Facilities

Free breakfast
Full-service spa
Fitness facilities
Proposal/romance packages available
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues

Categories

Cleanliness
8.3
The room had a few cleanliness issues that detracted from the overall stay.
Service
9.3
The staff was friendly and accommodating, providing a good level of service.
Location
9.8
The hotel is situated in a prime location close to attractions and restaurants.
Room Quality
9.3
The room was well-furnished and comfortable for a relaxing stay.
Amenities
9.3
The amenities provided were satisfactory and added value to the stay.
Value for Money
9.3
The overall experience justifies the price paid, making it a good value.
Food and Beverage
8.8
The dining options were decent, with a variety of choices available.
Overall Experience
9.5
Overall, it was a pleasant stay with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 20:30

Property Description

Experience a serene escape at Azoris Royal Garden, where comfort meets luxury in the heart of Ponta Delgada.

Indulgent Spa Services
Pamper yourself with rejuvenating treatments at our spa, featuring massages, body therapies, and refreshing facials designed to elevate your relaxation.

Leisure Facilities
Dive into fun with our outdoor and indoor pools, unwind in the hot tub, or engage in friendly competition in our arcade/game room, ensuring entertainment for all ages.

Delicious Dining Options
Savor delightful meals at KOI Restaurant, offering a stunning garden view, or relish in the convenience of room service. Start your day right with our complimentary buffet breakfast served daily.

Book your unforgettable stay today and immerse yourself in the beauty and charm of Azoris Royal Garden!

Important information:

  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

9.2
Based on 151 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.8
Room Quality: 9.3
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 8.8
Overall Experience: 9.5
D
Daniel family_with_children fr
8
Une seule nuit passée mais une très bonne expérience
Pros:

Chambre avec 3 lits très spacieuse, calme et confortable.
Petit déjeuner très varié et de bonne qualité

2026-07-24 via Nuitee
I
Itziar couple es
9
Una estancia agradable pero su elevado coste
Pros:

Las instalaciones exteriores estan muy bien. Tiene piscina exterior y interior (para la interior necesitas gorro) La habitacion tiene todas las comodidades y la cama es muy comofortable. El balcon tiene unas vistas agradables. Tenia parking gratis con la habitacion que contratamos.

Cons:

El servicio del restaurante no era el adecuado, para la celiaquia poca atención y zona delimitada. El precio es bastante elevado, para estar tan cerca del ruido del Aeropuerto. El personal poco agradable y no hablan ingles.

2026-07-24 via Nuitee
T
Tito couple us
5
This place tries hard but really is below Average.
Pros:

The art work and furnishings on the different levels, makes the property distinctive.

Cons:

Did not get room I want when I booked with King bed. Restaurant food was ok, but some soup of the day and Limpets appetizer, and my wife’s main course (Cod Fish) all came out cold and needed to be set back and reheated. The dessert we ordered, we were later advised they didn’t have ingredients to make it. Not a good dining experience. Also early breakfast at 5:30 didn’t have any eggs to eat as part of the free breakfast,

2026-07-21 via Nuitee
C
Cabral solo_traveller pt
10
2026-07-21 via Nuitee
N
Nicole couple ch
9
Pros:

Gute Lage, Stadt ist zu Fuss erreichbar. Bequeme Betten. Tolles Frühstück. Freundliches Personal. Gemütliche Bar. Sauber.

Cons:

Badekappenpflicht in den Pools. Gebühren fürs Parking.

2026-07-20 via Nuitee
A
Alfonso couple es
9
2026-07-19 via Nuitee
N
Noushin extended_group se
10
Toppen
Pros:

Storleken på rummet och alla olika sittplatser på olika platser inom hotellet! Baren!

2026-07-17 via Nuitee
N
Noushin extended_group se
9
2026-07-17 via Nuitee
J
Juan solo_traveller es
9
Recomendable y de calidad
Pros:

El hotel y la atmósfera. El desayuno fantástico y los camareros muy atentos y agradables.las habitaciones las limpiaban muy bien, y dejaban los cuartos muy ordenados

Cons:

El personal de recepción. Muy antipático y seco. De toda nuestra estancia en azores, los mas antipaticos con diferencia.

2026-07-12 via Nuitee
Z
Zimmerman couple us
9
2026-07-11 via Nuitee
A
Andrzej couple pl
10
2026-07-11 via Nuitee
H
Hadi couple us
8
Very delightful stay
Pros:

Property is well located and is about a 10 minute walk from the center. Streets are safe and quaint. Everything is close by. Car rental and many food options are a few minutes away. The property grounds are great, from the Japanese garden to the pool and the green and lush space surrounding it. It can be very peaceful and pleasant. Breakfast was tasty and generous, especially when ordered as continental breakfast to the room. Staff is very nice and helpful.

Cons:

The gym was underwhelming. A property of this size needs a better equipped gym.
Also the elevators are a bit slow.

2026-07-09 via Nuitee
G
Georgette solo_traveller il
10
Pros:

המיקום קרוב למרכז,למרינה.א. בוקר טובה ומגוונת.הכל היה מושלם

Cons:

שהייתי צקיכה לשלם על חנייה

2026-07-07 via Nuitee
E
Esmeralda extended_group ca
8
2026-07-07 via Nuitee
S
Sabine SCHULZE solo_traveller ch
9
2026-07-06 via Nuitee
M
Merav couple il
8
2026-07-05 via Nuitee
L
Luis couple es
9
2026-07-05 via Nuitee
J
Jose couple es
9
2026-07-02 via Nuitee
H
Hofmann couple us
10
Would 100% recommend
Pros:

Amazing property, very Nice people and I love the pool

Cons:

Nothing

2026-07-02 via Nuitee
R
Ralf solo_traveller at
8
2026-06-30 via Nuitee