photos or AI), this actually was like photos. They also upgraded our rooms👍👍👍

2026-07-19 • via Nuitee
H
Hoàng Thụy • family_with_children • vn
8
2026-07-19 • via Nuitee
H
HUI XI • extended_group • tw
10
Also, there were only three rooms on the floor, which made the place feel more private and peaceful. Definitely great va
Pros:

All the staff were friendly and kind. The breakfast was amazing - you could order fresh-made dishes, and there were so many delicious options to choose from
The location is also great, close to Hoan Kiem Lake and Train Street.

Cons:

We stayed on the second floor, so we could hear a bit of traffic noise around 8 a.m., but it was still pretty quiet at night.

2026-05-31 • via Nuitee
C
carla • couple • br
10
2026-05-22 • via Nuitee
K
Kim • extended_group • au
7
Pros:

Location

Cons:

Airconditioner need a bit of TLC

2026-04-30 • via Nuitee
S
SANDRINE • extended_group • fr
7
Bon hôtel rapport qualité prix
Pros:

La situation au cœur du vieux Hanoï

Cons:

Les photos ne correspondent pas à la réalité dommage

2026-04-19 • via Nuitee
O
Odhrani • solo_traveller • ae
10
2026-04-18 • via Nuitee
M
Maxo2001 • family_with_children • nl
9
Hotel with good service, nice balcony
Pros:

The good and warm service and the view from the balcony

Cons:

The mattress was a bit hard and the plafond had damp spots.

2026-04-09 • via Nuitee
J
JEAN PATRICK • extended_group • fr
9
Un très bon moment et un lieu agréable pour visiter Hanoi.
Pros:

Emplacement exceptionnel, personnel très sympathique.

Cons:

RAS

2026-04-09 • via Nuitee
J
Jacquelynn • couple • us
9
A Gem of a hotel centrally located
Pros:

Nice room, friendly helpful staff, good breakfast & location

2026-03-30 • via Nuitee
A
Andreas • solo_traveller • de
10
Fabelhaft , alles fusslaeufig zu erreichen , besonderer Service
Pros:

Charmante Unterkunft mit liebenswerten , hilfsbereiten offenherzigen Mitarbeitern , die schon bei der Vorbereitung mit viel Herzblut geholfen und organisiert haben und noch mehr Gastfreundschaft vor Ort vermittelt haben ,
Besonderer Dank an Jenny und Kate und allen im Team
Das Hotel war mit meinen Lieblingsblumen- Gladiolen verschönt

Cons:

da gibt es nichts

2026-03-22 • via Nuitee
T
Talwyn • couple • au
9
Really enjoyed our stay , Jenny and staff were amazing
Pros:

Great staff very comfortable bed and perfect location for us

Cons:

Happy with everything

2026-03-15 • via Nuitee
F
Florian • family_with_children • de
9
2026-03-06 • via Nuitee